Hamanako Lakeside Plaza

We stay here every summer as an annual tradition. Ever since our kids were around 3–4 years old, summer has meant the lakeside pool—we spend two full days playing nonstop. The pool gradually gets deeper, so when they were little we could play together in the shallow area, and now we can sit in the shallow section and keep an eye on them. The slide is also a favorite with our kids. The rooms are built like apartments, so in midsummer it feels like “Outside?!” right after getting off the elevator—but for us that’s part of the lakeside experience and doesn’t bother us at all. If anything, it makes us think, “Ah, we’re back at Lakeside again this year.” Meals and the bath require going outside to another building a short distance away, but even that is something our family enjoys. We’re very satisfied with the food, and the bath feels absolutely wonderful. We have no complaints at all, which is why we come every year. None of the Hotel staff have ever made us feel uncomfortable—we’ve been coming for nearly 10 years and truly think they’re outstanding. Our kids are older now, but they still say they want to come again next year!! So we hope to keep staying here for many years to come.

We have been staying here once or twice a year for about the past 13 years. It has become a cherished family tradition. This time as well, during the May holiday period, the three of us stayed (Japanese-Western style room with dinner and breakfast included), and we returned home extremely satisfied with the consistently reliable service.Even amid recent challenging changes such as rising prices, we can see that you have made tremendous management efforts to maintain both your service quality and pricing.We sincerely hope you will continue providing this service as our place to relax and recharge, and we strongly wish for your continued growth and success.Thank you very much.