The Grand Resort Princess Arima

We stayed for one night as a family. Both dinner and the breakfast buffet were very delicious. As for the Facility, there were various areas that felt old, but the Room was properly cleaned and overall we were satisfied. After arriving by car, the Hotel provided a free Shuttle Service to the Onsen town, which was very helpful and allowed us to enjoy a relaxing walk around.One disappointing point was that when we used the pool, I had confirmed by phone in advance that there would be an air pump, but it turned out to be a very old one repaired with duct tape. In the end it leaked air and couldn’t be used, so we inflated our float by mouth. The changing room was also old, and it was disappointing that the floor was soaking wet. After use, a female staff member kindly put our swimsuits in the spin dryer for us, which we appreciated.All of the female staff at reception and at the pool were very kind, and it was a wonderful Hotel that made us want to stay again.

The staff were kind, and the Shuttle Service was arranged promptly.It’s a bit far from the station, but the Hotel is on a hill with beautiful views.The Hotel itself feels a little dated, but the Onsen was relaxing, the meals were delicious, and above all, the value for money was excellent—we were very satisfied.It became a wonderful family travel memory. Thank you very much.