รีวิวและความประทับใจจากผู้เข้าพักที่ Richmond Hotel Tokyo Musashino

(โตเกียว/เดินจากทางออกทิศเหนือของสถานี JR มิตากะ 7 นาที) [ทั้งหมด 145 ห้อง]
คะแนนรวม
4.50
ยอดเยี่ยม (61)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.57
  • สิ่งอำนวยความสะดวก
    4.44
  • การบริการลูกค้า
    4.61
  • อาหาร
    4.74
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.21
  • ความพึงพอใจ
    4.56
  • 5.00
    jack123

    Although located in the suburbs, this is a comfortable Hotel.

    Although it is a little away from the city center, Mitaka Station is the nearest station and it offers convenient access from Shinjuku. The Room meets Richmond’s reliable standards and is comfortable. Breakfast at Sizzler is also highly recommended.

  • 4.60
    モンモランシー

    We stayed the night ...

    We stayed the night before our child’s entrance exam. The staff were pleasant and considerate both on the phone in advance and at the front desk on the day, which we really appreciated. The Room was thoroughly cleaned down to every detail, and it was very comfortable. Since it was a warm day and we couldn’t figure out how to open the window, the Room felt a little hot.

  • 4.60
    朝もやの猫

    The twin Room was also great!

    Until now, I usually stayed in a double Room, but this time I made a Reservation for a twin. Compared with Hotels in Tokyo’s 23 wards, it felt noticeably more spacious and much more relaxing. As always, the Room was clean and comfortable, and I could stay with peace of mind. Thank you. Being on the 3rd floor also made using the elevator very easy. It was smoother when going to the front desk or heading out. No matter who assisted me at the front desk, everyone was courteous and reassuring. I look forward to staying with you again.

  • 5.00
    朝もやの猫

    I had a pleasant stay for three months!

    Since October, I have stayed at this accommodation once a month and always felt a sense of security and safety. I believe that having no worries is the most important factor. This time as well, the front desk staff were polite and very kind. They also arranged a taxi promptly. The room was thoroughly cleaned every time, which I think is one of the key factors for feeling secure. Even small details like cups and the electric kettle were clean and ready to use immediately. I look forward to staying here again next time!

  • 4.40
    朝もやの猫

    Always a safe and reliable choice!

    This year, I feel that the condition of the Room is particularly good. The cleaning is thorough, and I think the amenities are well-prepared. I am very pleased with the bed-making, which allows me to have a proper sleep. The towels are clean and can be used with peace of mind. Having extra ones available is also helpful and appreciated. The front desk service remains as polite and reliable as ever. I look forward to your continued excellent service in the future.

  • 4.40
    朝もやの猫

    Stay with confidence at Richmond!

    This time, I made a reservation through IKYU.com instead of directly as a member. Regardless of the booking method, I received courteous service. Each stay increases my sense of comfort and trust. I look forward to continuing to use this service! The front desk staff kindly assisted me with the self-check-in process when I was having trouble. Additionally, they provided appropriate advice regarding parking usage, which was greatly appreciated by someone unfamiliar with the process. I stayed in a Double Room, and it was impeccably clean, allowing for a pleasant stay. The bed-making was perfect with neatly arranged sheets, which made me happy. Extra towels were also provided, which was very helpful. I look forward to staying again in December!

  • 4.50
    MA2CYC

    Delicious breakfast.

    I’m a repeat guest, but with rising prices the cost has started to feel steep. The Hotel itself is excellent, so I’ll focus on the breakfast restaurant, Sizzler. The vegetables and fruit are fresh and plentiful—a fiber festival. I had three slices of their signature freshly toasted triangular cheese toast this time. I debated between 2 and 4 slices, but three was just right. On the other hand, the fresh orange juice automatic squeezing machine is fun. You put in two oranges and it squeezes fresh juice—delicious, and an easy way to get vitamins and fructose. I didn’t dare check where the leftover pulp (including peels from previous guests) is sorted or collected, so I couldn’t confirm it visually; that part remains unclear, but it’s still a delightful attraction. Even though the dining room is run by a small team, the service is polite and attentive—it’s wonderful to see that their people-first hospitality is being maintained.

  • 4.60
    朝もやの猫

    Always a reliable choice.

    I have monthly errands in Tokyo and stay in Mitaka or Seibu-Shinjuku. Richmond Hotel allows me to return to Kanagawa with ample time, and the roads are easy to navigate. The price is reasonable, which is very helpful. Although it had been a while since my last visit, I received clear explanations about the parking usage and changes within the accommodation. Additionally, I was provided with extra towels and bath towels in the room, which was very convenient. Looking forward to staying again next month!

  • 5.00
    リッツ・カールトンファン

    Wonderful staff

    I really enjoyed my stay. The staff at the Hotel and the restaurant were very pleasant. As I stepped out of the elevator to head to breakfast, I was greeted with a cheerful "Good morning" from the front desk. A female staff member welcomed me with a warm smile, making for a delightful start to my day. At check-out, this same staff member kindly saw me off with great care. I left the Hotel feeling absolutely wonderful. Thank you, Ms. S!

  • 4.00
    tgubt

    The room featured no...

    The room featured not only a spacious desk and office chair but also a small table and chairs, ensuring a comfortable stay. The breakfast buffet's salad bar was well-stocked and delicious. However, one disappointing aspect was the bathroom cleanliness. A long hair was found stuck near the hot water lever in an unused state, and there was an unpleasant odor from the drain above the bathtub. Aside from these issues, it was an overall satisfying stay.

  • 4.50
    鈴もなか

    Delicious Breakfast

    This was my second stay here. Many of the staff members are young, and while some seemed inexperienced in customer service, both the front desk and dining area staff were very polite. The snoring from the neighboring Room was audible, so the walls might not be very thick. Also, it would be nice to have complimentary water provided in the Room. However, the meals were as delicious as ever, and I would love to stay here again.

  • 5.00
    リッツ・カールトンファン

    The staff is excellent.

    I really like it. I stay here every month. The staff are wonderful. This time, I also met amazing staff members. I shared the elevator with a staff member who was very pleasant, kind, and polite, wearing a stylish uniform and cap. It enhances the Hotel's prestige. Thank you very much.

  • 4.00
    鈴もなか

    Would love to visit again.

    Around Mitaka Station, there weren't many options besides this one, so I didn't have high expectations. However, the Room was more spacious than I thought and had a clean atmosphere. Amenities were available to pick up from a designated area near the front desk. It was nice that they had beauty masks, but other than that, the selection was minimal and basic. The breakfast buffet was delicious overall. I would like to stay here again when visiting Mitaka.

  • 5.00
    リッツ・カールトンファン

    An excellent restaurant.

    I frequently stay at this hotel because I like it so much. The restaurant, in particular, is outstanding. I enjoyed both dinner and breakfast there. At the restaurant entrance, I mentioned, "My name is ○○, and I made a reservation for 7 PM." The staff warmly welcomed me with a big smile saying, "We've been expecting you." Hearing such words feels like dining at the main dining level of a five-star hotel—truly exceptional. This staff member was also excellent during checkout. There was a line at the payment counter. Understanding that I was a guest using coupons with no monetary transactions involved, they handled everything promptly and efficiently. Their graceful demeanor and beautiful language enhanced my overall satisfaction with the meal even further. A good hotel or restaurant truly depends on its people!

  • 4.00
    hitomi@19600311

    Found a good Stays

    A reasonable distance from the station, easy reservation process, and the room is clean and quiet. This is my second time using it, and I would like to use it again next time.

  • 5.00
    papilala

    Cozy Hotel

    I have used several hotels in Tokyo, and compared to them, the room, service, and amenities are excellent. The 11 o'clock checkout allows for a very leisurely stay, and I would like to use it again.

  • 4.20
    aomama@k

    The walls seem thin.

    We have used your services for our employees on business trips in Yokohama and Fukuoka, and there were no issues with the services. However, in Musashino, the walls seem to be thin, and I was bothered by the voices from the next room and the sound of footsteps, to the point where I couldn't sleep without the TV on. I contacted the front desk, and they said they would patrol, but it didn't resolve the issue as it wasn't a case of loud partying. It's disappointing because I am satisfied with the size of the Room, the work desk, and the amenities.

  • 5.00
    リッツ・カールトンファン

    I come every month.

    I really like it. I visit every month. The restaurant is especially wonderful. There are more seats compared to the number of guest rooms, making for an elegant breakfast. Many buffet restaurants are very crowded, but Sizzler is really quiet. The menu is also rich with items not found elsewhere. As I was leaving, a staff member said, "Have a good day." Wonderful. I have made a reservation for next month as well.

  • 5.00
    リッツ・カールトンファン

    Very good Hotel.

    I stayed at the end of last month and it was very comfortable, so I visited again. It is indeed a wonderful Hotel. The restaurant staff are very kind and pleasant. The check-in process is also very courteous. However, even though I just stayed at the end of last month, I was given explanations for everything, including how to use the elevator, because my stay history was not reflected. Since it is a Business Hotel, it can't be helped, but I would be happy if they could say something like, "Thank you for always using our Facility. There are no changes in the use of the Facility, but do you have any questions?"

  • 5.00
    リッツ・カールトンファン

    It is a wonderful Hotel.

    I was surprised by the very good Hotel. The luxurious family restaurant attached. The menu is extensive, and the staff is very kind. I was very satisfied with both dinner and breakfast. I think this form is very good. The male staff at check-in was excellent. Polite, kind, and smooth. I checked out using the automatic payment machine, but the female staff at the front desk saw me off with a "Have a nice day." Wonderful. I was happy to encounter such a wonderful Hotel, especially when even quite luxurious hotels are increasingly offering indifferent and businesslike service.

ดูรีวิวของผู้ใช้
Yahoo!トラベル ร่วมกัน

จำนวนรีวิวและคะแนนเป็นค่ารวมจากรีวิวที่โพสต์บน IKYU.com และ Yahoo!トラベル
หน้านี้แสดงเฉพาะรีวิวที่โพสต์บน IKYU.com เท่านั้น