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- MALIBU HOTEL
- MALIBU HOTEL รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ MALIBU HOTEL
- ห้องพักและสิ่งอำนวยความสะดวก4.69
- สิ่งอำนวยความสะดวก4.31
- การบริการลูกค้า4.54
- อาหาร3.92
- น้ำพุร้อน・อ่างอาบน้ำ4.00
- ความพึงพอใจ4.23
- 5.00おルナさまวันที่โพสต์: 23/10/2026
A hotel we love, where both people and dogs feel at home
At the end of the palm-lined road from the entrance to Kotsubo Marina, a completely different world awaits! It feels as exciting as arriving on the coast of Santa Monica—though I’ve barely been there myself, haha. As soon as we parked at the entrance, the staff greeted us with the warmest smiles. Since we’ve visited a few times before, they welcomed us with “Welcome back!” Our dog received such a lovely welcome too and couldn’t stop wagging! All that was left to do was relax. This time, we stayed in a room on the second floor. We arrived at that lovely time in the early evening, with the view sparkling from the balcony. Having an ocean view from your room really is the best! We took a break with some lovely sweets and delicious herbal tea carefully selected by the restaurant staff. The room had a distinctly Californian feel—at least, my idea of California—with beautifully coordinated furnishings and fabrics. The bathtub was spacious enough for a relaxing soak, and the generously sized bed was just the right firmness. It was incredibly windy during our stay, but once the windows were closed, the room was completely quiet, and we slept soundly. Early in the morning, we took the short walk to Zaimokuza Beach. There were plenty of other dogs around, making it a lovely place to walk our own. We even caught a glimpse of Mount Fuji across the water through a break in the clouds and took some photos! Why does seeing Mount Fuji always make you so happy? Haha. The locals all seemed to be enjoying themselves too, and we felt it was a wonderful place with such a pleasant atmosphere. Cycling along the coast on a rental bike and stopping off in Kamakura would surely be a scenic outing too! Now for breakfast! There was a choice of Japanese or Western breakfast, and we chose Western. The colors were beautiful! It looked picture-perfect against the scenery outside. We started with a green juice, followed by clam chowder, a fresh romaine lettuce salad, local sausages, an enormous croissant—absolutely delicious!—acai sorbet, colorful fruit, and a piping-hot skillet egg dish. We were full until dinner, haha. Chatting with the staff over our delicious breakfast was such a relaxed, enjoyable experience. They really seem like a wonderful team who are always thinking about how to make their guests happy! That’s what makes us want to return. We only stayed one night, but we wished we could stay for a whole week! That’s how comfortable and welcoming this much-loved hotel was.
- 5.00SASASA12345วันที่โพสต์: 10/10/2026
Third stay with our beloved dog
This was my third stay. Everyone—from the phone and email support to the on-site staff—was wonderful, and it’s a hotel that makes me want to come back again. Because I’m not comfortable with carpets from a hygiene standpoint, and because keeping an eye on my dog so he wouldn’t get into trouble can be tiring, I asked in advance if the carpet could be removed. It seems to depend on the booking situation, but they were able to accommodate my request this time. Thanks to that, I was able to relax even more. Thank you very much. In our home, it’s a rule that we eat together with our dog, so we had Italian dinner in the room. We previously ate on AO’s terrace, but it was a bit cold and dim and felt somewhat lonely, so for those who can’t leave their dog alone, dining in the room is also recommended. A low table can be difficult for eating, so we sat side by side at the counter with our dog (in his cart) between us. We were told that Room B on the first floor has a longer counter, so if you’re staying as a pair, choosing Room B may be best. The food is delicious as expected, and being able to enjoy small portions of many different dishes is very satisfying. For breakfast we ate on Malibu Farm’s terrace. There were plenty of vegetables and a large croissant among other items—it was generous enough that I couldn’t finish everything—but it was delicious. The staff member in charge was also very considerate and made us feel truly comfortable. You can see Malibu Farm’s terrace from the room at night as well; it’s beautifully lit up and feels open and airy, so next time I’d like to try having dinner at Malibu. Thank you very much to everyone.
- 5.00ykmkt@วันที่โพสต์: 22/8/2026
Satisfied with everything!
Although I thought it was a bit pricey, I stayed here because I was drawn to its overseas-like atmosphere. The Hotel’s service and amenities were high quality, and I was very satisfied!! It was a little disappointing that there weren’t any sightseeing spots within walking distance nearby, but I was able to relax and take it easy with the lovely Room and the view. I’d definitely like to visit again.
- 4.83masarumanวันที่โพสต์: 7/5/2026
Our hospitality is exceptional.
We stayed here during Golden Week with three family members and our dog. First of all, the service from both the Hotel staff and the restaurant staff was outstanding. For meals, we had Italian cuisine for dinner and both Japanese and Western options for breakfast, and everything was delicious. To be honest, we felt a bit uneasy before arriving because we had seen some negative Reviews—but that wasn’t the case at all. If you keep in mind that you can spend time with your pet anywhere, this is a wonderful Facility. Compared with a luxury Ryokan or Hotel, it may be different—but the bath was spacious and the location was great. Considering that you can stay with your pet both in your Room and at the dining area, we felt it offered excellent value. It really depends on what you prioritize when choosing an Accommodation. We’ve visited several pet-friendly Accommodations, but here we were able to relax without any stress. I believe that’s thanks to the thoughtful care and excellent service from all the staff. We definitely want to visit again with our pet. Thank you very much.
- 2.50Noconocoวันที่โพสต์: 21/10/2025
A disappointing outcome
I have stayed in the first-floor dog-friendly room twice before, but this time I used the second-floor dog-friendly room for the first time. The view from the balcony was disappointing, as the roof of Malibu Farm blocked most of the ocean view. If this had been clearly stated during the Reservation process, I would not have chosen this room. I wish I had been informed beforehand. Additionally, although it didn’t bother me during previous stays, this time all my family members woke up with neck and shoulder pain because the pillows were too soft. For dinner on both occasions, we dined at Malibu Farm's terrace since we were traveling with our dog. During our last visit, staff members were so engrossed in chatting that they didn’t notice us calling from the terrace—a frustrating memory that resurfaced again this time when another guest felt sorry for us and called a staff member on our behalf after seeing us repeatedly trying to get their attention. We felt bad for troubling that guest. To make matters worse, they handed us a lunch menu during dinner service! While such mistakes might be understandable if they were busy, there were only two other groups dining besides us... The lack of attentiveness was disheartening. Although things improved significantly after we complained midway through dinner service, by then it was too late to salvage our experience. On a positive note: at breakfast on a rainy morning, they kindly opened up part of their terrace just for us since we had brought along our dog—this thoughtful gesture stood out amidst an otherwise disappointing stay—but unfortunately left me doubting whether such kindness would be consistent on future visits. Excluding Malibu Farm’s issues: my past two stays created wonderful memories at what used to be one of my favorite Hotels; however now even basic amenities like bedding feel problematic enough not worth returning over anymore… Restaurant AO also states online that its terrace cannot accommodate Reservations—and frankly speaking—I no longer feel inclined toward revisiting Malibu Farm either given repeated disappointments experienced there previously… Regrettably losing what once felt like beloved Hotel destination leaves behind significant sense loss overall…
- 5.00ciaoitaliaวันที่โพสต์: 29/8/2025
A Hotel You'd Want to Stay at Again
Stayed in mid-August Staff: All staff members were exceptionally pleasant. Dinner: The on-site Italian restaurant served delicious dishes, including those featuring pike conger and eel, paired with perfectly matched wines for a satisfying experience. Breakfast: A healthy breakfast with just the right portion size. Room: Impeccably clean and well-maintained, offering a comfortable and pleasant stay. The view of the sea over the yacht harbor and the sunset towards Enoshima was stunning. (The staff provided a note with sunset and sunrise times along with the room key at check-in, allowing us to enjoy these moments perfectly.) Amenities: Equipped with high-end amenities, including the latest ReFa hairdryer and Nespresso machine. Bed: Though I don’t know the brand, it had an ideal firmness for a very comfortable sleep through the night. B&O Bluetooth speaker provided excellent sound quality; we played background music from our smartphone all day long. Overall, this is an incredibly pleasant accommodation where we enjoyed a wonderful holiday. It’s one of those hotels you’d want to visit repeatedly!
- 4.33uけんวันที่โพสต์: 28/4/2025
Relax and unwind.
A Hotel friendly to both dogs and toddlers. The environment, the scenery, and above all, the staff are excellent. Thank you very much!
- 3.33三人婆さんวันที่โพสต์: 16/4/2025
Meals are average, no handrails in the bath.
Dinner included a chef-selected short dinner at Malibu Farm, but the first dish was a mountain of salad. While it was fresh kale and other greens, the portion was overwhelming and felt endless. A bit of variety, like carpaccio-style seasoning, would have been appreciated. My sister ordered steak, but they didn’t ask about her preferred doneness; it came overcooked and slightly tough. Two others ordered clam acqua pazza, but despite being advertised as clam-based, there was only one clam in the dish. The minestrone soup was delicious; however, the dessert cheesecake that followed was overly sweet, and the coffee tasted bad. Breakfast also left something to be desired. While the Hotel's location is excellent, the dining experience fell short. The bathroom featured a Western-style bathtub designed for lying down but lacked handrails on or near it—making it feel unsafe due to potential slipping risks. For over 50,000 yen per night with this experience overall, I wouldn’t recommend it to friends despite how wonderful Room amenities were—including complimentary items in the refrigerator. The cake served upon arrival looked delicious but impacted our appetite for dinner later on; reducing this offering could allow more budget allocation toward improving dinner quality instead.
- 5.00まめこめこวันที่โพสต์: 10/4/2025
A cozy Hotel.
We decided to take a spontaneous weekend trip and chose this Hotel for our last night. At the time of Reservation, there was only one Room left, so we couldn't choose the type of Room—it felt like a bit of a gamble. However, from the moment we arrived, we were warmly welcomed and escorted directly to our Room after stepping out of the car for check-in. This seamless process was truly wonderful. The staff who guided us, as well as those in the restaurant and other on-site staff members, were cheerful, friendly, and approachable. Their demeanor made it easy to relax without any unnecessary tension. The private garden and café had a hidden gem-like charm that added to our experience. The atmosphere among other guests staying at the Hotel was also pleasant, allowing us to feel comfortable throughout our stay. Both breakfast and dinner were visually appealing while satisfying both taste buds and appetite alike. Although we used an extra bed since there were three of us staying together—which was slightly less comfortable—the Japandi-style interior design provided a soothing ambiance. The amenities offered in the Room were also very well-equipped. My daughter accidentally left something behind in the Room upon checkout; however, we were deeply touched by their thoughtful gesture of arranging delivery for her forgotten item—this truly moved us! Thank you so much for such exceptional hospitality. It turned out to be an incredibly fulfilling stay where every detail exceeded expectations. We would love to visit again!
- 4.83匿名20年夏休みวันที่โพสต์: 7/1/2025
The best start to the year
I stayed at the property at the beginning of the year. The service from the staff was truly wonderful! The room was clean and spacious. As expected, all rooms are suites. The location is also along the coast, in a place lined with trees reminiscent of Hawaii, allowing me to forget the everyday and relax. At night, I had the New Year's course at the attached Italian restaurant, and although I usually feel like I'm going to burst with course meals, the volume was perfect. Of course, the taste was superb without saying. The pasta was especially exquisite. The breakfast was a health-conscious menu, so it was a bit lacking for me... Overall, I was very satisfied. I would like to visit again in the hot summer!
- 3.67いぬゆきวันที่โพสต์: 5/1/2025
Christmas outing
We visited a little early for Christmas with my wife and our 1-year-old child. The room was kept very clean, and the welcome drinks and seasonal services were excellent. They also accommodated the detailed requests we made when making the reservation, which was very helpful. The meals were satisfactory, but the speed of serving breakfast was quite fast, which made us feel a bit rushed. Overall, it was very good. We would like to visit again during the summer season.
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