รีวิวและความประทับใจจากผู้เข้าพักที่ Kotan Ureshino Onsen

• 5.00

  たかちん203

  วันที่โพสต์: 30/8/2026

  Wonderful Accommodation

  Choosing Kutan at Ureshino Onsen was absolutely the right decision for our long-awaited trip! The lounge’s complimentary drinks were a nice touch, the Room was spacious, and the tea in the Room was delicious. Of course, the Onsen water quality was wonderful—my skin felt so smooth. The meals were unbelievably good. The chef’s sense and creativity were outstanding!! Everything was so delicious that we ended up drinking more than usual. Breakfast was also amazing—I ate too much. I definitely want to come again. We also had lovely encounters with Ureshino tea and with the tableware and teaware used in both the dining area and our Room, so we stopped by the shop on our way home to buy some pieces right away. Staying at such a wonderful Accommodation brings all kinds of wonderful discoveries, and that made it even better. One question: is the welcome cold-brewed tea the same as the tea in the Room? I’m thinking of buying it as well, so I’d appreciate it if you could let me know if possible. It was a truly great Accommodation.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 27/8/2026～
  • 1 คน 1 ห้อง
  • Standard Twin Room
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We were truly delighted to read your many kind words, including “Choosing Katan was absolutely the right decision.” We are pleased to hear that you were able to relax and fully enjoy your stay—your meals, the Onsen, the lounge, and tea in your Room. Thank you as well for enjoying encounters with our tableware, teaware, and ingredients, and for visiting our shop. Your generous comments for our head chef are also a great encouragement to our team. Inspired by your words, “I definitely want to come again,” we will continue striving to remain an Accommodation where everyone can spend a wonderful time. Regarding your question about the cold-brew welcome tea: as it is difficult to provide detailed information in the Review reply section, we will respond to you individually. We apologize for the inconvenience and would appreciate it if you could kindly check our message. When you visit Ureshino again, we would be honored if you stop by Katan Ureshino. All of us look forward to welcoming you again. Thank you once again for staying with us and for sharing such warm feedback.

  ดูทั้งหมด
• 5.00

  @@123

  วันที่โพสต์: 27/8/2026

  Wonderful Accommodation

  It was a truly wonderful stay. The meals were delicious, and the freshly cooked rice was especially outstanding. The tea shabu-shabu was also excellent. The Room had a great atmosphere, and the premium lounge was lovely as well, so we were able to relax and unwind. This is an Accommodation I would love to return to again and again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 2/8/2026～
  • 4 คน 1 ห้อง
  • Executive Sauna Suite [Akatsuki - Dawn]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at our Accommodation. We were truly delighted to read your comment, “It was a wonderful stay,” and all of our staff greatly appreciate your kind words. Thank you also for your compliments about the meals. Our freshly cooked rice, which you especially enjoyed, is made with Saga-grown “Sagabiyori” rice and is cooked each time to match each guest’s breakfast time. We are very happy that you enjoyed its aroma and fluffy texture unique to freshly cooked rice, and that it allowed you to experience the rich blessings of Saga. We are also pleased to hear that you were satisfied with our tea shabu-shabu. Using matcha from Ureshino, our head chef prepares this dish with great care—from selecting ingredients to final preparation—so that guests can experience the unique charm of Ureshino tea through our cuisine. It means a great deal to us that you enjoyed this distinctive local flavor. We are relieved to know that you were able to relax in your Room and in the Premium Lounge as well. Your words, “An Accommodation I want to visit again and again,” are the greatest encouragement for us. All of our staff will continue striving to ensure that every visit is comfortable, and that you can enjoy the flavors and time unique to Saga and Ureshino. We sincerely look forward to welcoming you again. Thank you once again for staying with us and for sharing your warm feedback.

  ดูทั้งหมด
• 4.17

  waikikihawaii

  วันที่โพสต์: 23/8/2026

  It was a relaxing accommodation.

  I have stayed many times at Kani Goten, which is part of the same group, but this was my first time here. After checking in, the welcome tea enjoyed while looking out at the garden was delicious and very relaxing. In the lobby, there were beer, tea, coffee, and other drinks available for guests at any time, so my husband—who loves alcohol—was happy to enjoy a tasty beer after bathing. Dinner was a Japanese-Western fusion, and breakfast felt like a classic Japanese set meal. The large public bath was spacious and pleasant, but it seemed quite visible from the building in front; we could see it clearly from our side as well. I felt that better screening would be helpful. The staff were all friendly and smiling, and overall we were satisfied.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 22/8/2026～
  • 2 คน 1 ห้อง
  • Retreat Twin Room
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We are truly delighted that, after visiting our group property Kani Goten many times, you chose our Accommodation for the first time on this occasion. We are pleased to hear that you enjoyed the welcome tea while looking out at the garden, as well as the drinks in the lobby. We were especially happy to learn that your husband enjoyed a beer after his bath. Thank you also for your kind words regarding our meals, public bath, and staff service. As for the public bath, we place great importance on creating a spacious layout that offers a sense of openness. Taking your feedback into consideration, we will continue to explore ways to provide an even more relaxing and reassuring environment without compromising that open atmosphere. All of us will continue striving to be an Accommodation where everyone can enjoy a comfortable stay. We sincerely look forward to welcoming you again. Thank you once again for staying with us and for sharing your warm comments.

  ดูทั้งหมด
• 4.17

  したばら

  วันที่โพสต์: 22/8/2026

  Clean and newly renovated

  As the Accommodation has only been open for about a year, everything—the Facility, Room, and baths—was new and spotless. We also enjoyed the meals very much. The dishes were thoughtfully prepared, but the yuba at breakfast took quite a while; since we stayed as a group of three, the third person’s serving was ready only after the others had almost finished their meal, so I felt there is some room for improvement. It would also have been nice to have a small serving of fruit or yogurt at breakfast. The welcome drinks in the lobby were excellent—we could sample many kinds of tea leaves. However, there were no sweets or snacks in the Room to go with the tea, and we wanted something sweet with such delicious tea, so we went out to look for something like Onsen manju. Luckily there was a manju shop nearby; we bought some and enjoyed them in our Room with the tea. Since there is no shop in the Hotel, we couldn’t buy small sweets or snacks either. Even having a small selection available would make the stay even more satisfying and enjoyable. That said, the service was wonderful, and because children are not allowed to stay here, we were able to relax in a calm atmosphere. I think it’s a lovely Accommodation for adults.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 20/8/2026～
  • 3 คน 1 ห้อง
  • Standard Twin Room
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us, and for taking the time to share such a thoughtful and warm Review. As our Accommodation has been open for only about a year, we were truly delighted to read your kind words about the newness and cleanliness of our Facility, Room, and baths, as well as our cuisine. We are also pleased to hear that you enjoyed the welcome drink in the lobby, including our wide selection of teas. Your compliments regarding our service are also a great encouragement to all of our staff. On the other hand, regarding yuba at breakfast: it forms a thin layer slowly over time at a steady temperature, so it is a dish that requires waiting until it is ready. That said, we sincerely appreciate your valuable feedback that on this occasion it did not match the pace of your meal, and by the time it was ready for the last guests, they had almost finished their rice. While preserving yuba’s authentic flavor, we will review its serving timing once again so that everyone can enjoy it at a better moment. Thank you as well for your specific suggestions regarding breakfast items such as fruit and yogurt, as well as sweets served with tea in the Room and snacks available in our shop. In particular, your comment that you would have liked something to enjoy together with tea will be very helpful as we consider future services so guests can better appreciate our teas. We are also honored by your words that this is “a wonderful Accommodation for adults.” We will continue striving to remain a calm place where you can step away from everyday life and relax at ease. Thank you again for your stay and for sharing both valuable feedback and warm comments. We sincerely look forward to welcoming you again at Kotan Ureshino.

  ดูทั้งหมด
• 4.17

  ねこにゃゃゃ

  วันที่โพสต์: 11/8/2026

  It was a comfortable Accommodation.

  We stayed here to celebrate my husband’s birthday. Overall, it’s a quiet and comfortable Accommodation. The atmosphere is simple yet relaxing, and we really enjoyed the hot springs. There is an open-air bath and a sauna; while not very large, it never felt crowded. Towels and water were available near the sauna and in the changing area, which was very convenient. Dinner and breakfast were satisfying even for a man. Everything was delicious, and the Western-style dishes were well-seasoned. The staff were considerate, so we had a pleasant stay. We especially enjoyed comparing different green teas in the lounge while looking out at the garden—perfect for tea lovers like us. What was disappointing was that at both dinner and breakfast, some items were forgotten during service, and nothing was said about it. At dinner (during the hot pot), serving chopsticks didn’t arrive. While we were saying, “So they don’t provide serving chopsticks here…,” they were quietly placed on our table along with a skimmer right as we were finishing. At breakfast, we were told that staff would take the first sheet of yuba for us, but no one came. After noticing something seemed off compared to other tables, I asked a nearby staff member: “It’s been almost 30 minutes since we were told you would serve it…” They then showed us how to do it by taking one sheet. However, perhaps because too much time had passed, the yuba had become tough—almost like plastic wrap. Then we were told to take it every 5–10 minutes from then on. Since we were nearly finished eating by that point, I couldn’t help saying “Huh?”—and they just laughed it off. Because the utensil for scooping yuba and plates were placed on another table, when I went to get them for the second sheet myself, a male staff member brought them over with an apology. Anyone can make mistakes sometimes, but I feel that even just one brief apology—like this male staff member offered—would have left a better impression. There were many kind and attentive staff members as well, so it felt like such a shame. Overall though, it was quiet and relaxing. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 9/8/2026～
  • 3 คน 1 ห้อง
  • Standard Twin Room
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing our hotel for your husband’s birthday, such a special trip. We also sincerely appreciate your thoughtful feedback about your stay. We are delighted to hear that you were able to relax and enjoy the Onsen and sauna in the calm atmosphere of our property, and that you had kind words for our meals and staff service. We are also pleased that everyone who enjoys tea was able to spend a pleasant time in the lounge. On the other hand, during your meal, we failed to confirm details properly and did not provide what should have been prepared or offer guidance at the appropriate time. In particular, regarding the yuba at breakfast, we kept you waiting and then did not respond in a way that was considerate of your feelings. We sincerely apologize. We have shared your comments with our team and have already reviewed our serving procedures. Such mistakes should never happen; however, we have also reaffirmed among our staff that especially in such moments, it is essential to respond with empathy toward our guests. Even so, we are deeply grateful for your warm words. Should you have an opportunity to visit us again, we will strive to ensure an even more comfortable stay so that you can feel at ease until the very end. Thank you again.

  ดูทั้งหมด
• 4.50

  赤ベコ

  วันที่โพสต์: 11/8/2026

  The meals were excellent!

  The place was clean, and the staff were kind and attentive. I’d like to stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 9/8/2026～
  • 2 คน 1 ห้อง
  • Standard Twin Room
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We also sincerely appreciate your kind feedback. We are delighted to hear that you were satisfied with our meals, the cleanliness of the Accommodation, and our staff’s service. Knowing that you would like to visit again is the greatest encouragement for us. We will continue to provide attentive hospitality so that you can enjoy a comfortable stay. We look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  ミニトマ

  วันที่โพสต์: 25/7/2026

  A Trip for Two Couples

  I’d been wanting to stay here for a long time. I was able to make a Reservation right when my summer vacation started, so I finally went. Having access to both the lounge and the premium lounge was a great bonus. The staff were wonderful, and I rarely ran into other guests, so it was quiet and truly relaxing. The Room had a semi-open-air bath, and I could soak in the Onsen as much as I wanted at any time—my skin felt so smooth. The quality of Ureshino Onsen really is exceptional! Both dinner and breakfast were delicious from start to finish. Are the tableware Arita ware? It was beautiful and added to the experience. Most of all, I was surprised by how good the tea was. It seems there are Rooms with a sauna as well, so if you love hot springs, please consider staying here—you’ll be very satisfied. They also checked in advance about allergies and any ingredients I can’t eat, which I truly appreciated. This time my Room didn’t have a sauna, but it was more than spacious enough for two people. I’d love to stay again if I have the chance. Next time, definitely a Room with a sauna! This is an Accommodation I can confidently recommend.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 22/7/2026～
  • 2 คน 1 ห้อง
  • Platinum Terrace Suite [Sumi / Rin]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing our Accommodation. We are truly grateful that you had been looking forward to your stay and that you selected our Accommodation for your precious holiday trip. We are delighted to hear that you enjoyed your time in the lounge and premium lounge, and were able to spend a quiet, relaxing stay. We place great importance on creating a space where guests can truly unwind away from everyday life, so your comment that you were able to “spend time at ease” is the greatest encouragement to us. We are also pleased that you were able to enjoy the smooth, distinctive waters of Ureshino Onsen in the semi-open-air bath in your guest room. We would be happy if those soothing moments became one of your cherished travel memories. Thank you as well for enjoying both dinner and breakfast. We are honored that you noticed not only the flavors of the dishes, but also the tableware, presentation, and even Ureshino tea. Regarding the tableware in particular, our head chef carefully selects each piece—mainly Arita ware and Hasami ware from nearby—to match every dish. With great care put into these choices, we aim not only to enhance the beauty of each course but also to help you feel the seasonal atmosphere and the unique charm of Saga and Ureshino. Encouraged by your kind words that this is an “Accommodation we can confidently recommend,” all of us will continue striving to provide memorable moments for every guest. We sincerely look forward to welcoming you again. Thank you once again for staying with us and for sharing such warm feedback.

  ดูทั้งหมด
• 4.67

  クリちゃん

  วันที่โพสต์: 20/7/2026

  I thoroughly enjoyed the sauna.

  It was a very quiet atmosphere, and we were able to relax. The towel swans decorated on the bed for our wedding anniversary trip were wonderful. The Hotel staff were also very pleasant. The bath water was silky-smooth, and once I entered the sauna and sat on the chair, I lost track of time—before I knew it, I had spent nearly two hours repeating the cycle of bath, sauna, cold bath, and sitting on the chair. However, I was concerned that the water in the cold bath was not circulating. It would have been nice if the amenities in the large public bath had been Sekkisei like those in the Room. Dinner was a Saga beef tasting comparison, but the matcha in the matcha hot pot was too strong and overpowered the flavor of the meat. That was disappointing. Breakfast was delicious—the salmon was thick and flavorful. It was also great to try scooping yuba (tofu skin). The beer after bathing in the Premium Lounge was delicious as well. We were completely satisfied with KOTAN Ureshino. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 18/7/2026～
  • 2 คน 1 ห้อง
  • Luxury Corner Suite [Asahi / Midori]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing our Accommodation for your special wedding anniversary trip. We were delighted to hear that you were able to relax in the calm atmosphere of our property. We are also truly pleased that the towel swans prepared in your Room helped make your anniversary even more memorable. Thank you as well for your kind words about our staff. We are glad you enjoyed the silky Onsen water, the sauna, and outdoor cooling, and that you found yourself so relaxed you lost track of time. We are also happy to know you enjoyed a refreshing drink after your bath at the Premium Lounge. Thank you for sharing your valuable feedback regarding the amenities and cold bath in the large public bath, as well as the matcha hot pot at dinner. We will make good use of your comments as we continue improving our Facility and reviewing our dining offerings. We are also pleased to hear that you enjoyed breakfast, especially the thick-cut salmon and scooped yuba tofu skin. Encouraged by your words, “very satisfied,” we will continue striving to be an Accommodation where all guests can spend a comfortable and pleasant time. We would be delighted to welcome you again in a different season. All of us look forward to seeing you soon. Thank you again for staying with us and for sharing such warm comments.

  ดูทั้งหมด

  
• 5.00

  Tsubakiabura

  วันที่โพสต์: 1/7/2026

  We were able to relax and take it easy!

  Everything felt just right. The quiet setting and relaxing atmosphere suited me perfectly. The Onsen left my skin silky-smooth and felt wonderful. The Room wasn’t overly large, and the subtle display of art made it very comfortable. The highlight was the 100-inch TV (I hardly ever watch TV, but the Brazil match that night was incredibly immersive!). Dinner was well seasoned, and I was impressed by the thoughtful presentation that made each dish enjoyable. Both the lobby lounge and the premium lounge offered delicious drinks and a calm atmosphere, which we really appreciated. My wife, who came with me, was also very satisfied and said she’d definitely come back.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 29/6/2026～
  • 2 คน 1 ห้อง
  • Platinum Suite [Jyo]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We were delighted to read that you were able to relax and enjoy a peaceful stay. Ureshino Onsen is beloved as a “beauty bath,” known for its silky-smooth water that leaves your skin feeling wonderfully soft after bathing. We are truly pleased that you could experience its comfort. We are also glad you enjoyed the Room’s design and our carefully selected art pieces, and we hope watching soccer on the 100-inch large-screen TV became one of your memorable moments from the trip. We are also grateful for your kind words about dinner. Hearing that you enjoyed both the flavors and presentation, and that you noticed our commitment to serving dishes freshly prepared, is a great encouragement to our chefs and all staff. We are equally happy to know you spent a relaxing time in both the lobby lounge and the premium lounge. We sincerely look forward to welcoming you again. Thank you once again for staying with us and for sharing such a heartwarming Review.

  ดูทั้งหมด

  
• 5.00

  ケロリントラベル

  วันที่โพสต์: 28/6/2026

  A Ureshino getaway wrapped in tranquility and delicious cuisine

  Every kaiseki dish was outstanding, and the courses featuring tofu and Ureshino tea left a lasting impression. In particular, the squid sashimi enjoyed with sesame oil and the matcha hot pot were so astonishingly delicious that I was truly speechless. The property is quiet and serene throughout, and the premium lounge and beautifully curated art pieces create an extraordinary atmosphere—almost like staying in a museum. The staff’s hospitality was also attentive and thoughtful, making my first trip to Ureshino an unforgettable experience. Thank you from the bottom of my heart.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 28/3/2026～
  • 2 คน 1 ห้อง
  • Imperial Sauna Terrace Suite [Ao]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us and for sharing such a heartfelt Review. We were truly delighted to read your kind comments and are honored by your high praise for our dining. It means a great deal to know that you enjoyed our carefully crafted kaiseki course, with each dish thoughtfully prepared by our head chef to help you experience the charm of Ureshino. We are especially pleased that you liked Ureshino’s signature Onsen yudofu, dishes made with Ureshino tea, and our main specialty, the “Ureshino Matcha Hot Pot.” We are also glad that the squid sashimi served with sesame oil left a lasting impression—your words are a great encouragement to our head chef and culinary team. We are also honored by your enjoyment of our tranquil atmosphere, premium lounge, and art objects, as well as your comment that it felt “as if staying in an art museum.” We value creating a calm space where Japanese aesthetics harmonize with Nordic modern design, and we are happy you were able to enjoy an extraordinary getaway. Thank you as well for your warm words about our staff. Knowing that your first trip to Ureshino became a wonderful memory is truly our greatest pleasure. All of us look forward to welcoming you again in the future. Thank you once again for choosing our Accommodation and for sharing your thoughtful message.

  ดูทั้งหมด

  
  
  
• 5.00

  ステフママ

  วันที่โพสต์: 17/5/2026

  I visited to relax w...

  I visited to relax with my daughter. The hot spring water was silky as always and great for the skin, and the artworks throughout the property were wonderful, creating a calm atmosphere. The Room was spacious and very comfortable. The meals were thoughtfully prepared and delicious. I would like to visit again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 13/5/2026～
  • 2 คน 1 ห้อง
  • Platinum Suite [Jyo]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We were delighted to read that you chose our Accommodation for your trip with your precious daughter and that you were able to enjoy a relaxing time. Thank you as well for enjoying the uniquely silky quality of Ureshino Onsen and the atmosphere created by the objects and spaces throughout the property. We are especially pleased to hear that you were able to unwind comfortably in your Room in our calm setting. We also truly appreciate your kind words about our meals, which are a great encouragement to our culinary team. We are grateful that you felt you would like to visit again, and we will continue striving to provide an even more comfortable stay on your next visit. Thank you again for staying with us and for sharing such warm feedback.

  ดูทั้งหมด

  
  
  
  
  
  
  
  
  
  
  
  ดูทั้งหมด
• 5.00

  Kimmich

  วันที่โพสต์: 28/4/2026

  This is a wonderful accommodation.

  We stayed here to celebrate my mother’s birthday. The staff’s service, the Onsen, the food, and the Room were all first-class. If we have the chance to visit again, we would love to stay here again. It was a wonderful day. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 24/4/2026～
  • 2 คน 1 ห้อง
  • Platinum Terrace Suite [Sumi / Rin]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing our Accommodation on this special day to celebrate your mother’s important birthday. We are truly honored to receive your kind words about our staff, the Onsen, the cuisine, and your Room. We were delighted to hear that you and your mother enjoyed a precious time together and that it became a wonderful day. It is our greatest pleasure to have been able to help make your stay a memorable one. We would also like to express our sincere gratitude for sharing so many photos. We were very happy to see the moments of your stay thoughtfully captured throughout the property. Should you have another opportunity to visit us, we will welcome you wholeheartedly and strive to make your next stay even more satisfying. Thank you again for staying with us, for your warm message, and for sharing such lovely photos.

  ดูทั้งหมด

  
  
  
  
  
  
  
  
  
  
  
  ดูทั้งหมด
• 4.67

  メアリーメアリーメアリー

  วันที่โพสต์: 27/4/2026

  Excellent service!

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 17/4/2026～
  • 2 คน 1 ห้อง
  • Imperial Sauna Terrace Suite [Ao]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We are truly honored to receive your kind words, “Excellent Service!” We are delighted to hear that you were satisfied with our hospitality and enjoyed a comfortable stay. Providing our guests with a relaxing and memorable experience is our greatest pleasure. We will continue striving to offer an even better stay for all our guests. Thank you once again for your visit and for your warm feedback.

  ดูทั้งหมด
• 4.83

  ともとゆう

  วันที่โพสต์: 27/4/2026

  Refresh your body and mind

  I’d been looking forward to Katan, and after checking in while enjoying Ureshino tea in the lobby overlooking the garden, I went straight to the Onsen. Ureshino’s Onsen truly lives up to its reputation as a “beauty bath”—the water is silky-smooth and incredibly soothing. After the Onsen, I spent a relaxing time in the lounge with a drink. What surprised me was that we were allowed to take drinks back to our Room, so I unwound on the large daybed and sofa until dinner. Both dinner and breakfast were delicious, with every dish carefully prepared. Above all, the timing of each course was perfect, and I was impressed by how attentive the staff were. Right up until checkout time, I enjoyed the footbath and Onsen one last time, feeling refreshed in both body and mind before heading home.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 25/4/2026～
  • 2 คน 1 ห้อง
  • Luxury Corner Suite [Asahi / Midori]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We were delighted to read that you enjoyed a relaxing stay at our Accommodation—from welcome tea in the lobby while overlooking the garden, to the Onsen, lounge, dining, and even the footbath. We are especially pleased that you experienced the uniquely smooth waters of Ureshino Onsen and spent a comfortable time with us. We also hope your moments in the lounge and unwinding on the daybed and sofa in your Room felt like time to “reclaim a sense of space,” which is unique to our Accommodation. We are truly honored by your kind words that you were satisfied with both dinner and breakfast. In particular, your appreciation of our serving timing and staff attentiveness is a great encouragement to our team. Knowing that you enjoyed the Onsen all the way until the end at the footbath and returned home feeling refreshed both body and mind brings us great joy. When you visit Ureshino again, we would be delighted if you stop by. We sincerely look forward to welcoming you back.

  ดูทั้งหมด

  
  
  
  
  
  
  
  
  
  
• 5.00

  安登じいじ

  วันที่โพสต์: 17/4/2026

  It was excellent.

  We stayed in Sauna Suite Room 108. The Room had a silky Onsen with free-flowing hot spring water, a sauna, and even a cold plunge bath, all kept at the perfect temperature 24 hours a day—absolutely wonderful. The meals and service were excellent, and the Premium Lounge offered a wide variety of drinks, which we enjoyed plenty of.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 16/4/2026～
  • 2 คน 1 ห้อง
  • Executive Sauna Suite [Akatsuki - Dawn]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at our Accommodation. We also sincerely appreciate your feedback on your stay, as well as the many wonderful photos you shared. We are delighted to hear that you fully enjoyed the Onsen, sauna, and cold bath in the Sauna Suite Room. If your time in the Room allowed you to relax at your own pace, we could not be happier. Thank you also for your kind words regarding our meals and service. We are truly honored that you enjoyed spending time in our Premium Lounge as well. Each of the photos you shared conveys the atmosphere of your stay and serves as a great encouragement to all of us. We will continue striving to remain an Accommodation where guests can enjoy moments that help them truly unwind. Thank you again very much, and we sincerely look forward to welcoming you again.

  ดูทั้งหมด

  
  
  
  
  
  
  
  
  
  
  
  ดูทั้งหมด
• 5.00

  Adaさん

  วันที่โพสต์: 14/4/2026

  A very nice hotel in Ureshino.

  This is a resort hotel I highly recommend. The service is excellent, the suite rooms are very spacious, and the food and lounge are both great.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 12/4/2026～
  • 1 คน 1 ห้อง
  • Platinum Terrace Suite [Sumi / Rin]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We are truly honored by your kind words and recommendation. We are delighted to hear that you enjoyed our service, the spacious suite, the food, and the lounge. It is wonderful to know you had a relaxing and comfortable stay. We will continue striving to provide an even better experience. Thank you again for your visit and for your warm feedback.

  ดูทั้งหมด

  
  
  
• 4.33

  ロウトンちゃん

  วันที่โพสต์: 14/4/2026

  A wonderful Ryokan.

  Overall, we were very satisfied, and we think it could be even better with a bit more refinement. The dishes were unique and featured Ureshino tea. However, because tea was used in so many courses, the novelty wore off and it started to feel a bit heavy. Also, if the serving timing could be adjusted while watching how quickly the two of us were eating, it would improve the experience further. In addition, there is only an exposed outdoor smoking area, so it may not be ideal for smokers.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 12/4/2026～
  • 2 คน 1 ห้อง
  • Executive Sauna Suite [Akatsuki - Dawn]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We were delighted to read that you were satisfied overall, and we sincerely appreciate your thoughtful feedback and expectations for further improvement. Regarding the cuisine, while we are pleased that you enjoyed our menu featuring Ureshino tea, we take seriously your comment that some elements felt repetitive. We will place greater emphasis on variation in flavors and the balance of aftertaste, and reflect this in future menu planning. As for the timing of service, we will share your feedback with our staff and work to improve so we can serve each course in closer accordance with your dining pace. Regarding the smoking area, as our Accommodation is non-smoking indoors, a designated smoking space is provided outdoors. We understand this may be inconvenient for some guests, and we appreciate your understanding. Based on your comments, we will continue striving to provide an even more refined stay. Once again, thank you very much for staying with us and for sharing your valuable feedback.

  ดูทั้งหมด
• 5.00

  ノンユミ

  วันที่โพสต์: 9/4/2026

  The staff are friendly.

  The atmosphere is very calm, so you can relax and enjoy a quiet stay. The meals are delicious, and they kindly accommodate any foods you don’t like. All the staff are warm and welcoming, so we felt at ease and truly enjoyed our stay.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 2/4/2026～
  • 2 คน 1 ห้อง
  • Platinum Terrace Suite [Sumi / Rin]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at our Accommodation. We also sincerely appreciate you taking the time to share your feedback about your stay. We were delighted to read that you were able to relax quietly in a calm atmosphere. We are also pleased that you enjoyed the meals, and we truly appreciate your kind words regarding our accommodation of ingredients you do not prefer. Thank you as well for your warm comments about our staff; they are a great encouragement to us. It is a great pleasure for us to know that you felt comfortable and at ease throughout your stay. We will continue striving to provide a peaceful space and heartfelt hospitality so that every guest can spend their time with peace of mind. Thank you again very much. We sincerely look forward to welcoming you again. Kisu

  ดูทั้งหมด
• 5.00

  nori nori11

  วันที่โพสต์: 7/4/2026

  A Blissful Moment

  A welcome tea featuring the finest Ureshino tea. The lounge was a quiet space, and from the moment we arrived, we almost lost track of time. The staff provided flawless, courteous service. Their subtle thoughtfulness was truly appreciated. The cuisine was tasteful, blending Japanese dishes with Western elements. The ingredients were used with great care and consideration, reflecting the chef’s dedication. The crab and abalone cream croquettes and the breakfast eel omelet were exceptionally delicious. They are dishes I would definitely love to enjoy again on my next visit. From the lounge drinks to the tea in our Room, we felt a consistently high level of quality in every detail. Asking a staff member about the name of the cherry blossoms and being able to stroll along the riverside as petals fell became a wonderful memory as well. Thank you very much for everything. A truly wonderful Accommodation—we will be back again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 2/4/2026～
  • 2 คน 1 ห้อง
  • Standard Twin Room
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We were delighted to hear that you were able to relax from the moment you arrived, enjoying our welcome tea and time in the lounge. We are especially pleased that you could savor Ureshino tea and spend a quiet, peaceful moment. We also sincerely appreciate your kind words about our staff. Your feedback is truly encouraging to all of us. As for our cuisine, we carefully craft each dish to highlight the best of seasonal ingredients while incorporating subtle Western elements into Japanese flavors. The dishes you mentioned are also popular with many of our guests, and we are very happy to know you enjoyed them. Our lounge beverages and the tea provided in your Room are selected so that you can unwind throughout your stay, and we are relieved to hear they suited your taste. We were also pleased to learn that during cherry blossom season you enjoyed a stroll along the river, making it a memorable part of your trip. We will continue striving to provide stays that remain in your heart. We look forward to welcoming you again.

  ดูทั้งหมด
• 5.00

  yupato

  วันที่โพสต์: 6/4/2026

  Kyushu 100 Famous Castles Tour

  As a stopover between Saga Castle and the Yoshinogari Ruins, we were looking for a 4-person Room for a girls’ trip, and choosing this place was absolutely the right decision—thanks to the all-inclusive plan and the fact that it had only been open for three months. We were amazed by how delicious the cold Ureshino tea served as a welcome drink was; when we tried to buy it online it was sold out, so thank you for offering such a rare tea. The Onsen water felt smooth and gentle, but since I prefer lukewarm baths, it was a little too hot for me—unfortunately. Each dish was thoughtfully prepared with delightful surprises, and we were truly moved by the dessert plate served as a surprise. Everything was delicious and we were completely satisfied. The courteous service and the staff’s wonderful smiles made us feel truly cared for, and we could really sense their high level of hospitality. It was a lovely Accommodation filled with touches women will appreciate, including tasteful yukata and pajamas with embroidered details. This is an Accommodation I would definitely like to visit again—and highly recommend.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 1/4/2026～
  • 4 คน 2 ห้อง
  • Standard Twin Room
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We would also like to express our sincere gratitude for choosing our Accommodation during your trip, including sightseeing in Saga. We were delighted to read that your special stay with friends was a satisfying one. Regarding the welcome drink, Ureshino tea, we are pleased to hear you were surprised by how delicious it was. “Gyokusui” from Soejimaen is a rare tea harvested only once a year from selected fields, and it is currently sold out, which we truly regret; however, we are most glad you were able to enjoy that moment. Ureshino Onsen is known for its excellent heat-retaining properties, helping warmth linger even after bathing. It may have felt a little hot, but we are relieved to know you experienced the gentle smoothness of the water. We are also happy to hear you enjoyed the cuisine and dessert plate. We value creating dining experiences filled with thoughtful touches in every dish—bringing both surprise and enjoyment. It was an honor to assist in celebrating your birthday and help make it a special time. In addition, thank you for your kind words about our staff’s service and smiles, as well as our in-house wear. Our yukata feature cherry blossom motifs so you can feel the scenery of Ureshino. We will continue striving to be an Accommodation that stays close to your precious travel moments. We sincerely look forward to welcoming all of you again.

  ดูทั้งหมด

  
• 4.83

  小太郎と一緒

  วันที่โพสต์: 5/4/2026

  It was a satisfying weekend.

  The meals were delicious, the service was excellent, and the Onsen was at a comfortable temperature and very relaxing. I was especially satisfied with the timing of the meal service and the pleasant hospitality. This is an Accommodation I would like to visit again.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 4/4/2026～
  • 2 คน 1 ห้อง
  • Standard Twin Room
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We are truly honored to hear that you were satisfied with our meals, service, and Onsen. In particular, we sincerely appreciate your kind words regarding the timing of meal service and our hospitality. Your feedback on what we strive for each day is a great encouragement to all of our staff. We carefully watch the pace of your meal and do our best to serve each dish at the optimal time. At the same time, we value maintaining a respectful distance so as not to intrude on your time, while ensuring we can respond promptly whenever needed. We will continue to treat every moment with care so that your dining experience remains a relaxing time that helps you unwind. Your comment that you would “like to visit again” is our greatest joy. We look forward to welcoming you again soon.

  ดูทั้งหมด
• 4.50

  きなこおにぎり

  วันที่โพสต์: 5/4/2026

  A Stylish Hidden Retreat

  As the Accommodation has only recently been renovated, the Room is clean and comfortable. The Hotel entrance feels like a hidden door, adding a playful touch and creating a wonderful “private hideaway” atmosphere. The lounge is also very stylish and cozy, and I was able to relax and enjoy drinks at my leisure. There is no one stationed at the front desk, but staff are always waiting in the back and come right away when you call out. The bath was wonderfully soothing—just as you’d expect from an Onsen—and I felt like I could stay in forever. Breakfast seating is spaced appropriately, so even solo guests can enjoy it without feeling self-conscious. I think this Accommodation is perfect when you want to relax quietly and enjoy your privacy.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 2/4/2026～
  • 1 คน 1 ห้อง
  • Standard Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We are truly delighted that you noticed not only the cleanliness and comfort of our newly renovated Accommodation and Room, but also the entrance design reminiscent of a hidden door. In particular, we have designed the entrance as a gateway to an extraordinary experience, adding a subtle sense of playfulness while creating a space that builds anticipation for your stay. We were also relieved to hear that you were able to relax in the lounge and enjoy your drinks at your leisure. Regarding our front desk service, we strive to maintain a respectful distance so as not to intrude on our guests’ time, while remaining ready to assist immediately whenever needed. We are also very pleased that you found our Onsen comfortable and relaxing. Thank you as well for your kind words about breakfast—the time and setting—and we are glad you felt at ease even when staying on your own. Guided by our concept of “an Accommodation where you can reclaim space,” we will continue working to remain a place that quietly supports moments when you wish to cherish your own time in peace. Thank you again. We sincerely look forward to welcoming you back.

  ดูทั้งหมด
• 4.17

  レボーグ001

  วันที่โพสต์: 3/4/2026

  Short Trip

  A bit pricey, but this is a Hotel with a great atmosphere, featuring a renovated, chic exterior and interior. The bathroom is not very large, but the Onsen water quality was excellent, and I enjoyed unlimited beer and coffee. The service was good and I was satisfied with the breakfast selection, though personally the grilled fish (salmon) portion was too large (I couldn’t finish it). (Meals: breakfast only)

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 29/3/2026～
  • 2 คน 1 ห้อง
  • Standard Twin Room
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We sincerely appreciate your kind words about our renewed exterior, interior, and the overall atmosphere of the Accommodation. We are also pleased to hear that you enjoyed the Onsen water quality, drinks in the lounge, our service, and breakfast. In particular, many guests enjoy spending a relaxing time in the lounge after the Onsen, and we would be delighted if your stay allowed you to experience such a moment as well. Regarding the grilled fish at breakfast, we intentionally serve a generously sized portion so that guests can feel it is “the biggest I’ve ever had.” Together with freshly cooked Saga Prefecture rice “Sagabiyori,” we hope it helps make your morning truly satisfying. Thank you again for choosing to stay with us. We look forward to welcoming you back soon.

  ดูทั้งหมด
• 4.67

  *sa*ya*to*

  วันที่โพสต์: 22/3/2026

  Thank you for your support.

  Hearing that a beautifully renovated Accommodation had opened after taking over “Yuyado Seiryu,” formerly operated by Taishoya, I finally had the chance to stay. The entrance and lobby lounge were wonderful, and after enjoying a delicious green tea welcome drink, I felt like lingering so much that I almost hesitated to head to my Room. Thankfully, drinks including alcohol are freely available in the lobby lounge, so I stopped by every time on my way from my Room to the large public bath and relaxed while looking out at the garden. There is also a lounge exclusively for suite guests, and I promised myself that one day I would unwind there as well. The meals were all delicious and beautifully presented—clearly reflecting the chef’s dedication through generous use of local soybeans and tea. It was pure bliss. And I was amazed by the size of the salmon at breakfast. It was my first time having such a large cut of salmon, but it was so fluffy that I finished it easily. At every moment, all staff members were warm and pleasant, allowing me to feel at ease throughout my stay. I would love to return again. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 15/3/2026～
  • 2 คน 1 ห้อง
  • Standard Twin Room
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at our Accommodation. We also sincerely appreciate your heartfelt review and the many photos you shared. We were truly delighted to read your thoughtful introduction to the charm of our property. We are especially pleased that you were able to take your time and fully enjoy the moments spent within the Accommodation itself—at the entrance, in the lobby lounge, with a cup of welcome Ureshino tea, and while relaxing as you looked out over the garden. We are also honored that you noticed our commitment to incorporating local soybeans and tea into our cuisine. It was a pleasure to hear that you enjoyed both dinner and even the salmon at breakfast. In addition, thank you for your kind words about our staff. Knowing that you felt comfortable and at ease throughout your stay is truly encouraging for all of us. Thank you as well for your interest in the Premium Lounge exclusively available to guests staying in our suites. We would be delighted if, on your next visit, you could enjoy it as a new highlight of your stay. Thank you again very much. We sincerely look forward to welcoming you back.

  ดูทั้งหมด

  
  
  
  
  
  
  
  
  
  
  
  ดูทั้งหมด
• 4.83

  Dr.Aimar

  วันที่โพสต์: 16/3/2026

  This Accommodation is satisfying in every way.

  From the pickup at Ureshino Station, to the welcome service with carefully brewed tea, to being shown to our Room, everything was flawless and smooth. Many of the staff are young, but they treated us with outstanding hospitality. The Platinum Suite is spacious and airy, with excellent amenities. As this is a famous tea-producing area, several kinds of Japanese tea are also provided. There were also many types of alcohol served in the lounge that I wanted to try; even though I’m not a strong drinker, I could sample them little by little and was very satisfied. In addition to the signature yudofu (simmered tofu), tofu is creatively incorporated throughout the meal. Rather than relying on luxury ingredients or sheer volume, many dishes were full of ideas, making dinner both fun and truly delicious. The open-air bath in the Room feels wonderfully open, but I thought it would be even better if there were handrails so elderly guests could bathe more safely. Although it is located within the Ureshino Onsen town area, it remains surprisingly quiet, and we could relax at ease in both our Room and the lobby while enjoying complimentary drinks. We splurged for our 30th wedding anniversary, and choosing this Accommodation was absolutely the right decision. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 14/3/2026～
  • 2 คน 1 ห้อง
  • Platinum Terrace Suite [Sumi / Rin]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us. We are also truly honored that you chose our Accommodation for your special trip celebrating your 30th wedding anniversary. Congratulations from the bottom of our hearts. We were delighted to read your kind words about our greeting upon arrival, welcome service, and staff hospitality. While we have many young team members, we strive every day to provide attentive, guest-focused service, so your feedback is a great encouragement to us. We are also relieved to hear that you enjoyed the sense of openness in your Room, the amenities, the selection of Japanese tea, and your time in the lounge. It is a great honor to know that you also enjoyed our cuisine and the unique ingredients and creativity we offer. On the other hand, thank you for your valuable feedback regarding the handrail at the open-air bath in the guest room. To ensure more guests can use it with peace of mind, we will carefully take this into consideration as an important future improvement for enhanced safety. Creating a space where guests can relax quietly despite being located in an Onsen town is something we value greatly. We are very happy to hear that you were satisfied with this as well. Your comment that ours was “the perfect Accommodation” is truly encouraging for all of us. We will continue striving to remain an Accommodation you choose again for anniversaries and reward trips. Thank you again very much. We sincerely look forward to welcoming you again.

  ดูทั้งหมด
• 4.17

  フォートコリンズ

  วันที่โพสต์: 11/3/2026

  Everything was clean...

  Everything was clean, and the staff were very attentive. The selection in the private lounge was great, and the fireplace was very relaxing. The in-Room sauna was excellent. The in-Room Onsen itself was great, but to access the terrace you have to pass through the bath area, which requires some physical ability. It may be difficult for elderly guests and could pose a risk of injury, so caution is needed. The Room entrance has an automatic door that takes time to close, so the Room is fully visible from the hallway until it shuts. I also worried whether we would be able to get out during a power outage. The Onsen & sauna area in the Room also has an automatic door, and I had the same concern. Overall, it’s a smart and distinctive Facility, but I felt there were some aspects that were slightly inconvenient to use. That said, overall I rate it highly. The meals were also very delicious. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4

  • 21/2/2026～
  • 2 คน 1 ห้อง
  • Imperial Sauna Terrace Suite [Ao]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at our Accommodation. We also sincerely appreciate you taking the time to share your feedback about your stay. We were delighted to read your kind comments regarding the cleanliness of our facilities, our staff’s service, the private lounge and fireplace, and the in-Room sauna. We are also pleased to hear that you enjoyed the dining experience. On the other hand, we sincerely apologize for any inconvenience caused by the layout of the Room and access to and from the terrace. Ease of use and safety are especially important matters, and we take your comments seriously as a key area for future improvement so that all guests can enjoy a safe and comfortable stay. We also appreciate your valuable feedback regarding the automatic door. We are currently reviewing and confirming details as we work to create an environment where guests can use it with greater peace of mind. While cherishing our Accommodation’s distinctive design and atmosphere, we will continue striving to provide an even more comfortable and user-friendly stay. Thank you again for your valuable feedback. We look forward to welcoming you again.

  ดูทั้งหมด
• 1.17

  ナンシーピアジェ

  วันที่โพสต์: 24/1/2026

  No hospitality.

  Upon arrival, the table where we were served our welcome drink of Ureshino tea had coffee stains, presumably from a previous guest. When we asked for it to be cleaned, the response was "We'll clean it later," which was disappointing. Tables should be cleaned before new guests arrive. The bedroom in our Room faced a main road, and the frequent sound of passing cars made it difficult to sleep. It was so noisy that my husband ended up sleeping on the sofa on the garden side. The balcony could only be accessed by walking through the edge of the bathroom. Since the bathwater is not free-flowing, staff had to adjust the temperature manually by walking barefoot along the bathtub's edge to reach a machine on the balcony. This made us very uncomfortable as they walked barefoot on an area where we were about to bathe. There were other issues as well, which I have noted in detail in your Room survey form.

  • ห้องพักและสิ่งอำนวยความสะดวก2
  • สิ่งอำนวยความสะดวก1
  • การบริการลูกค้า1
  • อาหาร1
  • น้ำพุร้อน・อ่างอาบน้ำ1
  • ความพึงพอใจ1

  • 21/1/2026～
  • 2 คน 1 ห้อง
  • Imperial Sauna Terrace Suite [Ao]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing our accommodation among many options available. We also sincerely appreciate your candid feedback during your stay. We deeply regret that the table was not properly cleaned during the welcome drink upon your arrival and that our staff's response caused discomfort. This should have been addressed before welcoming you, and we will return to the basics of daily operations, ensuring thorough cleaning checks and improving staff hospitality practices. Regarding the room environment, we are sorry to hear that traffic noise disrupted your rest and prevented you from relaxing fully. Your feedback will be carefully considered for future room assignments and environmental improvements. We also take seriously the inconvenience caused by our response during temperature adjustments in the open-air bath. Currently, we are reviewing pathways and adjustment methods to ensure a more comfortable and safe bathing experience for all guests. Thank you for filling out detailed comments in the room survey as well. Each piece of feedback is invaluable to us, and we will use it effectively to enhance our services moving forward. Once again, thank you for taking time out of your day to share your thoughts with us. Our entire team remains committed to creating an accommodation experience that exceeds expectations with sincerity at its core.

  ดูทั้งหมด
• 4.83

  dearrisa

  วันที่โพสต์: 12/1/2026

  Enjoy your first visit to Ureshino Onsen, a place that delights both women and men.

  I had a personal trip to Nagasaki Airport and was looking for an Onsen nearby when I discovered the famous Ureshino Onsen. The brochure described it as an Onsen that women would love, but I found it to be equally enjoyable for men with its excellent hot springs. Since my flight from Itami Airport was early in the morning, this was a solo trip. Accommodations at Ureshino Onsen were hard to find, but I luckily came across an Accommodation that belongs to a well-known Ryokan group in Saga. The Facility and hospitality were outstanding, and the Accommodation had just recently opened. After visiting Arita Town from Nagasaki Airport despite bad weather, I headed early to Ureshino. Although I arrived earlier than check-in time, they warmly welcomed me and allowed me to park my rental car without any issues. The Ryokan's design is stylish overall; however, some indirect lighting controls were slightly inconvenient—perhaps due to my age! I enjoyed both the private bath in my Room and the large public bath; the hot spring water was truly exceptional. Next time, I'd like to bring my family along so they can also experience this wonderful place that women (and men) will surely enjoy!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 10/1/2026～
  • 1 คน 1 ห้อง
  • Luxury Corner Suite [Asahi / Midori]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Dear Guest, Thank you very much for choosing Kotan Ureshino at Ureshino Onsen from among many accommodations. Ureshino Onsen is renowned as one of Japan's top three hot springs for beautiful skin, and we are truly honored that you enjoyed its exceptional qualities. Although we have only recently opened, your kind words regarding our facilities and hospitality serve as great encouragement to all our staff. When you visit Saga again, we would be delighted if you could also consider our group facilities, "Kani Goten" and "Kaze no Mori." We sincerely look forward to welcoming you back with your family in the future. Once again, thank you very much for sharing your valuable feedback. All of us eagerly await your return.

  ดูทั้งหมด

  
  
  
  
• 5.00

  みみ太郎

  วันที่โพสต์: 27/12/2025

  Recommended for those who want to relax and unwind.

  We visited this newly opened accommodation in November during our long-awaited trip to Ureshino. In conclusion, it was a very satisfying stay, and the new opening lived up to all expectations with its wonderful facilities. The lobby offered free drinks, allowing us to enjoy tea not only from Saga but also from various parts of Kyushu. We spent a relaxing time admiring the beautifully maintained garden. The onsen was as expected of Ureshino Onsen—silky smooth water that felt amazing. My companion was delighted, saying their skin felt much better afterward. Meals were plentiful for both dinner and breakfast! For those who want to fully enjoy the experience, we recommend having a light lunch beforehand. The most memorable dish was the appetizer platter at dinner. It was visually stunning, and the freshly fried Toji-age was incredibly delicious. Next time, we plan to stay in a suite room with an onsen and sauna—we’re already making plans (laughs). We look forward to visiting again soon. Thank you very much!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 26/12/2025～
  • 1 คน 1 ห้อง
  • Standard Twin
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Ureshino Onsen Kotan Ureshino from among the many accommodations available. We sincerely appreciate your decision to stay with us during your visit to Ureshino after a long time. We were delighted and relieved to receive your kind words, "It did not disappoint my expectations of a newly opened accommodation." At the lobby lounge, we are glad you enjoyed free drinks featuring teas from various parts of Kyushu, not just Saga Prefecture, while relaxing and admiring our beautifully maintained garden. It brings us joy to know that you had a peaceful and enjoyable time at our accommodation. Regarding the onsen, we are pleased that you liked the smooth waters of Ureshino Onsen. Hearing that your companion also noticed an improvement in their skin condition makes us believe you experienced the unique charm of Ureshino Onsen. As for meals, we are relieved to hear that both dinner and breakfast met your satisfaction in terms of volume and quality. We are especially encouraged by your positive impression of the appetizer platter and freshly prepared Toji-age dish; this feedback is highly motivating for our head chef and culinary team. We feel honored that you are already considering staying with us again in the future. For an even more private experience, we recommend our "Imperial Sauna Suite" on the second floor or "Executive Sauna Suite" on the first floor, both equipped with an onsen bath and sauna. Once again, thank you very much for sharing such valuable feedback with us. All staff members look forward to welcoming you back soon!

  ดูทั้งหมด
• 5.00

  まち1216

  วันที่โพสต์: 23/12/2025

  Highly satisfied.

  The accommodation, newly opened this year, is exceptionally clean with a calm atmosphere, beautifully maintained gardens, and art displayed throughout the facility, creating an extraordinary space. Surrounded by tall trees that make it hard to believe you're in the city center, it feels almost like being in a forest. We enjoyed the carefully selected Ureshino tea offered at check-in and the free selection of teas from Kyushu as well as alcoholic beverages available in the lounge. Dinner featured dishes made with tofu and soybeans, all exquisitely crafted and beautifully presented—redefining our perception of tofu cuisine. (The recommended "Shiraae" was particularly impressive and delicious.) The wide variety of alcoholic beverages was also a delightful highlight. Breakfast was luxurious with generous portions; especially notable were the large fluffy salmon fillets and local egg-topped rice bowls that were absolutely delicious. We also enjoyed fresh yuba (tofu skin), which added a touch of Ureshino's charm to our meal. The public bath featured silky-smooth Ureshino Onsen water that left our skin feeling soft and smooth. The sauna had a refreshing scent of new wood—a treat for sauna enthusiasts! From facilities to cuisine to onsen, everything was perfect—but above all else, we were deeply impressed by the staff's thoughtful hospitality and attentive service. As expected from an establishment operated by Kani Goten or Kaze no Mori, their staff training is impeccable. Thank you for preparing a birthday plate—it became such a memorable occasion for us! This has become one of the accommodations we definitely want to visit again—we look forward to seeing everyone again soon!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 22/12/2025～
  • 2 คน 1 ห้อง
  • Standard Twin
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Ureshino Onsen Kotan Ureshino from among the many accommodations available. We are delighted to hear that you enjoyed the atmosphere of our facility, the garden, and the art, and felt it was a "special space." Despite being located in the city center, we take pride in offering a quiet and serene environment unique to our location. We are pleased that you enjoyed Ureshino tea at check-in as well as various teas from Kyushu and alcoholic beverages provided in our lounge. It brings us joy to know these added a touch of color to your travel experience. Regarding dinner, we are deeply honored by your comment about how dishes using tofu and soybeans "changed your perception." This feedback is an immense encouragement for our head chef and culinary team. We are especially grateful that the Shira-ae dish left such an impression on you. Additionally, we’re glad to hear you were satisfied with our selection of sake. For breakfast, it was heartwarming to read how much you enjoyed each dish at your own pace—such as the large salmon portion, local egg-topped rice bowl (tamago kake gohan), and tsukami yuba. We’re also thrilled that you experienced relaxation through Ureshino Onsen’s silky waters and found comfort in our sauna with its fresh wooden aroma. Above all else, thank you for your kind words regarding our staff's hospitality. Knowing that we conveyed warmth cultivated through experience at related facilities is incredibly motivating for us. We were also delighted to assist with creating a memorable birthday celebration through a special plate presentation. Once again, thank you very much for sharing such valuable feedback. All of us look forward wholeheartedly to welcoming you back again soon!

  ดูทั้งหมด

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