รีวิวและความประทับใจจากผู้เข้าพักที่ Hagijo Sannomaru Hokumon Yashiki

Name: Hagijo Sannomaru Hokumon Yashiki
Rating: 4.53

(จังหวัดยามากุจิ/หมู่บ้านน้ำพุร้อนฮากิ) [ทั้งหมด 44 ห้อง]

คะแนนรวม

4.53

ยอดเยี่ยม (60)

ห้องพักและสิ่งอำนวยความสะดวก
4.53
สิ่งอำนวยความสะดวก
4.45
การบริการลูกค้า
4.67
อาหาร
4.62
น้ำพุร้อน・อ่างอาบน้ำ
4.40
ความพึงพอใจ
4.53

5.00
久弥さん
วันที่โพสต์: 1/11/2026
Very satisfied
The impressive entrance gate had us excited before we even stepped inside. In contrast to the exterior, the interior is modern. The food was excellent, and everyone was very happy. Hagi’s charming streets were lovely too, and we were so glad we went.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 28/10/2026～
- 6 คน 1 ห้อง
- Superior Room Assigned at Check-in (Room Type and View Subject to Availability)
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We are delighted that our entrance gate caught your eye upon arrival and that you enjoyed Hokumon Yashiki’s distinctive interiors, which blend Japanese charm with Western elegance. We are also grateful to hear that everyone in your party enjoyed the meals. We are pleased that you enjoyed exploring Hagi’s historic streets and felt your trip was truly worthwhile. We hope your stay at Hokumon Yashiki, set within the World Heritage-listed Hagi Castle Town and Former Upper-Class Samurai District, made your time in Hagi even more enjoyable. We warmly look forward to welcoming you back to Hokumon Yashiki whenever you visit Hagi again.
3.00
sunreo39
วันที่โพสต์: 31/10/2026
The new building was separate from the other areas and felt cheap.
The rooms at this ryokan seem to vary greatly, ranging from expensive, luxurious rooms to cheap-looking, low-quality ones. This may reflect the price differences, but if you stay here expecting a certain standard throughout, you may be disappointed. I stayed in the new wing, tucked away at the very back. The area felt distinctly inferior as soon as I entered, and the room itself felt cheap throughout. The staff, service, and food were good, but the baths were a little dated, and my disappointment with the room overshadowed everything else. The gap in quality between the new wing and the main building is far too large.
- ห้องพักและสิ่งอำนวยความสะดวก2
- สิ่งอำนวยความสะดวก3
- การบริการลูกค้า4
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ2
- 29/10/2026～
- 2 คน 1 ห้อง
- Superior Room Assigned on Arrival [Room Type and View at Property’s Discretion]
- รวมอาหารเช้าและเย็น
5.00
kazhaya
วันที่โพสต์: 31/10/2026
Everything was wonde...
Everything was wonderful from start to finish. I was truly impressed by the staff’s thoughtful suggestions, offered without us even having to ask. They had also set aside a spacious parking spot for our large vehicle, which was very helpful. I would love to stay here again the next time I visit Hagi.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 26/10/2026～
- 2 คน 1 ห้อง
- Garden Suite with Open-Air Bath
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We are delighted to hear that you found “everything wonderful” and enjoyed a comfortable stay. We also sincerely appreciate your kind words about our suggestions during your stay and the assistance we provided when you arrived by car. We hope these small touches helped make your time in Hagi even more enjoyable. Thank you also for saying, “I would like to stay here again the next time I visit Hagi.” We look forward to welcoming you back to Hokumon Yashiki whenever you return to Hagi.
3.00
け！い！
วันที่โพสต์: 17/10/2026
The atmosphere was n...
The atmosphere was nice. I would have preferred the dining area to be semi-private or at least partitioned; it felt like a cafeteria. The food was tasty, but dishes were cleared away while we were still eating, and the staff were rushing around, which made it hard to relax.
- ห้องพักและสิ่งอำนวยความสะดวก3
- สิ่งอำนวยความสะดวก3
- การบริการลูกค้า3
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ1
- ความพึงพอใจ4
- 15/10/2026～
- 2 คน 1 ห้อง
- Japanese-Western Twin Room with Garden Semi-Open-Air Bath [New Building, 1F]
- รวมอาหารเช้าและเย็น
4.83
みーにゃさん
วันที่โพสต์: 6/10/2026
The rooms are clean, the food is delicious, and the service is excellent.
I stayed on October 3. Even though I arrived after check-in time and mistakenly parked in the wrong place, the staff responded with great courtesy and care. All of the food was delicious—sashimi, Japanese black wagyu shabu-shabu, fugu sashimi, and everything else. The pudding for dessert was also outstanding, with a lightly fragrant caramel sauce. I was tired so I only used the semi-open-air bath in my room, but it was more than enough. Next time, I’d like to try the open-air bath at the large public bath as well. The next day, I rented a bicycle to explore Hagi town and was able to get around comfortably. I had a wonderful time.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 3/10/2026～
- 2 คน 1 ห้อง
- Japanese-Western Twin Room with Garden Semi-Open-Air Bath [New Wing 1F]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We sincerely appreciate your kind words about our welcome upon your arrival. We are delighted to hear that you enjoyed each dish at dinner—from the sashimi, Japanese Black Wagyu shabu-shabu, and tiger pufferfish sashimi to the fragrant caramel on the final pudding. We are also pleased that you were able to relax in your room’s semi-open-air bath, and that you enjoyed exploring the town of Hagi by bicycle the next day. We are glad you had a comfortable time in Hagi along with your stay at Hokumon Yashiki, located in the World Heritage site “Hagi Castle Town and Former Samurai Residences.” Thank you as well for sharing that you “had a wonderful time.” When you visit Hagi again, we look forward to welcoming you back to Hokumon Yashiki.
5.00
よやくよやく
วันที่โพสต์: 6/10/2026
Exceptional hospitality
My daughter and I took our first trip to Yamaguchi, and with a collaboration event as well, we stayed one night in Hagi. As soon as we arrived, the staff came out to greet us right away, and everyone was so kind and helpful—we are truly grateful. The room was thoroughly cleaned down to every corner and felt very fresh and spotless. The meals were also absolutely delicious. When we asked for directions before heading out sightseeing, they even guided us outside. Thank you to the male staff member for your thoughtful service. We made wonderful memories here. We would love to stay again when we visit Yamaguchi next time.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 3/10/2026～
- 2 คน 1 ห้อง
- Room Type Assigned on Arrival (Layout, view, and other details are at the hotel’s discretion)
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for choosing Hagi Castle San-no-Maru Hokumon Yashiki for your first trip to Yamaguchi with your daughter. We sincerely appreciate your kind words about our staff’s service, from your arrival through your departure. We are delighted to hear that you enjoyed both your time at Hokumon Yashiki, located in the World Heritage site “Hagi Castle Town and Former High-Ranking Samurai District,” and exploring Hagi, and that you were satisfied with the cleanliness of your room and our cuisine. We also gratefully noted your comment, “We made such wonderful memories.” We would be truly happy if your first visit to Yamaguchi—and to Hagi—became a lasting memory. When you visit Yamaguchi again, we look forward to welcoming you back to Hokumon Yashiki.
5.00
山優
วันที่โพสต์: 5/10/2026
It was amazing!
It was an excellent location for sightseeing in Hagi. The meals, service, and facilities were all outstanding. I will stay here again next time.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 3/10/2026～
- 2 คน 1 ห้อง
- Superior Japanese-Style Room [South Wing 12 Tatami Mats (South Garden Side)]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We are delighted that you enjoyed our location in the World Heritage site “Hagi Castle Town and Former High-Ranking Samurai Residences,” and that your time at Hokumon Yashiki was a memorable part of your sightseeing in Hagi. We sincerely appreciate your kind words regarding our meals, staff hospitality, and the moments you spent relaxing on the premises. We are also truly grateful to hear that you would like to stay with us again. When you visit Hagi next time, we look forward to welcoming you back and providing another peaceful stay at Hokumon Yashiki.
5.00
ゲスト
วันที่โพสต์: 1/10/2026
World Heritage Inn
From the moment you see the exterior, it feels like an impressive inn. Thanks to the property’s thoughtful upgrade, we were able to relax and enjoy a peaceful stay in a quiet room. The room, the meals, the bath, and the staff—everything was excellent. It’s a hotel we would love to stay at again on our next trip to Hagi.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 29/9/2026～
- 2 คน 1 ห้อง
- Room Assigned on Arrival (Layout, view, and all other details at the hotel’s discretion)
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We were delighted to hear that our exterior caught your eye and that you were able to spend a relaxing time inside. We sincerely appreciate your kind words that you enjoyed your stay comfortably—from the cuisine and bathing to your interactions with our staff. We hope that your time at Hokumon Yashiki, nestled in the World Heritage site “Hagi Castle Town and Former High-Ranking Samurai Residences,” became a memorable part of your trip to Hagi. When you visit Hagi again, we look forward to welcoming you back to Hokumon Yashiki.
4.67
神戸マダム&ダディ
วันที่โพสต์: 23/9/2026
A Long-Awaited Trip to Hagi
I finally got to stay at Hokumon Yashiki, a place I’d been wanting to visit for a long time. The staff were wonderfully welcoming, and I had a pleasant, enjoyable stay. If I had one wish, it would be for the bath facilities to be a bit better—then it would be perfect. The food was also excellent. It made my trip to Hagi one I’d love to repeat.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ5
- 20/9/2026～
- 2 คน 1 ห้อง
- Japanese-Modern Style [Camellia “Tsubaki”]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We are truly delighted to have welcomed you, especially knowing that you had been looking forward to your stay with us. At Hokumon Yashiki, nestled in the World Heritage site “Hagi Castle Town and Former High-Ranking Samurai District,” we sincerely appreciate your kind words and are grateful that you enjoyed a calm and comfortable time with our staff interactions and cuisine. We also gratefully accept your comment that it was “a trip to Hagi that makes you want to come back.” When you visit Hagi again, we look forward to welcoming you back so you can relax at Hokumon Yashiki while enjoying the charm of the castle town.
5.00
てるmode
วันที่โพสต์: 16/9/2026
This is a wonderful accommodation.
I stayed here with my son during his summer vacation. One of our goals was to experience the atmosphere of Hagi’s castle town, so this Accommodation—located right in the heart of the area where the old streetscape remains—was perfect (I did enter the parking lot from the rear once, but that was my mistake for not checking the access properly). After checking in, we were also able to walk to the Hagi Castle Ruins. The Ryokan exceeded my expectations: the service was excellent and the meals were truly delicious. I also found it interesting how Japanese-style elements such as the traditional exterior and tatami rooms coexist with Western-style interiors and a garden. It’s a bit disappointing that our stay felt rushed due to our schedule, so next time I’d like to return with my wife and relax at a slower pace. Thank you very much for your hospitality.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 14/9/2026～
- 2 คน 1 ห้อง
- Room Assigned on Arrival [Layout, view, etc. at our discretion]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle San-no-Maru Hokumon Yashiki. We sincerely appreciate that experiencing the atmosphere of Hagi’s castle town was one of the highlights of your trip, and that you chose Hokumon Yashiki for your stay. We are delighted to hear that, from our inn—located in the former samurai residential district of the World Heritage Site “Hagi Castle Town”—you enjoyed a walk to the Hagi Castle Ruins and spent a wonderful time taking in the historic streetscape that remains today. We also thank you for your kind words about our interior design, where Japanese charm meets Western aesthetics, as well as about our cuisine and staff hospitality. We are truly grateful that you found your time at Hokumon Yashiki comfortable and relaxing. It also means a great deal to us that you would like to return and spend a leisurely stay with your wife, and that Hokumon Yashiki came to mind again. When you visit Hagi again, we would be honored if you would take your time enjoying both the charm of this castle town and a restful stay at Hokumon Yashiki.
4.00
まあ110
วันที่โพสต์: 2/9/2026
The location was excellent.
The location was excellent. The building felt a bit dated, but overall I thought it was a good Accommodation.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า4
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ4
- 24/8/2026～
- 2 คน 1 ห้อง
- Room Assigned on Arrival [Layout, view, and all other details are at our discretion]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We are delighted that you enjoyed our location. We would be honored if your stay in Hagi allowed you to fully experience the unique atmosphere of our property, set in the former samurai residence district of the World Heritage site “Hagi Castle Town.” As for our facilities, while cherishing the character that has been built up over many years, we will continue to carefully maintain and improve each detail so that you can enjoy an even more comfortable stay. We sincerely appreciate your kind words, “overall a good Accommodation.” We look forward to welcoming you again when you visit Hagi, and hope you will enjoy a relaxing time at Hokumon Yashiki.
3.17
バイカウツギ
วันที่โพสต์: 24/8/2026
The actual room may differ from the photos.
The entrance looks impressive and Japanese-style, but once inside it feels like an old Hotel. The Room is Japanese-style. The front desk staff seemed like typical Hotel employees, while the guides and dinner attendants felt more like traditional inn staff, so it lacked a consistent atmosphere. It felt unusual and different from the photos. The dining area was more like a cafeteria. We were served whole abalone and fugu sashimi, but the flavors were quite strong and had a casual, cafeteria-like feel. At both dinner and breakfast, the servers were wearing perfume, which was a bit noticeable. The location is great for taking a walk. There was no advance information about rental bicycle fees. My companion thought it was free, and I thought it was 300 yen per ride, but in fact it was 200 yen per hour.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก3
- การบริการลูกค้า3
- อาหาร3
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ3
- 20/8/2026～
- 2 คน 1 ห้อง
- Assigned Open-Air Bath Suite (Japanese-Style Room 12 + 6 Tatami Mats, with Small Japanese Garden, etc.)
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki and for sharing your feedback. As your post includes points that may lead to misunderstandings for other guests, we would like to provide additional factual clarification. Our Accommodation incorporates not only traditional Japanese aesthetics but also Western design elements. Our staff uniforms also differ by role, with separate attire for the front desk and for guest room guidance and dining service. We understand your comments describing them as “hotel-style staff” and “nakai-style staff,” and we take your impression of a “lack of consistency” as a difference between the image you had in mind and what we offer. Regarding the dining venue, you mentioned it felt “like a cafeteria.” However, your Reservation Plan clearly states that dinner will be served in a “restaurant or banquet hall,” and breakfast in the “restaurant.” We acknowledge that the atmosphere may have differed from your expectations. As for the cuisine, we have noted your feedback that the steamed abalone and fugu sashimi tasted stronger than you prefer. You also wrote that “the servers at both dinner and breakfast were wearing perfume.” At our Accommodation, employees are prohibited from wearing perfume, and our supervising manager confirmed this on the day. In addition, we do not assign the same staff across shifts; different staff members handle dinner and breakfast. As the dining area is a shared space, it is not possible to identify the source of any scent. Regarding rental bicycles, you stated that there was “no advance notice of pricing.” However, your Reservation Plan clearly notes: “Normally 300 yen per hour; 200 yen per hour.” The 200 yen per hour rate is exactly as stated as a special benefit. We do not advertise bicycle rentals as free of charge; therefore, we would like to clarify this point to avoid misunderstanding. That said, thank you for noting that it was “just right for a walk.” Guests’ preferences—and their expectations at the time of Reservation—vary widely, and we take such feedback sincerely. At the same time, we believe it is important to distinguish between an individual’s expectations and what our Accommodation actually states in advance. To ensure no inaccurate impression remains regarding these facts, we have provided this clarification. Thank you again for your post.
3.17
きこきこ22
วันที่โพสต์: 20/8/2026
An intricate blend of Japanese and Western styles...
I visited with high expectations, but it was quite ordinary... The style is a mixed Japanese and Western design. It’s old, but it feels clean. The meals are generous in portion size, but not luxurious. The staff service is excellent; many of the employees are older, and their calm demeanor is wonderful.
- ห้องพักและสิ่งอำนวยความสะดวก3
- สิ่งอำนวยความสะดวก3
- การบริการลูกค้า4
- อาหาร3
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ3
- 18/8/2026～
- 2 คน 1 ห้อง
- Premium Japanese-Western Style Room [West Wing (Garden Side)]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We are sorry that, despite your high expectations, some aspects of our interior setting and cuisine did not fully meet them. At the same time, we truly appreciate your kind notice of the cleanliness of the Ryokan and that you found our staff’s calm service “wonderful.” We believe that time spent at a Ryokan is shaped not only by the Facility and cuisine, but also by the demeanor and attentiveness of those who welcome you. Cherishing your words about our hospitality, we will continue to carefully refine the quality of our welcome in a way true to Hokumon Yashiki, so that each guest can enjoy a comfortable stay. Thank you again for sharing your impressions from your stay.
5.00
クル
วันที่โพสต์: 19/8/2026
Highly satisfied
Great location, excellent facilities, and delicious meals—plus truly outstanding service. Although the team is small, every staff member is a seasoned professional. We would definitely love to stay again.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 17/8/2026～
- 2 คน 1 ห้อง
- Japanese-Modern Style [Tsubaki]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We are truly grateful to hear that you enjoyed your stay at our Accommodation, nestled in the former upper-ranking samurai district of the World Heritage site “Hagi Castle Town,” and that you found our interior setting, cuisine, and overall experience comfortable and pleasant. In particular, we are delighted that you felt our service was “wonderful” and took notice of each staff member’s hospitality. We also sincerely appreciate your kind words about our “seasoned team of top professionals.” We are pleased that you enjoyed the meals as well, and we would like to express our heartfelt thanks that your time at Hokumon Yashiki has left you with such fond memories. Thank you also for saying that you would “definitely like to visit again.” When you next come to Hagi, we would be honored to welcome you back with the unique atmosphere of Hokumon Yashiki and warm hospitality.
4.50
JJ母さん
วันที่โพสต์: 17/8/2026
I’d love to stay here again.
All the staff were kind and pleasant. The only disappointment was the garden in front of the lobby—it felt more like an English garden. Since this is Hagi Castle San-no-Maru, I thought it would be better if a Japanese garden stood out first. That said, the current garden was well maintained and lovely.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ5
- 15/8/2026～
- 3 คน 1 ห้อง
- Premium Room (Room type, view, etc. assigned by the property)
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We truly appreciate your kind words about our in-house service, and we are delighted to know you had a comfortable stay. Thank you also for sharing your thoughtful feedback about the gardens. At Hokumon Yashiki, we have cherished the spirit of traditional Japanese aesthetics rooted in Hagi Castle Sannomaru while also embracing the beauty of Western design since our founding. The English-style garden in the inner courtyard beyond the lobby is one such feature unique to Hokumon Yashiki. Within the Accommodation, we offer both a Japanese garden and an English-style garden, each with its own distinct character, so guests can enjoy scenery that changes with the seasons. We also appreciate your comment that, given this location in Hagi Castle Sannomaru, it might be preferable for a Japanese garden to be what guests see first. At the same time, we are very pleased to hear that you found the current garden well maintained and lovely. We would be honored if our gardens and design—unique to Hokumon Yashiki—remain among your memories of this stay alongside the history of this area. Thank you again for taking the time to share your warm feedback.
5.00
京都の小島
วันที่โพสต์: 14/8/2026
Thank you for a wonderful day.
Everything was perfect in every way. The setting, cleanliness, and the delicious dinner and breakfast were all wonderful. It was also fun that each Room we stayed in was different. Even though it was midsummer, the garden flowers were in full bloom like a picture—truly impressive. This time we traveled from Yuda to Hagi and then Matsue, but next time we would like to come to Hagi and stay longer at a relaxed pace.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 11/8/2026～
- 4 คน 2 ห้อง
- Room Assigned on Arrival [Layout, view, and all other details at the property’s discretion]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle San-no-Maru Hokumon Yashiki. We truly appreciate your kind words, “Everything was perfect,” and we are delighted to hear that you enjoyed the surroundings, the cleanliness of the property, and both dinner and breakfast. Our Accommodation stands on the former estate of a high-ranking samurai family in the World Heritage site “Hagi Castle Town.” While cherishing traditional Japanese aesthetics, we also preserve Hokumon Yashiki’s distinctive style—an interior furnished with European antiques and an English garden that blends Western sensibilities into a Japanese setting. For dinner and breakfast, we welcome guests in different spaces, each with its own atmosphere. We are especially pleased that you were able to enjoy not only the cuisine but also the unique character of each setting as part of your journey. We were also happy to read your comment that the flowers blooming in our midsummer garden felt “like a painting.” Encountering seasonal blooms at their peak is one of the special pleasures of visiting Hokumon Yashiki throughout the year. You visited us during your travels from Yuda to Hagi and on to Matsue, and we are truly grateful for your words: “Next time I’d like to come to Hagi and stay longer.” When you next visit Hagi, we hope you will be able to slow down a little, explore traces of history still found throughout the castle town, and enjoy a more leisurely stay as time passes here at Hokumon Yashiki. Thank you again for sharing such a heartwarming review.
4.50
aaookk
วันที่โพสต์: 10/8/2026
A wonderful atmosphere.
The hospitality was worthy of an Accommodation located within a World Heritage site. The Facility was a well-arranged renovation of an old building. Dinner was luxurious, with sashimi, abalone, pufferfish, meat, and more. Breakfast was a standard Japanese meal; the venue was a Western-style Room facing the garden, but since we were traveling with a toddler, we were shown to an adjacent small Room instead, which was disappointing. Overall, it was very good.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 23/7/2026～
- 5 คน 1 ห้อง
- Room Assigned on Arrival [Layout, view, and all other details are at our discretion]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We truly appreciate your kind words about your time at our Accommodation, nestled in the former upper-ranking samurai district of the World Heritage site “Hagi Castle Town,” as well as about our welcome and service. We are also delighted that you noticed and enjoyed the interior furnishings. We are pleased to hear that you enjoyed dinner, including sashimi, abalone, fugu, and meat, and that you were satisfied with your dining experience in Hagi. On the other hand, regarding breakfast seating, we sincerely regret that we were unable to meet your expectations when you had been looking forward to spending time in a venue facing the garden. Even so, we are very grateful for your comment that “overall it was very good.” We hope that your stay at Hokumon Yashiki has become one of the pleasant memories of your trip to Hagi. Thank you again for taking the time to share such thoughtful feedback.
4.00
Mr.かわらけ
วันที่โพสต์: 22/7/2026
The Wi‑Fi was disappointing.
The Wi-Fi was barely working. Other than that, we were very satisfied.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก3
- การบริการลูกค้า5
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ4
- 19/7/2026～
- 3 คน 1 ห้อง
- Premium Room (Assigned by Hotel: room type, view, etc.)
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We sincerely apologize for the inconvenience caused by the Wi-Fi in the Accommodation and for not being able to provide a comfortable connection. Based on your feedback, we will review the network environment and improve our guidance to make it clearer. Even so, we truly appreciate your comment that “everything else was very satisfying,” and we are grateful to know that you enjoyed a pleasant stay, including the Room, Onsen, meals, and our hospitality. We would be delighted to welcome you again when you visit Hagi, and hope you can relax at your leisure amid the quiet charm of this castle town and its seasonal flavors.
5.00
丹波の黒大豆
วันที่โพสต์: 13/7/2026
Staying in Hagi for the First Time in 40 Years
We stayed at your Hotel during our trip to Hagi. It was exceptionally hot right after the end of the rainy season, and walking around town was quite exhausting, but thanks to all of your staff we were able to spend our time comfortably. Our Room was a spacious Japanese-Western suite (assigned by the Hotel), and not only the Room but also the in-house Facility areas and the large public bath were thoroughly cleaned and very comfortable. The meals were excellent in taste, variety, and portion size—we were completely satisfied. The large public bath is not very big, but the water temperature suited my preference and helped relieve travel fatigue. We also appreciated that it alternated between men and women in the morning and evening. Seeing your staff’s high level of hospitality made it clear that training is well established. If we visit Hagi again, this is a Hotel we would definitely like to stay at once more. One small request: these days we are grateful just to have an indoor smoking room, but if possible, it would help if you could block direct sunlight (the western sun) with something like a roller shade. In this season, it felt like being in a sauna in the evening.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 10/7/2026～
- 3 คน 1 ห้อง
- Assigned Open-Air Bath Suite [Japanese-style Room 12 + 6 Tatami Mats, with a Small Japanese Garden, etc.]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. Although your trip to Hagi came just after the end of the rainy season, during intense heat, we truly appreciate your kind words that you were able to spend your time with us comfortably. We are also relieved to hear that you were able to relax in your spacious Room, and that you found our in-house Facility and the large public bath clean and pleasant. After enjoying a walk around town in the heat, we hope the Onsen helped soothe your travel fatigue at a leisurely pace. We are also glad you enjoyed the morning and evening rotation between men’s and women’s bathing times during your stay. Thank you as well for your positive feedback on our meals—taste, variety, and portion size. We are delighted that you enjoyed our kaiseki cuisine made with seasonal ingredients from Hagi as a special part of your journey. We also sincerely appreciate your warm comments about our service. It means a great deal to us that you felt the gentle hospitality we value most. Thank you for sharing your thoughts regarding the smoking room as well. We will keep them in mind as we continue working to make our Accommodation even more comfortable for all guests. Your words—“Definitely once again”—are truly encouraging to us. When you visit Hagi again, we look forward to welcoming you with the charm of this castle town, seasonal flavors, and another relaxing stay.
3.00
ふうりゅう！
วันที่โพสต์: 13/7/2026
It was a bit disappointing, especially since I had high expectations.
Three classmates and I stayed at this Hotel to celebrate our 60th birthdays. It couldn’t be helped that the building didn’t match the image we had in mind, but perhaps due to staff shortages, the shop was only open for limited hours and even closed during the day for breaks. The staff who carried our luggage and guided us to our Room, as well as those serving meals, were all quite elderly, and we ended up feeling sorry for them. Before dinner we used the bath, and when we came out both water dispensers were empty. We informed the front desk, but they remained empty until night. It was also disappointing that dinner was served in a large hall despite how delicious it was; at minimum, we would have preferred semi-private seating. The garden was beautifully maintained and wonderful. It’s a good Hotel overall, but we were slightly disappointed with the service.
- ห้องพักและสิ่งอำนวยความสะดวก3
- สิ่งอำนวยความสะดวก3
- การบริการลูกค้า3
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ2
- 11/7/2026～
- 3 คน 1 ห้อง
- Room Assigned on Arrival [Layout, view, and all other details are at the hotel’s discretion]
- รวมอาหารเช้าและเย็น
4.50
まつこオカン
วันที่โพสต์: 4/6/2026
I’d wanted to stay h...
I’d wanted to stay here for a long time because it’s an Accommodation at a World Heritage site. It was great to be able to take a relaxed walk around the Hotel and do some sightseeing on foot. We stayed in the new wing, but we could hear noise from next door or the floor above, which was a bit disappointing. Other than that, the Room was clean and well kept. The food was delicious and we were very satisfied. The pudding was amazing.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ5
- 1/6/2026～
- 2 คน 1 ห้อง
- Premium Room (Assigned by Hotel: room type, view, etc.)
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Kitamon Yashiki. We truly appreciate hearing that you had been interested in our Ryokan for some time, and that after your visit you were able to enjoy the streetscape of Hagi at a relaxed pace while strolling around the area on foot. Our Accommodation stands on the former site of the Kishi Mōri family’s Hagi domain residence, within the UNESCO World Heritage “Hagi Castle Town,” in an area where you can still feel the atmosphere of bygone days up close. Walking through streets lined with stone walls, white plaster walls, and former samurai residences is one of the unique pleasures of staying with us, allowing you to experience Hagi’s history and tranquility. We are delighted to know you felt it was “very good.” We are also relieved to hear your Room was “kept clean and well maintained.” Regarding sound carrying, we take your honest feedback seriously and will use it to further review our guestroom environment. We sincerely thank you for enjoying our cuisine as well. In particular, your comment that “the pudding was amazing” was a wonderful compliment for a special item made by our proprietress. Thank you again for taking the time to share your kind feedback.
4.67
bzzk
วันที่โพสต์: 25/5/2026
A Journey of Wabi-Sabi
The surrounding area has a very calm, relaxing atmosphere, and it was a satisfying stay that truly put my mind at ease for the first time in a while. The next day, there were nearby boat tours, Hagi ware, and an impressive museum as well. I had a wonderful time.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ5
- 23/5/2026～
- 2 คน 1 ห้อง
- Japanese-Western Twin Room with Garden Semi-Open-Air Bath [New Wing, 1F]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We truly appreciate reading that you were able to spend a peaceful, relaxing time again in the calm atmosphere around our Accommodation. We are delighted to receive your kind words, “It was a relaxing and satisfying stay,” as an Accommodation welcoming guests in a corner of the World Heritage Site “Hagi Castle Town,” where traces of the former high-ranking samurai district remain. We are also grateful to hear that on the day after your stay, you enjoyed the townscape from the water on the Hagi Eight Views Sightseeing Boat and visited Hagi ware shops and museums—above all, we are pleased that your time in Hagi became a gentle and memorable experience. Around Hokumon Yashiki, you will find white-plastered walls and stone-lined streetscapes, lingering echoes of history, and places to experience local crafts and culture—an ideal location to enjoy Hagi’s uniquely quiet sense of travel along with your time inside our Accommodation. Thank you again for sharing even that you “had a wonderful time.” When you visit Hagi again, we sincerely look forward to welcoming you back to Hokumon Yashiki so you can enjoy another soothing stay.
5.00
なにぬねののの
วันที่โพสต์: 25/5/2026
It was a wonderful trip.
Everyone was very kind in every way. The front desk service was perfect. In particular, the support during breakfast and dinner was excellent. I would like to stay here again.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 23/5/2026～
- 2 คน 1 ห้อง
- Room Assigned on Arrival (Layout, view, and other details are at our discretion)
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We truly appreciate your kind words regarding our front desk service, as well as the support provided by our staff during dinner and breakfast. It means a great deal to us to know that you felt at ease from the moment you arrived through mealtimes. Your comment, “Everyone was kind in every way,” is especially encouraging, and we are grateful that your stay in Hagi was a pleasant one. We also sincerely thank you for saying, “I would like to stay again.” Located within the World Heritage site “Hagi Castle Town,” this area still retains the atmosphere of a former high-ranking samurai residence district. We will continue to welcome each guest with care so that your next visit will be just as peaceful and relaxing. We look forward to welcoming you again at Hokumon Yashiki when you next visit Hagi.
4.17
メロンA
วันที่โพสต์: 21/5/2026
A very attractive location and building
We stayed as a family. The location in the heart of Hagi was excellent, and the building was beautiful and solid, with a wonderful sense of history. We had planned a Multiple Night Stay to relax on the day in between, but unfortunately we could not use either the large public bath or the study room from the next morning until check-in time, and dinner was at a different venue than the previous day, so it felt that Multiple Night Stays were not well accommodated. Hagi is a truly lovely town, so if these points change in the future, we would love to stay again.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า4
- อาหาร3
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ4
- 23/3/2026～
- 4 คน 1 ห้อง
- Open-Air Bath Suite (Japanese-Style Room 12 + 6 Tatami Mats, with Japanese Garden)
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We are truly honored that you chose our Accommodation for your important family trip, and we sincerely appreciate your kind words about our location within the town of Hagi and the historic atmosphere of the building. We were also grateful to read that, in this corner of the World Heritage Site “Hagi Castle Town,” where traces of a former high-ranking samurai district remain, you enjoyed our unique character—where traditional Japanese aesthetics harmonize with Western-style furnishings—alongside streets lined with white plaster walls and stone walls. On the other hand, we have carefully noted your feedback regarding your Multiple Night Stay: your wish to spend a relaxing day in the Accommodation during your stay, the operating hours of the large public bath and study room, and comments about the dinner venue. We value these as important input as we refine how we propose stays in the future. At our Accommodation, we place great importance on cleaning and inspections so that guests can continue to enjoy a comfortable stay on following days. In particular, because many guests use the large public bath, we prioritize maintaining cleanliness and proper condition through thorough daytime cleaning. Our Accommodation is also conveniently located near Hagi Castle Ruins and ideal for exploring the castle town. Nearby are many places where you can experience Hagi’s history and scenery, including boat tours such as the Hagi Eight Views Cruise. For guests staying multiple nights, we recommend not only quiet time inside the Accommodation but also enjoying Hagi itself during your stay. Regarding dinner venues, as we have multiple dining locations within our Accommodation, we changed your assigned venue so that you could enjoy different atmospheres over two nights. However, if our intention or suggestions for how to spend your mid-stay day were not communicated clearly enough, we understand from your comments that this is an important aspect that can affect overall impressions of a stay. Even so, we sincerely thank you for adding such kind words as “Hagi was a wonderful town” and “If things change, I would definitely like to stay again.” When you visit Hagi again in the future, we will be delighted to welcome you warmly so that you can fully enjoy both this historic townscape and a relaxing stay at Hokumon Yashiki.
5.00
ひよこのお姉さん
วันที่โพสต์: 18/5/2026
Although the exterio...
Although the exterior is traditionally Japanese, I was surprised by the contrast of the Western-style garden. The location was excellent and convenient for sightseeing. The Room, hallways, dining area, and other spaces were all very well maintained.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 19/3/2026～
- 2 คน 1 ห้อง
- Premium Japanese-Western Room [West Wing (Garden Side)]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We are delighted to hear that you were satisfied with our convenient location for exploring the Hagi castle town, and that you enjoyed a comfortable stay throughout your Room, corridors, and dining area. Our Accommodation stands in the former upper-ranking samurai district of the World Heritage Site “Hagi Castle Town,” on the grounds where the Kishi Mōri family’s Hagi domain residence once stood. The Japanese-style atmosphere that harmonizes with the historic streetscape of white plaster walls and stone walls, together with an English garden adorned with seasonal flowers and interior furnishings with a Western touch, creates the lingering sense of place unique to Hokumon Yashiki. We will continue to cherish the history and tranquility passed down in this land, while striving to remain an Accommodation where each visit brings new charm. We sincerely look forward to welcoming you back in another season.
3.67
zumbaka
วันที่โพสต์: 13/5/2026
Maybe my expectations were too high.
I really struggled with how to rate this Accommodation. From the name Kitamon Yashiki and the photos, I expected a stately, historic building, but it turned out to be an incomplete Western-style building—British-style?—which was a bit disappointing. Despite the British-style building, our Room was shown to us by a local grandmother-type staff member. I felt bad having her guide us all the way to our faraway Room while she was out of breath. The image of the building and the Room didn’t match. The Onsen water quality was very good, and the shower pressure was also good. What disappointed me was that the open-air bath was far too small. Dinner was okay. Abalone, fugu (pufferfish), Japanese black wagyu beef, etc. weren’t bad, but there wasn’t a single dish that felt truly outstanding. Breakfast was honestly just average. What I did like was how beautiful the various rare flowers blooming in the garden were. I was also honestly surprised that bicycle rental cost extra at this price; many Hotels and Accommodations I’ve stayed at offered them for free. Sorry for being a bit harsh.
- ห้องพักและสิ่งอำนวยความสะดวก3
- สิ่งอำนวยความสะดวก3
- การบริการลูกค้า4
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ4
- 11/5/2026～
- 2 คน 1 ห้อง
- Japanese-Modern Style [Tsubaki]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We also sincerely appreciate your candid feedback about your stay, which we have read with gratitude. Our Accommodation stands on the former Hagi Domain residence site of the Kishi Mōri family, in the former upper samurai district of the World Heritage “Hagi Castle Town.” While staying close to the historic stone walls and white-plastered streetscape, we have cherished an aesthetic that blends Japanese refinement with European furnishings and the charm of an English-style garden—where Japanese spirit meets Western artistry. This quiet intersection of Japanese and Western elements is a distinctive feature of our Accommodation, adding a gentle touch of Western elegance and garden color to the calm atmosphere of Hagi Castle Town. Thank you as well for your honest comments regarding guidance to your Room. At our Accommodation, staff rooted in Hagi welcome each guest with their own strengths. Alongside polished hospitality, we will continue to value the warmth unique to this place as part of Hokumon Yashiki’s character. We are grateful for your kind evaluation of the Onsen water quality, shower comfort, and the many flowers blooming in our garden. The Hokumon Yashiki garden is one of the views we have carefully preserved—its expressions changing with each season through a balance of Japanese tranquility and Western vibrancy. We also take to heart your impressions after enjoying abalone, fugu pufferfish, and premium Japanese black wagyu beef. As an Accommodation that features seasonal fish from Hagi and ingredients from Yamaguchi, we will use your feedback as a reference when refining future menus so that each dish becomes a memorable part of your journey. Thank you also for sharing your thoughts on our rental bicycle fees. In Hagi, taking time to leisurely explore white-plastered streetscapes, stone walls, and historic sites connected to the late Edo period is itself part of the travel experience; we will keep your comments in mind when improving our guidance going forward. You noted that you were being “a bit strict,” but precisely because these are comments from someone who actually stayed with us, we receive them as valuable feedback. We will continue striving to deliver even more thoughtfully the time unique to Hokumon Yashiki—where historical memories inherited from this place connected to the Kishi Mōri family meet a harmonious blend of Japanese and Western beauty.
5.00
tosuka1974
วันที่โพสต์: 13/5/2026
We were able to stay during a wonderful season.
Although the Accommodation has an impressive, traditional-looking entrance, the interior is very casual, and thanks to the staff’s attentive service we were able to relax and enjoy a leisurely stay. The baths were well equipped, and the meals were high quality and delicious. The garden was in full bloom with colorful flowers, and we enjoyed a walk after breakfast.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 11/5/2026～
- 2 คน 1 ห้อง
- Japanese Modern Style [Tsubaki]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki. We truly appreciate your kind words and are delighted to hear that you were able to relax and enjoy your time after passing through our historic gate. As an Accommodation located in the former upper-ranking samurai district of the World Heritage site “Hagi Castle Town,” we are pleased that you could feel the history reflected in the white walls, stone walls, and gate, while also spending a comfortable, unhurried time inside. We also sincerely thank you for your warm comments regarding the bath and meals. We would be delighted if you were able to take your time savoring local blessings such as Japanese Black Wagyu beef and fresh fish from Hagi. It is wonderful to hear that you enjoyed a stroll through our garden after breakfast, with its colorful seasonal flowers. If the quiet morning atmosphere of Hagi and the changing beauty of the garden throughout the seasons have remained with you as a fond memory of your stay, nothing would make us happier. When you visit Hagi again, we hope you will enjoy another relaxing moment amid this historic townscape. We look forward to welcoming you again.
5.00
駒場大魔王
วันที่โพสต์: 23/3/2026
They were very kind.
The front desk staff assisted us as soon as we parked and kindly guided us. The attendant was wonderfully considerate, and we were truly impressed. The Facility was also excellent, and we would love to stay here again and again.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 21/3/2026～
- 2 คน 1 ห้อง
- Japanese-Modern Style [Tsubaki]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Kitamon Yashiki, and for sharing such kind and special words with us. We were delighted to read that you felt reassured by our prompt assistance right after you parked upon arrival, and that we were able to welcome you comfortably at the start of your journey. As this first moment of your stay is something we value greatly, your feedback is truly encouraging. We also sincerely appreciate your warm comments about the staff member in charge. It is a great honor to hear that you were impressed by our thoughtful attention—subtle check-ins, a comfortable sense of timing, and considerate care that does not disturb your relaxation. Your words mean more to us than we can express. In addition, we are truly happy to know you were satisfied with our Facility and even felt that you would like to stay “again and again.” As an Accommodation nestled in the former upper-ranking samurai residence area of the World Heritage Hagi Castle Town, we strive each day to offer a peaceful retreat where guests can relax while surrounded by history and tranquility. We are deeply grateful that this spirit reached you. We hope your stay in the Japanese-modern room type [Tsubaki] was a memorable and refined experience, together with the Plan featuring “Nagahagi Wagyu” beef and seasonal fish. When you visit Hagi again, we would be honored if you return in a different season. The atmosphere of the castle town, the character of our garden, and seasonal flavors will welcome you with new expressions each time. We sincerely look forward to welcoming you again soon.
4.83
ねこのあさ
วันที่โพสต์: 4/3/2026
Thank you for taking...
Thank you for taking care of us during our Multiple Night Stay. This was a trip to Hagi with my daughter. We visited Hagi when she was still very young, but now she’s a big fan of Takasugi, so this time we definitely wanted to stay at an Accommodation located within the World Heritage area. All of your staff were extremely knowledgeable about Hagi—so much so that they could have been guides—and the fun facts you shared with us between serving dishes were truly fascinating. The staff member who showed us to our Room—while we took the elevator, they ran up the stairs, and they were even faster than the elevator! We were amazed. The meals were also delicious, and the tableware was beautiful. We really appreciated that you changed the menu on the second night so we could enjoy a variety of dishes. Your staff greeted us whenever we passed each other, which made our stay very pleasant. We also took a walk around the garden. It was well maintained, and it was wonderful to see the Kawazu cherry blossoms and camellias in full bloom. One amenity item I would like to request is a deodorizing spray for clothing, as odors can sometimes cling to outerwear after sightseeing or dining. Hagi is truly a town where you can feel how much everyone loves it. I’m a little envious that you have such a hometown to be proud of. There are still many places we haven’t been able to visit yet, so next time as well, we would love to stay with Hokumon Yashiki again.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 1/3/2026～
- 2 คน 1 ห้อง
- Japanese-Modern Style [Tsubaki]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for choosing Hagi Castle Sannomaru Hokumon Yashiki for your Multiple Night Stay, and for sharing such a heartwarming review. We are truly honored that you selected our Accommodation, nestled in the UNESCO World Heritage Hagi Castle Town “Former High-Ranking Samurai Residence District,” for your trip to Hagi with your daughter. We were delighted to read that, with fond memories of visiting Hagi in your childhood, this time you traveled to explore places associated with Shinsaku Takasugi—and that we could welcome you as the setting for such a special stay. We also sincerely appreciate your kind words about enjoying conversations with our staff during your visit. In Hagi’s castle town, traces of the patriots of the Meiji Restoration and quiet historical stories still remain throughout the streets. If sharing a bit of this background and small anecdotes added color to your time with us, nothing would make us happier. We are also deeply grateful that you remembered even what happened when we escorted you to your Room and took the time to share warm words about it. It means a great deal to us that such moments became part of your travel memories. We are pleased to hear that you enjoyed our meals as well; it is a great encouragement not only for our chefs but for everyone involved. For guests staying multiple nights, we carefully adjust the menu each day while incorporating seasonal flavors so that each day brings something new. We are especially happy that you enjoyed not only Hagi’s seasonal bounty but also the tableware and presentation. We are glad you enjoyed strolling through our garden too—it was a season brightened by Kawazu cherry blossoms and camellias. We hope you were able to spend a relaxing time in the calm atmosphere of the castle town. Thank you as well for sharing valuable feedback regarding amenities. We will take your comments seriously and use them as reference as we continue striving to create an even more comfortable Accommodation. We also sincerely appreciate your warm words about the town of Hagi itself. This castle town, where history and nature coexist in gentle harmony, offers different charms in every season. We would be delighted if you would stop by Hokumon Yashiki again whenever you visit Hagi Castle Town in the future. We look forward from the bottom of our hearts to welcoming you again.
4.67
Kirinnn
วันที่โพสต์: 23/2/2026
In my personal opinion, ...
The meals were delicious, the Onsen was very relaxing, and the location was excellent—it was great that we could walk to the historic castle town for sightseeing.\nThe Ryokan had a Japanese-style exterior and a more Western-style feel inside; perhaps this reflects the era in which it was built.\nWe were able to spend a comfortable and restful time.
- ห้องพักและสิ่งอำนวยความสะดวก4
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 21/2/2026～
- 2 คน 1 ห้อง
- Room assignment upon arrival [Layout, view, and all other details are at the property's discretion]
- รวมอาหารเช้าและเย็น
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at Hagi Castle Sannomaru Hokumon Yashiki, and for taking the time to share your feedback about your stay. We are delighted to hear that you were satisfied with the meals and the Onsen, and that you also highly appreciated our location, which allows easy walks to the castle town. We are truly grateful for your kind words, and we are pleased that you were able to enjoy sightseeing while strolling through Hagi’s historic streetscape. We also sincerely appreciate your thoughtful comment that “the exterior feels Japanese-style while the interior gives a Western-style impression.” With its historical background as a former high-ranking samurai residence area, Hokumon Yashiki has been designed to cherish a traditional Japanese atmosphere while incorporating the values and comfort of the era in which it was built. It is a great honor for us as an Accommodation that you sensed this balance. Above all, we are glad to know you were able to spend your time comfortably and at ease during your stay. We will continue striving to provide stays where guests can feel the unique history and tranquility of this area. We sincerely look forward to welcoming you again in another season.