รีวิวและความประทับใจจากผู้เข้าพักที่ Kobe Port Tower Hotel Nagomi no Yuyado

(จังหวัดเฮียวโงะ/เดินจากสถานี JR/ฮันชิน โมโตมาจิ 7 นาที) [ทั้งหมด 219 ห้อง]
คะแนนรวม
4.07
(161)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.84
  • สิ่งอำนวยความสะดวก
    3.81
  • การบริการลูกค้า
    4.30
  • อาหาร
    4.39
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.10
  • ความพึงพอใจ
    4.04
  • 4.60
    神戸大好き人間

    It was great.

    I’ve stayed here several times. The service and the large public bath were great. However, this time the Room didn’t have a towel rack, so I hung my towels in the bathroom, but they still weren’t dry by the next morning, which was a bit inconvenient when washing up. I managed by using the bath towel, though. In any case, I’d like to stay here again when I come to Kobe.

  • 5.00
    GT510

    That was very helpful.

    I stayed here for a live show at GLION Arena. I checked in in a hurry and headed straight to the venue, so I accidentally left something behind in the Facility. When I called to explain the situation, the staff kindly searched for it and kept it safe for me. After the show, when I wasn’t sure where to eat, they also provided Shuttle Service to the dining area, which was a huge help since I had injured my foot. Later, I was able to relax in the Onsen and recover from my fatigue. Next time, I’d love to stay again and take my time sightseeing.

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  • 5.00
    lanaandstella

    Three of us stayed h...

    Three of us stayed here as friends. We made a Reservation for the executive floor, so all three of us had spacious beds and a large Room. There were many perks, and we were able to fully enjoy our time. The large public bath also helped us relax both physically and mentally. Breakfast offered a wide variety of options, and it wasn’t crowded, so we could enjoy it at a leisurely pace. When we visit Kobe again, we would definitely like to stay here again.

  • 5.00
    司会者ともこ

    Bar Sakabe was fantastic.

    We used the all-you-can-drink Plan at Karaoke Bar Sakabe. The master changes daily, but they were very friendly and easy to talk to, and we had a great time. We would definitely like to visit again.

  • 4.00
    ケンタロー2015

    Overall, I was satisfied.

    Stayed on the Executive Floor. I can’t speak for the other floors, but as it was the Executive Floor, the Room was spacious and clean, with well-stocked amenities. The large public bath, hot stone sauna, and breakfast were all excellent, and overall I was satisfied. As for the lounge, since it is exclusive to Executive Floor guests, it wasn’t crowded and I could relax, so overall it felt like a good experience. However, there weren’t that many options for drinks, sweets/snacks, or light meals, so if you set your expectations too high you might be a bit disappointed. A few things I noticed: 1) Cleaning Right after check-in I went to the smoking area and found the ashtray already full. There may not be many users, but it would be better if this were taken care of by 3:00 pm. 2) Milk vending machine on the 3rd floor Everything was sold out. It may not have been restocked during the holiday period, but it took away one of my post-bath treats. 3) Guests in the large public bath When I went around 5:00 pm there were several people with tattoos. The Hotel states that tattooed guests are asked to refrain from using it, so I’m not sure what to say—but it didn’t feel very pleasant. 4) Voices in the hallway and door opening/closing sounds You can hear them quite clearly from inside the Room. It didn’t bother me much personally, but sensitive sleepers might find it annoying.

  • 4.80
    あるべろべっろ

    Relaxed and rejuvenated in the wonderful hot springs.

    You can enjoy a relaxing soak in the bath until late at night, which helped me unwind and feel refreshed! However, I think it would be great to have trash bins near the sinks with hairdryers. Without them, there was quite a bit of hair on the floor, which was a little disappointing.

  • 3.17
    ほうざん

    I was surprised.

    The service and breakfast were good, but there was a guest with tattoos using the public bath and sharing the sauna. I wondered if this is acceptable at the Hotel. What is your policy on this? I have not seen this in other hotels.

  • 5.00
    三児のヒロイン

    Nagomu Hotel

    I stay here several times a year! The atmosphere, the hotel's scent, happy hour, manga selection, the staff's courteous service, and even the thoughtful gesture of wiping car windows in the morning to enjoy Kobe's beautiful scenery make me very happy. The location is excellent, and I definitely plan to stay again. Both breakfast and dinner buffets are well-prepared. Thank you as always!

  • 3.40
    サルチンパン

    The Room and bathroo...

    The Room and bathroom were a bit old, but there was no issue. In the morning, the bathroom's washing area and changing room were slightly messy. All the staff members were very pleasant and excellent.

  • 3.40
    クリマン

    Onsen is amazing.

    The building has withstood the Great Hanshin-Awaji Earthquake, but it has significantly aged over time.

  • 4.33
    鴨冠者

    I had a comfortable stay with friendly smiles and attentive service.

    A warm "Welcome" with a smile greeted us, and the staff's greetings throughout the stay were pleasant. The bath seemed to be cleaned more thoroughly compared to my previous stay. However, it was disappointing that when I placed a black fabric bag on the room floor, the part touching the floor turned completely white.

  • 2.40
    いだいせいこ

    Parking

    We confirmed in advance that parking would be available and were told, "There is plenty, so no problem." However, on the day of arrival, all spaces were full. We were given a map to find alternative parking but spent an hour searching at night due to unfamiliarity with the area. It would have been helpful to receive a notification if full occupancy was anticipated earlier in the day.

  • 1.83
    セピア神戸

    Parking

    The parking lot was full, and the affiliated parking lots were also full. The front desk staff responded that nothing could be done. I couldn't enjoy the stone sauna I was looking forward to. The Room was covered in children's fingerprints. I understand it’s busy with inbound tourists and the Obon holiday, but booking a good Room had no meaning. It was a disappointing Hotel experience.

  • 5.00
    たけや

    Good Accommodation

    The view was great, the bath was excellent, and the Room was spacious enough.

  • 5.00
    りさぷ

    It was excellent.

    Located about a 5-minute walk from the subway Kaigan Line station. Check-in was smooth. From the sea-facing room, we enjoyed watching fireworks that evening through the window. The large public bath was comfortable to use, and the welcome drink was excellent. The breakfast buffet in the morning was delicious, and I ended up eating too much. Great value for money!

  • 1.50
    sabanokeserasera

    I was very surprised...

    I was very surprised. While I could overlook the mattress being placed directly on the floor, there were numerous hairs on the sheets, and around the mattress, there was an abundance of hair, trash, and dust. It was dirt that could have been cleaned with a single vacuuming session, but due to how filthy it was, I chose not to stay and left the Hotel. The level of uncleanliness is truly remarkable.

  • 4.00
    papaGO

    Overall Satisfying Hotel

    The hotel had a great location and delicious meals, making for an overall satisfying stay. The restaurant operated on a timed and rotation system, so it wasn’t too crowded, allowing for a relaxed dining experience. The bathing area featured multiple types of Onsen and a sauna, which were excellent. However, it was disappointing that there was no drinking water available in the bathing area or changing room to rehydrate after sweating in the sauna.

  • 5.00
    Miniilove

    I stayed here again ...

    I stayed here again because I had a great experience last year. As a fan of baths, I love that there is both a large public bath and a stone sauna. The bar exclusive to accommodation guests has a nice atmosphere and is reasonably priced, which made me come back. I would love to stay here again when I visit Kobe.

  • 4.60
    むくぷく

    Onsen

    We stayed for one night with my elderly mother. We chose this Hotel because it has a large public bath. My mother was delighted with the Onsen. The late check-out allowed us to relax and take our time.

  • 4.00
    39Y&M119

    The large public bath is...

    The Room was more spacious than expected, and the air purifier worked well. The cleanliness of the Room was decent. The drink service on the third floor was also great. Playing Jenga is highly recommended! The public bath had good showers, and there were plenty of shampoo and conditioner options. My hair and skin felt smooth afterward. There were two types of bathtubs in the bath, but unfortunately, there was no view. The front desk staff were efficient and professional. I would use this place again if I have another opportunity!

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  • 5.00
    いがぐりちゃんの母

    The in-room wear and towels are odor-free.

    Have you ever stayed at a hotel where the in-room wear smelled unpleasant? At this Hotel, there was no bad smell, and even the towels were fresh. Despite it being Golden Week, I was able to stay affordably, stretch out comfortably in the bath, and enjoy a pleasant time on the futon. I stayed in a Japanese-style room, and the third floor had both a bathhouse and a manga corner, which was incredibly convenient. It was truly wonderful!

  • 3.40
    翔平3

    Uncomfortable foreign language conversations late at night.

    Loud conversations in an Asian language suddenly started around 1 a.m. and were very disturbing. During my Multiple Night Stay, I heard it on both nights. The sound was so clear that if I understood the language, I could have made out what was being said. It didn’t seem to come from the neighboring Room but rather through some kind of tunnel or passageway. I believe it’s important to investigate the cause of this issue. It was truly unsettling.

  • 4.17
    プクマル

    The staff provided e...

    The staff provided excellent service, and we enjoyed the beautiful view while having the welcome drink. The meals were very delicious; however, it was a bit disappointing that the all-you-can-drink alcohol option required participation from everyone, as not everyone drinks. We were pleasantly surprised and grateful to find our car windows cleaned upon departure. Thank you very much!

  • 4.83
    小豚さん

    Exceptional Hospitality

    We stayed as a family of four and had a wonderful experience. The amenities were well-equipped, including items for children, which was very helpful. All the staff were kind and treated our children warmly, making us feel very comfortable. The buffet offered a wide variety of delicious dishes, and the service was prompt! We would love to stay here again!

  • 4.00
    Miyako city

    Satisfaction beyond the price

    It was indeed an old Hotel, but the satisfaction was beyond the price. I will definitely use it again, so please keep up the good work.

  • 1.67
    ねこねこねこねこここここここ

    Unfortunately,

    The reviews were good, so I decided to stay at this hotel, but as a result, I will never stay again. Meals At the front desk, I was told there were two seatings starting at 19:10, but when I went to the restaurant, they said it was 19:30, causing a crowd of people who were told 19:10. Even though it was a timed system, the plates were empty. There was no sushi, and the steak took a long time to cook, resulting in long lines. Most disappointingly, I was looking forward to the crab, but it had no flavor at all. It was the first time I had such tasteless crab. Bath The free stone sauna was nice, but there were no mattresses. Used paper cups and other items were left everywhere, with no sign of cleaning being done. Overall, I wonder why the reviews are so good. It's quite expensive, yet... I will never stay again.

  • 1.60
    パンケーキ太郎

    It has been renovated and looks beautiful, but...

    I stayed in a renovated room. The cost performance and customer service were good, and having a lounge was a nice touch. However, when I tried to pour juice from the drink server in the lounge, an unidentified black object came out, so I decided not to use it. In the room, I personally felt there was a shortage of water and towels, and the strong smell from the sewage made it difficult to sleep well. The public bath gave an impression of not being thoroughly cleaned. Additionally, during my stay, there were many group guests, and it seemed they couldn't manage them efficiently as I ended up waiting for about an hour in the lobby. I think this is a good hotel overall and hope for improvements moving forward.

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