รีวิวและความประทับใจจากผู้เข้าพักที่ EM Wellness Fermentation Lifestyle Resort

(จังหวัดโอกินาว่า/หมู่บ้านคิตะนากากุซุกุ) [ทั้งหมด 210 ห้อง]
คะแนนรวม
4.22
ดี (72)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.13
  • สิ่งอำนวยความสะดวก
    3.96
  • การบริการลูกค้า
    4.38
  • อาหาร
    4.33
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.21
  • ความพึงพอใจ
    4.33
  • 4.83
    ゴンドリアン

    I’m glad I stayed here.

    My biggest concern was that the Hotel had been renovated. When I looked into its history, I learned it is a building with real historical value. I felt vaguely uneasy at first, but reading the Reviews put my mind at ease. I was also curious about what “EM” meant, but I didn’t look it up and figured I’d find out once I arrived. After making my Reservation, I started noticing that “fermentation” is surprisingly common in everyday life. I hadn’t had many chances to stay here before, but this time I decided to book a stay. It was far more comfortable than expected, and staying here was absolutely the right choice. The view from the Room was amazing—because it’s on higher ground, you can see far into the distance. I could even see the expressway I usually drive on without thinking about it, and beyond that, there was a view of the sea. The Room is cleaned using EM as well, and it made for an exceptionally comfortable stay. What impressed me most was the food. It wasn’t just an ordinary buffet; everything seemed thoughtfully designed with health in mind, and EM is used too—I genuinely felt refreshed from within. The dishes also had a wonderful homemade quality, and every item tasted great with real ingredients you could appreciate. It almost makes me regret not coming sooner. The large public bath was spacious and relaxing, with no crowds, so I could unwind at my own pace. It soothed both body and mind. What surprised me most was how warmly each staff member welcomed guests. They supported one another as a team and treated guests with simple, genuine consideration. Unlike many other Hotels where service can feel formal or scripted, their hospitality felt truly personal—and that made all the difference. This stay was so wonderful that it’s a Hotel where I definitely want to return. If you’re unsure about booking Accommodation here, I highly recommend experiencing it at least once.

  • 4.67
    柴犬のパパ

    A well-maintained Hotel with a sense of history.

    Although the building shows its age, it was a clean and comfortable Hotel with excellent staff service. As the Review said, the spa and breakfast are a perfect 5 out of 5. The breakfast menu included Okinawa soba and nakami-jiru, among others, and I was happy to be able to enjoy Okinawan cuisine. In addition, the EM-related dishes featured on the menu were also delicious. I definitely recommend adding the breakfast buffet. It would be even better if access were a bit more convenient, but since it is on higher ground, the view was great. I would like to consider this as an Accommodation option again on my next trip to Okinawa.

  • 5.00
    ボストンキャット

    A healthy, great-value Resort Hotel

    This was my third stay, the first in five years. This time I was here for work, so I stayed in a twin Room as a single guest on a Plan with breakfast included. The building is clearly aging, but for this price you get a tasty, healthy breakfast and a large public bath as well. The bubbling reclining bath is pleasantly lukewarm, which I recommend for people like me from Kansai who don’t do well with very hot baths. The mist sauna also isn’t overly hot, so it’s suitable even for guests with heart conditions. The Room is spacious, with plenty of space even if you fully open your suitcase. There are many washing machines and dryers, and they’re free to use with detergent provided—truly attentive hospitality. Above all else, the food stands out: healthy yet well-seasoned. The sata andagi sold at the bakery is surprisingly huge despite being inexpensive. Of course it contains no preservatives, so it has an elegant flavor and tastes great; I also think their bread, jam, and butter are high-quality products worth buying. When I come to Okinawa, this is a Hotel I’d happily stay at even if it meant renting a car to get here.

  • 3.00
    klim

    The Room is…

    Our flight was delayed, so we checked in later than planned. There were two front desk staff members; one was assisting another guest and the other was on the phone, so we waited for a while. After the call ended, a female staff member called us over and checked us in, but she spoke quietly and gave a very matter-of-fact explanation, which was a bit disappointing. Breakfast was included, but there was no explanation about breakfast vouchers. Later I asked another front desk staff member and learned that I just needed to give my Room number or name. It slightly dampened my mood at the start of the trip. The Room size was satisfying, but since it hasn’t been renovated, there were scratches on the walls and some wallpaper seams were lifting. I expected it to be old, but that part was still disappointing. The large public bath is far from the Room, which can’t really be helped, so I made the walk. When I went right before closing after going out, all washing stations were occupied and I had to wait. At first I didn’t realize there were three cleansing oils and three face washes placed off to the side. As mentioned in other Reviews, closing at 10:00 PM felt too early. My husband told me that “Auld Lang Syne” played and women rushed out when he went to the laundry area. Also, when I went in the morning, someone (probably a foreign guest) stayed in the changing room looking at their smartphone for a long time. Even though multiple signs on the lockers said phones are not allowed inside, they didn’t seem concerned at all. I would like staff to check more regularly. Breakfast didn’t have a huge variety, but it was delicious. The staff also worked efficiently. I had requested a birthday cake for my husband, and when a male staff member brought it to us he kindly provided candles and took many photos for us—it became our best memory of this stay. Thank you very much.

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  • 1.00
    静養希望の宿泊者

    It felt like a student group training camp, far from a relaxing environment.

    I stayed here for an important trip and wanted a quiet environment. I chose this Hotel because it had many high ratings, but the result was a very disappointing stay. - Shared-area etiquette: A large group was loitering at the Hotel entrance, and I had to be extremely careful just coming and going. The lobby and hallways were constantly noisy, and I couldn’t relax even in my Room. - Buffet chaos: There were long lines of student groups, to the point that it seemed impossible to even get food. It was not an atmosphere where you could enjoy a quiet meal. - Facilities taken over: The coin laundry and dryers were constantly occupied by group guests, which is critical for longer stays. I couldn’t use them when I needed to. - Spa overcrowding: When the spa overlapped with group bathing times, it was so crowded that I couldn’t relax at all. The Hotel does seem to make announcements about “crowding,” but in reality I felt that the comfort of regular guests is significantly compromised. If you are staying for rest or an important purpose, I recommend avoiding this Accommodation.

  • 4.50
    一休USA

    A Body-Friendly Hotel

    I stayed here for the first time to support a baseball training camp. This Hotel has a clear focus on boosting immunity, and the meals were delicious—perfect for gut health. The bath was spacious and relaxing, and I was very satisfied. I will definitely stay again. The building does show its age in places, but the layout is roomy and it has been renovated, so it didn’t bother me. Access is basically by car only, so I would appreciate a Shuttle Service from the nearest station or bus stop.

  • 4.17
    あさぎいろ

    An Accommodation That Will Rejuvenate You

    It’s in a quiet location and feels like an ideal place to relax. The breakfast was also health-focused and delicious. What was disappointing was that the bath and sauna were only available until 10:00 PM. When I went in around 9:50 PM, the closing music started playing, which really surprised me. I wish the hours had been displayed more clearly or explained as an important note at check-in. The closing music was quite a letdown. If possible, being able to use the facilities until around midnight would make it easier even when returning after dinner.

  • 4.33
    Leesa

    A Hotel Where Time Flows Quietly

    I stayed for two nights this time. I felt the bath was a bit far, and I wondered if there was a sign to remove shoes before entering the bath facility? Or perhaps it was too small, as I didn’t notice it at all and entered the changing room with my shoes on. It would be helpful to make the signage clearer. Additionally, walking barefoot over a long distance felt slightly uncomfortable. The shower water turned cold after running for a while, which was inconvenient. Other than that, everything else was excellent. It would be nice to have coffee provided in the room amenities. A foldable luggage rack would also be appreciated—ideally one per person if possible. Aside from these points, the facilities and service were very good overall!

  • 3.00
    東京ママさん

    Access Issues

    Following the bus directions provided on the site, I couldn't find a taxi at the bus stop and had to walk instead. The uphill journey was quite challenging.

  • 4.83
    マラクヤ

    It was comfortable.

    I stayed alone in a double Room. The natural and simple interior was lovely. As someone with atopic dermatitis, I appreciated the attention to detail in soaps and meals, which made me feel safe and comfortable. The bath hours are until 10 PM, but it would be nice if they were extended a bit later.

  • 4.00
    aokenta

    The aging of the Fac...

    The aging of the Facility is noticeable, but it is maintained reasonably clean. The large public bath and meals are satisfactory. Thank you for your hospitality.

  • 4.83
    かなちゃんさん

    Great value for money

    Stayed on the day of arrival in Naha. The building is old but clean. The large public bath was a nice feature, and they provided additive-free soap and shampoo, which made it safe for children to use. Breakfast ingredients were carefully selected, and everything was delicious. The Caspian Sea yogurt was excellent! The free laundry service with soap provided (also additive-free) was very helpful. With the summer vacation plan, children up to elementary school age stayed for free, making it a great value stay. I would love to stay here again during my next trip!

  • 4.50
    ヒロ（京都）

    Accommodation That Delights Your Body

    After spending a day at Junglia, I chose this Hotel, conveniently located near the highway interchange. I initially planned to relax my tired body in the large public bath, but unfortunately, it closed at 10:00 PM and I couldn't use it on the first day. However, the next morning I was able to enjoy it from early hours and even after check-out until 3:00 PM, allowing me to take my time without feeling rushed. This Hotel has its origins dating back to before Okinawa's reversion as a Hilton property, so the guest rooms are well-constructed. The highlight is definitely the breakfast buffet! Packed with enzyme power, every dish was light and refreshing—perfect for starting the day with a hearty meal. I’d love to visit again during off-season for a Multiple Night Stay and enjoy relaxing in their baths!

  • 4.17
    ひまねこちゃん

    For Fermentation Enthusiasts

    For those who may not be fermentation enthusiasts, it might seem ordinary, but if you love fermentation, this Hotel will truly excite you! The souvenir shop is filled with EM products and fermentation-related items, making it hard to resist buying too much! The staff are professionals, so having conversations with them is also enjoyable!

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  • 5.00
    お米たろう

    A Hotel Where You Can Experience the Benefits of EM

    I stayed at this accommodation after a friend passionately recommended EM bacteria to me. It was the last night of my 6-day, 5-night trip to Okinawa, and I felt completely relaxed thanks to the spa, fresh and high-quality meals, the atmosphere of the hotel, the room, and the friendly staff. My knowledge about EM bacteria was limited to "microorganisms created during fermentation are good for both health and the environment," but staying here made me feel that there’s something special about this place—it just feels good. Apparently, EM is used in cleaning and even on the walls of this facility. While it’s not a luxury hotel, it seems they purchased a building previously managed by Hilton or Sheraton and renovated it. The rooms have spacious layouts with large balconies and bathrooms that make great use of space. The entire building feels bright with good airflow—very refreshing. It seems popular among locals as many visit for day-use at the spa or café; however, it never feels noisy or overwhelming. The staff genuinely seem to enjoy their work, creating an uplifting energy throughout. There’s a welcoming yet calm atmosphere here that you won’t find in onsens or high-class hotels. Next time I’d love to stay longer so I can enjoy massages and take my time relaxing!

  • 3.83
    Amaretti

    Thank you for your patronage.

    The futon in the Japanese-style room felt a bit hard, and I couldn't rest well on the first night. However, after requesting at the front desk, they kindly provided an additional mattress from the second night, which made it much more comfortable. It might have been due to timing, but there were some noisy groups of students. I appreciated being able to use the washing machines frequently. The large public bath was relaxing and helped relieve my fatigue. The flowers and plants around the property were beautiful in places. Thank you for everything!

  • 4.00
    chakomayu

    The stone sauna is incredibly relaxing.

    About 10 years ago, when I stayed here, the name was different, but the stone sauna was excellent, so I made a Reservation this time. As I am interested in fermented foods, overall it was good. However, the aging of the Facility and the response from the male staff at the front desk were disappointing. His attitude did not seem fitting for a Hotel staff member and made me hesitant to approach him. Even during a phone inquiry about forgotten items, his response left me feeling uncomfortable.

  • 3.50
    ばんちょ～

    Wonderful Hotel!

    I arrived too early and tried to check in more than an hour in advance, but I was able to check in easily, possibly because the room cleaning was finished! A pleasant surprise. There was no water in the room, and you have to go fill a container, but I found the water very easy to drink. The hotel itself does feel old, but the room was clean and I didn't mind. The fact that the washing machine is free is another great feature. I was grateful to be able to do a week's worth of laundry. The breakfast doesn't have the extravagance or variety of a luxury hotel, but there are plenty of healthy options. The homemade dressing was delicious, and I thoroughly enjoyed the salad. It might have been a coincidence this time, but the cherry tomatoes were too sweet! I ended up eating tomatoes as a dessert rather than just in the salad. The breakfast venue is on the first floor, so I was able to handle it calmly, but the fire alarm went off, and there was an announcement that it was detected on the basement floor. After that, a burnt smell wafted through, but it seems it didn't lead to a fire, which was a relief. Before going to bed, I brought ice from the ice machine to have a drink, and in the morning, I noticed that in the paper cup with melted ice, there were many particles that looked like rust. I mentioned it to the front desk at checkout, so it should be fixed. The parking is free, and if the timing is right, I'll stay again and enjoy the healthy breakfast!

  • 2.67
    よっちゃんちゃんのいか

    Room and large public bath are...

    The breakfast buffet was very healthy and good, but the Room and the large public bath were old and disappointing. Especially, the mattress of the bed was too hard and my body hurt every day...

  • 1.83
    けむタロー

    Various disappointments

    It was a slightly unusual concept and was also featured in a family magazine, so I had high expectations. The bathtub in the room was not cleaned, and the grime was rough. I was able to scrub it off, but I felt sad wondering why I was cleaning someone else's grime during my year-end trip. I reserved a course meal for dinner. They prepared the best seat in the middle of the lounge for us, and we were able to relax. The vegetables were very delicious. I was hoping to have plenty of warm vegetables at the breakfast buffet, but the fresh vegetables were only in the salad. The rest was a typical buffet, and I didn't feel any particular attention to detail. The dishes were plastic, and it felt cheap. This is not the hotel's fault, but perhaps because it was the year-end and there were many families, it was very lively, the laundry corner was crowded, and some dryers were broken, which made me feel a lack of security. If they are promoting a fermentation resort, I wish they had been more thorough in their branding.

  • 4.00
    キャシー

    Dinner was disappointing.

    Although they offer good quality salt and seasonings, the meals were disappointing. During the New Year holidays, I had breakfast three times and dinner twice, but they were almost the same. The desserts on New Year's Eve and New Year's Day were exactly the same, which was disappointing as I had high expectations. The breakfast was even better in terms of content. Other services were not bad at all, and if they are branding themselves as a fermentation resort, I wish they had paid more attention to the meals. It is very disappointing.

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  • 4.50
    もももひろ

    Stays that deserve more recognition

    For health-conscious individuals, I believe this is a property where you can truly enjoy and feel at ease. The building and facilities do feel a bit old, but they are thoroughly cleaned. I have a house dust allergy, and when I stay at properties, I often experience a runny nose and sneezing, but I had no symptoms at all at this property. Moreover, I think the hidden charm of this property is relaxation. The level of treatment is high, and the customer service is top-notch. If you have time, I highly recommend experiencing this as well. I will visit again!

  • 4.17
    夢みる子

    A property I want to visit again

    The entire facility is enveloped in a refreshing fragrance. The Room also has a natural scent, and the bed linen is comfortable, allowing for a restful stay. The course dinner in the starry garden was extremely satisfying. It was reassuring and enjoyable to know that all the ingredients were carefully selected. The bread and cakes at the café in front of the reception were delicious and surprising. However, it was unfortunate that the bath was always crowded, making it difficult to relax.

  • 4.50
    やまもも酒

    It was excellent.

    I stayed for three nights with a breakfast buffet included. The menu was different every day, and I enjoyed it very much. The salad and longevity dressing were especially amazing, and I consumed a lot of salad every day! I was able to spend very healthy days. The dinner buffet was also very delicious, and my whole family agreed that we would like to repeat our stay. The facility itself cannot be described as brand new, but it was clean and well-maintained, and there were no unpleasant points. The free use of the coin laundry was also very helpful!

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  • 5.00
    ルーブル

    I was healed.

    This was my second stay, and the room with a sea view had a great view. The staff's service was pleasant, and both the food and the spa were truly wonderful. I have already made a reservation for three nights next year. It seems that with a three-night stay, you can choose your meals, which I'm also looking forward to.

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  • 4.83
    kisekazu

    A long-established hotel

    It was a very good hotel with the theme of EM, focusing on organic meals and health foods. The breakfast was also very delicious, in line with the theme. I really liked the additive-free shampoo and body soap. It was great to be able to use the large public bath and sauna as well.

  • 2.50
    尼のタケタケ

    The meal I was looking forward to

    I was looking forward to the fermented wellness meals, but I am disappointed. It was merely fermented in name and very poor in quality. I cannot recommend it to anyone. I hope they reconsider.

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