รีวิวและความประทับใจจากผู้เข้าพักที่ Hiyori Hotel Osaka Suminoekoen Station

(โอซาก้า/เดิน 1 นาทีจากสถานีซูมิโนเอะโคเอ็น (สายรถไฟใต้ดินโยสึบาชิ)) [ทั้งหมด 229 ห้อง]
คะแนนรวม
4.47
ดี (112)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.57
  • สิ่งอำนวยความสะดวก
    4.55
  • การบริการลูกค้า
    4.57
  • อาหาร
    4.58
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.02
  • ความพึงพอใจ
    4.58
  • 5.00
    瓢箪ケーキ

    This is my second time.

    The Room was clean and very comfortable to stay in. I’d like to stay again.

  • 5.00
    ヤマシタ15258

    Breakfast is delicious.

    Breakfast offers a wide variety of delicious options.

  • 5.00
    ヤマシタ15258

    The Room is spacious and comfortable. The welcome drink is also appreciated.

  • 5.00
    anemone0907

    It was comfortable.

    This was my first stay, and the Room was clean, functional, and very comfortable. There is a bus terminal beneath the Hotel, which made it very convenient for getting around. I would like to stay here again when I have business nearby.

  • 5.00
    Cloverund

    A Great Choice in Osaka

    The hotel offers excellent amenities and thoughtful services, including a welcome kit for children, happy-hour drinks, and chazuke for a light supper. The staff are helpful and polite. The location is better than expected: there is a bus terminal on the first floor, and the subway station is just a few minutes away.

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  • 4.00
    郁旅

    A compact, well-organized Room

    My family home was under renovation, so I looked for a nearby Hotel and stayed in a double room for three nights. It felt a bit small for two people, but it was compact and had everything we needed, including a microwave and refrigerator, which was very convenient. Being able to ship our luggage from the front desk was also very helpful.

  • 2.00
    mini_serori

    The “service” was service in name only.

    To be honest: I stayed for 3 nights, and there was no in-Room cleaning at all during my stay. At check-in, I was told that they would not clean the Room and would only replace towels. The system was to put used towels in a basket in the Room and place it out in the hallway. The replacement towels were returned in the same basket. If this were a Multiple Night Stay discount or an eco Plan, I could understand. However, this time I paid the rate per night, had no option to choose whether cleaning would be provided, and this operation was the standard policy. There was no bed making, no trash collection, and the sink/toilet were left as-is for three days. It felt unhygienic. If they call this “service,” that is a very unusual definition. In addition, the evening ochazuke service I was looking forward to had already ended early. The reason given was “we ran out of rice.” They did not cook more; it seems their policy is “once it’s gone, it’s over.” Please state that clearly. Only the serving hours are written. It’s service in name only—if you expect it, you’ll be disappointed. Overall, there were many moments that suggested understaffing or cost-cutting, and I honestly don’t understand why this property has so many high ratings. At minimum, they should communicate much more clearly in advance that no cleaning is provided by default and that services are limited-quantity.

  • 4.00
    ゲスト

    Completely satisfied...

    Completely satisfied, making me want a Multiple Night Stay. I couldn't take advantage of various services this time, so next time I would like to try including the Onsen.

  • 4.80
    yayoi0302

    Very comfortable

    I could only stay for one night, but the Facility had even more thoughtful amenities for those on a Multiple Night Stay. Microwave, refrigerator, foot massage machine, air purifier—everything you might need was provided. The desk and chair were sturdy and comfortable, allowing me to relax even outside the bed. Of course, the cleaning was impeccable, ensuring a pleasant and restful experience. Discounted tickets to a nearby Onsen were also available for purchase, which was a nice touch. It felt like they truly cared about their guests' comfort. The reception staff were all cheerful and courteous, making me want to visit this Hotel again in the future. Thank you for your hospitality!

  • 5.00
    みさもものママ

    I stayed here to vis...

    I stayed here to visit the Expo. I really appreciated that ochazuke was prepared for me when I returned. The foot massager and hair iron were also very helpful. I would like to stay here again when I have the chance to visit Osaka.

  • 5.00
    ぱぴこ08

    Expo

    I stayed here to visit the Expo. The Room was clean, and breakfast was great, with plenty of salad and fruit. Since I was planning to go to the Expo after check-out, the staff kindly offered to store my luggage. I declined because I thought it would be a hassle to come back to the Hotel and said I would use a station locker instead. However, there were no available lockers anywhere, so I ended up going all the way to the Expo baggage storage at JR Bentencho Station, which made me arrive late. I regret not leaving my luggage at the Hotel. If you’re going in the future, I recommend using their luggage storage service. It was a very kind Accommodation.

  • 4.67
    ブラッドムーン

    Although I live in O...

    Although I live in Osaka, I stayed for one night to enjoy a little getaway with friends after visiting the Expo. When I arrived at 2:30 and tried to leave my luggage, I was told I could check in as well, which was very helpful since we were heading to the Expo in the evening. From the selectable gift options, I chose a cooling towel, and it came in handy at the hot and humid Expo. After fully enjoying the Expo and returning to the Hotel exhausted, there was an ochazuke service, which was delicious and really revived me. Breakfast had a great variety, and we were able to eat at a relaxed pace—I’m glad we could spend such a fun time together. Thank you very much.

  • 4.60
    みどりきらきらうれしいきせつ

    Expo

    I made a Reservation because the rebranding reopening deal price was unbelievable. It was absolutely the right choice. After staying at the Expo until the end, I was exhausted and unsteady on my feet, but since the Hotel is directly connected to Suminoe Park Station, I could get there without walking outside. I also enjoyed complimentary ochazuke and coffee, which helped me relax. The Room was clean and a comfortable size. Cleansing oil, toner, and emulsion were all provided, so I didn’t need to bring anything. Checkout is at 11:00 a.m., so the next day I took my time, bought a few things at Rikuro Ojisan’s shop nearby, and headed home at an easy pace. I’ll definitely come again. Thank you very much.

  • 4.83
    ユリサコ

    Satisfied with the hospitality

    The female staff provided exceptional hospitality when I mentioned feeling unwell, and I am truly grateful! Additionally, the access to the Expo was convenient and very practical!

  • 5.00
    暁斗

    It was excellent.

    Thank you for taking care of us for four nights. You kindly explained the Room details, as well as the restaurant facilities and available hours. With Room cleaning provided once every three days, everything was kept consistently clean, and we were able to stay comfortably. The breakfast buffet offered a wide variety of dishes with a focus on vegetables and was very delicious—we even got to try Osaka’s famous takoyaki. In addition, there was an ochazuke service at night, and we enjoyed tasty ochazuke with flavorful dashi broth. Everything was excellent—the hospitality, Room cleaning, and meals. Thank you very much.

  • 4.00
    ta-mago

    It was convenient!

    There are plenty of shops nearby, and it was great that a shrine and park with cherry blossoms in full bloom were also close by. The Room had been renovated and was very clean, and the bed was comfortable—I slept soundly. Unfortunately, the unit bath was still quite small, and the toilet paper holder was awkward to use. There was a very kind gentleman at the front desk, and that alone put me in a good mood from the morning. We really appreciated the morning coffee and afternoon drink service, and my husband especially enjoyed the evening ochazuke service. Thank you very much for your hospitality.

  • 3.40
    123456789(0.

    I left my luggage be...

    I left my luggage before check-in, but there was not a single smile, and the Point Rate was not confirmed. Later, the male staff who assisted me provided very courteous service. I would like a trash can to be placed in the bathroom. The water pressure in the shower is too weak. There was no smoking area before, but now it has been properly set up, making it comfortable.

  • 2.80
    ななななななななは

    China

    The Chinese guests are noisy. They are making a racket in the hallway, shouting loudly as they move between rooms. The elevator is also full of Chinese guests. It used to be an ordinary business hotel until now.

  • 3.83
    みなもとのよりみちはげ

    The hallway is hot.

    There is no air conditioning in the hallway. It's hot. The amenities are only a toothbrush, razor, and body sponge. The refrigerator is next to the bed, and you can turn it off if it's noisy, but I'm worried about the contents.

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