รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Resonex Nago

(จังหวัดโอกินาว่า/นาโกะ) [ทั้งหมด 197 ห้อง]
คะแนนรวม
3.35
(29)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.34
  • สิ่งอำนวยความสะดวก
    3.41
  • การบริการลูกค้า
    3.62
  • อาหาร
    3.65
  • น้ำพุร้อน・อ่างอาบน้ำ
    2.79
  • ความพึงพอใจ
    3.34
  • 5.00
    tamao**

    The view from the balcony was amazing.

    Although the Room Facilities felt a bit dated, the Room was very spacious, with a mini-kitchen and plenty of storage, and our Multiple Night Stay was extremely comfortable. Above all, the view from the balcony was amazing. The balcony was also large, and we could access the private beach directly from the Hotel—the sand was wonderfully soft. There were hermit crabs too, which delighted our kids! Breakfast was very satisfying as well, with Okinawan dishes and even ice cream. The restaurant staff were kind. We would definitely like to stay again.

  • 3.33
    mwnurse

    The view from the Room is excellent.

    Stayed for 2 nights at the end of the year. Although there were signs of aging, I was given a spacious Room with a wonderful ocean view. The bathroom in the Room seemed to have a water leakage issue despite closing it properly. Breakfast had a good variety and was delicious. I also enjoyed Blue Seal ice cream, which was satisfying. I think the cost performance is good.

  • 4.17
    たこ::::::;;?

    Very satisfied.

    Very satisfied. The view from the Room was excellent! Breakfast is comparable to that of a Business Hotel. Overall, the cost performance is very good.

  • 1.20
    ウミウシ

    It is better not to stay unless it is a Resort Hotel.

    The balcony and room are spacious, with separate bath and toilet in the East Wing. However, the balcony was smaller than expected compared to the photos on the website and even smaller than our apartment's. While I anticipated some aging of the accommodation, upon checking the bathroom, there was a strong sewage smell coming from the drain! I had hoped to relax in the bath but it was unbearable! When I immediately requested a room change, it improved slightly but every time we opened it, there was still a sewage odor... The front desk staff said they didn’t notice or understand what we were talking about—unacceptable. I will never stay here again. This place might be suitable for those who don’t expect to fully enjoy their resort experience.

  • 2.50
    ゲスト

    Disappointing stay contrary to prior communication, the facility is old and inconvenient, hoping for improvements.

    During check-in, I felt uncertain about the staff's response, leaving me dissatisfied throughout my stay. Prior to arrival, I contacted your accommodation via email regarding a baby crib and was informed that it would incur an additional charge. Upon discussing this matter, your hotel proposed arranging the beds in a Hollywood style with complimentary bed guards instead. This arrangement was confirmed via email. However, at check-in, the front desk staff informed me that a baby crib had already been prepared and that there would be an associated cost. After showing them our prior email correspondence, they finally understood that we did not require the baby crib and agreed to provide bed guards free of charge as initially promised. Unfortunately, this process took considerable time and caused significant confusion. The next day, while the baby crib had been removed as requested (which was fine), the promised bed guards were never installed despite being part of your initial proposal. The discrepancy between what was agreed upon in advance via email and what actually transpired during our stay is deeply disappointing. Traveling with an infant requires a secure environment for peace of mind; however, such miscommunication led to distrust and dissatisfaction on our part. Additionally, I found the overall facility outdated and parking inconvenient to use. For this price range (¥[insert amount if applicable]), I believe there are better hotels available elsewhere. The only positive aspect of my stay was that the room offered ample space. I strongly urge improvements in service quality moving forward.

  • 2.50
    Family trip planner

    Frugal Hotel

    The hotel provides essential room facilities such as an AC control panel, but the bidet toilet was not functioning, even in the room reserved for my parents-in-law. While the hotel offers a stunning sea view, it does not provide complimentary welcome mineral water. The vending machine on the first floor lobby only sells cigarettes, and mineral water is only available from a vending machine on the second floor, which is inconvenient. The room features several water-saving notices, and the shower faucet must be tightly closed to prevent leaks. Only one room key was issued per room, causing inconvenience. Despite reporting this to the front desk staff, they could only apologize without offering a solution. Additionally, the carpet in the room has an old smell. Breakfast includes a variety of Japanese dishes with Blue Seal ice cream available in their cabinet display.

  • 2.00
    ぷげらたん

    Far from the town of Nago

    The access from the city of Nago is not very good, but there is a beach right in front, and it was very beautiful. However, I don't think it can be considered a Resort Hotel. There is only space for 30 cars nearby, and if you can't park there, you have to go quite a distance, which is quite tough.

  • 5.00
    やどかりなかま

    The best view

    The view was amazing. I wanted to spend a day just looking outside from the balcony without doing anything. It's a Hotel I want to stay at again. The Room was spacious and comfortable even though it was a twin.

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