รีวิวและความประทับใจจากผู้เข้าพักที่ HOTEL AMANEK Asahikawa

(ฮอกไกโด/เดินจากสถานี JR อาซาฮิคาวะ 3 นาที) [ทั้งหมด 221 ห้อง]
คะแนนรวม
4.08
(60)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.18
  • สิ่งอำนวยความสะดวก
    4.28
  • การบริการลูกค้า
    3.92
  • อาหาร
    4.00
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.00
  • ความพึงพอใจ
    4.07
  • 5.00
    みなもっちゃん4

    Very good.

    The property was very clean, and the staff were kind and attentive—it was excellent.

  • 2.60
    まる2024

    This was about my fi...

    This was about my fifth stay, but this time I ended up with a disappointing Room for the first time. The sink was clogged, the remote control batteries were dead, and when we entered, the toilet water kept running. I tried to call the front desk, but I couldn’t find the front desk number on either the flyer we were given or on the tablet, so I had no choice but to call from an outside line. A staff member (possibly Chinese) responded and came right away, but they walked into the bathroom with shoes on, pressed a button, and said, “Okay, all set!” I appreciated how quickly it was fixed, but we take our shoes off in the guest Room… I understand that many foreign guests and even cleaning staff may enter while wearing shoes… After that, when I needed to request a replacement remote control by phone again, I still couldn’t find the front desk number. I called from an outside line to ask for it; when I picked up the in-room phone (extension), I found it printed on a label inside. Not only here—many casual Hotels these days don’t make phone numbers or front desk numbers easy to find. It makes me feel like they don’t want guests to call. Normally it’s fine, but in an emergency it’s unsettling to think you might have to search Google for an outside number each time. It made me feel that more traditional Hotels with clearer service may be more reassuring.

  • 2.33
    マダムリンリン

    Breakfast

    I was looking forward to breakfast because it had a good reputation, but I was disappointed that the use of locally sourced ingredients from the Asahikawa area was insufficient. In particular, the ramen—one of Asahikawa’s signature dishes—tasted disappointing. The coffee was also lukewarm and weak, which was another letdown. I also felt there were too many staff in the dining area. The Facility was new, and the Onsen was clean and pleasant.

  • 3.80
    まる2024

    The Best Place to Stay in Asahikawa

    The building is still fairly new and feels very clean. Check-in starts at 3:00 PM, and since you check in using the machine in front of the front desk, early check-in is not available even if you arrive early. The room is simple and free of unnecessary items. If you’re staying in Asahikawa, this is the place to choose.

  • 4.00
    TAKE_00

    Close to the station and newly built

    Conveniently located near the station and shopping center. The Hotel itself seemed new and provided a comfortable stay.

  • 4.00
    GGホテル

    New and clean, conveniently located near the station.

    Conveniently located near the station and very clean, with a large public bath. The open-air bath was smaller than expected, but the main public bath was well-maintained, so it wasn't a major issue. The staff were polite and attentive. I had a comfortable stay.

  • 3.60
    Huang

    The Hotel is new and...

    The Hotel is new and the Facility is good, but the Room carpet was slightly dirty. The front desk staff were generally friendly, though one person was a bit indifferent. The public bath was crowded, making it hard to relax.

  • 1.67
    tokumei0809

    Were my expectations too high?

    Expected more from a three-star Hotel, but honestly, it was underwhelming. 1. The Room was smaller than expected. 2. Amenities only included a toothbrush in the Room. 3. The vending machine in the laundry room returned all change in 10 yen coins, making it impossible to exchange money properly. 4. The pen in the laundry room was out of ink, so I couldn't write my Room number. 5. Although the parking lot of the neighboring building is advertised as affiliated, there are no discounts or benefits—what does "affiliated" mean? 6. While one or two experienced-looking women were handling customer service, others seemed like part-time staff with less professionalism. 7. It was nice that salmon roe was served at breakfast!

  • 3.67
    stayhotel

    Overall, it was good.

    The eco-service was great. However, I was given two key cards for single occupancy in a twin room, and the price seemed high for one person—was it counted as double occupancy? It was my mistake not to confirm. The location near the station was convenient. I did not use the bath.

  • 4.00
    肉ダイスキ

    Disappointing.

    When I inquired at the front desk, a male staff member assisted me, but as he was from overseas, we had difficulty communicating. I requested to speak with a staff member who understands Japanese, but he claimed that he was the only one available. However, when I went to the front desk later, there was a Japanese female staff member present. While customer service is important, honesty is equally crucial. Additionally, breakfast had the same menu every day and is not recommended for Multiple Night Stay.

  • 2.83
    ちゃかぴ

    The location and value for money were excellent.

    I stayed on a Sunday, and it wasn't too crowded. The reviews about the elevator taking too long didn't bother me much. As expected, the room was quite small. Being not very tech-savvy, I found it confusing to use the tablet for controlling switches. Regarding the public bath, it wasn't well-cleaned; the floor was covered with hair, which was unpleasant. It's a shame since it's a new hotel. For the drink service, I wish there were paper cups or similar items in the room so guests could enjoy coffee or tea comfortably in their rooms instead of just in the lobby. Perhaps it's due to its cost-effectiveness...

  • 4.33
    フォルテ

    The Room is comfortable.

    The building is very new, the view from the window is excellent, the bed is very soft, and the Room was extremely comfortable. It was also great to control everything with a tablet. The large public bath had a chlorine smell; I used it on the first day but opted for just a shower on the second day. The outdoor open-air bath was empty; I tried it but found it unimpressive. The breakfast buffet had a wide variety of options and tasted good. However, I noticed staff dropping some fried chicken pieces while transferring them to a large plate, which felt wasteful to me. Please handle food with more care and respect.

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  • 4.50
    なおsp2

    We recommend!

    Satisfied with the proximity to the station, clean Room, and Facility. I recommend it.

  • 3.40
    クレーマークレーマー

    No Meals Included

    I used the laundry service. My parka and denim didn't dry completely with just the course, so I added 30 minutes in the dryer, but they still weren't dry. I planned to dry them in my Room's bathroom, but couldn't find the usual clothesline, which was my only dissatisfaction. Other than that, the security and service were impeccable.

  • 4.50
    @!ケン

    The location was great, and the hot spring bath was excellent.

    It is conveniently located facing the Otaru Canal, making it ideal for sightseeing in Otaru. The front desk service was good, and I had a pleasant stay. Although the facility is old, it is well-maintained, and I had no complaints. The hot spring bath was excellent. I also enjoyed the breakfast, and the staff's service was pleasant. It was a pity that there was no salmon roe... I would like to use it again if I have the opportunity.

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