รีวิวและความประทับใจจากผู้เข้าพักที่ Nest Hotel Tokyo Yaesu

(โตเกียว/เขตชูโอ) [ทั้งหมด 99 ห้อง]

คะแนนรวมของสถานที่ไม่แสดงเนื่องจากยังไม่ถึงจำนวนรีวิวที่กำหนด

  • 3.83
    Tatsu1207

    The bed is amazing.

    I’ve stayed at many Hotels (in various countries and price ranges), and the bed at this Hotel was exceptionally comfortable for the price. Because I have lower back pain, even very prestigious Hotels can have old beds in older buildings that haven’t been renovated, and then it can be hard for me to walk the next day—but this one was great. My husband, who usually doesn’t comment on beds, also said it was good, so I think that says a lot. The free bread service is so-so, but the complimentary coffee machine made really delicious coffee—maybe because of strong pressure or good beans. The Room is as small as shown in the photos. As for location, it feels closer to Kabutocho or Hatchobori than Yaesu. For people familiar with Tokyo, it might actually be a good deal.

  • 1.60
    ippopotamo

    Disappointing

    The location is excellent, with great access from Tokyo Station, and very convenient for getting around the Nihonbashi area. The Room was smaller than expected, and the cleaning was not very good. There were many areas where dust had built up. There is no elevator security, so anyone can access the guest floors, which may make it unsuitable for women traveling alone.

  • 2.40
    コックカワサキ

    Check-in Procedure

    Stayed in Tokyo for one night on August 19th with a group of three. At check-in, only two of us were present, and the process was completed with just the two. The blonde female staff member who assisted us seemed uninterested, leaning on her elbow and speaking informally, which left a negative impression. We were told "Your room is on the 10th floor" and handed two card keys in an envelope marked "1011." Although we wondered why there were only two keys for three guests, we headed to the room. When we tried to open the door while carrying our luggage, neither key worked as indicated by a red light. After trying both cards multiple times without success, we returned to reception to report that "the keys for Room 1011 are not working." The staff asked if we had tried a third key. While it was our oversight not noticing it earlier, her accusatory tone made us uncomfortable. When we handed over all keys for verification, she reluctantly took them and said dismissively, "These should work now," but they still didn’t. After recording proof of this issue on video and returning again to reception, she casually chatted with another staff member saying things like “Why isn’t it working? That’s weird,” without providing any explanation or proper assistance to us directly. Another staff member then suggested checking if it might be the wrong floor or room number altogether. Upon rechecking by the blonde staff member herself—it turned out that our actual room was 1101 on the 11th floor instead of Room 1011. We were given new cards labeled “1101” along with a brief apology: “Sorry about that.” However casual her apology felt insincere; throughout this experience overall attitude lacked professionalism leaving frustration behind despite no intention seeking further apologies beyond basic service expectations unmet here entirely!

ดูรีวิวของผู้ใช้
Yahoo!トラベル ร่วมกัน

จำนวนรีวิวและคะแนนเป็นค่ารวมจากรีวิวที่โพสต์บน IKYU.com และ Yahoo!トラベル
หน้านี้แสดงเฉพาะรีวิวที่โพสต์บน IKYU.com เท่านั้น