รีวิวและความประทับใจจากผู้เข้าพักที่ APA Hotel & Resort <Tokyo Bay Makuhari>

(จังหวัดชิบะ/เดินจากสถานีไคฮินมาคุฮาริ (สาย JR เคโย) 7 นาที) [ทั้งหมด 2007 ห้อง]
คะแนนรวม
4.11
(256)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.05
  • สิ่งอำนวยความสะดวก
    4.08
  • การบริการลูกค้า
    4.21
  • อาหาร
    4.13
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.13
  • ความพึงพอใจ
    4.04
  • 4.50
    ママリン46

    The check-in hours had been significantly shortened.

    I’ve stayed here several times during the peak of the summer holidays, and each time I was tired of the long check-in lines. This time, the check-in start time had been moved earlier, and it felt like the waiting time was significantly shorter. That alone was a huge help since I was already exhausted. Given the location and overlapping events, I really appreciate being able to check in smoothly even with so many guests. I understand there are a lot of guests, but could something be done about the breakfast buffet? Even after going to the venue, trays—along with glasses, spoons, etc.—and even food refills couldn’t keep up. The staff were running around nonstop, so I can imagine how hard they were working, but it seems like there simply isn’t enough manpower. I honestly felt sorry for staff members who were being individually confronted by guests with complaints. On top of that, from 8:30 a.m. it became “Reservation priority,” a rule we weren’t told about at check-in, leaving many people waiting. And although breakfast is supposed to be served until 10:00 a.m., starting cleanup around 9:30 a.m. doesn’t seem right. I hope you will reconsider the balance between the number of guests and the capacity of the venue.

  • 3.50
    いくときはいく

    At check-in, I was a...

    At check-in, I was asked about my Room for a Multiple Night Stay, but there was no explanation as to whether the procedure had been completed, and the staff member walked away. Also, even if you make a Reservation through IKYU, you can link it to the APA app and avoid waiting more than 20 minutes, but there was no such guidance, which felt unhelpful. The dinner buffet at Sky Cruise Makuhari had a limited selection, and if you don’t drink alcohol it feels like poor value. The bath water was too hot in every tub to use.

  • 4.50
    @みんな一緒

    Digitization

    I scanned the QR code at check-in and managed to register as an APA member. Thanks to that, checkout was extended by one hour to 11:00, which was very helpful since we were traveling with a baby.

  • 1.83
    Tfam

    Hmm...

    We stayed as a family and booked five twin Rooms. When making the Reservation, we wrote in the request section more than a month in advance that we would like to be on the same floor if possible. However, check-in took a long time on the day. We were told, “Our staff are currently adjusting your Rooms, so please wait.” Adjusting Rooms at that point? I understood it might be difficult with five Rooms, but I felt uneasy that it was being handled on the day. There were also many things we weren’t sure about, so we asked several staff members, but their answers differed from person to person. They also looked stiff and unfriendly. This was the first Hotel I’ve stayed at where so many staff members rarely smiled. I understand they were busy, but I would have appreciated more courteous service. The Onsen also had a lot of debris floating in the bath water, which was unpleasant. Now that our trip is over and I’ve calmed down, I’m not particularly angry—but I won’t stay here again.

  • 4.00
    wanwan1

    We believe the Facility amenities are sufficient and meet your needs.

    I often stay at APA Business Hotels because they have a large public bath and the Facilities are more than sufficient. [What I liked] (1) Great location right in front of Makuhari Messe. (2) If you register on the app, you can check in easily with a QR code, which is very convenient. (3) There are many restaurants, and the breakfast selection is excellent. (4) The large public bath was great, and the open-air bath was spacious. (5) The Room air conditioning was easy to adjust and worked quickly—perfect for someone like me who gets hot easily. (6) Having a Lawson convenience store inside the Hotel was very helpful. [What could be improved] (1) I’d like to see a wider selection of more mainstream VOD titles. (2) It was disappointing to see an insect crawling in the changing area of the large public bath (first thing in the morning). (3) Numbering the tables at breakfast might make it easier to understand. Overall, I had a comfortable stay and would like to use it again.

  • 4.00
    おせっかいおばさん

    It’s close to Messe.

    I made a Reservation and stayed here to attend an event at Makuhari Messe. The parking fee had increased since I booked, so I was surprised at checkout. There was a baseball game scheduled and I wanted to see the fireworks, so I chose a high-floor Plan. The Room is small, but I managed because my suitcase fit under the bed. I tried three different baths. Since there is a women-only bath, it wasn’t overly crowded even at night and was comfortable. It was also nice that you can use one of the baths during the day depending on the time. As it was a two-night stay, visiting the baths during the daytime was quiet and relaxing. My husband (who used the men’s bath) said the crowd-level display in the Room isn’t reliable. At night, the central bath was crowded with no available washing stations, even though it showed as not busy. It felt like it would be hot, but we ended up with light rain—still, there are covered walkways from Makuhari Messe, the station, and the outlet mall, so you can walk without an umbrella.

  • 3.83
    ｔ。かつ１２３１２３

    It was better than I expected.

    Convenient for staying for Makuhari Messe, with the option to get there with almost no exposure to rain. One downside is that it’s hard to find where the hair dryer is in the Room. The bathtub is large and comfortable. Bedding is not changed unless you are on a Multiple Night Stay of three nights. For breakfast, on the first day I didn’t know how things worked and felt it was expensive for the number of items, but on the second day I found additional side dishes and desserts elsewhere and was reasonably satisfied. The flow around the omelet station is poor, so even guests who don’t want an omelet end up getting held up—another drawback. It would be easier if Japanese and Western items were separated; I’d like to see some improvement in layout (for example, hijiki salad, kinpira burdock, simmered sardines, etc. placed next to the bread). There’s also a Lawson convenience store in the building, which is handy for those who don’t eat breakfast at the restaurant. I appreciated having a large public bath as well—the jet bath helped relieve lower-back fatigue.

  • 4.67
    ちとせんせい

    Parking fees are 1.5 times higher!

    I’m shocked that the parking fee is now JPY 1,500 per night. JPY 3,000 for two nights is pretty tough.

  • 4.00
    よっしーあいらんど！

    Very satisfied!!

    I stayed for 2 nights and 3 days on a business trip, and both the facilities and the Room were comfortable. The bath also had a sauna and a cold plunge pool, which helped me recover from work fatigue. I was very satisfied. I will stay here again when I visit Kaihin-Makuhari.

  • 3.50
    ちとせんせい

    Please inform us at check-in about the large public bath maintenance.

    When I went to the usual place at night, I couldn’t get in. When I went again in the morning, I still couldn’t get in. Even though check-in was done face-to-face, there was not a single word of explanation that it was closed for maintenance. As a regular guest, I follow my usual routine, so this was very unpleasant. Also, under the bed in the Room, there was a surprising amount of trash and paper scraps. It was obvious that the carpet had not been cleaned.

  • 4.50
    うお太郎

    Everything was great except for the elevator.

    We stayed for 2 nights and 3 days to attend JAPAN JAM. On the first day, we had the dinner buffet at the 1F restaurant, and it was very delicious. The Room amenities, Onsen, and staff service were all excellent. However, despite having nearly 50 floors, there were too few elevators, so getting around took a lot of time. That was the only disappointment. Even considering the inconvenience with the elevators, we were satisfied overall and would like to stay again.

  • 5.00
    ＠ティアモ

    We had a comfortable stay.

    I was traveling solo and had made a Reservation for a single Room, but it turned out to be a twin Room. There were baths in each building, so I went around to three different locations and really enjoyed it. Even on my own, I never got bored and had a comfortable stay. If I have the chance, I would like to stay here again.

  • 4.60
    //ALEV-1//

    I stayed here to att...

    I stayed here to attend an event at Makuhari Messe. While some parts of the Hotel’s Facility occasionally felt a bit dated, I don’t think there were any unpleasant issues or noticeable dirt. The large public bath also felt a little small considering the number of guest rooms, but the convenience more than made up for it: it’s available until 2:00 a.m., there are three large public baths including a women-only one, and one of them is available from 5:00 a.m. With a 24-hour convenience store, places ranging from light meals to a dinner buffet, multiple Japanese and Western dining options within the Facility, and even a drugstore, everything you need is on-site—so despite being a bit far from Kaihin-Makuhari Station, you don’t really need to go out. The check-in/check-out flow was also very fast. Overall, my stay inside the building was stress-free, and with excellent access to Makuhari Messe, it made for a great trip. APA Hotels’ dynamic pricing tends to fluctuate quite widely, so during peak periods it can feel expensive—which is understandable—but depending on timing, I think this is a Hotel that can deliver satisfaction well beyond the price. I would definitely like to stay here again when attending another event at Makuhari Messe.

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  • 4.60
    ちゅっちゅのすーさん

    Wonderful

    The Facility is excellent. The large public bath, especially, was great with a sauna. The Room was clean and not spacious, but more than sufficient for business use. This stay significantly changed my impression of APA Hotel, which I had viewed with some bias.

  • 4.00
    AiNaNa

    Thank you very much.

    All staff were polite and professional in both their language and service. For a Multiple Night Stay, we had a lot of luggage, so the Room felt small.

  • 4.00
    yamaboku

    Glad to hear that.

  • 4.80
    tomato@@@

    I have stayed here m...

    I have stayed here many times, and it’s my favorite Hotel, with three wonderful baths. This time, however, I had an issue and would like to share it with the Hotel. I brought food into the room and stored it in the in-room refrigerator, but when I tried to eat it in the morning, it was completely frozen and I couldn’t eat it. It froze even though I placed it on the lower shelf, not in the ice compartment. Because I had brought items that couldn’t be heated in a microwave, I checked out earlier than planned and ended up eating outside. I’m not sure if this was a malfunction, but the refrigerator seemed to be cooling far too much. The dial was set to the normal position. I would appreciate it if you could check and address this so other guests don’t experience the same problem.

  • 4.33
    ちとせんせい

    The water in the West large public bath is lukewarm.

    The morning bath at West is always lukewarm. It doesn't warm the body, making it too cold to go to the open-air bath. In the morning, I would prefer a slightly hotter and more invigorating bath.

  • 4.60
    ハルのすけ

    Overall,

    Overall, it was good, but the unit bath had some dirt and water stains, which was disappointing. Personally, I prefer firmer beds, so the softness made it difficult for me to sleep soundly.

  • 4.33
    ちとせんせい

    The East and West large public baths are lukewarm.

    The temperature of the Onsen in both the East and West large baths was low, and the bath area was cold. It was hard to warm up, so naturally, I couldn't go to the outdoor bath as it was too cold. During this season, I would prefer slightly hotter Onsen water. While I was very satisfied with the showers and amenities, I was disappointed with the temperature of the Onsen.

  • 5.00
    ホテル滞在

    The public bath is excellent.

    It was very affordable, so I was a bit worried, but I had a great time. I stayed for the large public bath and the view, and I would love to stay again. It also seems perfect for a girls' gathering while enjoying the scenery!

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  • 5.00
    ゲスト

    Satisfied

    Stayed at the accommodation for two nights. Very satisfied with both the onsen and the room. The cleaning staff greeted us with a smile, which was great.

  • 1.40
    MIKOMIKOさん

    The bathwater temperature is lukewarm.

    There is no humidifier, so it is recommended to bring one. The bathwater temperature was lukewarm, so it didn’t feel satisfying. We visited as a pair, but there was only one chair, leaving no place to sit except the bed, which caused back discomfort.

  • 4.17
    Yamamoto Paul

    Nice hotel!

    Zozo Marine Stadium is just around the corner. I would definitely use APA again!

  • 4.20
    ユキワカ

    Depending on how you use it, this Hotel can be very satisfying. The shared large bath is especially comfortable for relaxation.

  • 3.40
    レンシマエ

    Stayed with the "Lea...

    Stayed with the "Leave it to Us" Plan, and the room was spacious and comfortable. However, there were some disappointing aspects regarding check-in. I had informed in advance by phone that I would not make it in time for the check-in time, but it seemed this information was not shared as I received a confirmation call during an event. Unable to return the call immediately, I felt uneasy about what might have happened. Additionally, at the front desk, I was told to "call if you can't make it on time," while the luggage storage staff mentioned that "both the front desk and phone can handle time changes," which caused confusion due to inconsistent guidance. The facility itself is a good hotel, so improving information sharing among staff and ensuring consistent guidance would make for a more reassuring experience.

  • 4.50
    花ざくら

    It exceeded our expectations!

    The bath exceeded my expectations! It was spacious, included an open-air bath, and the alternating men’s and women’s baths each day was a nice touch. The breakfast offered a wide variety of dishes and tasted great. I especially enjoyed the vegetable sushi in the morning and the Iwaizumi yogurt—it made me so happy. There were also three types of sauce for the omelets; I tried the corn sauce, which was absolutely delicious. Thank you very much!

  • 4.00
    Hr3。

    Breakfast

    We use this place annually. This time, we tried the breakfast for the first time and thought it would be decent, but it was below expectations... However, we are satisfied with the other prices and facilities!

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  • 5.00
    りこりんちゃん

    Good.

    I would like to use it again.

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  • 3.60
    ぶぶぶーぶ

    This is absolutely unacceptable...

    I stayed at the accommodation for the first time in four years. I used to think it was a clean accommodation, but as mentioned in other reviews, it is dirty. Simply put, it seems like no cleaning has been done. Since I stayed for 24 hours this time, I asked the cleaning staff for towels and spent about 30 minutes wiping down the walls, curtains, refrigerator, TV, etc., as I couldn't stay in such dirtiness. Even if it's just once every six months, wiping down walls and curtains would change the impression significantly—please consider having your staff clean! Also, when checking in, I saw that an upgrade was possible and asked a staff member about it. However, they were unaware of this option & another staff member took a long time to confirm... What was the point of that information? But then again—if I'd waited through that confirmation process and stayed in a suite room instead—would I have avoided having to clean myself? Or perhaps...?

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