รีวิวและความประทับใจจากผู้เข้าพักที่ Dhawa Yura Kyoto by Banyan Group

(เกียวโต/สะพานซันโจโอฮาชิ, กิออน) [ทั้งหมด 138 ห้อง]
คะแนนรวม
4.66
ยอดเยี่ยม (13)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.62
  • สิ่งอำนวยความสะดวก
    4.69
  • การบริการลูกค้า
    4.85
  • อาหาร
    4.67
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.38
  • ความพึงพอใจ
    4.77
  • 4.67
    よるばん

    Pros:

    Pros: - It’s a reasonably priced Hotel, but perhaps because it’s part of the Banyan Tree chain, the service felt comparable to a high-end Hotel. Even though I stayed only one night, the front desk staff remembered my name, and every staff member was brisk and professional—very pleasant. When I asked after checkout whether they could keep some food refrigerated while storing my luggage, they kindly agreed. - A shower-only setup may be a matter of preference, but since it was midsummer it was perfectly comfortable. If anything, it made the Room feel more spacious. - The small raised tatami area is also relaxing. I would have preferred floor cushions (zabuton) over regular cushions, but that may be intended for international guests. Cons: (all minor “if I had to say” points—not deal-breakers) - The nearest station is Sanjo Keihan, so I wouldn’t say access to all of Kyoto is ideal. That said, the exit is right nearby, so it’s a good location if you plan to visit the surrounding area. - The in-Room TV remote has buttons for Netflix and similar services, but the TV isn’t connected to the internet so you can’t use them—disappointing. - This is common in Ryokan-style properties, but the ceramic washbasin has a rough texture; when washing your face, if your fingers brush against it, it can sting a little. - I used the spa; since it seems to be regular guest Rooms converted into treatment spaces and you step out into a guest-room corridor from reception first, it may feel slightly less “special.” The treatment itself was very good.

  • 4.00
    nonnmama

    Using a return gift from the accommodation tax payment

    This stay was booked using a Kyoto City accommodation tax program benefit. As a Diamond member, early check-in and late check-out were included, but late check-out required calling from the Room in advance to request it, which felt inconvenient, so I chose the standard check-out time (12:00 p.m.). More than 90% of the guests were international tourists. The breakfast buffet seemed to offer a wide variety of options.

  • 4.50
    3II0

    A Trip for Two with My Mother

    This was my second stay at the Hotel. I stayed with a friend last time, and with my mother this time. Both times, I chose the Plan with dinner and breakfast included. With its great location and lovely atmosphere, it’s one of the Hotels I would recommend! One small disappointment this time was that I remembered Kyoto vegetables being used in the dinner during my previous stay, but they weren’t included this time. However, the breakfast salad and other dishes were made with fresh vegetables and were delicious. I’d love to stay again if I have the chance.

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  • 5.00
    f-sakura

    A highly satisfying Hotel.

    The location was very convenient, and getting around by train or bus was truly easy. The staff were all very pleasant, and the Room was comfortable and easy to use—excellent overall. The complimentary voucher usable at the bar was perfect for a pre-dinner drink, and I was able to enjoy everything, making it a very fulfilling trip. I would love to stay again.

  • 4.83
    yahxyz

    The only disappointing part was the breakfast.

    This is my third stay. I think the complimentary Nespresso coffee, tea, and snacks are a great service. That alone is truly satisfying. The Room feels easy to use for its size because you can place items on the tatami area. The only disappointment was breakfast: there weren’t many options, and refills didn’t keep up, so there were times when there was literally nothing left to eat. The same thing happened during my previous stay as well, so I wanted to mention it.

  • 4.83
    樹揮

    Japanese modern style offers a calming atmosphere.

    Due to the influence of inbound tourism, there were many foreign visitors, and it didn’t quite feel like Kyoto. However, the interior of the building and rooms had a calm and pleasant Japanese-modern design. I reserved a plan with an esthetic treatment. The oil massage after a long time was very relaxing and helped relieve my shoulder stiffness. For breakfast, I believe I could choose the egg dish, but perhaps due to miscommunication with the staff, I only received a cheese and mushroom omelet. It was delicious, so there was no issue at all.

  • 4.83
    Show-chan

    It would be great if the dinner menu changes.

    Thank you for preparing the requested pillows from my previous stay, which allowed me to have a comfortable experience again. I usually enjoy a relaxing stay without much sightseeing, but this time I chose the 【54th Dinner】 Plan for the first time and was looking forward to comparing it with the 【Chef’s Dinner】 I had previously tried. The main dish, Wagyu fillet, was particularly delicious, and overall, I found the dinner satisfying and reasonably priced. However, one slightly disappointing aspect was that the only difference from February's 【Chef’s Dinner】 was the substitution of the main dish; all other dishes were exactly the same. Since IKYU.com's Plan description indicated entirely different offerings, it fell short of my expectations. Perhaps outdated information is still being displayed? The restaurant has a wonderful atmosphere and serves excellent food. If possible, updating menu options every six months or so would encourage me to visit regularly. If that's difficult to achieve, revising IKYU Plan descriptions to reflect accurate details might be more appropriate. I hope you will consider this suggestion. Although this Review may come across as a bit bold, there's no doubt that I had an enjoyable stay once again. I'll definitely visit again!

  • 5.00
    たこ焼き国の姫

    Comfortable

    I have visited for lunch and afternoon tea several times and had a very positive impression, so I always wanted to stay overnight. The atmosphere felt like a mix of a Japanese hotel and an Asian resort, even though it’s located in Kyoto. The room had a raised tatami area where I could take off my shoes and relax on the cushions. When I went to drop off my luggage at the hotel after 12 PM, the room was already prepared, allowing me to cool down and rest before heading out again. This was very helpful on such a hot day. I stayed with a one-night two-meal plan, and both dinner and breakfast were delightful. Dinner was filling with generous portions, while breakfast offered fewer options but excellent quality—everything tasted wonderful. During my summer stay in Kyoto, the lounge provided drinks for guests to enjoy while taking breaks, which was great. However... there were guests eating cup noodles in the lounge; the smell filled the space and ruined the atmosphere. They also left cups with leftover soup directly in the trash bin, which caught my attention as unpleasant behavior. While this is an issue of guest manners rather than any fault of the accommodation itself, some form of notice or reminder from management would help ensure everyone can enjoy their stay comfortably. Thank you very much!

  • 5.00
    Show-chan

    I had another comfortable stay.

    Thank you for your hospitality during our recent stay. Although it had been a while since our last visit, we were able to enjoy a comfortable and pleasant stay as always. My elderly parents, who accompanied us this time, also seemed to relax and enjoy their time, especially since it was a return visit for them. They particularly appreciated being able to rest and have tea at the Nest multiple times between sightseeing and meals. I hope we didn’t cause any inconvenience with our frequent visits. During dinner at GRILL 54TH, we were seated in the back area, which allowed us to have conversations comfortably without worry. At one point, my father experienced sudden dizziness and needed to lie down for about five minutes; having the sofa seating was very helpful in that situation. Thankfully, he recovered quickly and even finished his meal completely—much to our surprise. As an additional note, when responding to your post-stay survey from the hotel, I mentioned minor issues with the shower and TV. Due to limitations in the survey format, I couldn’t elaborate further but wanted to clarify that these were very minor observations meant only as feedback for review purposes—they did not detract from our overall positive experience. We look forward to staying at your accommodation again on another occasion. Thank you once again!

  • 4.83
    ディケロステンマ

    Stylish boutique Hotel

    The rooms are not spacious, but everything necessary is efficiently arranged, creating a clean and stylish space. There is no bathtub, but it is equipped with a rain shower, and the water pressure is comfortable, making it more than sufficient for a short stay. The service was courteous and very pleasant. This time, I was able to enjoy the benefits of being a Diamond member. Conveniently located, there is also a restaurant where you can enjoy authentic cuisine, making it a hotel with considerable value.

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