Tachikawa Urban Hotel Annex

I stay here from time to time.It’s close to the station and very convenient.I really appreciated the attentiveness of the front desk and other staff. Even though it was raining, they welcomed me warmly and kindly offered a free umbrella loan for the next day.The TV signal in the Room was weak and occasionally cut out. Also, when I first turned on the air conditioner, there was a musty smell, so I turned it off a few times because of that odor.On the second day, I could hear some people being noisy in the hallway, but I was still able to sleep well at night.Overall, I plan to stay here again.

I was honestly surprised by how unsafe the area felt on the walk from the station to the Hotel (there were a lot of teens hanging around on the street acting tough, but it’s not like they attack you just for being there. Compared with rough areas like Shinjuku, it’s pretty mild). That said, every single staff member I met at the Hotel was unbelievably kind, and I was truly impressed.Although the building is old, the Room was spacious and very clean with no cramped feeling. It was also surprisingly quiet and comfortable—hard to believe it’s in a sketchy area!There’s also a mini-kitchen, so you can do simple cooking.Perhaps with safety in mind, there were always staff at the front desk in the entrance area, which made me feel secure. The entrance also had amenities you can freely take up to your Room, along with tea and coffee available at all times; personally, I was especially happy with how many kinds of black tea they offered.In any case, I was genuinely moved by how kind and courteous the staff were—their attention to detail was exceptional.I stay at a wide range of places from APA to The Ritz-Carlton, but their hospitality here surpassed even The Ritz-Carlton Nikko.Hotel staff can really vary depending on who you get, but everyone I met—from a middle-aged man and woman to a young woman and even housekeeping—was outstanding!