EN RESORT Re'Cove Hakone

The hot springs and the room were both wonderful, and I was able to relax throughout my stay.All of the staff were cheerful and kind, and the check-in explanation was thorough and easy to understand.Dinner was delicious and I was very satisfied! The drinks felt a little pricey, but the food was so good that it didn’t bother me much.The rice balls at breakfast were also excellent.Since check-out is until 11:00 a.m., it was great not to feel rushed in the morning—I could enjoy breakfast and then take a relaxing bath afterward.I was happy with everything—the hot springs, the delicious meals, and the staff’s service—and had a truly wonderful time.It’s an inn I’d love to stay at again!Thank you very much.

Due to the bad weather, I think I caught a chill after getting soaked in the rain and started feeling unwell after check-in. When I told the front desk I was feeling cold and asked for heating, they promptly brought a heater and a fan heater to my Room and even set them up for me—I truly appreciated it. They also kindly offered to deliver rice porridge to my Room, but when I said I wanted to go to the restaurant, they specially prepared rice porridge for dinner. Everything was served with warm smiles, which was incredibly comforting. Thank you very much. The next day I felt better and was able to enjoy Picasso at the museum before heading home. (The free-flowing hot spring water was excellent.)