รีวิวและความประทับใจจากผู้เข้าพักที่ Narita Gateway Hotel

(จังหวัดชิบะ/ประมาณ 10 นาทีโดยรถยนต์จากสนามบินนาริตะและสถานีนาริตะ) [ทั้งหมด 307 ห้อง]
คะแนนรวม
3.61
(79)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.57
  • สิ่งอำนวยความสะดวก
    3.38
  • การบริการลูกค้า
    3.94
  • อาหาร
    4.20
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.27
  • ความพึงพอใจ
    3.68
  • 3.60
    口コミ太郎2

    The property was clean and well maintained, but the facilities felt a bit dated.

  • 3.83
    FJ1200

    The Room is dark.

    I stayed the night before an early-morning flight departing Narita Airport after 9:00 a.m. The Hotel offers a free Shuttle Service to the airport, but an advance Reservation is required. There is also a free bus to Narita Station and AEON Mall (no Reservation required), which is convenient. There is a convenience store in the Hotel, but the selection is limited, so I used the 7-Eleven about a 7-minute walk away. The Room is extremely dark. You can borrow an extra lamp and an air purifier, so it’s worth requesting them. The Hotel gym equipment is quite old, and the treadmill was out of order and unusable. There are several microwaves available, which is handy for heating up meals bought at a convenience store or at AEON. This Hotel is less suited for long stays and more focused on overnight stays before or after airport flights.

  • 3.00
    smile_irs

    Ideal for an overnight stay before your trip

    Stayed the night before for easy access to an early-morning flight. The property is a bit dated, but the single room was spacious. Check-in and check-out were smooth, so there were no issues.

  • 1.60
    $aki

    Just one more step.

    I stayed with No Meals Included. The service provided by the Japanese female staff at the reception and the shop gave me a sense of "Japanese hospitality," which made me feel very comfortable and reassured. I hope that this kind of warm and polite Japanese service can be thoroughly taught to foreign staff from China or India. ① There were many small ants on the table in my Room, so I showed them to the reception staff after dealing with them myself. I requested thorough cleaning, disinfection, and pest control, but I am somewhat doubtful about how seriously the Hotel staff will take this matter or whether it will be reported to their superiors. ② At the supply area near the elevator, there was a sign saying "If you need a hairdryer or pillow, please come to the front desk," along with photos showing items different from those provided in Rooms. However, when I went down to request these items at reception, they handed me exactly what was already available in my Room. Since it was pointless to receive identical items, I declined on-site but received no explanation or apology from staff—this left me very disappointed. ③ Regarding amenities placed near reception: please reconsider if they truly meet guests' needs. Even budget Business Hotels nowadays make efforts in selecting amenities thoughtfully; having such poorly curated amenities piled up at an important gateway Accommodation feels negligent. Please consider providing lotion/cream products for skincare as well as shaving kits alongside tea/coffee options. ④ The basement restaurant has closed down while another one located right at entrance appears unmanned—with poorly written takeaway menu instructions displayed sloppily upfront! This situation is disappointing given expectations tied around choosing Gateway Hotels—it even felt embarrassing witnessing such lackluster arrangements undermining guest experience altogether! It conveys neglect towards customers without fostering any sense of welcome nor hospitality whatsoever! ⑤ Adding water dispensers alongside air purifiers would greatly enhance convenience during stays here! 以上

  • 4.40
    間も無クリスマス

    Courteous service

    When my credit card did not respond during payment and caused a delay, the front desk staff immediately assisted me. They also upgraded my Room for free. Additionally, there is a free shuttle bus running between Narita Airport and the Hotel, which was very convenient. Overall, I think it was an excellent Hotel. I will use it again.

  • 1.00
    コウジ1976

    That's unfortunate.

    I stayed at the accommodation the day before my trip. Although my stay was short due to a late arrival and early departure, I was hoping to rest comfortably. However, there were few amenities, no water provided in the room, and the reception service felt cold. Despite being a single-use stay, I was charged for two people, which was very disappointing.

  • 3.83
    ゲスト

    The breakfast is delicious.

    The breakfast buffet offered a wide variety of dishes, each of which was very delicious. Additionally, the room was spacious as it was upgraded for our first stay. However, the building felt slightly old, and the quality of towels and toothbrushes was poor. Also, I was surprised by the significant markup on prices at the hotel shop. Overall, considering its proximity to Narita and convenient location with free shuttle service to and from the airport, I found this hotel to offer excellent value for money.

  • 1.00
    Limelight

    For sleeping only

    The lobby was crowded mainly with Chinese guests upon arrival. For a stay of three people for one night, we were only given one room key, which felt inconvenient. While the hotel is generally old, cleanliness would have made it acceptable; however, the TV remote had hair stuck to it and was greasy. A used razor from a previous guest was left on the shelf above the bathtub (next to new towels). The drainage was terrible—within minutes, my feet were submerged in water like being in a pool. Additionally, dead winged ants floated back up, which was shocking. It was bad enough that I wanted to request a room change; however, since we arrived around 8 PM and I doubted the front desk staff would respond quickly or politely at that hour, I refrained from doing so. Hotels are supposed to maintain proper hygiene standards but this stay did not reflect that at all. I stayed here because it was cheap for an overnight stay but will choose another hotel next time even if it's slightly more expensive. This place might be suitable for those who prioritize low cost and just need somewhere to sleep.

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  • 4.17
    moooooooooo

    It was excellent.

    The Room was spacious, and while the overall design was a bit dated, it had a classic and charming atmosphere. Amenities were provided in a buffet-style format, with all the essentials available (not overly abundant). The staff's hospitality was excellent. Considering the price, having breakfast included seemed unbelievable, and the taste was delightful. There was also a local produce corner, which I believe would be especially appreciated by fans of Japanese cuisine. The Hotel's shop was small but well-stocked and convenient. Above all, the convenience of shuttle buses and access to the airport were impeccable. The quiet surroundings were also very pleasant.

  • 2.80
    シバハナ1008

    Stayed overnight for...

    Stayed overnight for an early morning flight. The front desk staff were kind and promptly arranged repairs for the bathroom drainage issue. The bed springs, which I was concerned about, were also fine.

  • 3.00
    gmelljo

    Convenient for staying overnight before a flight at Narita Airport.

    I have used several hotels in the area before, but this was my first time here. I was aware in advance that access from the train was inconvenient, so I used the shuttle bus. However, the bus I took, which also stops at multiple hotels and Aeon, was not a comfortable hotel-bound bus but rather a chaotic, overcrowded one with people from various countries. There seems to be a route bus as well, but the area around the hotel does not feel suitable for a woman to walk alone, so I think this bus is the only option. The room facilities are quite old, but if you don't expect too much, the room is spacious enough and suitable for a pre-stay. (No water provided) In the morning, I noticed several used cotton swabs around the bed, possibly left by previous guests. This is partly a matter of user etiquette, but I would have liked it to be checked during cleaning. The crucial morning bus to the airport was on time, which was helpful. If the price remains reasonable as it was this time, I would like to use it for pre-stays in the future.

  • 1.00
    ロピノ

    Gateway Hotel is a no way!

    Despite choosing this hotel for my German friend's short stay due to the availability of early check-in, their feedback was: "This is the first time I've experienced a hotel like this. I wouldn't really recommend it for those who want to relax in their room... The cleaning wasn't thorough, the room was smelly and dirty. It was too noisy for me." "The worse hotel I have ever had. The room was so dirty and filthy. Smelly room. Staff were unfriendly. Everything old and weird with this price. The price is not worth it."

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