รีวิวและความประทับใจจากผู้เข้าพักที่ Villa Metsa KARUIZAWA

• 1.00

  tyler

  วันที่โพสต์: 30/12/2025

  Surveillance cameras, privacy concerns

  The balcony is equipped with surveillance cameras, and the heated pool and sauna are constantly monitored, which may affect privacy.

  • ห้องพักและสิ่งอำนวยความสะดวก1
  • สิ่งอำนวยความสะดวก1
  • การบริการลูกค้า1
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ1
  • ความพึงพอใจ1

  • 27/12/2025～
  • 2 คน 1 ห้อง
  • Villa A - SPA Building (Pool, Open-Air Bath, Sauna)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Villa Metsä KARUIZAWA from among many accommodations. We are also delighted to receive your kind comments and evaluation. Regarding the cameras, they are installed in outdoor areas for security purposes and to confirm usage times. Please rest assured that they are not used for any other purposes, and we apologize if this caused any discomfort. At the same time, these measures have been implemented after discussions with the town and nearby residents to ensure safety and a comfortable environment during your stay, so we would appreciate your understanding on this matter. We will continue striving to improve our services to provide an even better accommodation experience in the future.

  ดูทั้งหมด
• 5.00

  ゆきんころ1212

  วันที่โพสต์: 2/10/2025

  A perfect lodge for both kids and adults to enjoy

  We visited with our 4-year-old and 0-year-old children. The baby stayed in a living room baby playpen (brought from home), while the 4-year-old had a blast in the pool all day. From the terrace chairs, we could see both children, making it a relaxing and well-thought-out design! The standard amenities were plentiful and comfortable, but there were also many child-friendly items, which was very helpful. Unfortunately, it rained on the day of our visit. However, unexpectedly, one-third of the pool had an adjustable roof that allowed us to enjoy it even in the rain! (→ This feature is so convenient that you should promote it more on your website!) If I may suggest one improvement: having foldable tarps or parasols available for rent (even for a fee) would allow for more covered areas over the pool and make visits less weather-dependent. Overall, this accommodation is highly recommended for families with children!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 1/10/2025～
  • 2 คน 1 ห้อง
  • Villa C - SPA Building - (Pool, Open-Air Bath, Sauna)
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Villa Metsä KARUIZAWA for your family trip among many accommodations. We are delighted to receive your kind comments and high evaluation. Your compliments on the equipment and facilities are greatly appreciated and will serve as encouragement for us moving forward! Thank you so much. We also appreciate your feedback regarding rental items. We will continue striving to improve our services to provide an even better accommodation experience. We look forward to welcoming you again in the future. All of our staff sincerely await your next visit.

  ดูทั้งหมด
• 2.40

  日本全国旅行するのが趣味です。

  วันที่โพสต์: 8/2/2025

  No repeats, correct?

  Here are three points that I found very disappointing: 1 During the campfire, it was extremely difficult to get the fire to transfer smoothly from the milk carton used for ignition to the kindling and then to the firewood, likely due to the wind and cold. In the end, the fire didn’t catch, so I called the concierge. However, the concierge’s response was cold and felt like a scripted manual response, which was unsettling. 2 The frying pan handle was wobbly. The knife was terribly dull. 3 The Room was spacious, but the overall design felt like a cheap, oversized designer apartment. The design is Western-style and seems to appeal to a wide audience. However, for those who are particular about buildings, architecture, and interiors, I don’t think they would enjoy it much. I personally wouldn’t stay here again.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า2
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ2
  • ความพึงพอใจ2

  • 7/2/2025～
  • 1 คน 1 ห้อง
  • Villa C (2LDK + Loft + Terrace) Maximum Capacity: 8 Guests
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Villa Metsä KARUIZAWA from among the many Properties available. We also appreciate your valuable feedback. We take your opinions seriously and will continue to strive to improve our services to ensure our guests' satisfaction.

  ดูทั้งหมด

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