รีวิวและความประทับใจจากผู้เข้าพักที่ Otaru Asari Classe Hotel

(ฮอกไกโด/โอตารุ - แม่น้ำอาซาริ) [ทั้งหมด 120 ห้อง]
คะแนนรวม
4.18
(58)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.10
  • สิ่งอำนวยความสะดวก
    4.03
  • การบริการลูกค้า
    4.29
  • อาหาร
    4.25
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.21
  • ความพึงพอใจ
    4.17
  • 3.50
    空飛ぶクジラ

    The bath may not meet expectations.

    The bath facilities include a large public bath, sauna, and open-air bath only. It was disappointing considering my expectations. However, the Facility was clean despite its age.

  • 4.00
    北湯沢バンザイ

    Nostalgic Asarigawa Onsen

    Stayed at Asarigawa Onsen for the first time in 30 years. Since the reservation was made the day before, room options were limited, but it was a spacious room. However, there was some noise from the pipes. Dinner was very delicious, though I wished for a few more dishes. The breakfast buffet had more variety than expected, and the curry was tasty. Next time, I’d like to try using the izakaya. The Christmas decorations inside were beautiful, and the live piano performance was amazing—I listened for an hour. The open-air onsen was nice, but I felt there could be more baths available. The staff's service was excellent; I’d love to visit again in a different season!

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  • 4.00
    きじとらなら

    I reserved a Japanese-style room. The room was spacious and comfortable.

  • 3.50
    温泉ノ介

    A relaxing space, delicious dinner, but a rather disappointing breakfast.

    Dinner was delicious, and the live piano performance in the hall afterward was very soothing. The bath was quite ordinary, but the two cherry blossom trees by the open-air bath added a touch of charm. As for breakfast, while the soup curry was decent, other dishes were not very tasty. The labeling was inconsistent—some dishes were mislabeled or had no labels at all. Most disappointingly, a dish labeled as "bluefin tuna" turned out to be a different type of tuna, which felt misleading and unpleasant. Whether it was intentional or an error is unclear, but it left a bad impression. Although there is a note stating that "due to efforts to reduce food waste, some items may run out near closing time," replenishment of items was already slow when I arrived at 7:30 AM. A bit more attention to management would be appreciated. Overall, apart from breakfast issues, my experience wasn't bad.

  • 4.00
    えみマロン

    I want to enjoy the Onsen.

    The Room was spacious and clean. Overall, it was very relaxing. With the open-air bath, I could unwind while enjoying the view of the snow outside.

  • 3.60
    ニャン１

    It was a good Hotel.

    It was my third visit in about a quarter of a century. I loved the open-air bath, but it was a bit disappointing that its scale had been reduced. However, soaking in the open-air bath while watching the snow was absolutely amazing. It was unfortunate that the Shuttle Service to Otaru's downtown area was only available at 10 a.m. for drop-off. Since the location is far from the city, having more Shuttle Service options would have been even better. This time, I didn't use the ski resort, but next time, I plan to bring my grandchild and come back to enjoy it.

  • 4.17
    まろりさ

    Impressions of a 3 Multiple Night Stay

    Stayed for 3 nights in January with 3 adults and 3 children, including breakfast. We have stayed here twice before. The Room was a large Japanese-style Room with futons, but one person complained of back pain with just one mattress, so we requested an additional mattress from the second night. The service was polite, and the breakfast was satisfactory in terms of variety and quality, but it would be even better if there were some changes in the content. There were students on a school trip staying, but there was nothing particularly unpleasant, and the Room and large public bath were clean. I think it is a Hotel that offers more than its price.

  • 4.33
    @あーーーちゃん

    No handrails

    I was very concerned because I have difficulty walking. To get to the restaurant, you have to use the stairs from the first floor to the second floor. There is no elevator, and the stairs only have a handrail on one side. If someone coming the other way is using the handrail, you have to give way, which was frightening because there is no handrail on the opposite side. The building is old, so it can't be helped, but overall it was not wheelchair accessible at all.

  • 1.50
    大阪最高

    Family Restaurant

    The front desk service was terrible. The restaurant felt like a family diner, with many families in a large hall, making it very noisy. Staff tried to clear plates before we finished eating, and a child from the next table knocked over a partition that fell onto our table. It was extremely dangerous as fire was being used nearby. While I understand it can be challenging for parents with four small children, their behavior was unacceptable, and the Hotel's response raised concerns. No manager or supervisor came to apologize. The outdoor bath water was lukewarm, and the washing area was soaking wet. The Room itself is spacious but the service is extremely poor. For IKYU standards, this Hotel falls short of expectations—overall impression: terrible.

  • 3.20
    だまだまりんご

    Exceeded expectations!

    Live Piano Performance!! It was absolutely amazing! I stayed with my child, who was at a crossroads about whether to continue playing the piano or quit. Listening to the live performance at 7:30 PM, they decided to keep playing the piano! The availability of children's yukata was also greatly appreciated.

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