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- HACIENDA KARUIZAWA
- HACIENDA KARUIZAWA รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ HACIENDA KARUIZAWA
- ห้องพักและสิ่งอำนวยความสะดวก4.81
- สิ่งอำนวยความสะดวก4.81
- การบริการลูกค้า4.75
- อาหาร4.64
- น้ำพุร้อน・อ่างอาบน้ำ4.81
- ความพึงพอใจ4.75
- 4.50ahiru3008982วันที่โพสต์: 26/10/2026
Unbeatable convenience and comfort
Despite being directly connected to the station, the hotel felt as peaceful as a vacation retreat, making for a very comfortable stay. As an interior design enthusiast, I was thrilled by the iconic furniture, including pieces by Wegner. I enjoyed a leisurely dinner at Sanpi-Ryoron, where reservations are hard to come by even in Tokyo, and made the most of the on-site shared lounge and spa. This would be a comfortable place for a workation. The shared lounge and spa open at 9 a.m., but it would be even better if they opened earlier. Breakfast was delivered to my room in a lovely basket. I enjoyed setting the table myself.
- 5.00KJP & MJPวันที่โพสต์: 17/10/2026
Both the service and the room were excellent.
We stayed for one night and two days. The room and service were excellent, and we also thoroughly enjoyed the herbal bath and sauna on the property.
- 5.00toikaวันที่โพสต์: 4/10/2026
The perfect stay that makes you think, “Maybe I don’t need to go out today.”
With direct access to Karuizawa Station, the location is incredibly convenient. I really appreciated being able to drop off my luggage right after getting off the train. Since you can reach the hotel without going outside the station, it also feels reassuring even on rainy days. The room was a calm, relaxing space with a warm wood-based design. As it’s supervised by The Conran Shop, all of the furniture was beautiful. I especially loved the chairs—not only are they well designed, but they’re genuinely comfortable and soothing to sit in. With high ceilings and an open feel, I took a break in the chair while enjoying the welcome herbal tea, and I was already deeply relaxed from that moment. The staff were consistently courteous and attentive, and their thoughtful hospitality made my entire stay comfortable. What I liked most this time were the share lounge and the spa. Since this trip also doubled as a workcation, I worked in the share lounge after check-in. The atmosphere was calm and more focused than I expected; taking a break with coffee and an apple pie from I’m donut felt like such a luxury even while working. The spa has two types of saunas: an auto löyly sauna and a wood-fired sauna. I especially loved the wood-fired sauna—watching the flames flicker while sitting inside made me want to stay longer than planned. The auto löyly runs every 20 minutes and is relatively hot, perfect for working up a good sweat. It was great being able to choose depending on my mood. There are also three cold baths at different temperatures, which makes it fun to compare them. And the outdoor relaxation area felt amazing—enjoying fresh air in Karuizawa is truly exceptional. After the spa, I enjoyed local Karuizawa beer in the share lounge. Being able to savor that post-sauna drink was fantastic. Since I could use it as many times as I wanted during my stay, I ended up going to the spa twice. When visiting Karuizawa, it’s tempting to go out exploring everywhere—but here, staying at the hotel itself felt so fulfilling that I found myself thinking, “Maybe we don’t need to go out today.” Relaxing in the lounge, enjoying the sauna and outdoor air bath time, then returning to my room to unwind in my favorite chair— Karuizawa sightseeing is wonderful too, but this trip reminded me how nice it can be not to over-schedule anything and simply enjoy doing nothing. It was an excellent stay where I could slowly recover from everyday fatigue. I’d love to come back again.
- 5.00pxv000วันที่โพสต์: 2/10/2026
This is something you can only truly appreciate by staying here.
I’d stopped feeling any sense of novelty in staying in Karuizawa, but thanks to this hotel I discovered a completely new kind of enjoyment. Being able to check in without even a full minute’s walk from the Shinkansen ticket gates is impressive enough, but the rooms are simply extraordinary. Many luxury hotels these days rely on breathtaking views from high floors—but this is different. Here, you’re surrounded by truly beautiful furnishings and refined taste, and it made me realize all over again that the room itself is what defines a hotel’s value. I don’t think I can convey this happiness unless you actually stay here, so I’ll stop there—but on the night I got home, I fell asleep thinking how much I wanted to go right back and how wonderful everything had been. That doesn’t happen often. The understated service is lovely as well, and the breakfast, lounge, baths, and sauna are all amazing—but I won’t praise them too specifically because I don’t want it to get crowded (haha). In any case, I’m grateful to this hotel for adding an appeal to Karuizawa that simply didn’t exist before. Even as I write this, it’s making me want to go again...
- 5.00あさのちっくวันที่โพสต์: 1/10/2026
To celebrate our 20th wedding anniversary. A hotel directly connected to the station where we could enjoy the whole town.
We stayed one night to celebrate our 20th wedding anniversary. Being directly connected to Karuizawa Station on the Shinkansen line made everything so easy—we left Tokyo in the early afternoon and before we knew it, we were already checking in. This time we deliberately didn’t plan any sightseeing and just relaxed at the hotel and nearby, and it turned out to be exactly the right choice. What surprised us most was that guests can use the neighboring shared lounge and bathhouse for free. It’s not just a “good deal”—it genuinely feels like a special perk. The lounge has lots of books about Karuizawa, and as my wife and I flipped through them with coffee in hand, we ended up deciding where to go the next day: “Shall we go here tomorrow?” On weekdays, you even get complimentary “I’m donut ?” donuts—almost unfairly blissful. The sauna at the bathhouse was also excellent: two types—an auto-löyly sauna and a stove sauna with a wonderful hinoki (Japanese cypress) aroma. The cold plunge was properly cold, and since it was a weekday, it felt almost private. If you love saunas and cold baths, this is heaven (the sauna temperature settings—and even the chiller temperature—are truly enthusiast-level). Our room was over 50 m²—spacious—with beautiful furniture throughout. My wife said, “I want to live here.” With details like the lobby fireplace too, I honestly thought it would be better to keep coming back here than buy a vacation home. Very much what you’d expect from The Conran (though if my wife decides she wants one… that’s another story). At night, the yakitori place inside T-SITE was fully booked so we couldn’t get in, but we walked to a restaurant near the station instead—and it ended up being nice in its own way because we could talk slowly together. Since this is a small property with only nine rooms, I recommend booking early—including for popular restaurants. More comfort than flashiness—a place we’d love to return to for future anniversaries. (The photo shows all of T-SITE—I was genuinely impressed that travel can be enjoyed this way.)
- 5.00KKSHวันที่โพสต์: 19/9/2026
A Luxurious Space That Flies By
Wanting an easy getaway and a refreshing change from everyday life, I stayed at Hacienda Karuizawa for the first time. It’s about one hour from Tokyo by Shinkansen. The interiors of this station-connected hotel are supervised by The Conran Shop, and the sophisticated space instantly transformed what had been an ordinary day just an hour earlier into something truly special. As expected, it poured with rain—and since I hadn’t planned to go out by rental car anyway, I was able to fully enjoy my time indoors without getting bored. Between the room, the complimentary spa and lounge, and time spent at Tsutaya Books (T-Site), I could relax and indulge in a wonderfully unhurried stay. Nothing felt rushed; everything was simply comfortable and just right. All of the staff were extremely polite and hardworking, which left a great impression. The breakfast basket was genuinely lovely—I even wanted to buy the same one. It was a breakfast experience you don’t get in everyday life, and I was very satisfied. The only thing—something most people can easily imagine as necessary—was that there was no kitchen knife (which feels essential) or chopsticks in the kitchen. When I want to get away without being disturbed by anything, I’ll definitely come back for another quick stay!
- 5.00ゲストวันที่โพสต์: 19/9/2026
Luxurious Remote Work
Traveled from Tokyo during the day on Friday. I wondered whether an Accommodation this close to the station would really feel like a change of pace, but the moment I stepped into the Hotel, a serene space opened up. Work emails were easy to take care of comfortably in my Room or in the on-site shared office. At the shared office, we even got free I’m Donut—normally you have to line up to buy them (weekdays only?). After finishing work feeling relaxed, I had dinner at Kasa-an with a friend who joined from Tokyo, then enjoyed the herbal bath and spacious sauna at the adjacent Aquaignis Garden Spa. The next morning, I woke up early and ran to Old Karuizawa. When I returned to my Room, a lovely picnic-style breakfast basket was delivered. Perfect for anyone who still needs to work and wants to enjoy quality time with family or friends while remote working.
- 5.00軽井沢けんのすけวันที่โพสต์: 16/9/2026
We were extremely satisfied!
The front desk staff’s hospitality, the space and cleanliness, and the amenities—everything was wonderful. Breakfast was stylish and generous, and we were very satisfied. It truly felt like an escape from everyday life and made for a special stay. Thank you very much!
- 5.00テニスボールวันที่โพสต์: 14/9/2026
I’m glad I stayed here. Very satisfied.
Because it was directly connected to the station, we stayed for two nights with breakfast only. I’ve stayed at many Accommodations and visit Karuizawa about once a year, but this trip was especially wonderful—we could enjoy shopping and dining at our own pace without worrying about time. Breakfast was delivered in a basket to the entrance after a knock, and it was plentiful and delicious. Being able to enjoy it at my own pace without watching the clock was the best. The Room interior and overall space were so relaxing that we lost track of time—unlike any Hotel I’ve ever experienced. The herbal bath and lounge were also spacious, with an impressive variety of drinks, allowing us to unwind comfortably. We visited for my husband’s birthday trip, and we truly appreciate that you prepared a celebratory gift for us. Thank you very much. We definitely plan to return. Lastly, since we sometimes re-wear outerwear such as jackets or shawls during our stay, it would be helpful if there were a deodorizing spray (like Febreze). The hand soap and body cream had great quality and fragrance, so something with a similar scent would be wonderful.
- 4.80がちマナボーวันที่โพสต์: 7/9/2026
The location is excellent.
This was my first stay. It is integrated with the newly opened “Karuizawa T-SITE” at the north exit of Karuizawa Station. There is also an outlet mall at the south exit, making it an ideal location for shopping. The Hotel has high ceilings, so it feels spacious and relaxing with no sense of confinement. The stylish mountain-lodge-inspired design was lovely. I also used the shared lounge a short distance away—it was very spacious and perfect for unwinding. There was a wide selection of drinks, and plenty of nostalgic Japanese snacks as well. All the staff were very kind and welcoming. For stays in Karuizawa, I will choose Hacienda Karuizawa.
- 3.20かえで28วันที่โพสต์: 6/9/2026
Second Stay
I stayed for a Multiple Night Stay. Because I had a good impression last time, I decided to stay multiple nights again, but when I went out on the second day and returned to my Room, the Room key no longer worked... It was probably not set up as a Multiple Night Stay. This has never happened to me even at overseas hotels, so it’s a small thing, but it was disappointing. Late at night, when the guest in the next Room uses the bathroom area, vibrations from sounds like opening and closing doors travel through the headboard and can be heard. Because of the layout where the bed is adjacent to the bathroom area, it seems unavoidable during normal use. Last time it didn’t bother me—maybe because it wasn’t a busy season and that Room was empty—but this time I couldn’t sleep on the second night. I would like Hotel staff to check this once. Since it’s along the railway line, soundproofing from outside is solid, but if this is how it is between neighboring Rooms... This is not inside the Hotel: in the hot bath Facility area, the stand for placing wash buckets protrudes toward you. If you leave the shower mounted on its holder, it’s hard to use; many people end up using it handheld. When you walk behind them, you get splashed by their shower water, which doesn’t feel pleasant. Why did they make that stand so wide...?
- 4.17かえで28วันที่โพสต์: 6/9/2026
A New Hotel Near the Station
Its convenient location near the station made it easy to drop off our luggage and start our trip right away. Every Facility felt new and spotless, and we had a very comfortable stay. The Hotel has few shared facilities, but we really enjoyed being able to use the adjacent hot-spring Facility and lounge. Points I’d like improved so future stays can be even more comfortable: The breakfast delivered in a basket is exciting to open! However, when taking everything out to eat, there are many small items—dressing, small jars of jam, salt and pepper, etc.—so it would be easier if these could be grouped together so they can be taken out quickly. If the salad is covered together with hot items even for a short time, it ends up disappointing. I wondered if that wasn’t taken into account. Since there are plenty of drink options like juice, I would have preferred regular yogurt rather than drinkable yogurt. Also, regarding the Room table: it doesn’t seem designed for dining. Because it’s natural wood it isn’t perfectly flat… and it’s also too low for eating. I never figured out where I was supposed to sit—are guests expected to sit directly on the floor?? The herbal tea served on arrival was very weak and tasted almost like plain hot water.
- 5.00みぃーちぃวันที่โพสต์: 18/8/2026
Wonderful Hotel
This summer, we decided to travel from hot Tokyo to Karuizawa, and while searching for a Hotel, we found HACIENDA, which had just opened, and stayed there. It’s directly connected to the station, which is very convenient. As soon as we stepped inside, it was quiet and beautifully designed; the warmth and scent of the wood were truly soothing. The Room was clean, spotless, and spacious—an extremely comfortable space. The welcome herbal tea was delicious. The bed was very comfortable, and I slept soundly. The amenities were also so cute that they lifted my mood. We could use the adjacent spa and lounge as many times as we wanted during our stay—what a wonderful Accommodation perk! My husband said the sauna and bath were amazing and went in again and again. We’ve been saying as a couple, “We want to make this our go-to place for summer trips.” Not only in summer—we’d love to visit again in a different season. All of the staff were kind with just the right level of attentiveness. I usually get tired from staying at Hotels, but here I was able to relax without feeling drained. Thank you very much for all your thoughtful care.
- 4.50まゆはるぱんだวันที่โพสต์: 7/8/2026
Looking forward to what’s next.
The location is excellent. Getting here from the outlet mall was easy, and the Room was spacious, which helped us relax and recover from our fatigue. The lounge and bathing Facility were also outstanding. Since it has only recently opened, the staff still seem a bit new to their roles, and I look forward to seeing how things improve on my next visit. I would like to stay here again in the future.
- 5.00Achimoniวันที่โพสต์: 24/7/2026
Perfectly balancing the convenience of direct access from the station with Karuizawa’s signature tranquility.
I’d been curious about this place for a while, and this time I stayed for one night, partly for work. In short, it was even more comfortable than I expected, and I was truly satisfied with my stay. The location is incredibly convenient—directly connected to Karuizawa Station—but once you step through the Hotel doors, the bustle around the station fades away and you’re in a quiet, calm space. The interior feels less like a typical Hotel and more like a refined private residence. If you love The Conran Shop or interior design, I think you’ll really enjoy simply admiring the carefully selected furniture and decor. In my Room, I didn’t even turn on the TV—I read books borrowed from the library and relaxed on the sofa, enjoying a luxurious pace of time without feeling rushed. Since it’s inside a commercial complex I had some concerns, but even at night it was surprisingly quiet and I slept very soundly. The adjacent AQUAIGNIS GARDEN SPA also exceeded expectations: there are two types each of saunas and cold baths, which made it extremely satisfying. In particular, I loved the outdoor wood-fired sauna—you can unwind while watching the flickering flames. The cold bath was also deep enough to submerge in, which felt amazing. I heard that The Conran Shop supervised this design as well; it has a level of luxury that sets it apart from other bathing facilities while still delivering exactly what sauna lovers want—an outstanding spa. The staff’s service struck an exquisite balance: not overly formal but never hands-off either. They paid close attention to guests and offered thoughtful care in subtle ways. Their guidance was smooth and professional, and their warm hospitality soothed me without disrupting the quiet atmosphere of the Hotel. Thank you very much.
- 5.00ヤドスキーวันที่โพสต์: 24/7/2026
Luxury just one hour from Tokyo. Complimentary spa & lounge for the perfect reset.
Wanting to refresh away from the everyday hustle, I visited Hacienda Karuizawa on a solo trip from Tokyo by Shinkansen. Despite its unbeatable location—just a 1-minute walk from Karuizawa Station—the moment you open the door, the bustle outside fades away as if it were a lie, and you’re enveloped in refined fragrance and calm. In this intimate Accommodation with only nine Rooms (the interiors supervised by The Conran Shop are truly wonderful), it’s easy to unwind—and best of all, as a guest benefit, I could use the “Aqua Ignis Garden Spa” and the “Share Lounge” free of charge. After gently loosening up in the spa’s sauna and open-air bath, I spent time in the Share Lounge reading whatever book I liked… I was able to fully enjoy blissful moments undisturbed by anyone. The staff’s sense of distance is perfect as well; their warm hospitality made me feel welcome even as a solo traveler. Beyond how comfortable the Room is, having full access to both the spa and lounge adds up to an experience that is unquestionably “worth more than the price.” Even with such excellent access from Tokyo, there’s nowhere else that lets you reset so deeply and truly indulge yourself. This is my precious hideaway—one I want to return to again as a reward for myself, in every season.
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