Hilton Garden Inn Kyoto Shijo Karasuma

The female staff member at reception during check-in impressed me with her proactive, exemplary hospitality.I stay at Hotels for a change of pace, and this Hotel made me feel at ease in every way—facilities, staff, and overall comfort—with no small discomforts.It was part of the Plan, but I gladly took them up on it and stayed for 24 hours.At reception, they said, “Please let us know if there is anything you need,” showing a positive attitude. At the restaurant as well: “Please relax and enjoy your stay.”They even asked, “Did you sleep well?” You don’t often hear that elsewhere. It had been a while since I stayed at a major international chain Hotel, and their training truly showed.The Room design is also charming.I can see why it’s popular with guests from both Japan and abroad.

I have stayed at various Hilton chain Hotels so far, and I was able to stay without any issues, which made me very satisfied. It was evident in many aspects that they thoroughly study their customers.