รีวิวและความประทับใจจากผู้เข้าพักที่ DoubleTree by Hilton Tokyo Ariake

(โตเกียว/เขตโคโตะ) [ทั้งหมด 363 ห้อง]
คะแนนรวม
3.59
(10)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.20
  • สิ่งอำนวยความสะดวก
    4.00
  • การบริการลูกค้า
    3.60
  • อาหาร
    3.78
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.70
  • ความพึงพอใจ
    3.30
  • 2.33
    kk5movie

    My Reservation was incorrect, and the Room was also wrong.

    Although I made two reservations, I was told only one was on record. It turned out to be a misunderstanding, but when I checked in at night, my Room was assigned incorrectly. They later apologized by providing breakfast, but it was an extremely exhausting day.

  • 4.33
    (((((

    DoubleTree by Hilton Tokyo Ariake

    Stayed for one night to watch a tennis match in Ariake. The Room was smaller than expected with no space to relax, but it was fine since I only needed a place to sleep. The amenities were eco-friendly (no individual packaging, etc.), but as they were from Crabtree & Evelyn, the scent and usability were excellent. I didn't use the dinner service, but I did enjoy the breakfast buffet. The variety and taste were more than satisfactory. The breakfast venue was crowded, so there was a short wait. The front desk staff were efficient yet polite in their guidance, which was very pleasant. The complimentary cookies were also delicious!

  • 3.67
    ねこたまん

    Bright and comfortable.

    Located just steps away from Kokusai-Tenjijo Station, the Hotel is easy to find with clear signage, ensuring no confusion. The chocolate chip cookie service at check-in was delightful—warm and ready to enjoy. The Room isn't very spacious but is functionally designed with all necessary amenities provided. The two double beds are placed together, which worked well for us. The bathroom includes a washing area and a bathtub for a relaxing soak, complemented by a rain shower—a nice touch. It would be even better if smart TV functionality were available. The breakfast venue had an international atmosphere where we felt like the minority among diverse guests. As expected from the Hilton Group, the menu was excellent! In addition to an egg station, there were live kitchen options like Fukagawa-meshi and soba noodles that stood out. Being close to Ariake Garden made our stay even more enjoyable!

  • 5.00
    リクとも

    Family-friendly Hotel. Completely satisfied with everything. Conveniently located near the Lion King Shiki Theatre.

  • 4.80
    オタク

    We stayed as a group...

    We stayed as a group of four. The Room was spacious enough, and we appreciated the separate nightwear. The cookies provided were delicious. It would have been nice to have individually packaged skincare items like cleansing products, but overall, we had a wonderful time. Thank you very much!

  • 4.17
    五月。

    I visited Design Festa for the first time.

    My daughter and I went to Design Festa for the first time. The Hotel was very close to the station (it felt like it was right next to it) and connected to a Seven-Eleven on the first floor, which was very convenient. The Room felt a bit small, but the bathroom had a separate bathtub and washing area, which was great. It would have been even better if the toilet had been separate as well. As for amenities, I usually prefer brushes, but there was only a comb this time. However, even with just a comb, it wasn’t inconvenient. Breakfast was very delicious. I wanted to enjoy it in a more relaxed seating area, but our seats were in a spot where people passed by frequently and often bumped into our chairs. From start to finish, the staff’s service was excellent. They even thanked us at checkout—something that surprisingly hasn’t always happened at other places before! It was an excellent Hotel overall!

  • 2.33
    ユミ まま

    Sorry, unavailable.

    We stayed as a family of three. We had made a reservation to check in at 3:00 PM, but when we arrived around 3:30 PM and waited in line for our turn at the reception, we were informed that the room was not ready due to delays and would not be available until after 4:15 PM. Hoping for an enjoyable stay, we decided to complete only the check-in process without receiving the key and spent time walking around nearby in the cold while waiting, as we had plans for dinner. When my son arrived, we returned to reception around 4:30 PM but had to wait again. After some time-consuming confirmation processes, we were finally able to enter our room. However, despite reserving a spacious room with three beds for three people, there were only two beds prepared. It turned out that they mistakenly set up three beds in the neighboring room instead of ours. Unable to relax in our room as planned, we gave up and went for an early dinner feeling disappointed. We had been looking forward to enjoying a relaxing stay at this lovely hotel but ended up very disappointed instead.

  • 4.17
    北風花子

    Good.

    Stayed for 2 nights and 3 days. The Room was clean and nice. Used the provided shampoo on the first day, but it made my hair rough. The front desk staff's service was excellent. However, I was annoyed by some guests, possibly from China, spreading out their luggage and purchases in the lobby.

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