รีวิวและความประทับใจจากผู้เข้าพักที่ Four Points by Sheraton Nagoya, Chubu International Airport (Marriott Group)

(จังหวัดไอจิ/เซ็นแทรร์) [ทั้งหมด 319 ห้อง]
คะแนนรวม
4.14
(10)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.80
  • สิ่งอำนวยความสะดวก
    4.20
  • การบริการลูกค้า
    4.10
  • อาหาร
    4.44
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.10
  • ความพึงพอใจ
    4.20
  • 5.00
    あるブスの老女ハイジ

    Lovely Room

    It was a stylish, one-of-a-kind concept Room unlike anything I’ve seen before—very thoughtfully designed. The bedding was great, especially the pillows, and I slept very well. The check-in staff were also very pleasant.

  • 5.00
    ヘクト

    I stayed here for a ...

    I stayed here for a live event at SkyExpo, and it was great being just over a 5-minute walk away. The Facility is well equipped, and I enjoyed the breakfast. It takes about 40 minutes by train from Nagoya Station to the airport station, but there are frequent services, and it was convenient to shop for souvenirs and enjoy meals at the airport. A cold wave had come through, so it was very windy and cold; if you plan to walk, it’s best to dress warmly.

  • 3.17
    penguink001

    Regarding staff trai...

    Regarding staff training: While the handling of specific situations seems well-taught, there was a noticeable lack in customer service and attentiveness. The freshly baked bread, omelets, and simmered dishes looked appetizing but were not tasty. It seemed less about seasoning and more about preparation methods or tailoring the cooking to suit guests' preferences. Additionally, it was very unpleasant to witness a senior staff member giving orders to younger employees in a commanding tone on the dining floor.

  • 2.67
    Aoi旅人

    IKYU Diamond benefits were not applied.

    The IKYU Diamond benefits, such as late check-out, room upgrades, and in-house vouchers, were not applied. It is disappointing.

  • 4.83
    鶴鶴鶴

    Good Hotel

    The location, the Facility within the Hotel, and the meals were excellent, but it was a bit disappointing that the shampoo didn't suit me.

  • 4.67
    のりのりNR

    I want to repeat.

    The stay was smooth and without any issues, which was great. While it may seem normal to have no problems during a stay, there are accommodations where the staff's behavior can leave a lasting negative impression or even make you hesitant to recall the experience. Some places, despite being for special occasions, can create unpleasant memories. For instance, I’ve had such experiences at two ultra-luxury hotels in Kyoto—one along the Kamo River and another newly opened on a hill in Higashiyama—both charging several times more than Four Points. The former incident happened four years ago but still lingers in my mind. That said, Four Points provided clean guest rooms and facilities with no inconvenience or missing items. The ocean view was lovely, and I personally enjoyed the scent of the bath amenities in the room. The shower water pressure was also satisfactory. Breakfast offered a wide variety of delicious options. While none of the staff delivered particularly memorable service, they left no bad impressions either; greetings were polite and consistent. This is an ordinary hotel with no issues whatsoever—but achieving this level of "ordinary" is surprisingly difficult for many accommodations to accomplish. Considering that Four Points offers such a seamless experience at a much lower cost than those luxury hotels in Kyoto, it stands out as an exceptional accommodation option. I would love to stay here again if given the opportunity!

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