รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Futaba: The Inn of Echigo Woven by Water

(จังหวัดนีงาตะ/เอจิโกะยูซาวะน้ำพุร้อน) [ทั้งหมด 78 ห้อง]
คะแนนรวม
4.41
ดี (66)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.41
  • สิ่งอำนวยความสะดวก
    4.26
  • การบริการลูกค้า
    4.42
  • อาหาร
    4.35
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.53
  • ความพึงพอใจ
    4.48
  • 3.00
    47都道府県巡り中
    วันที่โพสต์: 1/11/2026

    The food was a little disappointing, and the baths felt a bit dated.

    The entrance and other areas are luxurious, and the location is good. Given the size of the ryokan, it may be unavoidable, but some dishes, such as the appetizers, seemed to have been prepared in advance. The sashimi was delicious. The dining venue was also spacious and clean. I could see that effort had gone into the hot spring baths, but I wish they would stop adding bath additives that were apparently jointly developed with someone. They already have natural hot spring water, after all. I found the artificial scent a little unpleasant. The non-slip carpeting on the bath floors also bothered me a bit. My impression is that upscale ryokans these days put more thought into details like using earth tones. The green carpeting looks rather dated and not particularly stylish, so I think replacing it would make a big difference.

  • 4.50
    mt322
    วันที่โพสต์: 25/9/2026

    I used this accommodation as a base for hiking in Yuzawa.

    We stayed here for hiking in Yuzawa in early autumn. It is located between Echigo-Yuzawa Station and the ropeway, which was very convenient for us as we were using public transportation. Since we were traveling with a small child, the Plan that guarantees meals in a private dining room was the deciding factor. We were able to enjoy a relaxed meal for the first time in a while without worrying about those around us. The staff were also kind and attentive to our child. There are two baths each for men and women, and they switch between morning and evening, so it was great to be able to try different ones. One disappointment was that dust had accumulated on the hair dryer in our Room. We also appreciated the warm consideration, such as providing children’s toys even for the in-room bath.

  • 3.33
    Torias
    วันที่โพสต์: 24/9/2026

    This Accommodation w...

    This Accommodation was a great choice for enjoying the Onsen and meals. The baths were especially wonderful: the 6th-floor baths offered a wide variety, so we could enjoy different types of hot water. From the 7th-floor panoramic bath, we could overlook the town of Yuzawa, and it was nice to soak slowly while enjoying the view. The Onsen left the strongest impression during this stay. The meals also offered a wide selection, and we were very satisfied with being able to enjoy many different dishes. On the other hand, we felt that the Facility overall was somewhat dated. As for our Room—this may depend on the Room—we could hear a constant mechanical noise like heavy rain throughout our stay, which was bothersome. Also, the futon felt too warm, and the pillow was hard and quite high, so unfortunately we couldn’t rest very well. The parking lot also didn’t have enough space, and having to leave our car keys was slightly concerning. Although there were some concerns about the age of the Facility and aspects of our Room, the wide variety of Onsen baths and highly satisfying meals were excellent.

  • 4.33
    グッチーおばさん
    วันที่โพสต์: 1/9/2026

    What a waste.

    The Room was spacious and clean, and the meals were great with a wide variety of small portions. Perhaps because there are many international guests, proper bathing etiquette for women was not well communicated, and the soup broth was too salty to eat, possibly adjusted to suit overseas guests. If it were clearly stated that both the meals and the baths are geared toward international guests, that would help; overall it was very good, so it felt like a missed opportunity. I also think the water level and temperature in the large public bath should be checked more frequently.

  • 5.00
    カエルアンコウ
    วันที่โพสต์: 22/8/2026

    Exceptional hospitality

    The hospitality was outstanding. Despite the reasonable price, dinner was served in a private room, and the staff providing service were excellent. I would like to stay here again when I visit Echigo-Yuzawa.

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  • 3.33
    J・ジェイ
    วันที่โพสต์: 29/7/2026

    Hot Spring Tour Accommodation

    While unloading our luggage from the car before check-in, a Hotel staff member came over and explained various things, but we were expected to carry our luggage to the Room ourselves. We booked a Room with an open-air bath, but there were so many different baths in the large public bath that we couldn’t try them all in one visit. In the end, even though we had an open-air bath, we only used it briefly. Inside the building there is a small game corner, an izakaya that stays open until late at night, and vending machines. The meals were very delicious, featuring a variety of kaiseki dishes made mainly with local ingredients. The made-to-order grilled shrimp with salt was also inexpensive and extremely tasty! The baths are split between the 6th and 7th floors, offering a great variety for bath-hopping, and it felt like an Accommodation where you can truly enjoy Onsen. Since lunch and late-night snacks can also be ordered via room service, this Accommodation is recommended for a Multiple Night Stay or even a short Onsen retreat.

  • 4.50
    たまちゃんとみらんちゃん
    วันที่โพสต์: 26/7/2026

    Forest bathing

    I chose this Accommodation on short notice, and it’s a place I’d like to visit again. I did not have dinner, so I rated it 3. The Onsen areas change depending on the time, so I used them three times—late afternoon, night, and morning. The Onsen on the 6th floor with a view of the forest was especially relaxing; I could hear insects chirping and soak at ease. I recommend going in the morning and late afternoon. Thank you very much.

  • 3.67
    m@i&w@i
    วันที่โพสต์: 18/6/2026

    We stayed with our 1...

    We stayed with our 10-month-old baby. Since we chose a Room with a private Onsen, we could relax and enjoy it at our own pace, and the large public bath also had a great variety, which we enjoyed. For dinner, they prepared a private dining room for us, and it was very helpful that we could use a baby bouncer. At the breakfast venue, there were baby chairs as well as table-equipped chairs like a Nemurira-style chair, so we were able to eat together with our child. The Facility feels somewhat dated, but the staff were very attentive, and I think families with children can stay comfortably. The steep slope at the Hotel entrance may be a bit tough for those using strollers.

  • 4.00
    やぶこうじ2
    วันที่โพสต์: 24/5/2026

    Cleaning

    In late May, I stayed in a Japanese-Western style room. Before I even stepped in and took off my shoes, I found several long hairs on the floor! My excitement for the stay instantly faded. I reported it to a female staff member who was still outside the door. Two male housekeeping staff came and cleaned the room for me. I still felt a bit uneasy afterward, but I thought their response was good. At dinner, the proprietress came to greet me and apologized about the incident, which made me feel their management system is properly in place, and my negative impression was mostly cleared. I also felt all of the staff were courteous; however, perhaps due to staffing shortages like everywhere else, I would have felt more comfortable if the changing area of the large public bath had been cleaned more frequently.

  • 4.83
    癒しの旅好き母
    วันที่โพสต์: 6/5/2026

    We stayed with one a...

    We stayed with one adult and two children. Because we had a room with an open-air bath, my son was able to enjoy the Onsen without having to use the public baths. Dinner was also great, as the menu changed daily. We were satisfied because our children could enjoy the evening activities such as mochi-pounding and bingo.

  • 5.00
    11300604
    วันที่โพสต์: 21/1/2026

    Each visit offers a new and unique experience.

    We visit this accommodation once or twice a year, intentionally choosing the off-season, driving from the city as a couple. During our recent stay, as reported in the news, Futaba temporarily closed its open-air baths to prioritize guest safety due to bear precautions. Although it was disappointing since Futaba's open-air baths are truly wonderful, this measure was not unique to Futaba but applied to most accommodations in Yuzawa Town. However!! Even without access to the open-air bath, our satisfaction level was at its peak!! Every time we visit, we are impressed by the high level of hospitality from the staff, the exceptional quality of meals, the comfort of private dining rooms for dinner, cleanliness throughout the facility, and the relaxing atmosphere of guest room open-air baths. We feel that there are very few hotels that surpass this one in these aspects. The staff always exude a warm atmosphere that feels like they genuinely want us to relax and enjoy ourselves rather than simply doing their job out of obligation. Both my husband and I find ourselves saying "I want to go back to Futaba" as soon as we get on the highway after checking out! Haha We look forward to visiting again for many years ahead. Please take care during peak seasons and keep up your great work!

  • 4.67
    ヒコサン
    วันที่โพสต์: 17/1/2026

    The open-air bath with a snowy view was amazing!

    We visited for the first time to spend New Year's with my partner. It started snowing upon our arrival, and the open-air bath was covered in snow, creating a very picturesque atmosphere. In the morning bath, we enjoyed soaking in the Onsen while overlooking the snowy townscape. Starting the year together, we were able to experience a heartwarming and serene ambiance. Thank you very much.

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  • 4.67
    CocoChocolate
    วันที่โพสต์: 23/12/2025

    The bath and meals were excellent!

    We stayed in a Room with a private open-air bath, and there were so many types of baths that one night wasn't enough to enjoy them all. The meals featured various specialties from Niigata and were absolutely delicious! After checking out, we took the nearby ropeway, which was just a short walk away. It was the perfect season for autumn leaves, and the scenery was stunning. There were also free lifts and bobsleds to enjoy. The staff were all very kind, making our stay truly wonderful. Thank you so much!

  • 4.17
    You-Chan
    วันที่โพสต์: 29/9/2025

    Thank you very much.

    I had a very relaxing stay. The meals were delicious, and the hot springs were excellent. I am extremely satisfied. I look forward to staying again if I have the chance.

  • 3.17
    ゴーエキスパンダー
    วันที่โพสต์: 17/8/2025

    The meals and dining...

    The meals and dining staff were excellent. However, there was no luggage-carrying service, the parking lot had no markings and was confusing, the front desk staff seemed impersonal, and overall the service did not match the price, which was disappointing.

  • 4.83
    はなちゃんけんた
    วันที่โพสต์: 11/8/2025

    Accommodation to Visit Again: Futaba

    I have visited Futaba multiple times, and this time was after 6 years. The Onsen, meals, and overall experience were extremely satisfying. The bath was perfect for relieving body fatigue and swelling, with the medicinal bath being my favorite. As always, the meals were delightful, and since I mentioned it was my husband's birthday this time, they prepared a celebratory meal set along with a gift of sake, creating wonderful memories for us. I found the chopsticks used during meals very easy to use and ended up purchasing them at the shop. This is an accommodation I want to visit again with my family. I've been there about six times already but would love to go back again!

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  • 5.00
    11300604
    วันที่โพสต์: 27/6/2025

    For us, this is the ultimate hospitality Hotel!

    This is our fourth visit. We truly look forward to visiting Hotel Futaba once a year. Nowadays, there are countless accommodations both domestically and internationally where you can enjoy "onsen, meals, and stays" with high hospitality. However, the hospitality at Hotel Futaba, the dedication of the staff to meet each guest's needs, the thoughtfulness felt in the cuisine, the impeccably clean onsen facilities, and even the warm expressions in traditional-style signs throughout the facility—everything about it makes us feel that no other place surpasses Hotel Futaba for us as a couple. We always return home completely satisfied. Even though it's just one night we spend at Futaba-san each time, that time gives us strength to tackle our daily lives again—we always talk about this together. Personally, I recommend visiting during off-season from spring to autumn! The relaxed atmosphere of Echigo Yuzawa during this time is simply wonderful. To everyone at Hotel Futaba: thank you so much! Please keep up your great work. We'll visit again soon!!!

  • 4.67
    マグノリア山手@
    วันที่โพสต์: 18/5/2025

    It was a heartfelt accommodation. The meals were also truly excellent.

    We were picked up at Yuzawa Station, and they came promptly after our call, which we greatly appreciated. Despite the busy Golden Week period, the front desk staff, souvenir shop staff, and dining staff all greeted us with warm smiles and provided attentive service for which we are very grateful. The room was clean and well-maintained, leaving us satisfied. One point of concern was the bathroom floor. While we understand that there is frequent movement between indoors and outdoors due to the many open-air baths available, there was a significant amount of sand and dirt on the indoor bath floor. Walking in the indoor bath area left sand or dirt sticking to our feet, which was unpleasant. This is an excellent accommodation with attentive staff who pay close attention to detail; however, this one issue stood out as unfortunate. Overall though, it was a highly satisfying stay that I would recommend to everyone. I look forward to staying here again in the future!

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  • 4.33
    ゴボはず
    วันที่โพสต์: 26/2/2025

    Truly a relaxing Hotel

    We stayed at the property during the three-day weekend in February as our family's schedule suddenly aligned. Since it was a hotel we found at the last minute, I was curious about what kind of place it would be, but there was an onsen even in the ordinary room, and it was spacious and very nice. The staff's service was also very courteous. On the evening of the middle day of the three-day weekend, there was a surprise when no water came out from any of the baths, but it somehow got fixed by night. Upon leaving, we received some sweets as an apology. Dinner had just the right amount and was very delicious.

  • 2.17
    あんちゃん夫婦
    วันที่โพสต์: 17/11/2024

    There seems to be a ...

    There seems to be a shortage of staff, as there is too much delay in serving meals, and perhaps the food is left for too long after cooking, as items that should be warm are lukewarm, and sashimi and rice are dry. The bathhouse design is elaborate, but there is a problem with the essential Onsen water quality. After bathing, it felt like I had been in a public bath, and it didn't feel like an Onsen.

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