รีวิวและความประทับใจจากผู้เข้าพักที่ Shiawase Kakurezato Sarunage Onsen Iyashi no Yado Kinsen Kaku

(จังหวัดไอจิ/โทโยตะ) [ทั้งหมด 10 ห้อง]
คะแนนรวม
4.39
ดี (26)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.50
  • สิ่งอำนวยความสะดวก
    4.19
  • การบริการลูกค้า
    4.31
  • อาหาร
    4.58
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.31
  • ความพึงพอใจ
    4.46
  • 4.83
    さまよい人

    A Truly Relaxing Accommodation

    Upon entering the Accommodation, you are welcomed by lovely lamps and antiques. The staff were also very courteous. The Onsen lived up to its reputation as a “miraculous therapeutic spring,” with excellent water. The cuisine focused on locally sourced ingredients. As someone from Kyoto, I felt the flavors were slightly strong, but still well within an acceptable range. With a Multiple Night Stay, it’s often the case that dinner becomes noticeably less impressive compared to the first night, but here there was no need to worry at all. The tableware was also thoughtfully chosen, making the meal even more enjoyable. A few disappointments: there were no samue loungewear provided; despite having a semi-open-air bath in the Room, there was no bathrobe; and the towels felt inexpensive. Overall, it was an Accommodation with a high level of satisfaction. I would like to visit again in a different season.

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  • 5.00
    凛花80

    I was able to show my parents the best possible appreciation.

    We stayed here for our first trip to show appreciation to my parents. Hoping my mother with rheumatoid arthritis could enjoy the Onsen, we chose a Room with a private bath. The food was excellent—especially the broth, which was outstanding, and I ended up drinking all of it with every dish. All of the staff were courteous, and even the cleaning staff stopped to greet us. My mother was very happy as well. We would like to stay here regularly. Thank you very much.

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  • 4.67
    STELLA49

    I had a relaxing stay.

    If possible, we would appreciate it if the dinner service could be placed a little more gently. It felt a bit rushed, so there’s no need to hurry.

  • 3.67
    HR2215

    This was my third st...

    This was my third stay. Overall, the Room was clean, but I was disappointed to find a significant buildup of dust on the toilet exhaust fan. Also, because there are steps, this Room may not be suitable for guests with limited mobility. I always look forward to dinner because everything is delicious, and this time was no exception. However, I was very disappointed that both dinner and breakfast were served at Shiki Soka this time. On previous visits, dinner was at Saruku and breakfast at Shiki Soka. Shiki Soka is only separated by bamboo blinds, so voices from nearby tables and the noise of staff preparing tableware echoed loudly. It remained noisy throughout, making it hard to hear the staff’s explanations or even my family member sitting across from me, and it did not feel relaxing. I had been disappointed before by how noisy breakfast at Shiki Soka was, but since I truly love the Onsen and dinner here, I decided to return thinking I could accept it if it were only breakfast. This time, though—having both dinner and breakfast in the same venue for the first time—was extremely disappointing. I have stayed at many Accommodations and Hotels, but I have never experienced noise echoing like that anywhere else—it really is that loud. I don’t know what criteria you use to assign dining venues. It may work well for groups or families with children, but I think it would be better to change venues depending on Room type or allow guests to choose for an additional fee. I also felt that the pace of serving dinner was a little fast. The portions are more than enough for women as they are now, so allowing about 30 more minutes or reducing one dish might be just right. Breakfast is a standard Japanese set with nothing particularly noteworthy. While many Accommodations offer self-service refills for rice and tea after the first serving/cup is provided by staff, having everything self-service from the very first bowl/cup seems like something that should be improved. Perhaps you are short-staffed; however, after your renovation you have increased Suite Rooms and added a lounge to create a more upscale feel—so this feels like such a missed opportunity. Although there are various things I wish were different given how good this Accommodation is overall, the Onsen and dinner are truly excellent. It’s also clear that your staff work hard. I hope many more guests will continue to stay here in the future—and it remains one of the places I would like to visit again.

  • 2.83
    Tadd

    Poor value for money

    For a Hotel that costs close to 40,000 yen per person, it did not feel very satisfying. The Room is a two-room suite and is not bad, but there is only one small bath, and overall the service felt lacking, with few smiles from the staff.

  • 4.50
    一休みともさん

    Nearby Onsen

    Spontaneously decided to visit an Onsen and headed to Sanage Onsen, about a 30-minute drive from Toyota. There is a day-use Onsen next door, which we could also use, but it was quite crowded that day, with the outdoor bath packed shoulder-to-shoulder. The accommodation's large public bath does not have an outdoor bath, but there are three private open-air baths available for reservation, allowing you to choose based on your mood—a delightful feature. However, the day we visited was quite chilly, making long soaks difficult and the washing area felt slightly cold. The view is modest as it is nestled in the mountains; however, the garden featured delicate seasonal cherry blossoms that brought a sense of calm. The room we stayed in was a renovated "Castle." Upon entering, unique interior designs like frying pan displays and book-patterned wallpaper caught our eye—an exciting touch of creativity. While why it’s called "Castle" remained a small mystery, there were few guests due to the seasonality which allowed us to enjoy a relaxing stay.

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  • 5.00
    ナトリ

    I had a relaxing time.

    We arrived a little later than planned, but the staff at the facility were very kind and made us feel at ease. Although we chose a plan without dinner, we enjoyed a delicious breakfast. The Onsen was also fantastic. Thank you very much!

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  • 5.00
    ゲスト

    I had a relaxing stay.

    We stayed for one night as a family of four. The Room was clean, and the amenities were well-equipped. The food and bath were excellent, allowing us to relax as a family. In the early morning, we climbed the mountain path beside the waterfall and discovered a lake surrounded by morning mist—it was breathtaking.

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  • 4.67
    タケオ君

    The Room was upgrade...

    The Room was upgraded due to renovation, offering a superior experience. The meals were exquisite, featuring top-quality Japanese cuisine. Breakfast was average. Overall, it was an excellent and satisfying stay. The only drawbacks were the non-renovated elevator and slightly limited towels. I would love to visit again.

  • 2.33
    旅行大好きな父

    First-time Accommodation

    Paying 45,000 yen per person for that meal is unreasonable. I wouldn't return.

  • 2.67
    新堂

    Private bath was terrible.

    It was raining, and the hallway to the private bath required an umbrella. Additionally, the dressing area had no proper roof and was only covered with plastic, which leaked. You had to use an umbrella even while entering the bath, and there was no roof over the washing area, making it impossible to wash your body. It was a terrible experience.

  • 4.00
    Hide@

    Sense of tableware during dinner

    The stay included two meals, and the dinnerware was exceptionally tasteful. The dishes were just as delightful as the presentation, leaving us completely satisfied. We would love to visit again in a different season.

  • 4.67
    ともきち1134

    Everything except the air conditioning is excellent.

    I have stayed here before, but last time we had one room for four people, and the person without a bed found the air conditioner too noisy to sleep well. This time, we booked two rooms for two people each. The air conditioner in the room with beds was still a bit noisy but not to the point of being unable to sleep. The staff, meals, and room comfort were excellent. Although we did not reserve dinner, we were able to use the dining area of the day-use onsen facility, and the food there was very delicious. The quality of the onsen water is outstanding. My mother’s swollen foot improved significantly overnight thanks to it. Despite it being a chilly night, our bodies stayed warm because of the onsen. We would love to stay here again!

  • 4.00
    URC

    I made good use of the free ticket for a day trip to the Onsen.

    Thank you very much. Overall, I had a comfortable time, but I would appreciate it if you could consider the speed at which the dishes are served. Ideally, it would be nice if they were served in the order of the menu. Also, during meals there was a lap blanket available, but my feet were cold. I drank Radon Onsen water and enjoyed the rock bath at the day-trip Onsen the next day as well. I was surprised by how busy the day-trip Onsen was.

  • 5.00
    hitoみん

    Suite Room

    Thank you for picking us up as soon as we arrived at the parking lot. We were able to relax very much in the Room with Onsen this time. We also went to the large public bath, enjoyed the sauna, and experienced the self-pouring of Onsen water, which was pleasant. The meals were also very satisfying. Since it's a place we can reach in about an hour, we will visit again. The autumn leaves were also beautiful.

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  • 3.33
    @だーはら

    Thank you for your patronage.

    I stayed for one night. The facilities and the room were very clean, and the amenities were well-equipped, allowing for a comfortable stay. I was looking forward to the bath, but it was disappointing that it took a long time for the shower to produce hot water. Even after nearly five minutes, it remained the same, so I washed with cold water. There was a notice in the large public bath as well, but I think it would be tough for the upcoming winter season if it is not renovated soon.

  • 5.00
    ほほえみ隊

    I was able to spend a relaxing and leisurely time.

    Thank you for your hospitality. We used Kinsen-kaku for my niece's birthday celebration. Thank you for your thoughtful gestures like the message card, and for changing the ingredients in the meal that my niece couldn't eat. She was very happy. We were able to relax and unwind in the stylish corner room. Thank you for everything. We would love to use your services again.

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