รีวิวและความประทับใจจากผู้เข้าพักที่ RAKO HANANOI HOTEL

(จังหวัดนากาโน่/คามิสุวะออนเซ็น) [ทั้งหมด 155 ห้อง]
คะแนนรวม
4.37
ดี (83)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.22
  • สิ่งอำนวยความสะดวก
    4.17
  • การบริการลูกค้า
    4.58
  • อาหาร
    4.22
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.55
  • ความพึงพอใจ
    4.45
  • 4.33
    赤月兎
    วันที่โพสต์: 24/9/2026

    The lake of the gods lies still, calmed by distant fireworks.

    The hotel is located due east of Lake Suwa. The main building has north- and south-facing windows, while the annex (Palace Wing) has east- and west-facing windows. Summer fireworks are launched directly north of the hotel. If you are visiting for the fireworks, a north-facing room in the main building is recommended; if you want lake views and sunsets, a west-facing room in the annex seems best. (The “Floor Plan” on the official website is easy to understand.) Enter from the south side of the hotel and head east into the large parking lot in front of the main entrance (south side). Leave your luggage with a bell attendant and park in an available space. Check in at the front desk, and your luggage will be brought to your room on a cart. The room is clean, stylish, bright, comfortable, and recently renovated. Along the large north-facing window there is a long counter with chairs. To the left you can see Lake Suwa; to the right, beyond a Red Cross hospital building, you can view Suwa town and the northern mountains. The night view is also beautiful. There is no view from the unit bath. At showtime, lights from buildings in the hot-spring town dim down and fireworks rise directly to the north for about 10 minutes. Music seems to play as well, but it cannot be heard from inside this room. The private bath “Anzu” is an indoor scenic-view bath with a large window facing north. The private open-air bath “Karin” faces west but has privacy screening with fencing/hedges. Both are spacious enough, very clean, and each has two washing stations. The Chinese cuisine features approachable gourmet dishes. Most tables are families so it’s generally quiet, though there may occasionally be groups drinking loudly. The breakfast buffet is also excellent. There is a long counter on the west side where you can dine facing toward the lake (first come, first served). Breakfast hours are set generously long, and estimated busy times are posted as well. My review rating reflects my personal opinion using 3 as “fair for price.”

  • 4.00
    ゲスト
    วันที่โพสต์: 23/9/2026

    The staff were very kind.

  • 3.67
    大阪チャーリー
    วันที่โพสต์: 17/5/2026

    Significantly better than a Business Hotel.

    I stayed in an Economy Single (Double?) Room in the annex. Dinner was not available as part of the plan, but the breakfast buffet was on par with an Onsen Hotel, and the Room seemed to have been renovated and was very clean. I also enjoyed the large Onsen public bath. For dinner, I ate at the Chinese restaurant in the Hotel, and both the taste and prices were excellent. I definitely recommend this over staying at a Business Hotel.

  • 5.00
    ujikei
    วันที่โพสต์: 14/5/2026

    I like this Hotel’s bathhouse.

    I stay here when I have business trips to the Suwa area. It had been a while since my last stay, as I hadn’t had the chance to stay recently. The room was clean and comfortable. I especially like the large public bath, and even on a one-night stay, I used it twice—at night and again the next morning. I’d like to stay here again on my next business trip.

  • 4.83
    名無しの逸休さん
    วันที่โพสต์: 26/4/2026

    If it’s not peak season, this option is available.

    This is probably my third stay. The highlight is the large public bath with an open-air bath as well. (This time I soaked in the medicinal bath.) Some of the in-Room amenities feel a bit dated (no modern key card, the unit bath in the Room can hurt if you catch your foot at the entrance, and there’s a sulfur smell from the natural Onsen), so that’s minus one star. Everything else is more than enough. The Onsen gives you a light hot-spring therapy vibe. (The Onsen area has been thoroughly cleaned up.) If you can stay for 10,000 yen, it’s excellent value for money.

  • 4.20
    そうしのぷん
    วันที่โพสต์: 9/3/2026

    Thank you for your kind assistance.

  • 5.00
    まえええここ
    วันที่โพสต์: 20/2/2026

    Absolutely wonderful and beautiful.

    I came here mainly for Lake Suwa, but the food was amazing too—overall, it was fantastic.

  • 4.00
    ぅめちゃん
    วันที่โพสต์: 29/1/2026

    Warm and attentive hospitality

    The Hotel itself seems to have a fair bit of history and feels a little old, but it was an Accommodation where you could really feel the attentive hospitality that makes up for it. I also appreciated the Shuttle Service to Kamisuwa Station; the staff in charge of the Shuttle Service and the front desk staff were all very polite and pleasant, so I had a comfortable stay. The Room was clean and spacious, and I was able to relax. However, while the sauna was fine, it was a bit disappointing that only the open-air bath closed at 10:00 p.m. The price was reasonable as well, so I would like to stay again. Thank you for your hospitality.

  • 4.17
    岡山の旅行好き
    วันที่โพสต์: 7/1/2026

    New Year’s Holidays

    The views were very nice. I stayed here hoping to enjoy the snowy scenery around the area, but there was no snow at all, so I was a bit disappointed. The Hotel had great meals and excellent service.

  • 4.33
    まるきゅー
    วันที่โพสต์: 16/11/2025

    We stayed as a famil...

    We stayed as a family of three. The Room in the main building felt a bit dated in places, but it was well maintained and comfortable. We made a Reservation for a private bath for my elderly mother, and it was more spacious and easier to use than we expected, so she was very pleased. The bedding didn’t suit us perfectly, which was disappointing, but we were satisfied overall and would like to stay at this Accommodation again when we visit Suwa.

  • 4.33
    シトロエンC4
    วันที่โพสต์: 12/11/2025

    Only the open-air Onsen bath is available in the large public bath.

    It’s great that the large public bath is available for a morning soak from 4:30 a.m. However, the Onsen is only in the open-air bath; the indoor baths are an obsidian bath and an herbal bath. It was nice to have plenty of washing stations. The Chinese dinner course was very good. I’d like to stay again. At breakfast, the buffet was inconvenient because there was only one toaster oven for bread. The pancake batter wasn’t very good. At other hotels, you place a plate under the dispenser, but here several pancakes were cooked and placed directly on the surface—I thought someone had pressed the button. I was also happy that the in-room TV includes BS channels. I’ll be back again.

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  • 5.00
    みこみこみここ
    วันที่โพสต์: 1/11/2025

    The hospitality is exceptional.

    The building itself feels a bit old in places, but the service was so outstanding that it didn’t bother me at all. Everyone greeted us, was very polite, and had such a warm manner that we naturally felt relaxed throughout our stay. Breakfast offered a great variety, and the view was beautiful too.

  • 3.50
    =ひまひま=
    วันที่โพสต์: 16/9/2025

    Unfortunately, the weather wasn’t great.

    Unfortunately, the weather was not great, but the view of Lake Suwa from the upper floors helped us relax. However, we found hair in the Room sink, and for some reason there was also a tissue on the toilet floor, which was disappointing. The food unfortunately did not suit our taste, and perhaps due to other guests’ manners, the large public bath after dinner was very dirty and unpleasant. However, service standards were well maintained; while the younger staff responded exactly by the manual, there was no unnecessary chatting among employees and we could see them working in a pleasant manner.

  • 4.00
    唐松2
    วันที่โพสต์: 31/8/2025

    A Hotel of the Perfect Size

    It feels like a middle ground between a business hotel and a large Hotel, and I felt the Facility offerings were very well equipped for its capacity. Also, the hammock and background music on the terrace overlooking Lake Suwa were great. The chatter while waiting for the elevator from group guests was noisy. The breakfast venue also seems crowded until 8:00. The view from the Room was nice. Both the public bath and the restaurant are spacious and well equipped.

  • 4.00
    ミヨさん
    วันที่โพสต์: 17/7/2025

    The bath is wonderful.

    Great value for money. The baths are amazing. There are multiple tubs, and the men’s and women’s baths switch between night and morning, so even with a one-night stay you can enjoy more of them. We stayed two nights, so we were able to enjoy everything both at night and in the morning. There is a Shuttle Service from Kamisuwa Station, which was very helpful since we didn’t have to walk with our luggage. Waking up to the view of Lake Suwa was the best way to start the day.

  • 4.83
    おねこ18
    วันที่โพสต์: 24/3/2025

    Great value for money, and the staff left a positive impression.

    During a business trip to Kamisuwa, I decided to stay at this Hotel by Lake Suwa. The staff at the front desk and elsewhere were very polite and attentive. In terms of facilities, the bed was firm and very comfortable, and the lack of excessive services was also a plus. For dinner, I initially thought about having "unagi" outside but ended up dining at the Hotel's Chinese restaurant due to fatigue. The meal exceeded its price in quality and was highly satisfying. Of course, the Onsen was excellent as well. Overall, I think this Hotel offers exceptional value for money.

  • 4.83
    Amethyste
    วันที่โพสต์: 13/2/2025

    Enjoy Onsen at a reasonable price

    Enjoy a solo trip with Onsen, and relax at an affordable price. The plan includes amenities and breakfast. The content is fulfilling and very good. Dinner is available at a reasonable price at the Chinese restaurant within the hotel, with delicious a la carte menu options.

  • 3.40
    菊日和
    วันที่โพสต์: 6/1/2025

    About the Room

    About the Room I stayed at the Palace building. As per the reviews, it was old but clean. However, I didn't expect the toilet seat not to have a heating function, which was unexpected. Instead, there were adhesive sheets sold at 100-yen shops. Also, the refrigerator was very large. I don't think many people would use this size alone, so it might be better to place something else instead. The faucet had separate taps for hot and cold water, making it difficult to adjust the temperature. It was hard to get the right temperature, and when I finally set it, I felt guilty about leaving it running, but I thought it was better than getting burned. I chose a lake view room, and I was delighted that the view was better than I imagined. The clock attached to the bed was constantly bright, and I think I woke up every hour. I wish it could be dimmed at least. About the Bath The quality of the spring, the view, and the variety were all wonderful. I wasn't one to take morning baths, but it was so good that I went in. It was so good that I would want to stay again just for this bath. There were a reasonable number of washing areas, lockers, and baskets in the changing room, so I could use them smoothly. If I had to suggest an improvement, I would like the hairdryer to be the latest Nano Care model. Since the bath is so good, it would be nice to have a good experience after the bath as well. About the New Year Project Thank you for the valuable opportunity. I would appreciate it if you could write the details if possible. I thought I would see Lake Suwa in the morning with the hotel staff. If it's just an observation of the ice formation, those who are not familiar might not immediately think that the title's parishioners are involved. Please make it a content that allows many people to experience this wonderful opportunity.

  • 5.00
    Mnおじさん
    วันที่โพสต์: 2/1/2025

    It was good.

    The staff's service was excellent.

  • 4.33
    ゲスト
    วันที่โพสต์: 28/11/2024

    Among the hotels in the area, it offers quite good value for money.

    Not only the staff but also many guests are from foreign countries. The receptionist was a young Southeast Asian woman, but her Japanese was excellent, and her service was natural and very kind. The natural smile of the woman who assisted us was impressive. The parking lot is spacious, and I am almost satisfied, but what bothered me was that the breakfast buffet did not have the most common vegetables like tomatoes and lettuce in the salad, which was disappointing. (I assume it's because the price of vegetables is soaring.)

  • 5.00
    あやのん@
    วันที่โพสต์: 17/11/2024

    The service, meals, and Onsen were all excellent.

    It was my first time staying in Suwa. I wasn't familiar with the area and hadn't researched much in advance, but the onsen was wonderful with an open-air bath and various baths with different benefits, making it very comfortable. The breakfast had a wide variety of dishes, including local cuisine, which was delightful. The taste was also very delicious. On a whim, I decided to visit Suwa Taisha, and there was a bus stop nearby. The front desk staff kindly provided directions. The hotel is by the lake, offering a fantastic view, and taking a walk early in the morning feels great! At night, there are buildings with a Thai restaurant, a yakiniku restaurant, and a ramen shop, so even if you travel spontaneously, you won't have any trouble. Unfortunately, I couldn't visit this time, but it seems there's a delicious bakery nearby, so I definitely want to stay again.

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