Hakone Kamon

Dear Kamon Team, To celebrate our 33rd wedding anniversary, we stayed here for the first time, choosing your Accommodation based on Reviews around the Hakone area—and it turned into the best anniversary we could have hoped for. My wife and I are truly grateful. From check-in to check-out, we received impeccable hospitality in every way. Starting with the attendant whose wonderful smile looked after us, every member of staff was exactly as described in the Reviews—flawless in their manners and attentive to even the smallest details. The beautifully renewed design blending Japanese and Western styles was delightful, and everything throughout the Facility was thoroughly cleaned and well maintained, creating an exceptional sense of freshness and comfort. As lovers of traditional Ryokan stays, both my wife and I were completely satisfied. We were also impressed by the wide selection of stylish women’s yukata—and it felt almost too wonderful to receive a cute drawstring pouch filled with amenities as well. When we mentioned in advance that we were visiting for our anniversary, thoughtful touches awaited us at dinner: a framed red-and-white crane mizuhiki decoration, chopstick rests marked with celebratory characters, sekihan served in an adorable bowl with “good fortune” written on it—and even a commemorative gift of a ceramic tumbler set. The dinner course itself was outstanding: exquisite ingredients beautifully presented on elegant tableware, with staging that delighted all five senses. We could truly feel the aesthetic sense and craftsmanship of everyone in the kitchen team throughout. Of course, there was nothing to fault—the taste, portions, hot/cold balance, and perfectly timed serving and clearing were all impeccable. We have stayed at many luxury Ryokan and heritage Hotels every year for our anniversary, but there is no doubt that Kamon has become an unforgettable Accommodation for us. Even on our way home we couldn’t stop talking about your hospitality together. We would love to return again—thank you very much in advance when we do. We sincerely wish you continued prosperity going forward.

This was our second stay, and we visited as a family of five—my mother, my wife, and our two children. The service, meals, Onsen, and thoughtful attention to detail were all outstanding, and every member of our family was completely satisfied with the stay.Above all, seeing how happy my mother was made me especially glad we chose this Accommodation.Thanks to the warm hospitality of the staff, we were able to relax together as a family and enjoy a comfortable time that became a wonderful memory.Thank you very much for taking such great care of us. We would love to visit again with our family.