รีวิวและความประทับใจจากผู้เข้าพักที่ the square hotel GINZA

(โตเกียว/เดิน 1 นาทีจากทางออก 11 ของสถานี “กินซ่าอิตโจเมะ”) [ทั้งหมด 182 ห้อง]
คะแนนรวม
3.86
(43)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.70
  • สิ่งอำนวยความสะดวก
    3.79
  • การบริการลูกค้า
    4.07
  • อาหาร
    4.07
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.79
  • ความพึงพอใจ
    3.84
  • 4.67
    スパムライス

    It was great!

    The bath was smaller than expected, but the staff were polite and welcoming, and the Hotel itself was clean. Highly recommended!

  • 4.83
    tintin803

    New and spotless

    New and spotless The Room is compact, with a separate shower room The sink area is outside, functional, and easy to use It would be nice to have a separate luggage rack Breakfast is Western-style only, with plenty of vegetables and great taste There are various menu options, and choosing is fun

  • 4.00
    muraさん

    Breakfast Included and Large Public Bath

    On the first day, I tried several different items, and the tomato soup was delicious, so on the second day I chose mashed potatoes and tomato soup. I felt there were slightly fewer bread options than expected. I didn’t expect to be able to use a large public bath in Ginza. It warms you up much more than the bath in the Room, and it really helps relieve fatigue.

  • 4.00
    keihiro4078

    Window

    The facilities and cleanliness are impeccable, but the assigned Room was on the 4th floor with no natural light, so it is not recommended for guests who dislike enclosed spaces.

  • 2.60
    ゴーデイ

    Air conditioning

    The hallway air conditioning was unnecessarily set to maximum, and strong cold air was coming into the Room. Isn’t this a sustainability issue?

  • 3.33
    kazu2026

    This was my first ti...

    This was my first time staying here. Overall, I was satisfied with the clean Hotel. However, someone was cooking instant cup noodles in the changing area of the large public bath, and the smell filled the room, which was very unpleasant. I think it would be better if only cold water were provided for the water service. Also, there were paper cups left scattered around; I would like to see thorough cleaning of the large public bath.

  • 4.33
    李錦森

    A Comfortable Hotel

    This is my third stay. The facilities are very well equipped. Breakfast offers a wide variety of delicious options and is of an exceptionally high standard. The location is convenient, and it’s a Hotel I would definitely recommend.

  • 5.00
    私が？

    A large public bath at a Hotel in Ginza is great!

    I’ve stayed at various places in Ginza, and this is my favorite so far! The large public bath and open-air bath were relaxing, and the changing area was clean. The Hotel staff were excellent as well. The Room bathroom was also very clean. Before bed, I enjoyed a light drink and snack at the bar-like spot on the first floor of the Hotel, which was very satisfying. There’s a convenience store nearby, which is handy. The station is also close. I think it offers great value for money.

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  • 1.50
    うみとおんせん

    I’m disappointed.

    At check-in (15:00), we were told we could not enter because the Room was not ready. We were told to carry our delivered luggage ourselves. When I asked to borrow a cart because the suitcase wheels would not come out, a staff member said he would take it to the Room. I appreciate that, but while waiting for the elevator he dropped it onto the floor. I understand it was heavy, but as a matter of manners, guests’ belongings are generally not placed on the floor unless permission is given. Breakfast is buffet-style, but there are very few items. Some dishes had already run out; when I asked for refills, I was told in an annoyed tone, “We’ll add more now, please wait.” Normally you would start with “We’re sorry.” Two female staff members in that restaurant were chatting loudly. I have stayed at dozens of Hotels in Tokyo ranging from luxury to business class, and this is among the worst. Until returning to my Room at midday, I had to walk down corridors while avoiding piles of laundry stacked on both sides—an extremely disappointing sight.

  • 3.00
    エルエルエール

    It feels like you’re abroad…

    After a New Year’s Eve event, it was difficult to get back home in Tokyo, so I stayed overnight. The location, check-in, and check-out were all fine. From the entrance to the restaurant and elevators, it was mostly foreigners. In the hallways, laundry and trash were left out... In the Room there were only minimal towels, which was inconvenient for using the Onsen. The Onsen changing area had a Roomba stopped because hair was tangled in it... Overall, the service throughout the Hotel stay tested my patience to the limit, and I don’t think I will stay again.

  • 4.40
    林しげこ

    It was very good, but there were some disappointing aspects.

    The service was excellent, amenities were freely available, and the Room was clean and very nice. However, the drainage in the sink was broken, causing poor water flow. Additionally, I noticed before check-out that the toilet's water flow was also not good. If these issues are fixed, everything else would be perfect.

  • 4.83
    広い空

    Great Hotel!

    Convenient access and courteous service during check-in and check-out. The Room had a separate washbasin, which was very useful. The large public bath was spacious, the mattress suited my body well, and I could rest comfortably. The breakfast bread was also delicious. A slight downside was that the hairdryer in the bathroom was a bit difficult to use, and the room wear felt too long (haha). Other than that, everything was great! Thank you very much!

  • 1.00
    都内ホテルマン

    The service was terrible.

    I used this Hotel as a place to stay when a friend came to visit from out of town in August. During our stay, my friend suddenly had difficulty breathing, so I tried to find a nearby hospital. Because it was Sunday morning, I couldn’t find one easily, so I called the front desk to ask if there was a hospital nearby. I was told, “There aren’t any because it’s Sunday. You’ll have to look for one yourself.” At that moment my friend was struggling to breathe and I felt it could be life-threatening, so without arguing I called an ambulance on my own judgment. My friend was taken to the hospital and received emergency treatment and is now out of danger, but we were told it could have been critical if we had been any later. I understand this is a Business Hotel and that I may not be able to expect too much, but honestly the response was terrible—such as not being able to check congestion information on the in-room TV due to reception issues, and staff doing nothing even after the ambulance arrived. I wasn’t paying a cheap rate, but I also don’t believe guests should say anything they want just because they are customers. As someone who works at a hotel in Tokyo myself, I can understand that staff may not feel fully motivated early in the morning or may feel there is nothing they can do. Still, I cannot help feeling disappointed about whether that response was really appropriate. I won’t be staying again and am not asking for anything in return, but I strongly think you should better organize your service manuals and emergency procedures. I don’t think I will ever forget the face of the male staff member who simply watched from the front desk while we boarded the ambulance carrying our luggage. Sorry for the long message.

  • 4.17
    ri-fan

    Satisfaction with a large public bath included

    I chose this place because it has a large public bath near Ginza. It was my first visit, and I opted for the breakfast-included plan. Every morning, I enjoyed the bath after 6 AM and went for breakfast at 7 AM. The breakfast was Western-style with a variety of vegetables, focaccia, country bread, toast, waffles, yogurt with fresh blueberries, honey, bananas, apples, as well as coffee, tea, and lattes. I was satisfied every day. There were many international guests; even on days when I used the bath twice, I only encountered someone once. Very satisfied—would stay again!

  • 4.00
    りかりり

    A hotel you’ll want to make your regular accommodation.

    This is my second stay. The Room is clean, with separate bath and toilet, and the breakfast is thoughtful and delicious. This compact Business Hotel near the station is extremely convenient.

  • 5.00
    國士

    It was great!

    Focused on essential services and eliminating unnecessary costs, the accommodation provided a comfortable stay without any inconvenience. Although it operates with a different management style compared to traditional hotels, it offers a safe and reliable experience. Clean and well-maintained, there is nothing to complain about. I will definitely use this hotel again next time.

  • 4.50
    mam3

    The sofa by the window is long and convenient!

    The room is overall simple and functional. The bathtub is spacious, and there is a vanity mirror in the washroom, showing attention to detail. The refrigerator is stocked with a large carton of water, which is a nice touch! The yukata was too large and difficult to wear; perhaps it's meant for foreign guests? The breakfast at the café on the first floor facing the main street was also straightforward and delicious.

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