ทั่วประเทศ × การบริการลูกค้าและการให้บริการที่ได้รับการประเมินสูงที่โรงแรม·เรียวกัง - 109หน้า

I enjoyed my stay this spring, so I came back. The twin Room was spacious and clean. The view isn’t that great, but that’s to be expected since it’s in the city center. The front desk staff were excellent, there is a large public bath, and the value for money is great—five stars across the board. I also like the atmosphere created by the chandelier lighting in the lobby. I’d love to stay again.

We stayed with our child, and the Accommodation had thoughtfully prepared many items such as barley tea for children, bibs, toys, and a dedicated diaper bin, which made our stay very comfortable. Everyone was kind and truly hospitable. We also received a letter from the dining staff, which made this trip especially heartwarming. We would love to stay again.

Since I always end up going to Hokkaido, this was my first stay in Akita. I chose this Hotel because it’s close to the station for riding the Gono Line. Unfortunately, heavy rain caused the Gono Line to be suspended that day, but I’m truly glad I stayed here. All the staff were pleasant and attentive, with just the right sense of distance. The lounge had a very relaxing atmosphere, and both tea time and cocktail time were extremely satisfying. There were about 10 kinds of Akita local sake, and they mentioned that their recommendations keep increasing over time. They also offered shochu, draft beer, bottled beer, sparkling wine, wine, and more. Just as other Reviews said before my trip, everything was delicious—marinated fresh fish, chilled pork shabu-shabu, iburigakko with cheese, warm chicken dishes and fish dishes. A lady next to me said she has stayed here many times. It’s close to the station and you can get there without getting wet in the rain. I arrived at 1:00 p.m. planning only to leave my luggage, but they told me my Room was ready so I could check in early. After strolling around Kubota Castle Ruins and the park right in front of the Hotel, I went back to the station and bought a cute Akita dog T-shirt and tote bag for my grandchild. Breakfast also featured a lineup full of Akita specialties—kiritanpo and onigiri where you can choose both rice type and fillings—so it had been a while since I felt completely full from breakfast. There were still items I didn’t get to try yet, so I’ll be back again—and next time I’ll ride the Gono Line.

Whenever I travel to Kobe on business, I always stay here. As a small suggestion to make the stay even more comfortable, I noticed a little dust in the elevator and near the bottom of the guest room door, so I would appreciate it if you could check these areas during cleaning. I am very satisfied with the staff’s polite service and responses, as well as the large public bath. I always enjoy a pleasant stay here. I would definitely like to stay here again on my next business trip to Kobe. Thank you for your continued support.

I’ve stayed at Dormy Inn in Nagano and Sendai, and I really liked the large public bath. I’d love to stay at other Dormy Inn locations again.

We stayed here for one night during our Yokohama and Kamakura trip. It’s conveniently located about a 5-minute walk from Yokohama Station, with plenty of restaurants and department stores nearby. We left our luggage before check-in and went sightseeing in Yokohama. Since the front desk is set further inside, it might be a little hard to find at first. We chose this hotel because we wanted a place with separate bath and toilet, and a recommended breakfast. For breakfast, you choose a main dish and the side dishes are buffet-style. You can pick from a variety of small plates. The room was spacious and very clean, and we could fill the tub with hot water and enjoy a relaxing soak. With its brown-toned interior, the room had a calm atmosphere that made it easy to unwind. The bakery in the lobby is highly recommended! Definitely give it a try—we even bought some to take home at check-out. We’d love to stay here again when we visit Yokohama. This was our first time using this travel site, and by using points we were able to stay at a great price. It’s an upscale hotel, and the quality absolutely lived up to expectations.

Thank you very much for your hospitality. This was my second stay, and since my previous visit was so enjoyable, I chose this Hotel again without hesitation. The Facilities were excellent, and the meals were delicious. I would love to stay here again.

I’ve stayed here several times. It’s conveniently located near the station, and both the Hotel exterior and the Room are clean and comfortable. When I leave my luggage, the staff always assist me pleasantly, which I really appreciate. They also offer ramen as a late-night snack and ice cream, which is perfect when you want a little something after dinner.

I was overwhelmed by the Hotel’s refined charm, fully enjoyed a sense of happiness in the Room’s open-air bath, and although the course meal took some time, it was absolutely delicious! I travel to various places every year, and this Hotel exceeded my expectations!!! I’m so satisfied that I truly want to come back.

We were amazed at how close the ocean was, impressed by the care put into the meals, and soothed by the sound of the waves throughout our trip. Both my spouse and I were born in September, and our working son happened to be home at the same time, so we stayed here for this occasion. Thank you for preparing celebratory red rice and for the photo service. Having grown up by the sea, it felt nostalgic to fall asleep at night listening to the waves for the first time since childhood.

Everyone we interacted with—at the front desk and in the dining area—was attentive and made us feel at ease. We were able to relax during our stay. We also really enjoyed the egg-over-rice, which we could try with a variety of soy sauces. It was excellent.

A very clean Hotel. Convenient location with convenience stores nearby. Easy check-in, and it was excellent value for the price.

My husband wasn’t feeling well at check-in, and you responded promptly, which was very helpful. Everyone greeted us warmly, and the staff were very pleasant. The Hotel is close to the station, and there is also a supermarket in the same building as the Hotel, which was very convenient. We stayed with our 1-year-and-10-month-old child and had no particular issues; we were able to spend our time comfortably. Thank you very much.

Having lived in Matsumoto for several years, I always choose this Hotel, which is well known locally as the city’s top luxury hotel. Because it is often used for parties by local business and political circles, the clientele is pleasant and the service is consistently high quality. I stayed during the Seiji Ozawa Matsumoto Festival, so many people from the music world were also noticeable. The Facility and Room are not brand-new, but they are clean and well maintained. I also always look forward to using the Shuttle Service to enjoy the Onsen at Hotel Shoho (a sister property). The executive lounge is comfortable as well, offering cake in the afternoon and sake, wine, and snacks after 5:30 p.m. Considering this level of quality, the price is reasonable, so I highly recommend it for its great value.

Just like the Reviews said, all the staff were very kind. They carried our luggage to the Room, and I was happy that I could choose the yukata and obi I liked. After we entered the Room, they explained everything, including an introduction to the Room, where the baths were, and meals. The building is old, but it was thoroughly cleaned and very tidy. The large public bath is on the small side, but from the moment I stepped in I could smell the sea, and my skin felt incredibly smooth afterward. Dinner and breakfast were made entirely with ingredients from Tottori Prefecture, and I really enjoyed them. With items like turban shell (sazae) and Tottori beef packed with flavor—and with free refills of shijimi clam miso soup and rice—it was so delicious that I had two bowls of rice and two bowls of miso soup. Also, without us having to say anything, they brought tea and dessert at just the perfect timing. It was a Hotel that made me feel they truly pay attention to their guests. I’d love to stay at this Accommodation again. Thank you very much. And lastly, the sake we received as Diamond members was truly delicious. Thank you for a wonderful meal.

The continuously flowing Onsen bath was wonderful, and even the diluted bath had surprisingly lively bubbles—I could really feel the high quality of the spring water. It was a bit disappointing that the women’s bathing hours were somewhat short, but I made the most of the time and enjoyed the Onsen to the fullest. Breakfast is served with dishes portioned into small bowls, making it easy to choose what you like and go back for seconds. There’s a good variety, and even as guests keep coming in one after another, the staff promptly refills everything. It isn’t a flashy Hotel, but the service is polite and pleasant, and everything feels clean. Above all, this is an Accommodation I’d recommend to anyone staying primarily for the Onsen. I’d love to visit again. Thank you very much.

It was my first trip to Mito in 20 years, but unfortunately it rained. Still, thanks to staying at this Hotel, I didn’t feel any inconvenience when it came to shopping or dining. At the front desk, there were 2–3 staff members who were quite unfriendly, and three who were very pleasant (a foreign staff member, a male staff member, and a young female staff member). So even if you happen to be helped by someone unfriendly, if another person assists you instead you can still feel well taken care of—so it’s fine. I stayed for two nights. On the first night I had a Room near the elevators on a day with many group guests. Since I’m a light sleeper, even small noises woke me up. When I spoke with the young female receptionist about it, she kindly reassigned me to another Room without any hassle. I really appreciated that. The Room was very spacious and had new facilities. Because it was raining, I spent a lot of time in the Room and found it very comfortable. Complimentary bottled water and tea bags were provided, but there was no coffee—since I like having coffee in my pajamas right after waking up, next time I’ll bring instant coffee myself. Also, there was only one sturdy pair of slippers suitable for going to the large public bath area inside the Hotel; next time I plan to bring disposable slippers as well. There was also an Accommodation guest–exclusive aperitivo at the restaurant. The selection, price, and service were all excellent—I was completely satisfied. Overall I was extremely satisfied and will stay here again next time!

This was my third stay. I’ve stayed in a twin, a double, and a twin again, and this Room was my favorite. The first time was on the railway side, the second time on the opposite side, and this time it was on the city side with a view of the station and Mores. (For some reason this time, the refrigerator was as large as one for home use—it held a lot, and I was happy that the freezer compartment was also big.) It’s fun to see different scenery from the window each time. I really like the comfortably firm bed, pillows with adjustable height along with cushions, complimentary water service, and the pleasant hospitality from your Hotel staff. Thank you always. I’d love to stay again next year.

I’ve stayed at several Kuretake Inn Hotels, and the ones with the “Premium” name are consistently comfortable with no real issues. The Kuretake Inn near Fukuroi Station is simple, very clean, and excellent. Breakfast is also plentiful and filling. Highly recommended.

My aunt found a hair and, since she is not good with such things, she ended up contacting the front desk, which I felt very sorry about. However, the response afterward was truly wonderful: they handled it thoroughly using as many as four vacuum cleaners, and someone who seemed to be the manager and branch manager also apologized to her in person. Thank you very much for your exceptionally courteous service—we almost felt bad for causing you so much trouble. She also said the meat at dinner was tender and very delicious. With ocean views from every room, the scenery was amazing, and she told us it was “the best trip ever.” We sincerely appreciate the heartfelt hospitality of all your staff.