รีวิวและความประทับใจจากผู้เข้าพักที่ FAV LUX Sapporo Susukino

• 4.40

  09rei09

  วันที่โพสต์: 30/7/2026

  The private sauna is amazing.

  I love the private sauna at this Hotel group, and I’m a big fan of this Hotel. The Room is equipped with cooking utensils, a washing machine, and other amenities, so I can truly relax and spend time comfortably in the Room. I always have a wonderful staycation here. The sauna is also fantastic: a cold plunge bath with a cooling function and an outdoor air-bathing space. It’s truly the best. There is also a large public bath available, so you can enjoy more than just the bath in your Room. However, perhaps the timing was unfortunate when I used the large public bath—the towel bin was overflowing to the point that it couldn’t hold any more towels, and inside the bathing area there were body towels left behind and noticeable trash around the washing stations. That was disappointing. (I understand that leaving body towels or trash behind is an issue of guest manners.) I don’t know whether this happened despite frequent cleaning, or whether many guests happened to use it at once during that time, but that was the only downside. Even so, I had a truly wonderful stay. I would definitely like to visit again. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ5

  • 28/7/2026～
  • 2 คน 1 ห้อง
  • Sauna Bank Suite
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at FAVLUX Sapporo Susukino and for sharing your kind feedback with us. We are truly honored that you continue to enjoy the private sauna at our sister Hotel and even consider yourself a fan of our properties. We are delighted to hear that you made good use of the in-Room cooking utensils, washing machine, and other Facilities to enjoy a relaxing staycation, and that you also fully enjoyed the private sauna’s cold plunge bath with cooling function, the outdoor air relaxation space, and the large public bath. Our entire team was very happy to read your comments. On the other hand, we sincerely apologize for any discomfort caused by the cleanliness of the large public bath. We take seriously your feedback regarding towel collection and maintaining an adequate level of cleanliness in the bathing area. We will share your comments with our cleaning and patrol teams, review patrol frequency and inspection procedures, and work to ensure a comfortable environment even during busy times. Nevertheless, your words “I will visit again” mean more to us than anything else. We will continue striving to provide an even more satisfying stay next time. We look forward to welcoming you again. FAVLUX Sapporo Susukino Crew

  ดูทั้งหมด

  
  
  
  
  
• 5.00

  スカイライン2828

  วันที่โพสต์: 29/10/2025

  Excellent

  The room is spacious, clean, and comfortable. The large public bath with an authentic sauna and cold water bath is excellent!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 27/10/2025～
  • 2 คน 1 ห้อง
  • Twin
  • รวมอาหารเช้า

  ดูทั้งหมด
• 4.17

  パピコす

  วันที่โพสต์: 11/10/2025

  Room cleaning is not...

  Room cleaning is not provided during a Multiple Night Stay. Breakfast includes bread, drinks, and either yogurt or sausage, but the taste is quite underwhelming. The Facility overall feels very clean, and the sauna is absolutely excellent.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร2
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 7/10/2025～
  • 1 คน 1 ห้อง
  • Queen
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at FAVLUX Sapporo Susukino. We sincerely appreciate your feedback regarding your stay. We are delighted to hear that you were satisfied with the cleanliness of our facility and the sauna. On the other hand, thank you for sharing your valuable opinions regarding room cleaning and breakfast. For multiple night stays, we provide limited cleaning services; however, additional cleaning can be arranged for an extra fee upon request. We will review our future guidance on this matter as well. Regarding breakfast, we will strive to improve both taste and variety to ensure your satisfaction. We look forward to welcoming you again in the future. Sincerely, The FAVLUX Sapporo Susukino Crew

  ดูทั้งหมด

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