รีวิวและความประทับใจจากผู้เข้าพักที่ Lando Residence Tokyo Suites

(โตเกียว/Arakawa) [ทั้งหมด 19 ห้อง]
คะแนนรวม
3.17
(12)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.25
  • สิ่งอำนวยความสะดวก
    3.08
  • การบริการลูกค้า
    3.08
  • อาหาร
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.42
  • ความพึงพอใจ
    3.00
  • 3.80
    くぅ-

    I stayed here with f...

    I stayed here with friends. The room was very spacious, and the large table made it easy to use. I also appreciated that the bathroom was spacious and clean. I would like to stay again if I have the opportunity.

  • 3.40
    アガセ

    Hmm...

    Pros: Close to the station, a 7-Eleven right in front, keyless entry with a PIN code, YouTube and Netflix available, a clean jet bath, and a mini kitchen (with a frying pan, electric hot plate, plates, etc., so you can do simple cooking) plus a microwave. Affordable. Cons: Feels like an ordinary apartment that has been renovated. Because it faces the street, noise from trains and cars is quite loud. There was a used razor left in the bathroom—this is unacceptable. Cleaning was poor (trash on the carpet and hair in the bathroom). The wallpaper inside the room was torn or had holes in several places. Staff chatter at the front desk could be heard up to the second floor; please keep conversations to a minimum. It felt home-like overall, but I was disappointed by the hygiene issues and noise.

  • 1.60
    ぽっぴー

    The worst.

    Only a small trickle of hot water comes out in the bath. While drying off with a towel, I found unknown blood stains on it, which was very unpleasant. The Room smelled strongly of perfume throughout, which made me feel sick. The pillow also had a bad odor, and I couldn’t sleep.

  • 1.20
    せらびぃ

    What a pity.

    I was looking forward to my stay, but the Room was different from the images in the photos, which was disappointing. Additionally, there were hairs on the floor, stains on the sheets, and dirty walls, giving an impression that cleaning was not thorough. There was no staff at reception, and the hallway lights were off as well. It was disappointing. However, I appreciated that phone support is available 24 hours a day.

  • 1.00
    いたらく

    It was terrible.

    The room had an unbearable odor and insufficient cleaning, leading to immediate departure. The smell in the bathroom was particularly nauseating. While I admit my tolerance was low, the lack of proper cleaning and odor control is unacceptable. When I requested a refund, only half of the amount was returned (initially offered 10% or 30%). Over the phone, I was told that unless I stayed in the poorly cleaned and odorous room, it would be considered a cancellation on my part with no refund—this being the accommodation's policy. I will never use this accommodation again. If you are running an accommodation business and charging customers, proper cleaning and odor control should be prioritized.

  • 3.20
    けんけんけんけーん

    Air conditioning

    The air conditioner did not heat the room sufficiently, possibly due to a malfunction. Thank you for guiding me to the location over the phone, as it was a bit hard to find. Other than that, the bath was great. Please note that you need to bring your own change of clothes.

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