รีวิวและความประทับใจจากผู้เข้าพักที่ JR East Hotel Mets Premier Yokohama Sakuragicho

(จังหวัดคานากาว่า/JR สถานี Sakuragicho ทางออกทิศใต้ใหม่ เดิน 1 นาที) [ทั้งหมด 274 ห้อง]
คะแนนรวม
4.74
ที่สุด (366)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.81
  • สิ่งอำนวยความสะดวก
    4.78
  • การบริการลูกค้า
    4.75
  • อาหาร
    4.28
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.75
  • ความพึงพอใจ
    4.78
  • 3.67
    ねこたまん
    วันที่โพสต์: 4/11/2026

    New and comfortable

    Since the hotel is new, the amenities and facilities were clean and easy to use. It was raining, so it was a shame we had to get wet briefly on the way from Sakuragicho Station! The room had a Dyson air purifier, a massage cushion, and refreshing drinks and chocolates in the fridge—all thoughtful touches that showed the hotel wanted us to relax. The two-piece pajamas were nice, too. The bathroom with a separate washing area was also great! There’s a Seijo Ishii supermarket and a Starbucks in the same building, so it was convenient to reach them without getting wet. We also appreciated being able to enjoy coffee and cocoa and use a microwave in the lobby. Breakfast was served at a separate restaurant, so it felt quite casual.

  • 4.83
    sakuraha
    วันที่โพสต์: 29/10/2026

    Thank you for making the hotel more welcoming and convenient for Japanese guests!

    I was impressed by how the hotel has evolved into a comfortable place for Japanese guests, with clean facilities, a Japanese-style bathroom, and simple rooms thoughtfully laid out for ease of movement. However, the lack of space to put things was a little inconvenient. I also appreciated the good selection of Japanese side dishes at mealtimes. The staff were very kind and friendly, which made my stay even more pleasant. Thank you.

  • 4.50
    GoYamashita
    วันที่โพสต์: 20/10/2026

    It would be even better if the breakfast were delicious.

    I like this hotel because it is directly connected to Sakuragicho Station and very convenient, so I have stayed here several times. This time, my room was upgraded, and the larger room was very comfortable. The pajamas were clean, and the Dyson air purifier really stood out. The only thing I would mention is the breakfast buffet. I would be happier if there were a bit more variety and if the lettuce in the salad were crisper.

  • 4.67
    レラクマ
    วันที่โพสต์: 18/10/2026

    Simple, functional, and comfortable

    The hotel is directly connected to the station and felt very clean. The room had a separate bath and toilet, and the bathroom with a washing area was very comfortable. The complimentary drinks and chocolates themed around relaxation and sleep, as well as the amenities, were excellent, and I often stay at other hotels in the same group. This time I had an early morning departure, so I couldn’t relax after breakfast, but I slept deeply and recovered from the previous day’s fatigue—I’m glad I stayed here. If I have the opportunity, I would like to stay again. Thank you very much.

  • 4.83
    旅行大好き夫婦＠茨城
    วันที่โพสต์: 13/10/2026

    I’m satisfied.

    I always stay with JR Hotels Group properties. This time, we planned a trip to celebrate our wedding anniversary and stayed at this hotel for three nights. The location next to the station, as well as the room’s spaciousness and cleanliness, were excellent, and we were very satisfied with our stay. However, the two beds were pushed together, and the space between the bed by the wall and the wall was narrow, making it difficult to get in and out. I hope more consideration can be given to guest movement within the room.

  • 4.80
    いつつのやま
    วันที่โพสต์: 6/10/2026

    Conveniently located and comfortable

    Directly connected to Sakuragicho Station, so I didn’t have to worry even in the rain. Minato Mirai is also within walking distance for a pleasant stroll. I was assigned a room at the end of the corridor, and I could see the Minato Mirai night view—it was beautiful. The bathroom had a bathtub. The shower and the faucet for filling the tub were separate, so I could shower while filling the tub at the same time, which was very convenient. There was also a mirror that can be placed on the table for doing makeup. I could use my own account to enjoy Netflix and Amazon Prime, and really made the most of my multi-night stay. Room cleaning could be requested via the TV, and even same-day changes were possible, which felt very flexible. It’s easy to see why this hotel is rated so highly. A couple of minor disappointments: when I arrived, around 5 p.m., I tried to borrow an umbrella before going out but there were none available; and when I wanted a small plate for yogurt and fruit in my room, they said they didn’t have any and provided paper plates instead. With a little more thought, this could be improved. Overall, it was a very satisfying stay.

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  • 5.00
    スタインウェイピアノ
    วันที่โพสต์: 4/10/2026

    I was able to relax and rest well.

    Since the bathroom is separate from the toilet, I was able to relax in the bathtub after work and relieve my fatigue. As it had been raining continuously, it was a great help that the hotel could store my luggage on the last day as well.

  • 5.00
    こみけっこ
    วันที่โพสต์: 2/10/2026

    Excellent location near the station!

    Even on a rainy day, I was able to arrive without getting wet at all from Sakuragicho Station’s South New Ticket Gate. I had booked two rooms for one person and was a bit confused at check-in, but the staff helped me right away and the process went smoothly. There’s also a Seijo Ishii supermarket on the first floor, which made it incredibly convenient to pick up delicious drinks and snacks for an evening nightcap. Of course, the room was clean as well, and I appreciated the comfortable hospitality that was eco-conscious without being excessive.

  • 4.50
    genpepe
    วันที่โพสต์: 29/9/2026

    Barrier-free interior (I forgot to take photos).

    I learned about this hotel when I stayed at another one, and since I had the chance this time, I decided to stay here. It’s close to the station and convenient for sightseeing around Yokohama, so I can see why reviews say guests are satisfied. To be honest, I booked without doing much research, so I was surprised to find that the sink area, toilet, and bathroom were almost barrier-free. There were no steps on the way to the bed either, which made me think it would be easy for wheelchair users as well. The bathroom also had plenty of space outside the tub area to wash your body—like at home—which felt really comforting (in a good way). Amenities are available at the front desk, where you can take only what you need in the amount you need, which I think is great. Having a coin laundry on-site is also very helpful (a full cycle—from washing to drying—takes 120 minutes). It’s amazing that you can check how much time is left on your laundry from the TV in your room. It was my first time using it, but it was very convenient—I was happy that I could use my waiting time effectively. Thank you. Breakfast had a wide variety of side dishes and was delicious. Thank you very much. On the day I stayed, there seemed to be a Yokohama DeNA BayStars game going on, and I saw some fans around the hotel. There were many women as well, which made me feel again how convenient and popular this place is. There was just one disappointing thing this time, but I mentioned it directly to the hotel staff, so I hope it will be improved going forward. All staff members in each department were very pleasant and helpful as well—I truly appreciated it. If I have another opportunity, I’d like to stay again. Thank you very much!

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  • 5.00
    大人一休さん
    วันที่โพสต์: 27/9/2026

    Excellent location

    I stayed here on the day I visited the museum. The station and shopping areas were close by, which was a big help on such a hot day. The Room was neat and clean, and the spacious bathroom with a separate washing area helped me relax and recover from my fatigue. I hadn’t stayed at Mets Hotel very often before, but I’d like to stay here again.

  • 4.17
    miyajiai35
    วันที่โพสต์: 19/9/2026

    Ideal for stays after concerts at Pia Arena MM

    The Seijo Ishii on the first floor of the Hotel is open until 11:00 PM, and I really appreciated the wide variety of items available at the front desk, such as the coffee machine, amenities, and bath salts. The view from the Room isn’t great, but it’s almost directly connected to Sakuragicho Station, so the convenience is outstanding. The Room was clean, and above all, the bed was very comfortable to sleep in. I would like to stay here again. Thank you for your hospitality.

  • 4.80
    ジュニア1032
    วันที่โพสต์: 6/9/2026

    I’ve been staying he...

    I’ve been staying here about once a year since it opened, and it’s one of my favorite Business Hotels. Because it’s directly connected to the station, the location is extremely convenient for getting anywhere. The amenity bar is well stocked, and I appreciate that the selection changes based on guest feedback. The bathroom with a separate washing area is another reason I like this Hotel. Many Hotels now have coffee machines at the front desk, but this one also provides drip coffee in the Room (I imagine maintaining cups and glasses is a lot of work), which I really appreciate. New Hotels are opening one after another nearby—keep up the great work. I’ll be back again.

  • 4.00
    ゲスト
    วันที่โพสต์: 1/9/2026

    I stayed here as a solo traveler.

    The room was clean, and even though I only booked online and simply wrote in the request box that I wanted a room with a nice view, they gave me a high-floor room with an excellent view. I was very happy and completely satisfied! The room was spotless, and the bathroom—separate from the toilet—was especially great, so I could relax and enjoy a long soak in the tub. It was also very convenient: not only close to the station, but also near shops like Seijo Ishii, Starbucks, and Daiso. However, one disappointing point was breakfast. I went around 8:30 a.m., and perhaps because it was busy, some of the staff’s attitude concerned me. When I accidentally dropped the tongs, they sighed; when another guest dropped food, they reacted excessively and seemed annoyed. The food itself tasted good and I wanted to eat more, but it felt uncomfortable so I returned to my room quickly. I had been looking forward to dining at “Kiteki,” so it was disappointing. Other than that, both the hotel room and the front desk staff were pleasant and courteous throughout, which made for a wonderful trip. Thank you very much.

  • 4.80
    水野かなで
    วันที่โพสต์: 31/8/2026

    I was able to relax and recover.

    I stayed here for a business trip in Minato Mirai. Check-in and check-out were smooth with the self-service machines, and all necessary amenities were well stocked in the lobby. The bathroom and toilet were separate, everything was clean, and the room was extremely comfortable. The bed was also very comfortable, and I was able to recover from work fatigue. I would have appreciated an extra bath towel, but I realized afterward that I probably should have asked at the lobby. I definitely want to stay here again.

  • 4.83
    STARSCAT
    วันที่โพสต์: 29/8/2026

    I’d love to stay here again.

    I’ve stayed at Hotel Mets in other prefectures before and had a good impression, and I’m glad I chose to stay here again this time. The location, separate toilet and bathroom, bed size, in-room facilities, complimentary water, Chill Out drinks and snacks, and the friendly staff all made for a very comfortable stay. The only minor thing I noticed was that the glass door in the bathroom was slightly dirty. Breakfast felt average to me. Since the location is great, I also used nearby cafes. I couldn’t enjoy a night view from my Room this time, but I’ll look forward to it on my next visit. Thank you for a pleasant stay.

  • 4.40
    mizuhako
    วันที่โพสต์: 24/8/2026

    This was my first st...

    This was my first stay. The location right near Sakuragicho Station and the generously sized bath were very appealing. I had a little trouble finding the Hotel entrance, but the location is excellent. I didn’t use them this time, but there are also Seijo Ishii, Starbucks, and restaurants nearby, which is convenient. The bath is similar to what you’d have at home, so I could relax and soak after returning to the Hotel tired. I’d like to stay at this Hotel again when I have plans in Yokohama.

  • 3.60
    桜木町一泊
    วันที่โพสต์: 23/8/2026

    Body odor smell in the Room

    I stayed for one night. The Hotel was new and clean, the bath was spacious, and the Facility overall was excellent. They also had an amenity buffet, and with Seijo Ishii and Starbucks on-site, I found it a very comfortable place to stay. The staff were also very helpful. However, when I entered the Room, there was a strong unpleasant odor—like body odor—that made it hard to stay. They kindly changed my Room, but even in the new Room I occasionally noticed the smell again. At checkout the next day, the replacement Room had been left fully open with a Dyson air purifier running at full power, so I assume the staff were aware of the issue. I also saw other Rooms on the same floor being handled in a similar way, which made me feel there may be multiple Rooms affected. I also noticed other Review mentioning a similar “body-odor-like” smell. It’s otherwise a very good Hotel, so I really hope you can identify and address the cause. It might be coming from something in the Room such as the carpet or curtains—it would be such a shame otherwise.

  • 4.67
    じゅんこっぴ
    วันที่โพสต์: 21/8/2026

    The Room was very clean.

    I stayed with my mother. The Room was larger than I expected, and although we requested twin beds, one was a semi-double and the other was a double. The shower head in the bathroom was ReFa, and my skin felt smoother than usual. It’s very close to the station—I’ve never stayed at a Hotel you can enter so quickly from the station exit.

  • 4.67
    ベンちゃん＠ミミちゃん
    วันที่โพสต์: 20/8/2026

    Convenient access to Chinatown and Minato Mirai.

    With Sakuragicho Station just nearby, it was convenient with great access to sightseeing spots such as Chinatown and Minato Mirai. It was also nice that the Hotel has Facilities like Starbucks and Seijo Ishii. The Room amenities were easy to use, but although it may be difficult due to the building’s layout, I would have liked a door for the toilet. There was a wide selection of amenities available at the front desk (such as bath salts and tea bags), and I was happy that the Room also had coffee, bottled water, a functional drink, and chocolate prepared. Due to the location, you can’t enjoy Minato Mirai’s night view from the Room, but overall it was a good Hotel in terms of access and service. Thank you very much for your hospitality.

  • 5.00
    はんた-はんた-
    วันที่โพสต์: 19/8/2026

    A washing area was provided.

    Despite the economical rates, the bathtub had a built-in step that could be used as a seat, and there was also a separate washing area for the body, which was excellent. It offered Facility services you wouldn’t even find at top-class Hotels costing twice as much. I was able to relax very comfortably. The staff service was wonderful, and it made my trip even more enjoyable.

  • 3.17
    一休ゼウス
    วันที่โพสต์: 10/8/2026

    Unable to get a comfortable night’s sleep

    (Pros) - Complimentary amenities available for guests to use freely - Rooms are in reasonably good condition - Convenient location near the station with easy access - Helpful luggage storage service (Cons) - Stayed a total of two nights, but the bed was too firm and I couldn’t sleep comfortably - In addition, early-morning train noise made it even harder to sleep well - Even though staff are present, you still have to use self check-in (Overall) I wasn’t able to get proper rest—one of the most important aspects of an Accommodation—which affected my schedule during a hot and humid summer trip to Yokohama.

  • 5.00
    フジくんfs
    วันที่โพสต์: 9/8/2026

    Consistently comfortable

    Thank you as always. I really appreciate that the Room TV has been upgraded to a smart TV, making it possible to watch apps and WOWOW. The variety of bath salts has also increased, and the bath towels feel luxurious and are easy to use. Even in a single room, the Room is spacious enough for light stretching. Recently, prices have gone up and it’s been hard to stay as often, but I’d like to use it again during more affordable periods.

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  • 4.17
    Chiatake333
    วันที่โพสต์: 7/8/2026

    We had a comfortable stay.

    It’s truly comfortable to be able to use the Hotel without being affected by the weather or ending up drenched in sweat. This time I wasn’t feeling very well, so it gave me peace of mind. I’m always grateful. Thank you very much.

  • 5.00
    もるー
    วันที่โพสต์: 21/7/2026

    A spacious, home-like bathroom with a full range of amenities

    I used this hotel for a business trip. It is conveniently located right next to JR Sakuragicho Station, with easy access to Minato Mirai, the Red Brick Warehouse area, and the downtown entertainment district. The Room was sufficient for my needs, but what stood out was the bathroom—it was about the size of a standard unit bath, and I could relax in the tub comfortably, almost like bathing at home. The only issue was that the shower head was damaged, but when I contacted them they fixed it immediately. I also noticed the hair dryer looked familiar—and it turned out to be my favorite Dyson dryer. The powerful airflow and fast drying time, without leaving my hair frizzy, felt just like what I’m used to and I was very satisfied. The air purifier was also a Dyson product, though I didn’t use it this time. The price is reasonable as well, and I’d like to stay here again for future business trips to Yokohama.

  • 3.83
    豆一さん
    วันที่โพสต์: 18/7/2026

    Ideal for business trips in Yokohama.

    It’s very close to the station. Check-in and check-out are easy and take only a short time. By booking early, they prepared a Room with a great view for us. The night view was beautiful, overlooking from Landmark Tower to the InterContinental. The bed had a moderately firm mattress, and I slept very well. During our Multiple Night Stay, we received light cleaning service. It was disappointing that half of the bath towels and pajamas were missing, but after contacting them, they responded immediately. I will use this place again when I visit Yokohama.

  • 5.00
    ねぇこ
    วันที่โพสต์: 13/7/2026

    I’d like to stay here again.

    The kind assistance when I came to leave my luggage in the morning, the well-stocked amenities, the Room with a separate bath and toilet, the great view from the 11th-floor corner Room, and how quiet it was so I could sleep without being disturbed—everything was a wonderful experience. Breakfast was also great, with options that both bread lovers and rice lovers could enjoy. If I had more room in my stomach, I would have liked to try even more. When I come to Sakuragicho again, I’d love to stay here again.

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  • 3.67
    かじかじーの
    วันที่โพสต์: 30/6/2026

    You may not need a breakfast voucher....

    Overall, I am very satisfied with the Hotel, but you may not need to book a plan with breakfast included. There is a Starbucks on the second floor, and I think you will be more satisfied having breakfast there.

  • 5.00
    桜木町大好き
    วันที่โพสต์: 22/6/2026

    It was a great stay.

    I stayed for one night with No Meals Included. Amenities were available to pick up at the front desk, and they even had bath salts. Everything I needed was provided, which I really appreciated. At the front desk, free hot coffee and cocoa were available. The Room had a separate bath and toilet, and there were three towels: a bath towel, a face towel, and a hand towel. The location was great for getting around—perfect for watching baseball at Yokohama Stadium and dining in Sakuragicho. There is a Seijo Ishii on the first floor of the Hotel, which was convenient for picking up snacks and sweets. They also stored my luggage before check-in, which was very helpful. All of the staff were extremely kind. I would definitely like to stay here again next time I visit the Yokohama area. Thank you very much.

  • 5.00
    旅行好き都内OL
    วันที่โพสต์: 22/6/2026

    Thank you very much.

    The Hotel was wonderful, with excellent cleanliness and attentive service. I would love to stay again.

  • 5.00
    みのシンジ
    วันที่โพสต์: 19/6/2026

    Conveniently located near the station and beautifully maintained.

    This was our first stay as a family of three, and the Accommodation was very clean and comfortable. Not being able to adjust the refrigerator temperature, so our drinks didn’t get very cold, was a minor quirk.

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