รีวิวและความประทับใจจากผู้เข้าพักที่ Ginza Grand Hotel

(โตเกียว/เดินเพียง 3 นาทีจากทางออกกินซ่าของสถานี JR ชินบาชิ) [ทั้งหมด 257 ห้อง]
คะแนนรวม
3.03
(22)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.32
  • สิ่งอำนวยความสะดวก
    2.73
  • การบริการลูกค้า
    3.32
  • อาหาร
    3.67
  • น้ำพุร้อน・อ่างอาบน้ำ
    2.68
  • ความพึงพอใจ
    2.86
  • 2.40
    流架

    I stayed here as acc...

    I stayed here as accommodation for an event. Overall, I am unsure if I would use it again. The location is convenient, within a 10-minute walk to Shimbashi Station (depending on traffic lights). However, it is a bit far and somewhat confusing to reach from the Yurikamome Line. There are many restaurants and convenience stores nearby, so even if you forget something, you'll manage. However, the bathroom and other water facilities are quite old. The design and colors feel dated. Amenities are available near the front desk in a self-service style, but there are very few amenities provided in the room itself. For women, it might be safer to bring disposable items from a drugstore or convenience store. The room had an electric kettle along with cups for coffee or tea; however, no water was provided. Although there was a note stating "drinking water" in the unit bath area, the faucet was too low to fill anything easily. Bringing bottled water would be more practical. As for electrical outlets, there were none near the bed—only at the back of the desk area. A 3-meter extension cord might come in handy here. The lighting in the room was minimal overall; it felt dim but could also be described as cozy due to its subdued brightness. I stayed in a single room where everything felt within easy reach—a convenient aspect of its compact size!

  • 4.00
    92爺ちゃん

    Close proximity to Shimbashi Station.

    Close to Shimbashi and Ginza, smoking allowed, and reasonably priced.

  • 2.33
    チョビオ

    Due to the late rese...

    Due to the late reservation, there was only one usable outlet in the room, and I noticed some dirt on the walls. Although an air purifier was provided, it was placed too far from a reachable outlet, which was inconvenient.

  • 2.60
    のんぬぬ

    Good location, but the facility is outdated.

    The hot and cold water taps are separate, which feels outdated. Additionally, the water temperature and pressure are poor. However, the location is convenient, and the building has a nice atmosphere.

  • 2.80
    サチユウ

    Access is perfect.

    This was my second stay following last year. The access is excellent, making it very convenient for sightseeing. Overall, it's old, but it doesn't bother me much. The most disappointing aspect is the lack of friendliness from the front desk staff. Both male and female staff lack smiles and speak in a curt manner. There is no sense of hospitality towards guests at all. However, both last year and this year, the foreign male staff were very pleasant.

  • 4.17
    てしくん414

    Trash...

    When I checked in and looked under the desk in the Room, I found a piece of A4 paper and a bag that had contained cotton swabs. It wasn't such a small piece of trash that it could be overlooked, so I thought the cleaning must have been done in a hurry. I was concerned about the peeling of the wallpaper under the bed's headboard, and the lighting at the head of the bed was too bright because the dimming function didn't work well after being changed to LED lamps. The proximity to the station and convenience store, as well as the free drink lounge, were very helpful.

  • 1.40
    温泉らぶ人

    An act unbecoming of a Hotel staff

    This time, it was a Multiple Night Stay for three nights. On the morning of the second day of my stay, I had placed a "No Cleaning Today" sign on the door and was sleeping in late. I heard a knocking sound on the door a few times, but since I was still in bed, I didn't get up. Suddenly, I heard the door open, and a female staff member partially entered the room, saying that the checkout time had passed. I was half-awake and felt scared and extremely surprised. I informed her that I was staying for multiple nights until the day after tomorrow and had already paid for the room. The female staff member just said she would check and left without any apology, which is unacceptable. I immediately called the front desk to ask what was going on, and they said it was a mistake with the room. The staff on the phone apologized, but is an apology enough? Instead of suddenly coming to the room, shouldn't they first call the room to confirm the checkout? The phone never rang once. It was fortunate that I was in the room, but what if I had been out? What were they planning to do by entering the room without permission? What if something went missing? I felt a strong sense of distrust from a security perspective. This is unacceptable behavior for a hotel staff member. Additionally, on a separate note, the dust in the bathroom fan was still terrible. I called on the first day to have it cleaned, but the next day while showering, I felt something drop and hit my back. I looked down and saw something like a small black stone. It was extremely unpleasant. This time, not only was the behavior of the hotel staff the worst, but the bathroom was also unsanitary, making it a double disappointment during my stay.

    • Review Image
  • 2.20
    温泉らぶ人

    The location is excellent.

    I have stayed here many times. I really like the location, as it is close to Shimbashi Station and within walking distance to Ginza. However, I am disappointed every time, and my only complaint is that the bathroom drain clogs easily. It starts clogging soon after I begin using the shower, and foam that doesn't drain accumulates at my feet. It's dirty. The ceiling vent is covered with dust that hasn't been cleaned for quite some time. Some rooms even have dust hanging down. I have used this place nearly 20 times and stayed in various types of rooms, but all the rooms are in the same condition. It makes me uncomfortable every time I see it. I would like the drains to be cleaned and the dust in the vents to be thoroughly removed. It's too unhygienic. I use this place only because the location is convenient for me. I sincerely hope for improvements in the future.

  • 2.67
    としみお

    It's an old facility, so it can't be helped, but the view from the window was entirely of seismic reinforcement steel frames and arms.

  • 1.80
    ヒコポン

    There is no problem if you are just staying overnight.

  • 1.60
    べるぶる

    Old and disappointing.

    This was my first stay, and from the moment I checked in and got on the elevator, I felt uneasy about how old everything seemed. My concerns were confirmed when I entered the room. The unit bath was too old, and the most shocking part was that the bidet was broken and completely unusable. I considered asking for a room change, but I was too tired and lacked the energy, so I stayed as it was. I've stayed at dozens of hotels in Tokyo, but this was the first time I've experienced something like this. The room rate was cheap for the size of the room, which is why I stayed this time, but I won't be staying again. By the way, I had booked with breakfast included, but I lost the appetite to eat and didn't have it.

  • 2.80
    violet38

    The location is good. It's close to Shimbashi Station and convenient.

    I have stayed here many times, but I feel like the prices have been going up recently. There are also many foreign tourists. I use it because I'm familiar with the place.

ดูรีวิวของผู้ใช้
Yahoo!トラベル ร่วมกัน

จำนวนรีวิวและคะแนนเป็นค่ารวมจากรีวิวที่โพสต์บน IKYU.com และ Yahoo!トラベル
หน้านี้แสดงเฉพาะรีวิวที่โพสต์บน IKYU.com เท่านั้น