รีวิวและความประทับใจจากผู้เข้าพักที่ APA Hotel <Hatchobori Ekimae>

• 4.83

  maya-saka

  วันที่โพสต์: 19/10/2025

  Great Location!

  We used this Hotel for a senior couple's trip to Tokyo. Although it is just one stop from Tokyo Station on the Keiyo Line, my husband has back pain, so we opted to take a taxi from Yaesu Exit instead of walking to the Keiyo Line platform. The taxi fare was 900 yen, and it was worth using the taxi. After leaving our luggage at the Hotel, we immediately went out for sightseeing in Tokyo. It took a bit of walking to get to Kayabacho Station on the Tozai Line, but Hibiya Line's Hatchobori Station was just a 1-minute walk from the Hotel, which was very convenient. We reserved a Cozy Room. It was smaller than expected but well-equipped with amenities and thoughtful touches that made us glad we chose this hotel. We selected a breakfast-included Plan, and breakfast at the first-floor restaurant was delicious with pleasant service. If given another opportunity, I would choose this Hotel with breakfast included again. One minor issue: figuring out how to use water in the sink was slightly confusing.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 14/10/2025～
  • 2 คน 1 ห้อง
  • Cozy Room (2 Guests) - Non-Smoking
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing APA Hotel〈Hatchobori-Ekimae〉. We are truly delighted that you selected our hotel among many options and allowed us to assist in making your important trip special. As you mentioned, our hotel is conveniently located just a 1-minute walk from Hatchobori Station on the Tokyo Metro Hibiya Line. The Hibiya Line provides direct access to popular tourist destinations such as Ueno and Ginza, offering excellent convenience. The Cozy Room you stayed in is one of our newly established rooms. While the amenities provided are the same as those in other rooms, we have included a sofa for your comfort and relaxation. We sincerely apologize for any inconvenience caused by the room size or the operation of the washbasin faucet. Your valuable feedback will be taken into consideration as we strive to create more comfortable rooms for our guests. We are also honored by your kind words regarding breakfast and customer service. Our team will continue working hard to ensure even greater satisfaction for all guests. Should another opportunity arise, we would be delighted if you choose to stay with us again. Thank you once again for taking time out of your busy schedule to post a review. Front Desk: Yoshikawa

  ดูทั้งหมด

  
  
• 4.00

  つこく

  วันที่โพสต์: 16/9/2025

  Hotels located across the whole country, but

  This APA Hotel was very clean and nice.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 23/8/2025～
  • 1 คน 1 ห้อง
  • Standard Room (Single Occupancy) - Non-Smoking
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at APA Hotel〈Hatchobori Ekimae〉. We are truly honored to receive your kind words about the room. To ensure all our guests can enjoy a safe and comfortable stay, we work closely with our cleaning staff to maintain cleanliness at all times. We would be delighted if you choose to stay with us again in the future. Thank you once again for taking the time to share such encouraging feedback.

  ดูทั้งหมด
• 4.40

  サラサバ

  วันที่โพสต์: 19/5/2025

  Great value for money.

  The Facility is not luxurious, but it offers value for money or even more. Amenities are also well-equipped. I believe the cost performance is top-notch.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 18/5/2025～
  • 2 คน 1 ห้อง
  • Day-use Standard Room (for 2 guests) - Non-smoking
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing APA Hotel〈Hatchobori-Ekimae〉. We are truly honored to hear that you were satisfied with your stay. We are delighted to receive many compliments regarding our cost performance. Our team will continue striving to provide services that meet your expectations. Thank you for taking the time to post a review about our hotel. We sincerely look forward to welcoming you again in the future.

  ดูทั้งหมด
• 3.00

  てんじゃお

  วันที่โพสต์: 12/5/2025

  Breakfast Venue

  After checking into the Hotel, I noticed that the breakfast venue on the first floor operates as an izakaya at night with a variety of alcoholic beverages available. The next morning, when I asked if alcohol could be served during the breakfast buffet, I was met with a curt response: "No drinking!" Even if it's not part of Hotel management, a more polite response like "We’re sorry, but we cannot serve alcohol in the morning" would have been appreciated. While APA front desk staff are always courteous and professional, I was disappointed by the unfriendly attitude at the breakfast venue.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า1
  • อาหาร1
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ1

  • 2/5/2025～
  • 2 คน 1 ห้อง
  • Deluxe Twin Room - Non-Smoking
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at APA Hotel〈Hatchobori Ekimae〉. We sincerely apologize for the unpleasant experience you had at our breakfast venue. We deeply regret that the staff's response when you reached out lacked consideration. Instead of providing a polite explanation such as, "We are sorry, but alcohol is not served during breakfast hours," we failed to offer appropriate service and caused disappointment. Your feedback has been shared with both the front desk staff and the restaurant manager, and we will ensure thorough training to prevent similar incidents in the future. We are committed to improving our service quality so that all aspects of your stay, including your time in the restaurant, are comfortable and enjoyable. Thank you once again for sharing your valuable feedback with us. Lastly, we appreciate you taking time out of your busy schedule to post this review. All our staff look forward to welcoming you again in the future. Front Desk - Kita

  ดูทั้งหมด

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