รีวิวและความประทับใจจากผู้เข้าพักที่ Sakura-an Kawaguchiko Hotel

(จังหวัดยามานาชิ/ทะเลสาบคาวากุจิ) [ทั้งหมด 21 ห้อง]
คะแนนรวม
4.21
ดี (66)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.35
  • สิ่งอำนวยความสะดวก
    4.20
  • การบริการลูกค้า
    4.02
  • อาหาร
    3.98
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.45
  • ความพึงพอใจ
    4.21
  • 4.20
    Oyazy

    The bath and sauna facilities are exceptionally well-equipped.

    As a Hotel produced by Takano Yuri, it offers excellent spa facilities. The baths feature three types of saunas, each with its own unique experience. There are also three types of stone saunas, perfect for a thorough detox. The Room bed was a comfortable Simmons bed. Overall, it was great value for money and very satisfying.

  • 3.00
    歩く東京カレンダー

    The sauna is great, but the service and meals should be improved.

    [Overall] I stayed one night mainly for the sauna I’d been wanting to visit, and in that respect I was satisfied. The Room was also sufficient for a solo stay, though there was no view of Mt. Fuji... However, I felt the staff’s attitude and the meals (especially breakfast) need improvement. [Sauna & Baths] There were various baths, good variety of saunas, and decent cold-water bath quality. Since it was a weekday, it wasn’t crowded, and it was comfortable during the day, at night, and in the morning. The salt sauna felt a bit underwhelming, but the main sauna allowed löyly and had a great atmosphere. The cold-water bath is on the small side, but the water quality was good and it flowed continuously. [Meals] I booked a Plan with both breakfast and dinner included. Dinner was fine—pretty much as expected (hot pot plus a light drink), no issues. Breakfast, however, was worse than convenience-store food; I think this should be improved. It was basically bread you “heat in the oven,” plus a boiled egg and coffee. Sometimes even the boiled eggs ran out and weren’t replenished... which felt disappointing. Being told to take it back to your Room to eat is fine, but I’d like to see more substance. [Service] From check-in onward, I felt the service was rather cold. There are day-use bath visitors as well, but overnight guests stay much longer, so I wished they were more attentive. Especially at breakfast time: a male staff member sat right in front of guests like he was keeping watch, and he kept using his smartphone—if his presence isn’t necessary, it would be better not to be there at all. His suit-like outfit also looked sloppy; as Hotel staff, I’d expect better cleanliness and presentation. As others have commented too, I hope they improve staff training and overall quality... Since I treated this as an Accommodation primarily for sauna use at around 10,000 yen per night, I’m not extremely disappointed, but it still left me feeling that it’s such a waste of potential...

  • 5.00
    ととまち

    After all, Onsen is always fun.

    It was my first visit in a while, and the Onsen was wonderful as always. There were so many options—hot stone spa, sauna, indoor baths, and open-air baths—and I really enjoyed them. Dinner’s pork shabu-shabu was delicious, and the wine was reasonably priced with great value for money. For breakfast, I could relax in my Room and enjoy my favorites: boiled eggs, yogurt, juice, bread, and coffee. I’d love to come again.

  • 3.67
    nakku

    Thank you for your s...

    Thank you for your stay. We are glad to hear that you were very satisfied with the spa, stone sauna, and dinner. However, we sincerely apologize for the inconvenience caused during breakfast. While you mentioned no particular dissatisfaction with the usual breakfast offerings from your previous visits, on this occasion, there were significant shortcomings in our service. At the breakfast venue, apart from bread and boiled eggs, other items such as trays, spoons, yogurt, milk, juice, and water for the barista machine were unavailable despite their containers being present but empty. As there was no staff at the counter to assist immediately and only cleaning staff available to address your concerns initially—resulting in a delay while retrieving items from storage—you had to wait in a cold area near the entrance until everything was replenished. We deeply regret that this led to discomfort and even caused you to catch a cold due to prolonged exposure. This situation is not reflective of our usual standards of service during past stays you've experienced here before; it may have been an isolated issue or changes within operations requiring attention. We take full responsibility regarding oversight toward ensuring proper restocking processes alongside maintaining visible staffing presence throughout meal hours so guests can promptly receive assistance when needed—even if complimentary meals are offered like breakfasts provided here—it remains essential they meet expectations consistently without compromise. Your feedback has been shared internally toward immediate improvements addressing these concerns moving forward!

  • 5.00
    恋安

    An affordable and excellent Hotel.

    This was our second visit. Thanks to the facial treatment by Ms. Yuri Takano's staff, my wife looks rejuvenated.

  • 4.50
    よしいけ１００８

    I was satisfied.

    The price was relatively affordable, so I didn't have high expectations, but the dinner was delicious, and the hot stone spa and other bathing facilities were excellent. However, since the bathing hours end at 10 PM, it can feel a bit rushed depending on dinner time. Extending the bathing hours would make it even better.

  • 4.17
    i$$y

    The public bath was excellent.

    The room was spacious and clean, which was great. The barefoot style might have mixed opinions. The smell from the unit bath was quite noticeable, to the point where I considered requesting a room change, but it disappeared after some time. Although the large public bath is not an Onsen, it includes a proper sauna and is well-maintained. The amenities by Takano Yuri were excellent. The complimentary breakfast was surprisingly delicious, especially the bread. The price is reasonable, and I would consider staying here again when visiting nearby attractions.

  • 5.00
    恋安

    It was a very good Hotel.

    There are various types of baths, and we had an enjoyable time. We will visit again.

  • 3.33
    こてつ2004

    Stayed for an event ...

    Stayed for an event at Stella Theater on the day. Took a taxi from the theater, but it was disappointing that the restaurant closed at 9 PM and the public bath at 10 PM. The shuttle service from the hotel to the station was helpful.

  • 3.83
    組 長

    One-night stay on a weekday during a holiday period

    One of the reasons for choosing this accommodation was the Takano Yuri-produced services. After completing the reservation, I also booked a body care session. On the day of check-in, since the hotel and spa are in the same building, I used slippers to go for body care after checking in. The day-use onsen was relatively empty and could be enjoyed elegantly. The stone sauna seemed to have a lower temperature compared to what I usually use at my gym, so perhaps because it followed a sauna session, it was harder to sweat. My wife rarely experiences body care (´∀｀), but I do more often; she really enjoyed it and said it was wonderful. The room had a bright atmosphere and was very pleasant. For meals, we had a pork shabu-shabu course at the restaurant in the day-use onsen area—honestly, I prefer beef for shabu-shabu, but it was extremely delicious! As for breakfast, my wife found it satisfying as she prefers light meals in the morning; however, since I like having proper meals from breakfast onwards, I found it slightly lacking. After eating, we relaxed again at the day-use onsen before checking out. A multiple night stay would have been nice too!

  • 5.00
    ととまち

    Perfect for Onsen lovers like me!

    This was my third visit, and I absolutely love it. The facility offers everything: hot stone spa, dry sauna, barrel sauna, salt sauna, cold bath, open-air bath, carbonated spring bath, and bubble bath—all at perfect temperatures. The pork shabu-shabu for dinner was delicious, and the wine was tasty and reasonably priced! For breakfast, I enjoyed boiled eggs, yogurt, milk, bread, and coffee in the Room at my own pace. I also had a great time in the morning sauna. It’s wonderful to be able to use Takano Yuri cosmetics as well. The staff were friendly with warm smiles. Truly a fulfilling experience—I’m already looking forward to my next visit!

  • 4.67
    Apple_333

    I want to come again.

    Great value for money, with clean and spacious rooms. The large public bath includes an open-air Onsen and sauna! Plus, all showers are equipped with ReFa, and the provided shampoo and conditioner are foam-based (produced by Takano Yuri?). It would be nice to have a clock in the public bath. Breakfast includes bread, yogurt, and juice, which was sufficient for me. Towels can be replaced as many times as needed without any hassle. You can move around in your room wear—so comfortable! Massage services are available as an optional add-on, perfect if you're feeling tired. There's even a men's spa option. Since children under elementary school age are not allowed to stay, it was noticeably quiet (apologies to families with kids). Essentially, this is a day-use Onsen facility with attached accommodation. Regarding the large public bath hours—it would be great if it opened at 6:30 AM instead of 8:00 AM. Considering the cost-effectiveness of having one in-room option available too, it's understandable though! In any case—definitely planning to return again!

  • 3.33
    3Z3

    At first glance, it looks clean, but...!

    The Facility initially seemed clean and nice. However, it was unclear whether the main focus is on day-use Onsen or overnight stays. The Room also appeared clean at first, but it was disappointing to see a significant amount of dust on the wall by the bed head under the night light. In terms of dining, dinner service was unsatisfactory possibly due to staff shortages. Breakfast felt like that of a Business Hotel; picking up light meals from in front of the front desk and taking them back to the Room is somewhat unsatisfying. Considering cost performance, it might be understandable!

  • 3.83
    改善してもらえるならありがたい

    The humidifier filter is clogged and cannot be used.

    In winter, the indoor air tends to get dry, so a humidifier is necessary. However, when I tried to use the humidifier provided, the filter was clogged with dust, making it seem like using it would pollute the air. Since it was late at night, I endured it, but the dryness made it hard to sleep comfortably. The bathroom and other facilities were excellent, so next time, I plan to bring my own humidifier.

  • 4.00
    maromaroけいこ

    Satisfied.

    This price includes one night with two meals! There is also a stone sauna, and the bath was good. However, since the bathing time is until 10 PM, if you take a break after dinner, you can't relax in the bath. It would be nice if it were until midnight. Since you enter the building without shoes, you can relax in the Room. I want to stay again.

  • 4.40
    zumbaka

    I wasn't expecting much, but

    A sudden trip to Lake Kawaguchi, so I decided to stay for a night and searched for a hotel. It was the autumn leaves season, and there were no vacancies in good properties. I found this place and stayed without any expectations, thinking it would be fine as long as there was a bath and a place to sleep. The entrance seemed like a bath facility entrance, so I peeked in and asked if this was where I should check in for my stay, and it was. Shoes are placed in a shoe cabinet (with a lock) at the entrance, and you check in and receive the key to the bath facility. Women receive a gift of a Takano Yuri pack and beauty serum. The hallway to the room has no slippers (with floor heating). The room was more spacious than expected, with a large bed and nice table and chairs. The showerhead in the room's bath was ReFa. Takano Yuri's basic cosmetics were also provided in the room. Temperature can be adjusted with floor heating and air conditioning. The bath is not extremely large but offers a bubble bath, carbonated spring, open-air bath, sauna, separate salt sauna, cold bath, etc. The showerhead is also ReFa. Shampoo, body soap, and treatment come out as foam from a pump. I enjoyed it three times: before dinner, after 9 PM, and the next morning. It would have been better if the operating hours (even for guests) were at least until 11 PM. The bath temperature is lukewarm. The complimentary breakfast includes three types of bread, yogurt, boiled eggs, coffee, juice, and milk, which you take on a tray to eat in your room. It's minimal, but since I usually only have bread and coffee in the morning, it was sufficient. I was satisfied because I didn't have any expectations.

  • 4.83
    ちゃまさん2

    It was good for the price.

    The bath and stone sauna were great. I appreciated that the property provided proper indoor wear and even replacements for changing. The meal was shabu-shabu, and I enjoyed being able to choose two types of soup in a hot pot style, which kept it interesting and delicious until the end. There was also an additional dish (shrimp chili) and a non-alcoholic drink included, which was sufficient. It's nice that you can order more if needed. The breakfast was similar; overall, there wasn't excessive service, but that level of distance left a very good impression. Since I could stay at a reasonable price, I used the spa, and I think this kind of pattern is also possible. I think the entrance to the property could be better maintained to upgrade the experience. It was a property I would like to use again if I have the opportunity.

  • 2.33
    marblecoat

    The washroom (toilet) is small.

    I stayed at a hotel without mineral water service for the first time in years. The bathroom was also narrow, and when sitting on the toilet, it seemed to tilt to the left? I booked with dinner and breakfast included, but breakfast was only three types of small bread, yogurt, a boiled egg, juice, and coffee at the front counter. I didn't check the details carefully... I let my guard down! Let's just say the sukiyaki dinner was delicious. This place is suitable for those who like saunas and stone baths.

  • 4.33
    どぶみ

    The amenities by Takano Yuri are wonderful.

    The amenities were excellent, but the jjimjilbang was incredibly relaxing. It was a rather hot day, so I was hesitant about getting even hotter in the rock bath, but after sweating, I felt refreshed and my skin became smooth.

  • 3.83
    サマーフラワー

    This was my first ti...

    This was my first time staying here, and I was satisfied as the service was good, the room was spacious and clean, and it matched the images on the website. However, it seemed to be a busy period, and the meals were served late. While it's fine to eat slowly, the bath was available until 10 PM and the stone sauna until 9:40 PM. We checked in at 7 PM and entered the restaurant before 7:30 PM, but we finished eating at 8:40 PM. We asked to take the dessert and after-meal drinks to go because "we would run out of time for the bath," so the meal felt rushed given the time constraints, and I felt sorry for the staff whom we hurried. I understand there might be time constraints due to cleaning and other factors, but I think it would have been better if the bath and stone sauna were available until at least 11 PM (preferably midnight). That way, we could have bathed after checking in and then enjoyed a leisurely meal. My friend who stayed with me was also a bit disappointed, saying, "I was really looking forward to the stone sauna, but I couldn't relax much." Another guest we met in the bath said, "We ate outside and checked in, but there was no time for the bath," so I think generally speaking, the bath time should be a bit longer. Other than the bath time, everything else was truly satisfying. The breakfast was a self-service light meal, but it was delicious. I travel to Lake Kawaguchi at least once a year, so I would definitely like to use this place again.

  • 5.00
    seattlehuskies

    Relax and Pamper Yourself with the Ladies' Plan!

    This was my first time using this hotel. Since it was produced by beauty expert Takano Yuri, I was looking forward to it and visited with four women. We were told that we could use the bedrock bath and spa from 10 a.m. before check-in, so we asked to be picked up at Kawaguchiko Station at 2 p.m. As soon as we arrived, we were able to fully enjoy the spa and bedrock bath. There were also three saunas, which I felt was quite fulfilling. For dinner, we enjoyed medicinal herb shabu-shabu at the attached restaurant, a mix juice that seemed good for beauty, and soft serve ice cream after the meal. We stayed overnight, but it seemed that there were many people who came for the day spa as well. The room was a penthouse, and the bed was spacious and clean. This time it was four women, but I think it might be nice to invite my husband next time. It seemed that there were also couples and married couples visiting.

ดูรีวิวของผู้ใช้
Yahoo!トラベル ร่วมกัน

จำนวนรีวิวและคะแนนเป็นค่ารวมจากรีวิวที่โพสต์บน IKYU.com และ Yahoo!トラベル
หน้านี้แสดงเฉพาะรีวิวที่โพสต์บน IKYU.com เท่านั้น