รีวิวและความประทับใจจากผู้เข้าพักที่ JAM Fukui Katsuyama Tokyu Hotel & Resorts

(จังหวัดฟุกุอิ/คัตสึยามะ) [ทั้งหมด 100 ห้อง]
คะแนนรวม
4.28
ดี (71)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.28
  • สิ่งอำนวยความสะดวก
    4.35
  • การบริการลูกค้า
    4.38
  • อาหาร
    3.96
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.46
  • ความพึงพอใจ
    4.27
  • 4.83
    初花
    วันที่โพสต์: 3/11/2026

    The best trip to Fukui

    Seven of us across three generations stayed here. Our grandchildren wanted a dinosaur-themed room, so we booked one along with a Japanese-Western-style room. The hotel assigned us rooms directly across from each other, making it easy to move between them. With three generations on different sleep schedules, everyone was happy that we didn’t need connecting rooms. Our only suggestion would be to add doorbells, as knocks on the doors were sometimes hard to hear. Our grandchildren got so excited during the trip that they felt a little unwell at times, and we appreciated your care and consideration. They were suffering from motion sickness, and we’re sorry for the trouble we caused. Thank you again for your help. Beyond the fun of the dinosaur museum, there were plenty of activities, including grass sledding, making this a great trip with children. Our grandchildren saying, “Let’s come back to this hotel,” really shows how much they enjoyed their stay.

  • 5.00
    きぼい
    วันที่โพสต์: 26/10/2026

    Who knew Fukui had a resort hotel like this?

    I had no idea there was a resort hotel like this in Fukui. We visited in autumn, but I’d love to come back in other seasons too.

  • 4.33
    旅好きうさ子
    วันที่โพสต์: 19/9/2026

    We had a wonderful time!

    We stayed for 2 nights and 3 days with my son’s family, a total of six people. The Room showed some signs of age, but we were able to relax together in the lounge, and the Onsen was very pleasant. Above all, the outdoor Facility offerings were excellent: unlimited lift rides, and at the lawn area you can freely use various play equipment, including putting golf. It’s a Hotel that really has everything families need. If we have the chance, we would definitely like to stay again.

  • 5.00
    ゲスト
    วันที่โพสต์: 13/9/2026

    Everything was high ...

    Everything was high quality, and we had a very comfortable stay. The various services, including the JAN Terrace, were excellent. This is a wonderful Hotel that we would definitely like to visit again.

  • 4.50
    ウエストサイド99
    วันที่โพสต์: 23/8/2026

    Beautiful starry skies

    A wide variety of activities for children. The pool was very enjoyable. In the lobby, the thoughtful touches such as drinks and snacks were much appreciated. Stargazing and looking up at the night sky made for wonderful summer memories. Thank you for your hospitality. It was a shame we couldn’t take the lift due to electrical work.

  • 4.83
    partie
    วันที่โพสต์: 23/8/2026

    Bringing my 7-year-old grandchild along.

    We stayed here when visiting the Dinosaur Museum and joining a fossil excavation experience. Our grandchild was completely absorbed in playing in the indoor pool and outdoors. There were so many different kinds of playground equipment that we couldn’t possibly try them all. The meals were buffet-style, with options that children would enjoy as well. The Room was clean and comfortable. There was a device for drying winter boots, which we used to dry shoes that had gotten wet from morning dew. There were also various types of Onsen, which we really enjoyed. Thank you very much.

  • 5.00
    c-c-c
    วันที่โพสต์: 2/8/2026

    The Best Summer Vacation

    The Japanese-Western style room was spacious and perfect for relaxing as a family. The buffet menu changed slightly each night, and the local vegetables were especially delicious, making every meal both tasty and enjoyable. Lunch was an additional charge, but we appreciated it as well. The pool isn’t very large, but there were plenty of inflatable rings and kickboards, and locker keys and swim caps were lent to guests free of charge. It was open for long hours (7:00–21:00), which was great—we went to the pool whenever we had some free time as a family. Perhaps because swim caps are required, there wasn’t any hair floating around, and it felt very clean. There was also more than enough to do—Mölkky on the lawn, sledding, exploring the observation deck via the lift—and our child looked so happy. Table tennis was fun too! We enjoyed the Dinosaur Museum, Eiheiji Temple, and Tojinbo as well, but the Hotel itself was excellent. We’d love to visit again as a family. If I had one request: our child always sends postcards to grandparents while traveling, so it would be nice if the shop had more Fukui postcards available and if stamps could be purchased at the front desk.

  • 5.00
    ちゅら猫どん
    วันที่โพสต์: 21/7/2026

    We were very satisfied and will definitely come again.

    We stayed in connecting rooms with three generations—our children, our grandchild, and us. On the day we arrived, we went to Dino Park; early the next morning, we visited the Dinosaur Museum; and in the afternoon, we had a great time playing at the Hotel. Our 8-year-old grandchild was thrilled and said, “This is the best Hotel I’ve ever stayed at!” It didn’t feel old at all—perhaps it has been renovated—and there were plenty of play areas for kids, so we could enjoy both indoors and outdoors. The food was delicious as well. My husband says he wants to come back in winter, and our children want to return again with all the cousins. The nature was beautiful, and it turned into a wonderful summer vacation for both adults and kids. Thank you.

  • 1.00
    Mak.in
    วันที่โพสต์: 20/7/2026

    I will never stay here again.

    Honestly, it was terrible. The Room was not thoroughly cleaned; black mold behind the sink was visible in the mirror, and there was a large round yellow stain on the tatami that looked like urine. The buffet wasn’t tasty at all, and although we stayed for 2 nights and 3 days, the menu hardly changed. I was also shocked to see staff using the buffet as their meal, which made it clear that the Hotel itself recognizes this level of quality. We paid about 100,000 yen (about 86,000 yen out of pocket after paying with points). It did not feel worth what we paid. We took this trip as family time before childbirth, and I truly regret choosing to stay here. It was so bad that I emailed my feedback on the first night, but there was no response or action the next day or even the day after that—then at checkout they just said “Sorry.” To top it off, after we had already shopped at the souvenir store, they handed us a 500-yen coupon. I told them we had already made our purchases, but they couldn’t do anything. Far from merely disappointing, it left me deeply let down.

  • 5.00
    勝山恐竜クロカンマラソンに参加した者
    วันที่โพสต์: 16/6/2026

    Please be considerate of the breakfast start time.

    I will be participating in the Katsuyama Dinosaur Cross-Country Marathon. Since the race starts at 8:00 AM, I would like breakfast to be moved earlier to 6:00 or 6:30. As this is only once a year, I hope you can accommodate this request. If breakfast starts at 7:00 AM, I won’t make it in time. Some other participants in the same marathon had to run without breakfast.

  • 3.00
    tarogo
    วันที่โพสต์: 6/5/2026

    Family-friendly

    This Hotel is close to the Dinosaur Museum and offers events that children will enjoy, making it convenient for families. The views from the pool and lounge were great. The buffet-style dinner was disappointing: the menu quality was a bit low and items were not replenished, so it did not feel like a resort at all. I felt it would be hard to relax unless you are traveling with family. The Room felt dated. The staff provided pleasant service, and overall we were satisfied.

  • 5.00
    凜たん丸
    วันที่โพสต์: 7/4/2026

    Spending spring break with my grandchildren

    We stayed here with my daughter’s family while they were visiting home during spring break. Unfortunately, there wasn’t much snow, so we couldn’t ski, but there was a pool and the grandchildren loved it. Dinner featured local ingredients and offered both Japanese and Western dishes in a relaxed setting, while breakfast was a buffet. There was a wide variety of options, and everything was delicious. The bath water quality was excellent, and we really enjoyed it. Thanks to you, we were able to relax and make wonderful memories. Thank you very much.

  • 4.67
    ごりぴろし
    วันที่โพสต์: 13/1/2026

    If you’re going for a JAM win, this is the place.

    I come to ski at Jam Katsu every year and stay here. It snowed on both days, and the snow quality was excellent. As always, the convenient access and great service were outstanding. The meals in particular have been upgraded, and the French toast at breakfast was amazing! I used the Onsen twice a day, morning and night. The in-room Facility is a bit old, which can’t be helped, but I hope it will be renovated someday.

  • 1.83
    taro3333
    วันที่โพสต์: 20/10/2025

    The front desk service is unacceptable.

    The staff may be new, but they should at least have basic manners, communication skills, and proper customer service. The response was unacceptable, and I will not return. Do not expect much from the front desk service. This Hotel does not seem to provide proper training for new employees. If you want to relax, consider staying at another Hotel. The food is also mediocre. The buffet options are disappointing with very limited choices available.

  • 3.17
    torasam5
    วันที่โพสต์: 7/10/2025

    The Facility shows s...

    The Facility shows signs of wear, such as frayed carpets in various areas, which is disappointing considering the "Tokyu Resort" branding. Additionally, although checkout is at 11:00 AM, while relaxing in bed after breakfast, there was a sudden loud noise accompanied by vibrations through the wall. Initially thinking it was caused by a neighboring guest accidentally hitting the wall with luggage, I soon realized it was much more intense. Upon stepping out to check next door, I found cleaning staff inside. Even if the previous guest had already checked out, this level of disturbance while the adjacent Room is still occupied seems unacceptable. It felt as though we were being rushed to leave early. More consideration would be appreciated. As for the food, it was a buffet and left an average impression—neither particularly good nor bad.

  • 4.83
    raracat
    วันที่โพสต์: 1/9/2025

    I had a relaxing sta...

    I had a relaxing stay. The staff were pleasant and made the experience enjoyable. I would love to visit again during the ski season.

  • 4.00
    クラシック建築巡り
    วันที่โพสต์: 1/9/2025

    I want to come again.

    We stayed here to visit the Dinosaur Museum with our family. In addition to its convenience for accessing the museum, the campfire event was enjoyable for the kids, making it a great choice for families with children. Improving the breakfast could make it even more enjoyable for adults.

  • 2.83
    一休次郎123
    วันที่โพสต์: 25/8/2025

    Katsuyama Hotel

    The event was enjoyable. It would have been nice to have drink service in the bath and bottled water service in the Room.

  • 5.00
    濱名車体
    วันที่โพสต์: 29/7/2025

    Repeat stay

    Visited Fukui again after May due to the reopening of Route 158. Explored Ichijodani Asakura Clan Ruins and Heisenji Hakusan Shrine, which we missed last time. The main highlight for the kids was staying at Ski Jam. Enjoyed Onsen three times. Planning another trip starting from Ski Jam as the base.

  • 3.83
    ニコマサ
    วันที่โพสต์: 14/7/2025

    The children were ve...

    The children were very happy staying in the Dinosaur Room for multiple nights. They enjoyed playing with dinosaur figures and arranging them, and the hotel is conveniently located near the Dinosaur Museum. I think this is a great hotel for families with small children. Since it was a multiple night stay, as mentioned in other reviews, the buffet menu didn’t change much. However, there was a play area in the restaurant for toddlers, which kept them entertained when they got bored of eating. The play areas and overall design of the hotel are well thought out for families. Despite being lively, you can enjoy your meals without worrying about others—something only possible at such a large hotel. The souvenirs from the Dinosaur Room exceeded our expectations! Considering recent extreme heat waves, I felt that visiting during cooler seasons might be better when watching kids run around on the slopes outside. We wanted to try grass sledding but had to give up because it was too hot during the day. All in all, we had a wonderful time! Thank you very much!

  • 4.00
    まおちゃんくりちゃん
    วันที่โพสต์: 31/5/2025

    Dinosaur Museum

    Stayed with my grandchild and visited the Dinosaur Museum. Excited about the Dinosaur Room! Thank you for a fun trip.

  • 3.50
    まおちゃんくりちゃん
    วันที่โพสต์: 31/5/2025

    The water was gentle and soothing.

    The water at Hoenji Onsen was gentle and had a smooth texture. The buffet meals offered a wide variety of Japanese and Western dishes.

  • 5.00
    ともやす0122
    วันที่โพสต์: 2/5/2025

    Refreshing Holiday in the Highlands

    The cool air of the highlands, completely free from the early summer heat, was amazing. Soaking in the natural Onsen, enjoying a delicious breakfast, and relaxing in the Room was the ultimate luxury. I would love to visit again during ski season!

  • 4.33
    mayu23san
    วันที่โพสต์: 25/3/2025

    It's nice, but...

    I have loved this Hotel for years, both for its location and as a Facility, and have used it many times. However, this year, for the first time, I felt disappointed. It has shifted to focus more on being a kid-friendly Hotel. I was considering becoming a member but decided against it.

  • 5.00
    はるスキー
    วันที่โพสต์: 13/3/2025

    Visit

    Visited after 3 seasons. On a weekday in March, the Hotel and ski resort were pleasantly uncrowded. However, the snow was typical for spring skiing... Next season, considering my aging body, I plan to visit in February. Stayed for 2 nights and had a satisfying Hotel experience.

  • 4.83
    花屋のmari
    วันที่โพสต์: 5/3/2025

    Senior Skiers

    I stayed here again because I had a great experience two years ago. This time, I enjoyed the dinner buffet with crab and even indulged in desserts. The Onsen was spacious, featuring an open-air bath, jacuzzi, and sauna for a relaxing experience. For skiing, the Hotel's ski-in/ski-out access to the slopes is very convenient for senior skiers. The Room was a Japanese-style room this time, but I think the sofa from my previous stay was more comfortable for watching TV. I look forward to visiting again next season.

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  • 4.33
    あさひねこ
    วันที่โพสต์: 19/2/2025

    It is a good Property.

    I use it for skiing in winter, but I'm worried about what will happen next year as the shareholders have changed. Will it focus on inbound tourism?

  • 3.00
    タコスめぐり
    วันที่โพสต์: 12/2/2025

    Best for skiing

    Convenient for skiing purposes. Meals are only available as a buffet, and there is no convenience store nearby, so finding food was quite challenging. Staying at the Hotel only offers a discount on a one-day lift ticket. It might be slightly overpriced for use on the day before a holiday.

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