รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Gracery Ginza

• 1.00

  不定期ホテルユーザー

  วันที่โพสต์: 29/8/2026

  The bathtub drainage was terrible.

  This was my first stay in over 10 years. I made a Reservation because of the excellent location right next to Ginza Six, but the bathroom drainage was extremely poor. After taking a shower and opening the curtain, the bathroom had filled with water up to around the toilet seat (Room 1211). The bath mat on the floor was soaked, so I had no choice but to dry myself inside the bathtub, then tiptoe out of the bathroom and wipe the soles of my feet. Perhaps due to backflow, there were unpleasant floating debris mixed into the water on the bathroom floor. By chance I had an urgent matter come up and checked out without staying overnight, so I’m glad I didn’t have to remain in such an uncomfortable Room. I was also very troubled that there was no toothbrush in the Room. At check-in I used a self check-in machine, and a male Hotel staff member assisted me, but there was no explanation about amenities. At checkout I informed the front desk staff about the drainage issue, but their response—“Oh, is that so… we’re sorry”—did not feel sincere or empathetic at all. It had been a long time since my last visit, and I left feeling very disappointed.

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก1
  • การบริการลูกค้า1
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ1
  • ความพึงพอใจ1

  • 27/8/2026～
  • 2 คน 1 ห้อง
  • [Non-Smoking] Executive Floor Double Room with Wood Flooring (21 m²)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel Gracery Ginza and for taking the time to share your feedback. Although it had been more than 10 years since your last visit, we sincerely apologize that your stay did not meet your expectations. As you pointed out, the poor drainage in the bathroom and the resulting hygiene condition are truly unacceptable by our Hotel service standards, and we deeply regret this. We also sincerely apologize for the discomfort caused by backflow after showering, with debris floating on the bath mat and floor. We also take seriously that there was no explanation regarding amenities at check-in, and that our front desk staff’s response at check-out was inadequate, leaving you with an unpleasant impression. Your comments clearly indicate shortcomings in our hospitality and guidance, and we will further strengthen staff training to ensure this does not happen again. Once again, please accept our sincere apologies for the inconvenience caused. We will thoroughly review our inspection procedures and reinforce preventive measures to avoid recurrence, while continuing to improve both our service and Facility. We would be grateful if you would consider staying with us again should you have another opportunity.

  ดูทั้งหมด
• 5.00

  メロン女子

  วันที่โพสต์: 23/8/2026

  Your go-to Accommodation for business trips to Tokyo

  This is my regular Accommodation when I’m on business in Tokyo. It’s centrally located in Ginza, with easy access to shopping and restaurants. I also appreciate that there are no unnecessary services. The cloakroom service is efficient and professional. There seem to be many international guests, and the overall atmosphere feels refined. I’d like to stay here again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 18/8/2026～
  • 1 คน 1 ห้อง
  • [Non-Smoking] Single Room (15 m² / Bed Width 120–140 cm)
  • รวมอาหารเช้า

  ดูทั้งหมด
• 3.60

  ザギンのシンさん

  วันที่โพสต์: 9/3/2026

  I slept well.

  When I entered, there seemed to be a lingering odor from the previous guest, so I used a deodorizing spray. For the price, the Room was simple and clean, and considering it’s in Ginza, it felt reasonable. It was comfortable, and the air conditioning and lighting suited me well, so I slept well. The staff service was polite and good.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ5

  • 7/3/2026～
  • 1 คน 1 ห้อง
  • [Non-Smoking] Double (15 m² / Bed width 140 cm)
  • ไม่มีอาหาร

  ดูทั้งหมด
• 5.00

  夜更かし大好き

  วันที่โพสต์: 16/2/2026

  Safe and secure for solo female travelers.

  I stay at Business Hotels in Tokyo a few times a year for family events, and this was my first time staying at this Hotel. The ReFa Room was great—the showerhead, hair dryer, and shampoo & conditioner were all ReFa, which made my stay very comfortable. I also appreciated the massage cushion that helped relieve my tired body. The Room was clean and I had a pleasant stay. In particular, at other Hotels I often notice dust on the bathroom exhaust fan while bathing, but this Hotel was spotless. However, there was no complimentary bottled water service here, so if you need water, I recommend buying it before checking in. I will use this Hotel again when I have business near Tokyo Station.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 14/2/2026～
  • 1 คน 1 ห้อง
  • [Non-Smoking] ReFa Single Room (15 m² / 120 cm bed width)
  • ไม่มีอาหาร

  ดูทั้งหมด
• 2.40

  ひめりんご2025

  วันที่โพสต์: 28/12/2025

  The room cleaning is poor.

  Stayed for a Multiple Night Stay. Despite not informing that bed-making was unnecessary, the used cups were left unwashed, and the bed was not made. Some towels from the previous day were also left behind, which was very disappointing.

  • ห้องพักและสิ่งอำนวยความสะดวก2
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า3
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ1

  • 24/12/2025～
  • 1 คน 1 ห้อง
  • Non-Smoking Single Room (15㎡ / Bed Width: 120–140cm)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Gracery Ginza. We sincerely apologize for the inconvenience caused by the insufficient cleaning of your room. At our accommodation, as part of our efforts to protect the environment, room cleaning during multiple night stays is limited to trash disposal and towel replacement. Bed-making and bathroom cleaning can be arranged upon request; however, we regret that this information was not adequately communicated, causing you inconvenience. We deeply apologize once again. We kindly ask for your understanding on this occasion and hope for your continued patronage in the future. Hotel Gracery Ginza - Accommodation Team

  ดูทั้งหมด
• 4.17

  メロン女子

  วันที่โพสต์: 25/8/2025

  Hotel with Excellent Location in Ginza

  This is my go-to accommodation when staying in Ginza. The service is consistently reliable no matter when I stay. The bed, which I am most particular about, is very comfortable and sufficient for business use. The breakfast is also delicious. I look forward to staying here again in the future.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 19/8/2025～
  • 1 คน 1 ห้อง
  • Non-Smoking Single Room (15㎡ / Bed Width: 120–140cm)
  • รวมอาหารเช้า

  ดูทั้งหมด
• 3.40

  ナミチセ

  วันที่โพสต์: 28/6/2025

  Single Use

  I stayed with a friend using the room for single use. The location is convenient if you plan to spend time around Ginza. This time, it was a double room for single use, and I found it spacious enough for one person. However, one disappointing aspect was that my friend's bathroom had a strong unpleasant odor, likely due to the shower curtain being perpetually damp, which was very uncomfortable. Other than that, the amenities were well-prepared, and there was no noticeable noise disturbance. Thank you for your hospitality.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4

  • 25/6/2025～
  • 2 คน 2 ห้อง
  • Non-Smoking Single Room (15㎡ / Bed Width: 120–140cm)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Gracery Ginza. We are delighted to hear that you were satisfied with the location, room size, and amenities. However, we sincerely apologize for the unpleasant odor in your friend's room bathroom. We deeply regret any discomfort this may have caused. We will promptly review our cleaning methods and inspection procedures to address this issue and make improvements. Our team remains committed to providing a comfortable stay for all our guests, and we look forward to welcoming you again in the future.

  ดูทั้งหมด
• 4.00

  おお:みか

  วันที่โพสต์: 11/5/2025

  This is my repeat stay.

  There are some changes, but the access is convenient, and I think it is a stable hotel. Since the accommodation fee has increased, could you consider providing hand towels?

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 8/5/2025～
  • 1 คน 1 ห้อง
  • 【Non-Smoking】ReFa Single Room (15㎡ / Bed Width 120cm)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at our hotel and for sharing your valuable feedback. We are delighted to hear your kind words about our accessibility and reliability. Regarding the hand towels, we provide both bath towels and hand towels in the rooms. If you were unable to locate them in your room or require additional ones, please feel free to contact the front desk at any time. We will continue striving to ensure a comfortable stay for all our guests, and we sincerely look forward to welcoming you again in the future. All of our staff eagerly await your next visit.

  ดูทั้งหมด
• 2.33

  Romerome

  วันที่โพสต์: 29/4/2025

  Insufficient cleaning

  The staff's service during check-in and other procedures was excellent. I stayed in the ReFa Room this time, and it was nice to be able to use ReFa products. However, I felt that the room cleaning was insufficient. There were a few strands of hair in the bathtub, bath towels were placed carelessly with edges folded and misaligned, water stains were visible on the faucet and mirror at the sink, and fingerprints or foundation marks were found on the foldable mirror inside a drawer. Cleaning in noticeable areas seemed incomplete. While I lightly cleaned some areas before use, I didn't feel comfortable using items like glasses in the room. It's unfortunate because the room facilities are otherwise great.

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า4
  • อาหาร3
  • น้ำพุร้อน・อ่างอาบน้ำ1
  • ความพึงพอใจ2

  • 25/4/2025～
  • 1 คน 1 ห้อง
  • 【Non-Smoking】ReFa Single (15㎡ / Bed width 120cm)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Gracery Ginza. We also sincerely appreciate you taking the time to leave a review. Regarding your recent stay, we deeply apologize for the inconvenience caused by insufficient cleaning. The issues you pointed out have been shared with our cleaning staff, and we will improve our cleaning procedures to prevent recurrence. Additionally, this has been communicated to our front desk team, and we will enhance room inspection processes as part of our collective effort to avoid similar issues in the future. Despite the inconvenience caused, we are truly grateful for your kind words regarding our facilities and service. We will continue striving to create a better hotel experience by taking into account valuable feedback from guests like yourself. We humbly ask that if you visit the Ginza area again, you give us another opportunity to serve you better. All of us at Hotel Gracery Ginza look forward to welcoming you back in the future!

  ดูทั้งหมด
• 3.60

  草薙 素子

  วันที่โพสต์: 25/4/2025

  The hallway and the Room have an unpleasant smell.

  I stayed on the 10th floor, but there was a sewage smell in the hallway as soon as I got off the elevator, and it filled the Room as well. I reported this to the front desk, but it was at a level that couldn't be resolved immediately. I don't think I will use this place again. It's unfortunate because everything else, including customer service, was good apart from the smell.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก1
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ2

  • 9/4/2025～
  • 1 คน 1 ห้อง
  • 【Non-Smoking】ReFa Single (15㎡ / Bed width 120cm)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Gracery Ginza. We also sincerely appreciate your cooperation in posting a review despite your busy schedule. We deeply apologize for the inconvenience caused during your stay regarding our facility. It is truly regrettable that an unpleasant odor from the sewage was present in the hallway and guest room, preventing us from providing a comfortable stay. Your valuable feedback has been reported to our cleaning and facility teams, and we will reinforce daily maintenance to prevent recurrence. Additionally, we have instructed our front desk staff to include this as a checkpoint during their patrols and promptly report any odor issues to the relevant department for immediate action. Despite the inconvenience caused by our facilities, we are humbled by your kind words about other aspects of your stay. Although it may be presumptuous of us, we would be grateful if you could give us another opportunity to serve you when visiting the Ginza area again in the future. All of our staff sincerely look forward to welcoming you back soon.

  ดูทั้งหมด
• 4.67

  ご老体

  วันที่โพสต์: 27/3/2025

  Located in the heart...

  Located in the heart of Ginza, right next to Ginza Six, offering an excellent location. The staff were very kind and helpful during both check-in and check-out. Although the breakfast variety felt slightly limited, the taste and restaurant atmosphere were impeccable. Despite all this, the price was reasonable, leaving me highly satisfied. I would love to make this my regular accommodation in the future.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 24/3/2025～
  • 1 คน 1 ห้อง
  • Non-Smoking Upper Floor Single Room (15㎡ / Bed Width 140cm)
  • รวมอาหารเช้า

  ดูทั้งหมด
• 4.00

  シニアぱぱ

  วันที่โพสต์: 9/3/2025

  This is the Hotel I use when visiting Tokyo.

  Located in the heart of Ginza with excellent access, it's wonderful to enjoy unlimited coffee from my favorite Café Paulista. However, one concern this time was the air purifier in the Room, which had no water in it. As I have a sensitive throat and pay attention to dryness in the Room, I filled it with water myself. Please ensure that the water level in the air purifier is checked during Room cleaning.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 7/3/2025～
  • 2 คน 1 ห้อง
  • 【Non-Smoking】Twin Room (23㎡ / Bed Width 110cm)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Gracery Ginza. We also sincerely appreciate your cooperation in providing a Review despite your busy schedule. We are delighted to hear that you were satisfied with the coffee service in our lounge. However, we apologize for any inconvenience caused regarding the water for the air purifier. For hygiene reasons, we do not refill water in humidifying air purifiers at our Hotel. We kindly ask for your understanding on this matter. Based on your valuable feedback, we will continue striving to ensure a comfortable stay for all our guests. We look forward to welcoming you again when you are in the area!

  ดูทั้งหมด
• 4.60

  beam

  วันที่โพสต์: 27/2/2025

  It was good.

  It is located right in front of Ginza Six, offering an excellent location. I used it for business purposes, and it's a convenient place to go anywhere with abundant amenities. It seems that a significant number of foreign guests use this facility, but the check-in and check-out machines are easy to understand, and there are staff nearby to assist smoothly.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 13/2/2025～
  • 1 คน 1 ห้อง
  • [Non-smoking] Single (15 sqm / Bed width 120-140 cm)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing our Hotel. We also sincerely appreciate your taking the time to post a Review. We are delighted to hear that you had a comfortable stay with us this time. Our Facility is located very close to numerous entertainment venues, including the Kabukiza Theatre, and has received high praise from many guests. We are also very pleased to receive compliments regarding our service using the automated check-in and check-out terminals. In the future, we will continue to strive for an even better Hotel by taking valuable feedback from our guests as encouragement. We look forward to welcoming you back again soon.

  ดูทั้งหมด
• 3.67

  おかよぼう

  วันที่โพสต์: 21/2/2025

  We were upgraded for...

  We were upgraded for free to a corner twin Room and had a comfortable stay. There was a minor issue with the furniture (drawer) in the Room, so I would like it to be addressed. It was in a very good location, allowing us to have an enjoyable stay.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า3
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4

  • 18/2/2025～
  • 1 คน 1 ห้อง
  • [Non-smoking] Single (15 sqm / Bed width 120-140 cm)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Gracery Ginza. We apologize for the inconvenience caused by the room change due to hotel circumstances. We have shared the information with our facility team regarding some malfunctions and will proceed with repairs promptly. Despite any inconvenience, we sincerely appreciate your warm feedback. We are delighted to hear that you had a fulfilling stay, and all of our staff are truly pleased. We will continue to take your valuable opinions into account in order to provide an even more comfortable stay. When you visit the Ginza area again, please consider staying at Hotel Gracery Ginza. All of our staff look forward to welcoming you back warmly.

  ดูทั้งหมด
• 3.40

  ぽんちくん

  วันที่โพสต์: 26/1/2025

  The location and the...

  The location and the staff's service were excellent, but there was trash, including tissue paper and product tags, left on the closet shelf. Finding used tissues left by others made me suspicious that other areas might not have been cleaned either, and I couldn't enjoy my stay. I would like to request better training for the cleaning staff.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า2
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ3

  • 25/1/2025～
  • 1 คน 1 ห้อง
  • [Non-smoking] ReFa Flooring Double (21 sqm)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Gracery Ginza from among the many hotels available. However, we sincerely apologize for any discomfort you experienced during your stay due to cleaning deficiencies. We will share the information of this incident with the cleaning staff, strengthen the education of the cleaning staff, and review the operations to improve quality, striving to ensure that our guests can stay with peace of mind and comfort. We sincerely apologize for any inconvenience caused this time. We deeply apologize.

  ดูทั้งหมด

  
  
• 4.40

  ポイポイ33

  วันที่โพสต์: 18/12/2024

  The best location

  The location is excellent, almost in the center of Ginza. It is convenient for dining and shopping, and close to Shimbashi Station. The Room is spacious and has a calm atmosphere. The bed was comfortable, and there is nothing to complain about. The breakfast price is a bit high, so I enjoyed a delicious meal at a nearby café. I would like to use it again. Thank you for your hospitality.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 15/12/2024～
  • 1 คน 1 ห้อง
  • [Non-smoking] Single (15 sqm / Bed width 120-140 cm)
  • ไม่มีอาหาร

  ดูทั้งหมด
• 4.50

  Dr.こにゃんこ

  วันที่โพสต์: 6/12/2024

  The convenience is g...

  The convenience is good, and I use it from time to time. This time, it was a very comfortable stay. The staff was excellent, even pointing out our mistakes. Also, the breakfast had a lot of variety and was delicious. I would definitely like to use it again next time.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 26/11/2024～
  • 1 คน 1 ห้อง
  • [Non-smoking] "CHIC" Single (15 sqm / Bed width 140cm)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Gracery Ginza. We also appreciate you taking the time to post a review. We are very pleased to hear that you were satisfied with your stay. Thank you for your kind words regarding our service and breakfast. We will continue to strive to be an even better hotel, so please consider Hotel Gracery Ginza when you visit Ginza. All of our staff look forward to welcoming you again.

  ดูทั้งหมด
• 3.50

  キリンに乗って走りたい

  วันที่โพสต์: 21/11/2024

  I thought it was a c...

  I thought it was a conveniently located Hotel. As it was my first time using it, I didn't know how to use the elevator. It would have been nice to have been given a brief explanation at check-in. I was concerned about the smell of the towels.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า3
  • อาหาร3
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 15/11/2024～
  • 1 คน 1 ห้อง
  • [Non-smoking] "CHIC" Flooring Single (15 square meters)
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Gracery Ginza. We also sincerely appreciate your cooperation in providing a Review despite your busy schedule. We are pleased to hear that you were satisfied with our location. However, we deeply apologize for any discomfort caused by our lack of explanation and the unpleasant odor of the linens. Regarding our service, we will ensure that our staff are thoroughly trained to accurately inform guests about the use of the Hotel during check-in. As for the linens, we will communicate your feedback to the cleaning and linen service providers and review the management processes. We will continue to strive as a team to provide our guests with a comfortable stay. We humbly ask for another opportunity to make amends should you visit the Ginza area again. All of our staff look forward to welcoming you back.

  ดูทั้งหมด
• 4.20

  たかたいママ

  วันที่โพสต์: 13/11/2024

  Outlet

  There was only one power outlet in the guest room, so it took a long time to charge. There was no mirror, so the hairdryer could only be used in the bathroom. If these areas are improved, I would rate it all 5.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 9/11/2024～
  • 1 คน 1 ห้อง
  • [Non-smoking] Single (15 square meters / Bed width 120-140cm)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel Gracery Ginza. We also appreciate you taking the time to post a Review. However, we apologize for not meeting your expectations during your recent stay. A mirror is available in the drawer of the guest room. We also offer a multi-outlet extension cable, but we apologize for the inconvenience caused by our lack of guidance. We will take your valuable feedback into consideration and strive to improve in the future. We hope you will choose to stay at Hotel Gracery Ginza when you are in the area.

  ดูทั้งหมด

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