รีวิวและความประทับใจจากผู้เข้าพักที่ Kurobe Kanko Hotel

(จังหวัดนากาโน่/โอมาจิ) [ทั้งหมด 88 ห้อง]
คะแนนรวม
4.03
(64)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.84
  • สิ่งอำนวยความสะดวก
    3.73
  • การบริการลูกค้า
    4.05
  • อาหาร
    4.06
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.44
  • ความพึงพอใจ
    4.05
  • 2.50
    マナニモ

    It felt like a public Accommodation.

    We stayed on a 1-night/2-day Plan: buffet breakfast and dinner (2 meals), an 8-tatami Japanese-style Room (with bath and toilet), for JPY 52,800 for two people. (It was during a holiday period.) For sightseeing at Kurobe Dam, this Hotel Facility is very well located. The Facility felt as clean as reasonably possible, and the large public bath was very pleasant. The staff also worked hard in their respective roles and were friendly. My overall impression is that both the atmosphere of the Facility and the staff service feel more like a public facility—businesslike and efficiency-focused. Basically, there was no escort to the Room; even with two guests, only one key was provided; and you lay out your own futons. Towels were one bath towel per person and (I think) two face towels per person; an in-room notice said additional towels are available for a fee. As for the buffet meals, the fresh vegetables at the salad bar were excellent—very much what you’d expect from Nagano. I went back for seconds at both dinner and breakfast just for the salad bar. Other than that, it felt like they focus on increasing variety: lots of fried items, lots of processed meats. The grilled fish was tough and shrunken. The featured crab was average. Overall, it was average. The dining area is free seating, like a food court style venue. If you’re happy about all-you-can-drink alcohol, that’s a plus. My rating is based on this price point of around JPY 50,000 per night for two people. I personally felt it was very expensive—JPY 25,000 per person—and I did not feel we received service worth what we paid: businesslike service focused on operational efficiency from the Accommodation side; a “number of dishes” style buffet; faded yukata robes; and extra towels costing extra. What I want to emphasize is that if this were JPY 20,000–30,000 per night for two people, my evaluation would be completely different: reasonably clean; friendly staff; you’re left alone in a comfortable way; unlimited food and drinks; a pleasant large public bath; convenient for visiting Kurobe Dam. This kind of Hotel does have its appeal. However, I did not feel it offered value equivalent to JPY 50,000 per night. For your reference.

  • 2.83
    Hiro23pv

    Student days

    It felt like an Accommodation where I stayed during a ski trip over 40 years ago, and the value for money was so-so. Breakfast was delicious with a wide variety of options. The bath was also large and comfortable.

  • 2.33
    れなま

    Is this a ski accommodation?

    The design of the accommodation reminded us of a ski lodge we visited on a tour in our younger days, including the hallways and rooms. My husband and I found it refreshing since we hadn't stayed at such a hotel recently, but our grandchildren were not impressed. On the first night, my daughter and grandchildren had dinner at the facility, but there were many guests who appeared to be Chinese eating crab while live-streaming on social media, which created an unpleasant atmosphere. As a result, they refused to dine at the restaurant on the second night. While inappropriate behavior by some guests can cause issues, it is crucial for facilities to address such matters properly. Although their way of relaxing may differ from that of Japanese people, actions like hoarding food or broadcasting videos while eating seem impolite. We chose this hotel because it was close to Kurobe but found this aspect disappointing. However, we appreciated the evening service with oden, meat buns, sweets like manjuu, and beer—it was excellent. Additionally, the water was delicious.

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  • 4.17
    旅好き50歳

    Accommodation Reviews

    The room and Onsen were clean. The meals were served buffet-style, and they were delicious with a satisfying variety and quantity. However, at the dining area, some intoxicated guests from China were speaking loudly and burping without restraint. In the Onsen, children from the same group splashed around in the bath while their guardians failed to intervene or correct their behavior, which highlighted noticeable breaches of etiquette. To ensure repeat visits from Japanese guests, addressing these issues is essential. While it is understandable that there are many international travelers due to inbound tourism, it might be beneficial to provide more thorough explanations about Japanese manners during check-in.

  • 2.17
    さくらんぼ2025

    A bit disappointing

    The accommodation was very affordable, so I didn't have high expectations. However, the shower curtain in the room and the chairs in the public bath were severely moldy. Additionally, the hairdryer in the room still had hair from a previous guest. These issues are unrelated to the accommodation cost and should be addressed with more care, leaving me feeling slightly uncomfortable as I departed.

  • 5.00
    みひりとせ

    Luxurious and attentive service

    I made a Reservation because I wanted to go snowboarding. The free Shuttle Service to several ski resorts was very convenient. The Onsen and Room were clean, and the meals were luxurious with all-you-can-drink alcohol. The price of around 10,000 yen is an incredible deal. It truly turned into an enjoyable trip. Staying at this Hotel makes you not want to stay at any other Hotel. Thank you very much!

  • 4.00
    価格より質重視

    Good value for money

    I was impressed by the sight of two female staff members working diligently at the dining venue.

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