รีวิวและความประทับใจจากผู้เข้าพักที่ Harazuru Onsen Harazuru no Mai

(จังหวัดฟุกุโอกะ/อาซากุระชิ) [ทั้งหมด 13 ห้อง]
คะแนนรวม
4.43
ดี (19)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.53
  • สิ่งอำนวยความสะดวก
    4.42
  • การบริการลูกค้า
    4.42
  • อาหาร
    4.58
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.37
  • ความพึงพอใจ
    4.26
  • 4.67
    温泉好き2025

    We traveled with a c...

    We traveled with a child, and they thoughtfully provided a diaper trash bin and a kids’ amenity set. Since we have a child, we requested a Japanese-style Room; it was spacious, and sleeping on floor bedding felt safe. The dining area was also completely private, and both dinner and breakfast were delicious! In the private space, we could relax without running into other guests. It seemed to have been renovated, and overall it was a clean Ryokan.

  • 3.83
    ゲスト

    Why?

    Thank you for your feedback. We appreciate your honest opinion and will take it into consideration to improve our services. Your comments regarding the bedding arrangements and overall experience have been noted, and we sincerely apologize for any inconvenience caused during your stay. We strive to provide accommodations that meet the expectations of all our guests, including those traveling in groups of three or more. Your input is valuable to us, and we will work on ensuring a more comfortable experience for everyone in the future. Thank you again for sharing your thoughts with us.

  • 2.50
    れんちゃん356

    Starts with disappointment, ends with disappointment.

    Three months ago, I made a Reservation for a covered parking space based on my preference. I was informed that the gravel area was usually used only occasionally by staff. However, upon arrival, I found waist-high weeds in the parking area. Cleaning up the weeds became my first task, and grass seeds stuck to my clothes like burrs. When entering the Facility, the reception staff gave me a disapproving look as if seeing something unpleasant—there was no welcoming smile at all. Although other staff members apologized multiple times, it did not make up for this experience. When leaving, I had hoped for some improvement in the situation but found that nothing had changed; the weeds were still there. There was no apology from what seemed to be management or even confirmation of their presence—it remained unclear who was responsible while employees continued to apologize profusely. In our Room's bathroom, hair from previous guests clung to the inside of the bathtub—a clear sign that cleaning had been neglected! This forced me to start by cleaning it myself before using it. The lack of attention to detail made everything feel unreliable and diminished trust in any aspect of this Facility. As for meals, while it’s evident that pride is taken in their preparation by the head chef, seasonal factors may have affected quality—I couldn’t taste much sweetness in what should have been flavorful spiny lobster (Ise-ebi). Sweet shrimp would have sufficed instead since even miso soup lacked depth or umami flavoring derived from seafood stock. Other dishes were enjoyable though. Lastly—and importantly—I noticed similar complaints mentioned repeatedly here with promises of improvement each time they are addressed publicly through comments like these. Please ensure such issues are resolved so future guests do not encounter them again!

  • 5.00
    ダブルタイフーン

    60th Birthday Trip

    The charming Room offers great views and hot springs, along with delicious cuisine.

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  • 4.33
    worldtool

    Onsen

    The quality of the Onsen suited my skin very well! I was also satisfied with the staff's demeanor and the prompt timing of meal service both at night and in the morning. The staff member at night was a foreigner, but their Japanese was excellent! I would love to visit again if the timing works out.

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  • 2.00
    runrunらん太郎

    Lacks a sense of elegance.

    Despite the accommodation cost being close to 100,000 yen with breakfast included, it lacked the expected level of sophistication. Neither the service nor the food was satisfactory. The only saving grace was the effort put in by the foreign staff.

  • 5.00
    雲外蒼天人

    This is my second time using it.

    The satisfaction exceeded expectations. Not only the food, but also the Room, amenities, bath, and hospitality were all excellent. I am grateful. I plan to choose here again next time.

  • 5.00
    リオ リ

    The best hospitality

    As soon as the car stopped, several hotel staff came to greet us and carried our luggage. They checked us in with a smile and guided us to our room. The room was spacious and clean, and they even provided a toilet step stool for our 2-year-old son, allowing us to enjoy a relaxing overnight stay. We were able to relax very much by entering the Onsen while looking at the Chikugo River. It was a very nice hotel for family trips. Thank you to all the staff for your kind assistance.

  • 4.67
    ときすけ0723

    It was a nice Ryokan.

    The number of Rooms was small, which made it quiet and pleasant. The food was also very delicious, and I was impressed by the service not listed on the dinner menu. There seemed to be few staff, as an elderly person was handling the morning checkout alone, which took a little time.

  • 2.17
    ジョン。

    A rip-off property with poor service content.

    Although it was mentioned as a natural hot spring, there is a note asking to stop the water after entering the bath. There is no washbasin, so you can't even wash your towel. The meal consisted only of sashimi of Kue, and since I ordered Ise lobster sashimi beforehand, it was fine, but otherwise, there was nothing to eat. The presentation was like that of an amateur cook, and when I chose a Western-style breakfast, it was just a slice of convenience store bread and convenience store beef stew. The price is first-class, but the content is third-class. Could you please verify this as much as possible and post it on the site? The name of IKYU.com will be tarnished.

  • 5.00
    たまぺい

    The best hospitality

    This time, I used it for a trip with my girlfriend. I was nervous as it was my first time at a nice Ryokan, but the manager, the proprietress, and all the staff were warm and kind, making my stay very comfortable. The bath and view from the Room were excellent, but the attention to detail and sincerity in things like the tea-scented machine, amenities, and room service drinks created a relaxing and enjoyable space. The meals were satisfying both in terms of stomach and heart, with luxurious meat and fish for dinner. Dinner was as great as expected, but breakfast was also incredibly good. The small dishes were perfect accompaniments to the rice. The "Yumeou" egg, which won the Tamago Kake Grand Prix, was rich and excellent. It was so delicious that I ended up having seconds of rice in the morning. I would like to use it again when I want to relax luxuriously or spend precious time with someone important. Thank you very much this time.

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