รีวิวและความประทับใจจากผู้เข้าพักที่ Urabandai Lake Resort - Goshiki no Mori

(จังหวัดฟุกุชิมะ/อุระบันได (ภูมิภาคบันไดด้านหลัง)) [ทั้งหมด 241 ห้อง]
คะแนนรวม
4.18
(135)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.24
  • สิ่งอำนวยความสะดวก
    4.16
  • การบริการลูกค้า
    4.31
  • อาหาร
    3.80
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.39
  • ความพึงพอใจ
    4.19
  • 4.00
    あよほりえひこ

    We had a relaxing time as a family.

    It was busy because it was during the summer vacation season, but the bath was spacious, so it didn’t feel too crowded. The food was delicious, but I felt our table was a little far away. Overall, it was good!

  • 4.00
    nh578

    We were able to fully enjoy nature.

    With mountain ranges and a lake, it’s the perfect place to fully enjoy nature. The open-air bath at dusk and early in the morning was extremely satisfying. Both dinner and breakfast were delicious. Goshikinuma is just steps from the Hotel, and with great weather we enjoyed an amazing holiday. I’d love to visit again during the autumn foliage season.

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  • 4.00
    旅行が好き過ぎ

    Our family’s first trip to Fukushima!

    The price was so low that it honestly made me worry until we arrived. Once there, the foreign staff member who helped us at the check-in counter was excellent. Since we were traveling with my picky son, we chose the buffet, and we were satisfied with the food as well. The view from our Room was amazing. Although the building is old, the Room was spotless down to every corner, and the furniture provided was also clean. If I had to mention one thing, the Onsen didn’t have many distinctive features, and perhaps because the lighting was dim, it didn’t feel like a “sparkling clean bath.” Still, it was a wonderful Accommodation in a truly great location. If I hadn’t been worried about bears, I would have loved to enjoy an evening walk. Thank you very much for taking care of us.

  • 1.17
    @yamamasa@

    Cold-weather precautions are essential!

    The Room temperature would not rise above 19°C, so two electric heaters were provided. Guests staying in another Room said, “It was hot, so we turned off the air conditioner.” Is the air conditioner in our Room broken? At the buffet, overseas guests walked past right next to us while we were eating, carrying large luggage. The dining room was also cold, and the food was quite disappointing. Is it mainly for overseas guests? The Onsen was quite lukewarm. Thank you for lending us cutlery. We came home the next day with a bad cold.

  • 4.83
    キルア322

    We had a great time.

    We stayed again for a ski trip, following our visit in January. There were four of us—our eldest son and his wife, our second son, and me—using two Rooms. Each time before our stay we emailed various requests about billiards, meals, and rentals, and we truly appreciate how kindly you accommodated everything. When we used the billiards area, you remembered us, which made it comfortable to use every time. We are also grateful to the cleaning staff for greeting us in the morning and providing extra towels as requested. As for the buffet, we have stayed so often that we can almost predict the routine—“Tomorrow will be this,” we joke—but the flavors are gentle and we enjoy it every time. One thing (which I don’t think is the Hotel’s fault) was that on the first day there was an odor on the sheets like something a man would put on his head, which was a bit unpleasant. Other than that, we are always able to relax and are very satisfied. We would definitely like to stay again. This is a good Hotel where you can really see everyone’s daily efforts. When ski season comes around again, we look forward to staying with you.

  • 5.00
    キルア322

    Thank you very much.

    We stayed for 2 nights in two rooms as a group of four, including my eldest son and his wife, and my second son. This was the third time for me and my second son to stay here over the past two years, and we are always satisfied whenever we visit. It was a ski trip filled with skiing fun. Evening billiards were lively and enjoyable. My eldest son and his wife seemed very pleased with the Onsen and meals. They also loved the café's salted coffee and milk tea, visiting it multiple times! They said they would love to come back again. We also definitely want to visit again!

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  • 4.50
    キルア322

    Ski Trip with My Son

    We stayed for two nights. We stayed twice last year and enjoyed skiing and billiards, so we decided to stay again this time. The buffet had more creative menu options compared to last year, and while the taste was already great, it was even more delicious this time, leaving us very satisfied. We look forward to staying here again.

  • 5.00
    コマメ

    This was my most satisfying stay, even after multiple visits.

    The bath and meals were as satisfying as always. This time, there was an issue on our end, but when the Room safe wouldn't open, we called for assistance and someone promptly came to the Room to help. In urgent situations like this, it can be quite stressful, but the swift response provided great reassurance—thank you very much. We look forward to using your services again in the future.

  • 5.00
    メアリー712

    Thank you!

    It was a very luxurious and impressive Hotel. I stayed in Room 414, but I noticed a toilet smell when I entered the room. At bedtime, there was a stink bug on the ceiling, and it took some effort to remove it, but since the Hotel is in the forest, insects are understandable! During breakfast, I thought it would be nice to have one more coffee server. The evening concert was also great! It was lucky to enjoy it for free. Overall, it was a very pleasant stay. The weather was bad, and it was a bit early for the autumn leaves, so I’d like to visit again at a better time. Thank you very much!

  • 3.83
    takaさん

    Dinner at 8 PM!?

    Check-in was before 4 PM, but dinner was scheduled for 8 PM. We requested an earlier time and were kindly accommodated for 6 PM. Thank you very much!

  • 3.50
    星の精

    Despite being a Hotel, the crowded buffet style is slightly disappointing.

    My husband and I stayed for two nights. It was our first time in Fukushima and Ura-Bandai. I chose this Hotel because it is listed as a Resort Hotel, and I thought it was quite high-end when making the Reservation. The location is excellent. The view was amazing, and the open-air and indoor baths were spacious and very relaxing. However, I wish there had been hairbrushes available at the sink area. I had high expectations for dinner, but it was a time-specified system (even though we checked in as soon as check-in started, only the 7 PM and 8 PM slots were available that day) with an 80-minute buffet style. Seats were assigned, and drinks were self-service. While there was a wide variety of dishes, most of the guests were elderly, and it was challenging to get food due to people unintentionally cutting in line or moving slowly. For drinks, you had to line up, and I felt it would have been nice if at least drinks could be ordered and brought to the table. I understand the challenges of serving such a large number of guests, but I think the flow could be improved. Guests were also required to return their dishes to the return station, which made me wonder if everything, including serving and clearing, had to be self-service at a Resort Hotel. That said, the freshly picked vegetable corner was very delicious! The guest room was spacious with a great view, but hallway noise was very audible. On the day we stayed, there was a Chinese family with children on the same floor, and they were quite noisy (though this is not the Hotel's fault). Overall, apart from the dining experience, we were very satisfied.

  • 4.83
    tomasa6924

    Great value with the senior discount!

    I stayed with a senior discount. The room on the Lake Hibara side had a great view, was spacious, and very comfortable. The large public bath was spacious and relaxing, especially the open-air bath with natural hot spring water flowing directly from the source. The buffet offered local cuisine, soft serve ice cream, and an all-you-can-drink option to enjoy. All staff members were pleasant and provided excellent service. The next day, I stayed at Nekoma Rikyuu accommodation, and the transition between accommodations was smooth due to good coordination. A few minor issues: The buffet area felt crowded and not very relaxing due to the number of people. Also, there were too few coffee machines which caused lines to form. Additionally, if the windows in the large public bath were cleaner, it would have been nice to enjoy more of the beautiful scenery outside. Overall, it was an experience that exceeded its price value!

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  • 4.50
    旅好きTK

    First-time Use

    We stayed as a family. The exterior had a luxurious design reminiscent of the bubble era. We enjoyed buffet-style meals for dinner and lunch, with the corn and white rice being particularly delicious. We visited Fukushima this time to see the Aizu Festival after a long while. However, anticipating crowds in Aizuwakamatsu City, we chose this location slightly away from the city due to its proximity to a lake right in front of it. The hotel's customer service was very polite and satisfying, with no unpleasant experiences. We visited in mid-September when nights were cool, so having an extra layer would have been nice. There is a Seven-Eleven convenience store and gas station about 5 minutes away by car; it's recommended to check their locations beforehand. Right in front of the hotel is Lake Hibara. Guests staying at the hotel can get discounted tickets for sightseeing boats on the lake, which is great value! Overall, it was a satisfying experience, and I would love to stay here again!

  • 2.60
    さくらパンダ

    Parking

    About a week ago, we decided to visit Urabandai after a long time and were very lucky and happy to find this Resort Hotel available. However, in hindsight, it might have been better if we hadn't stayed. When we arrived at the hotel, it seemed like there were only stairs from the parking lot to the entrance. I asked the bell staff who greeted us, "Is there no ramp in the parking lot? I use a cane for walking." The response was simply, "No." I then asked again, "Since I use a cane and stairs are difficult for me, is there any place where I can park without using stairs?" They directed me to an accessible space next to the entrance. When I confirmed by saying, "I don't have a disability permit; is that okay?" they replied with a laugh through their nose: "If you can't walk without a cane, there's no choice." It wasn't just their words but their attitude that saddened me. Although it wasn’t busy at that time of day, perhaps my repeated questions annoyed them? While they may not have intended to come across this way themselves, it made me feel unwelcome at this hotel. It left me feeling very sad and shocked for some time. At checkout time, there was only one other car parked in the accessible space besides mine. This made me wonder again why they had given such unkind guidance earlier—it saddened me all over again. I didn’t expect that the parking area of a Resort Hotel wouldn’t be barrier-free; moving forward I'll make sure to confirm such details beforehand. The room was spacious and cleanly maintained—very comfortable overall. However, possibly due to its older design structure—the sink height being below waist level—made it inconvenient for use. The reception staff and shop attendants were very pleasant and efficient in their service; therefore overall customer service cannot be said as poor by any means. It was nice spending quiet moments relaxing amidst peaceful surroundings—but unfortunately marred by issues related specifically regarding accessibility within its premises like parking arrangements which could’ve otherwise enhanced experience significantly!

  • 4.17
    1-23fumi

    Activities

    Active individuals such as runners, hikers, and cyclists often stay here. The laundry room is a convenient feature. However, during this season, there have been numerous bear sightings, and even cyclists are using bear bells.

  • 4.33
    メイプル＠ふじおか

    Getaway Trip

    This was my first time staying here, and I was very satisfied with the location, facilities, and meals. The building is spaciously designed, providing a relaxing atmosphere. I greatly appreciated the senior rate offered; however, it was a bit challenging for my aging legs as the room was far from the entrance. That said, I was amazed by the buffet—such a wide variety of dishes that I ended up eating more than I should have! The next day, we enjoyed walking to Aonuma along a nearby trail. My wife and I were both thoroughly satisfied with everything during our stay. If it were closer to us, we would visit more often—but we will definitely come again!

  • 5.00
    Mike

    Understood!

    Facility and service were excellent. There might not have been raw fish for breakfast.

  • 5.00
    ひでぞう

    Completely satisfied!

    It was my first time staying at this Hotel, and I was very satisfied with the spacious rooms, large public bath, and meals. The hospitality and service were excellent as well. The location of the Hotel is also great, being close to Lake Hibara and Goshikinuma. I would definitely like to stay again next year. Thank you!

  • 3.83
    おおみかみ

    I stayed here three ...

    I stayed here three years ago on a traveler's tour and decided to stay again for this mountain climbing trip because I enjoyed the meals and baths. The two companions traveling with me were also satisfied, which was great. We had a Multiple Night Stay, and I expected the meals to be the same, but about one-third of the menu changed, which was a pleasant surprise. The only downside was that the Room temperature was centrally controlled throughout the building, making it too warm with no way to adjust it. It was uncomfortably hot at night, making it difficult to sleep.

  • 4.67
    バーコ

    Great value for money

    Stayed in a Superior Twin Room for one night starting from 4/28 with my wife and daughter, making it our first stay at this accommodation. After check-in, we headed to the room and were surprised by the length of the hallway! The floor pattern made it look even longer, creating an impression of an endlessly stretching corridor. The lobby, public bath, and room were all spaciously designed with a calm atmosphere throughout. Meals were served buffet-style; however, it was disappointing that there weren’t any particularly delicious dishes. Breakfast was similar in quality, but since my daughter wasn’t feeling well that morning, we hesitated to go to breakfast. Thankfully, staff kindly prepared a bento box so she could eat in the room instead—thank you very much for your thoughtful service (special thanks to the foreign staff). Overall impression: great value for money! Would love to stay at this hotel again during autumn foliage season.

  • 3.67
    ねこまじ

    It was a relaxing and pleasant stay.

    I made a reservation the day before and visited with my mother. Despite it being late April, snow was still on the ground, and the open-air onsen in the crisp air was fantastic. Considering the price, I found the late check-out, meals, room, and onsen to be excellent. However, one disappointing aspect was that I felt some staff members treated me with apparent discrimination. Perhaps this is because my last name is often mistaken for being Chinese. At check-in, a female staff member initially had a very stiff expression but became friendly and explained everything kindly once she realized I am Japanese. During dinner, we were seated in an isolated area next to other Chinese tourists where no music played. The atmosphere felt strange due to loud conversations from nearby tables. We eventually requested to move to a seat in the main dining area. At check-out, a male staff member was quite curt; he simply handed over our receipt with "Thank you for waiting," and that concluded our interaction. There were many Chinese tourists at the hotel during our stay; some did not follow proper manners. I understand how challenging this might be for hotel staff. If that's an issue, perhaps requiring guests to write their nationality during check-in could help address such concerns. It’s unfortunate because everything else—the price point, room quality, meals, and onsen—was impeccable.

  • 3.00
    HARE

    It would have been nice to have a free coffee service.

  • 2.33
    春節の時期の旅行はやめたほうがいい

    The manners of Chinese group tourists were too poor to enjoy.

    There were many disappointing incidents, such as people repeatedly soaking towels in the Onsen and wringing them out, or loudly throwing snow chunks at each other in the Onsen, making it impossible to enjoy. Perhaps it was my fault for visiting during the Chinese New Year period. I ended up wasting both my money and time.

  • 5.00
    旅行サイコー

    The French cuisine is wonderful.

    Both the bath and the open-air bath were excellent, and the dinner was French cuisine. From the amuse-bouche to the final dessert, not only the appearance but also the taste of the ingredients themselves were well brought out. The vegetables and fruits were truly delicious. The fish dish and the sauce were both tasty, the meat was very tender, and the dessert was also wonderfully delicious.

  • 3.00
    熱川の金目

    Breakfast is recommended after 08:30.

    Since it was a commemorative trip with my wife, I had hoped for a room with a good view, but unfortunately, it was on the opposite side facing the parking lot. However, the hotel is busy, so it can't be helped. Individual travelers staying from now on should pay attention to breakfast time. We headed to the dining room at 07:00, but we had to wait in line for about 30 minutes. Since it is a large hotel, there are many groups, and it seems that all groups depart around 8 o'clock, so this time slot is very crowded. For those whose next itinerary is not time-sensitive, I think it's better to have breakfast after 8:30.

  • 4.50
    毘沙門太郎

    Lake Hibara Sightseeing

    The autumn leaves at Lake Hibara were not fully colored yet. Thank you for your hospitality. The lobby of the Lake Resort Goshiki no Mori had a wonderful atmosphere, and I was excited to check in. The room was a Japanese-style room, and the washroom, bath, and toilet were clean, making it a comfortable stay. Both dinner and breakfast were buffets with plenty of delicious options to choose from. The staff's attentiveness was just right, allowing for a pleasant stay. Thank you very much.

  • 3.33
    昭和じじr

    Not bad

    The dinner was not great and the hallway was too long.

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  • 4.17
    嫁さんと2人

    I have been using th...

    I have been using this place in early autumn for the past few years. The view of Urabandai and Lake Hibara is superb. This time, I stayed for two nights, but unfortunately, it rained almost the entire time, so I relaxed in the room. The shop has a variety of items, and I never get bored no matter how many times I visit. The buffet is recommended for its make-your-own parfait section. The downside is that, depending on the frequency of cleaning, the dirt on the windows of the room and bath stands out, which seems like a waste given the great location. Also, the "kozuyu" seems to have become bland. I think the local food is the best cuisine.

  • 3.33
    おき27

    The meals weren't very good.

    The location was excellent, and the open-air bath was nice. The hotel's morning market was also good. I bought some peaches. However, to be honest, the food was just so-so no matter what I ate. There were not many dishes, and I wish they would put in a bit more effort.

  • 3.33
    レイア

    There is a spacious ...

    There is a spacious large public bath at the back on the first floor, and the open-air bath was comfortable. We were told to bring bath towels from the room, as they are not provided in the bath area. I went in at night and again in the morning to enjoy the view from the open-air bath, but it was unpleasant because the towel hadn't dried properly. Since there is a large public bath, I think some people would like to use it multiple times, so it would be appreciated if bath towels and hand towels were always available in the bath area. Also, there were no cotton swabs or cotton pads in the washroom, do we have to bring those from the room as well? It was inconvenient that the shower cap was only available in the room.

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