รีวิวและความประทับใจจากผู้เข้าพักที่ Okinawa Grand Mer Resort

(จังหวัดโอกินาว่า/เมืองโอกินาวะ เขตโยงิ) [ทั้งหมด 300 ห้อง]
คะแนนรวม
4.07
(38)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.24
  • สิ่งอำนวยความสะดวก
    4.00
  • การบริการลูกค้า
    4.50
  • อาหาร
    4.00
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.50
  • ความพึงพอใจ
    4.18
  • 5.00
    ビジネスマンガ

    It was excellent. Thank you for the great value.

  • 4.33
    ぽょぽ

    Great value for money

    We stayed with our children. Since it was relatively affordable, we didn’t have high expectations, but we were glad we could spend our time comfortably. Choosing a property with a pool was the right call in case of rainy weather! They also lent out round swim rings and arm floaties, and there was a lifeguard at the pool. The staff—parking attendants, front desk, breakfast venue staff, and pool lifeguards—were all courteous, which made our stay very pleasant. I’m giving slightly fewer stars because there is no large public bath.

  • 3.50
    PIYO

    One complaint, though!

    I always have a comfortable stay here. This time, I have just one complaint. Since it was only a two-night stay, requesting “full cleaning” may not have been ideal in the first place… but I couldn’t choose anything else to get what I wanted (neatly made bed with sheets and pillowcases—no need to wash them—and trash removal plus tidying of the water areas: toilet and bathroom, especially any standing water). It seems that used towels were left behind…? One damp towel, rolled up, was left in the corner of the bathroom tiles. I was disappointed, and when I went to the toilet there was another similarly rolled towel in a corner on the floor—two in total. It was probably something forgotten during cleaning. I tried to assume they were our own used towels, but it did make me uneasy thinking: what if they were an old towel being reused across Rooms on the floor…? Of course that’s only my imagination, but even though I requested full cleaning (and it did seem cleaned), there were damp and dirty towels left in corners of both the bathroom and toilet. That said, this was the only odd issue; everything else was clean. So we picked up those two towels with our fingertips, placed them by the corner near the Room entrance, and washed our hands thoroughly. Breakfast was served in a different venue than usual due to group guests being accommodated, so I felt slightly uneasy at first. It’s true that people may react differently to an enclosed space with no windows, but both the menu and taste were significantly improved. The staff seemed to be working with minimal numbers yet handled everything efficiently and pleasantly. This complaint is probably an extremely rare exception? Maybe it happened because the bathroom and toilet are now separated? (The renovation is wonderful.) That’s what I found myself thinking.

  • 4.83
    ゲスト

    Very satisfied.

    With courteous service and warm smiles, I was very glad I chose this Hotel. The Shuttle Service was also greatly appreciated. Breakfast was very delicious. The Room was clean and comfortable, but I would have been happier if the bathroom lighting were a bit brighter. If I have the opportunity, I would like to stay again. Thank you very much.

  • 5.00
    セルペンティ

    A stay worth more than just a business trip.

    I stayed here for the first time during a business trip, hoping to use the indoor pool. It seemed to be a busy day, but my room was upgraded for free, allowing me to enjoy a spacious and very comfortable stay. The indoor heated pool I was looking forward to was almost like having it all to myself due to the timing. It instantly relieved my business trip fatigue and refreshed me enough that I initially planned just to have a light beer in the lounge before bed. However, the staff were so pleasant that we ended up chatting enthusiastically. Their passion for their work left me deeply impressed, and before I knew it, I found myself pleasantly tipsy. The breakfast buffet the next morning featured an array of Okinawan dishes with plenty of variety; even the sashimi was delicious. The complimentary snack corner with traditional Japanese sweets and the indoor heated pool for children would surely delight kids as well. This is not just a place I'd stay at because of work—I’d love to return again leisurely with my family someday at this wonderful hotel!

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  • 4.20
    N.fam

    Family Trip

    We stayed for 2 nights and 3 days. Since our main focus was sightseeing, we chose this Hotel as it was affordable and opted not to include meals. The exterior felt older than the photos online, but the interior seemed renovated, very stylish, and extremely clean. The staff were attentive, well-staffed, and we never had to wait for assistance. The amenities were excellent, with a variety of complimentary snacks that delighted our children. The Room was spacious enough for our family of four and impeccably clean. One downside was the smell in the hallway on the 10th floor—it resembled sewage odor. The 11th floor didn’t have this issue, so it might be limited to just that floor. Thankfully, there was no smell inside our Room; otherwise, we would have reported it. However, stepping out into an unpleasant odor each time was unfortunate. Other than that issue, we were satisfied overall considering the price!

  • 4.20
    ぷよぷよママさん

    It was a courteous response.

    There was a snack service at check-in, and I enjoyed some nostalgic sweets in the Room. On the second night, when I tried to eat side dishes and nigiri sushi in the Room, I realized I had forgotten soy sauce and wasabi at the Ion checkout counter. However, when I contacted the front desk, they kindly delivered them to my Room. It was very helpful. Thank you for your assistance despite being busy.

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