รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel La Suite Kobe Harborland

• 4.83

  Lianlan

  วันที่โพสต์: 2/11/2026

  The room had classic...

  The room had classic decor and a wonderful panoramic view of the harbor. The Japanese breakfast was lavish and delicious. The bathtub had whirlpool jets. The only disappointment was the lack of a gym. All the staff were kind, and we had a comfortable stay.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 31/10/2026～
  • 1 คน 1 ห้อง
  • Executive Elegant Double Room [High Floor, Bath with a View]
  • รวมอาหารเช้า

  ดูทั้งหมด
• 5.00

  かみいる

  วันที่โพสต์: 30/10/2026

  It was fantastic.

  Everything was perfect. I had the best birthday. Thank you to all the staff.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 24/9/2026～
  • 2 คน 1 ห้อง
  • Luxury Deluxe Corner Double Room with Scenic View Bath
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland for your special birthday stay. We were delighted to read your comments, “Everything was perfect” and “The best birthday,” and to hear that you enjoyed your special day to the fullest. We also sincerely appreciate your kind words about our staff. It brings us great joy to have shared in this important occasion and helped create lasting memories. We will continue to offer heartfelt hospitality to make your special occasions even more memorable. All of us look forward to welcoming you back for another special celebration.

  ดูทั้งหมด
• 5.00

  ずみのんずみみ

  วันที่โพสต์: 27/10/2026

  I had a wonderful time.

  I enjoyed a relaxing, luxurious two-day, one-night stay. The hotel staff’s attentive hospitality made it possible. I would love to stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 24/10/2026～
  • 2 คน 1 ห้อง
  • Executive Moderate Double Room – High Floor
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel La Suite Kobe Harborland. We are delighted to hear that you enjoyed an elegant overnight stay. We also sincerely appreciate your kind words about our staff’s hospitality. Nothing brings us greater joy than knowing we helped you truly relax and enjoy a special escape from everyday life. We will continue to offer thoughtful, heartfelt hospitality, striving to remain a hotel you look forward to visiting again. All of us look forward to welcoming you back.

  ดูทั้งหมด
• 5.00

  はやすが

  วันที่โพสต์: 23/10/2026

  A touch of luxury

  The room was luxurious and beautiful! The views of Kobe Harbor from the terrace were fantastic, both day and night. We could even relax in the bath while enjoying the nighttime views. The spacious tub felt like a Jacuzzi, and we enjoyed a bubble bath. There was also a TV, perfect for a long soak. Dinner was a simple steak course, but the meat was delicious and very satisfying. We enjoyed wine we had brought ourselves. After dinner, we continued our drinks on the terrace while admiring the night views. For breakfast, we could choose between Western and Japanese options. I was particularly pleased with the Japanese breakfast and its wide variety of dishes. As the hotel is fairly small, we hardly encountered other guests at reception, in the lobby, or in the elevators, which made for a peaceful atmosphere. All the staff were friendly and welcoming.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 13/10/2026～
  • 2 คน 1 ห้อง
  • Luxury Floor Elegant Twin Room with a Bath with a View
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel La Suite Kobe Harborland. We were delighted to read that you enjoyed your room’s furnishings, the views of Kobe Port from the terrace both day and night, and the nighttime views from the bathroom, along with the whirlpool bath and bubble bath. We are also pleased that you enjoyed your steak dinner and breakfast, especially the Japanese breakfast. It was heartwarming to hear that you relaxed on the terrace after dinner, taking in the night views and enjoying your stay in your own way. Thank you as well for your kind words about the hotel’s peaceful atmosphere and our staff’s service. We will continue to offer heartfelt hospitality so that our hotel remains a place where you can escape the bustle of everyday life and enjoy peaceful, refined moments surrounded by Kobe’s beautiful scenery. All of us look forward to welcoming you back.

  ดูทั้งหมด

  
  
  
  
  
  
  
• 5.00

  口髭ネコ

  วันที่โพสต์: 22/10/2026

  A comfortable space

  This was our second stay. We booked a package with dinner and breakfast to coincide with the fireworks. The views from the upper floors are truly beautiful, and I think they would impress me no matter how many times I saw them. Dinner was delicious, and I especially loved the burdock soup! Breakfast was generous too, and the noon checkout meant we could take our time enjoying it. We also appreciated how the staff were attentive without being intrusive. On the other hand, it was a little disappointing to find dust on the TV stand and shelves, as well as hair around the sink, in the drawers, and in the gaps in the chairs. Even so, overall, we love this hotel. We will definitely stay again!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 21/10/2026～
  • 2 คน 1 ห้อง
  • Executive Superior Twin Room with a View Bath – High Floor
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you for returning to Hotel La Suite Kobe Harborland. We are truly delighted that you chose to stay with us again. We were very pleased to read that you enjoyed our dining package timed to coincide with the fireworks, taking your time to savor the views from the upper floor, dinner, and breakfast. Our kitchen team will be especially encouraged to hear that you loved the burdock soup. We are also honored that you felt comfortable with our staff’s attentive yet unobtrusive service. However, we sincerely apologize for the dust on the TV stand and shelves, as well as the hair left around the washbasin, in the drawers, and in the crevices of the chair. We are sorry that these issues caused discomfort in a room that should have been relaxing. We take your feedback seriously and will reinforce our cleaning procedures and final inspections. Despite these shortcomings, you kindly described us as “a hotel I love,” and we are deeply grateful. We will continue to take greater care in preparing our rooms and offering warm hospitality to live up to your affection for our hotel. All of us look forward to welcoming you back.

  ดูทั้งหมด

  
  
• 5.00

  マダムもちもち

  วันที่โพสต์: 18/10/2026

  Room Service

  As I was staying with my mother, who has limited mobility, we requested room service for both dinner and breakfast. For dinner, I was surprised that my mother—who usually eats very little—said it was delicious and ate more than usual. For breakfast, the staff told us it was the best in Japan, so we were really looking forward to it. There was plenty of salad, and there was so much food we couldn’t finish it all. Everything about breakfast was satisfying. Thank you for the wonderful meal.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 16/10/2026～
  • 3 คน 1 ห้อง
  • Luxury Deluxe Twin Room [View Bath]
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland for your precious stay with your mother. We were delighted to hear that you enjoyed both dinner and breakfast via room service, allowing you to relax and savor your meals in the comfort of your room. In particular, we were truly happy to learn that your mother—who usually eats small portions—said the food was “delicious” and enjoyed more than usual. Your kind words mean a great deal to us. We are also relieved to know that you were fully satisfied with breakfast, including the salad and bread. It is our honor that you looked forward to our staff’s service, and we are pleased we could deliver a breakfast that met your expectations. We will continue to do our utmost to provide a comfortable and reassuring stay by attentively responding to each guest’s individual needs. All of us look forward to welcoming you again with your mother in the future.

  ดูทั้งหมด

  
  
  
• 5.00

  じゅん@

  วันที่โพสต์: 18/10/2026

  A hotel I’d like to stay at again

  There are many wonderful hotels in Kobe, and I had a hard time choosing, but I decided on this one after reading the reviews. Just as the reviews said, all of the staff were smiling and very pleasant, and the room was spacious and extremely clean, so I was able to relax both physically and mentally. Breakfast was my first time using room service, but everything was clearly explained, it was delicious, and I was very satisfied. I have stayed at several other well-known hotels nearby a few times as well, but this is my favorite. I would definitely like to stay here again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 16/10/2026～
  • 2 คน 1 ห้อง
  • Luxury Precious Double Room [View Bath]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland among the many hotels in Kobe. We also sincerely appreciate you taking the time to share such warm comments about your stay. We are delighted to hear that you selected our hotel after reading reviews, and that we were able to meet your expectations—from our staff’s service to the spaciousness and cleanliness of your room. Your kind words that you were able to relax both physically and mentally mean a great deal to us. We are also honored to know that you enjoyed breakfast via room service for the first time, including our staff’s guidance, and that it was “very satisfying.” To receive your comment that this is “your favorite” among the various hotels you have stayed at in Kobe is truly encouraging for us. We will continue to cherish each moment of hospitality so that every visit becomes a memorable one. When you visit Kobe again, we would be grateful if you would choose us as your home away from home. All of us look forward to welcoming you back.

  ดูทั้งหมด
• 5.00

  ホワイトタイガーウルフ

  วันที่โพสต์: 13/10/2026

  Wedding Anniversary

  Our 25th wedding anniversary This time, our 35th wedding anniversary Everything was absolutely wonderful. Thank you from the bottom of our hearts for your warm hospitality. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 10/10/2026～
  • 2 คน 1 ห้อง
  • Luxury Deluxe Corner Double Room [View Bath]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland to celebrate the important milestone of your 35th wedding anniversary. We are truly honored that, following your 25th wedding anniversary, you selected our hotel once again for such an irreplaceable occasion. We sincerely appreciate your kind words, “Everything was absolutely wonderful,” as well as your warm compliments regarding our staff’s service. It is our greatest pleasure to have been able to help create another cherished page in the memories you have built together over so many years. We wish you both continued health and happiness, and many more wonderful moments together for years to come. All of us look forward to welcoming you again at your next special milestone.

  ดูทั้งหมด
• 4.00

  れの

  วันที่โพสต์: 3/10/2026

  The women-only bath was great because it wasn’t crowded.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า3
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 4/7/2026～
  • 2 คน 1 ห้อง
  • Executive Superior Twin [High Floor, View Bath]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel La Suite Kobe Harborland. We were delighted to hear that you were able to relax and unwind at our women-only spa. We hope you enjoyed a truly restful time in a calm setting, both physically and mentally. We will continue striving to provide an even more comfortable and soothing experience. All of us look forward to welcoming you again.

  ดูทั้งหมด
• 4.33

  ぱるさやまま

  วันที่โพสต์: 29/9/2026

  A hotel you’ll want to stay at at least once, even if it’s nearby.

  While I have other go-to hotels in Kobe, this is the one I love for its overwhelmingly “escape-from-everyday” feel and the attentive service from all the staff—it’s a hotel that makes me want to come back every few years. All rooms come with an ocean-view terrace, so you’ll be satisfied no matter which room category you choose. This time, for the first time, I stayed in a room with a view bath and enjoyed it twice—once during the day and once at night. A bath with an outside view is truly unbeatable for that open, liberating feeling. Both views were wonderful and very soothing. As always, the room was spacious and luxurious, and I also like that there are more chairs than the number of guests—depending on where you sit, the room feels different. I’m happy that breakfast can be served in-room; it’s such a treat to relax lazily in pajamas in the morning, and it was delivered almost exactly on time. I always choose the Western breakfast because I want Le Pain’s bread, but there’s too much salad… The amount that fits in a yogurt bowl would be enough, so satisfaction would improve if you could increase other items instead. Since I can’t finish all the bread, I really appreciate that you provide a bag to take it back with me. Around 4 p.m., I stopped by Grand Bleu for tea; it was almost full, but they kindly seated me as long as it was until 5 p.m. The cake set felt less impressive than in the menu photos, but Ronnefeldt Assam Royal Milk Tea was exceptionally delicious. That said, the best window seats overlooking the courtyard are taken by afternoon tea guests, so if you just drop by casually after check-in you may not fully experience what makes it special. Regarding spa access: there was no explanation at check-in. It was fine because I had confirmed beforehand that it could be used free of charge on my check-in day only—but if I hadn’t known (since it’s normally paid), I probably wouldn’t have used it at all. Also, whenever I go there seems to be an “aroma bath out of order” sign—does it actually work…? Still, I was glad to be able to try not only ReFa hair dryers but also a wide range of hair-care items and amenities. Given that both welcome gifts and spa access are women-only benefits/services here (as far as my understanding), this feels like an ideal hotel for mother–daughter trips or girls’ get-togethers—and also as a gift from men to women. This is completely just me talking to myself: it’s disappointing that every stay ends up being rainy… Since staying here on a clear day is part of its value too—and unless you’re booking last-minute there isn’t much you can do about weather—I’ll keep trying again as long as my spirit doesn’t break! Thank you very much for the birthday roses and sweets celebration gift(s).

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4

  • 27/9/2026～
  • 2 คน 1 ห้อง
  • Luxury Floor Elegant Twin [View Bath]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland again. We are also truly grateful for your continued patronage over the years, and for your kind words that it is “a hotel you want to come back to every few years.” We were delighted to hear that, on this visit, you stayed in a room with a view bath for the first time and enjoyed the different views of Kobe by day and by night. It is our greatest pleasure to know that you were able to relax and enjoy a stay unique to La Suite—our spacious rooms and furnishings, the view from the terrace, and breakfast via room service. On the other hand, we sincerely appreciate your valuable feedback regarding the salad served at breakfast and the cake set, as there were aspects that did not fully meet your expectations. We will take your comments into consideration as we continue striving to improve both our offerings and how they are presented. We also apologize for any inconvenience caused by insufficient guidance at check-in regarding spa use. In addition, we regret that each time you used the aroma bath it left you feeling disappointed. We will share your feedback with the relevant departments and work to create an even more comfortable environment, including improvements to our facilities. Despite these matters, we are honored that you enjoyed Ronnefeldt’s Royal Milk Tea, our spa amenities, as well as the roses and sweets prepared in celebration of your birthday. We will continue making every effort to further enhance our services so that every visit feels like a special escape—and so you will always feel like coming back again. We hope next time you can enjoy Kobe under clear skies and experience yet another side of its scenery. All of us look forward to welcoming you again soon.

  ดูทั้งหมด
• 4.50

  しん05810

  วันที่โพสต์: 26/9/2026

  An Elegant Stay

  It was an elegant time spent while enjoying the harbor view. Intermittent rain and a forecast of warning-level rainfall meant we couldn’t stroll around the harbor, but we were able to relax and enjoy our time in the room. I was surprised that the toilet lid does not open and close automatically; many luxury hotels now offer this feature, so I hope you will consider introducing it. Breakfast room service allows 15-minute time slots, but it doesn’t always arrive exactly on time. The Western-style breakfast comes with plenty of bread. The convenient location near shopping facilities was also a plus. I would like to stay again in a different season.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 8/9/2026～
  • 1 คน 1 ห้อง
  • Luxury Moderate Double
  • รวมอาหารเช้า

  ดูทั้งหมด
• 4.67

  spicashow

  วันที่โพสต์: 24/9/2026

  It was a wonderful hotel.

  We stayed as a three-generation family. Since one of our group was celebrating a birthday, we wanted to arrange a surprise and consulted with the staff in advance. On the day, they were truly delighted, and we were very happy with how it turned out. The room was very spacious, and we were able to relax in the jacuzzi bath. The bath salts also had a wonderful fragrance and helped us unwind. We also appreciated the special perks for women, such as amenity gifts and spa access. Breakfast was delivered by room service so we could enjoy it at a relaxed pace, but with servings for four people the table space felt quite tight in the room. The bread was delicious. We had an elderly family member with mobility issues, but we were able to borrow a wheelchair during our trip, and inside the room they provided non-slip mats and a higher bath chair, which helped us stay safe and comfortable. All of the staff were kind and helpful—this is a hotel we would love to visit again. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 18/9/2026～
  • 4 คน 1 ห้อง
  • Executive Deluxe Twin [High Floor / View Bath]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland for your precious family trip. We also sincerely appreciate you taking the time to share such thoughtful feedback about your stay. We were delighted to assist you—from your advance arrangements through to the celebration on the day—on this special occasion of your companion’s birthday, and we are truly pleased to hear that the surprise was well received. If it became a memorable moment for all of you, nothing could make us happier. We are also relieved to know that you were able to relax and enjoy our spacious room, Jacuzzi bath, bath salts, amenities, and women-only spa. In addition, we are glad that your elderly family member was able to make use of a wheelchair, non-slip bath mat, and raised bath chair so they could stay safely and comfortably. It is our great honor to have been able to support your family in enjoying a worry-free stay. On the other hand, we sincerely apologize for any inconvenience caused when setting up a table for four for in-room breakfast made the room feel cramped. We will take your comments seriously and use them as valuable feedback as we continue improving our service so that guests can enjoy their meals even more comfortably. We are nevertheless pleased to hear that you enjoyed the bread. We would also like to express our heartfelt gratitude for your kind words about our staff being “all very helpful.” We will continue striving as a team to ensure that every guest—from children to seniors—can spend their time with peace of mind and comfort, and create cherished family memories with us. We look forward to welcoming you and your family again in the future.

  ดูทั้งหมด
• 5.00

  トイプティ

  วันที่โพสต์: 20/9/2026

  My Favorite Way to Spend Time

  For many years now, I’ve been coming here to get away from everyday life and truly recharge. My favorite way to spend time starts even before check-in, with lunch at Le Coeur. To me, it’s the No. 1 French restaurant, and I always look forward to the chef’s pairing wines alongside delicious locally sourced dishes! After check-in, my usual routine is to relax in the room while listening to the gentle sound of waves on the hotel TV channel, gazing at the beautiful Port Tower view like an elegant lady. If the weather is nice, Kobe Daimaru, Chinatown, the stylish former foreign settlement area (Kyukyoryuchi), and Motomachi are all about a 10-minute walk away—perfect for a stroll and some shopping. Hotel dinner is of course highly recommended, but it’s also fun to snack your way through Chinatown or enjoy Kobe’s local specialties in Motomachi Shopping Street! Stopping by Bar Grand Bleu for a drink in the evening is also wonderful. I once had an amazing watermelon Salty Dog there and was fully planning to go again for a seasonal cocktail this time—but my room was so comfortable that I fell asleep… which I truly regret. Another great way to stay is not going out at all—just enjoying a cozy hotel stay. The amenities are more than sufficient and room service is excellent; it’s highly recommended to relax in your room while taking in the view—enjoying meals, watching movies while soaking in the jacuzzi bath, and simply unwinding. In the past I’ve also used the women-only spa several times; you can go hands-free in your bathrobe via a dedicated elevator straight to the spa. With only around 10 rooms per floor, you rarely run into other guests on your floor during your stay—so stepping out of your room in a bathrobe feels nerve-racking at first—but it takes only moments to reach the spa elevator from your room. The spa itself feels luxurious and comfortable, and it’s wonderfully relaxing! This time we unfortunately had rainy weather as well, but when I woke up and opened the curtains the next morning, I saw that Asuka II—a magnificent cruise ship—was docked alongside across by Oriental Hotel. Enjoying breakfast via room service while admiring Asuka II was truly exceptional! Every staff member we meet is always polite and welcoming with thoughtful attention to detail—and seeing everyone again is something I look forward to as well. Thank you as always for such genuinely happy moments! I’ll definitely be back!

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 14/9/2026～
  • 1 คน 1 ห้อง
  • Luxury Deluxe Corner Double Room [View Bath]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for returning once again to Hotel La Suite Kobe Harborland. We are also sincerely grateful for your exceptional patronage over many years. We were delighted to read that you enjoyed your stay in your own way—from lunch at our French restaurant “Le Coeur,” to the Kobe views from your room, the Jacuzzi bath, and room service. Above all, it is our greatest pleasure to know that “Le Coeur” has become one of your favorite restaurants and that you look forward each time to the pairing of our cuisine and wines. Although the weather was unfortunately not ideal during this visit, we are very pleased that you were able to enjoy breakfast the next morning while viewing ASUKA II, making it a truly special Kobe experience. We would be honored if you could also enjoy one of our seasonal cocktails at “Grand Bleu” on your next visit. We would also like to express our deepest gratitude for your exceptionally kind words regarding our staff’s service. Knowing that long-time guests such as yourself look forward not only to staying with us but also to seeing us again is a tremendous encouragement for all of us. We will continue striving to provide heartfelt hospitality so that we may remain a special place where you can escape everyday life and truly relax. All of us look forward to welcoming you back again soon.

  ดูทั้งหมด
• 5.00

  イチゴちょこ

  วันที่โพสต์: 20/9/2026

  I stayed here for th...

  I stayed here for the first time in about four years. Compared to last time, everything felt upgraded, which was wonderful. The room was very clean, and I remember the checkout time being later than before. The service from all staff members was better than last time as well. For breakfast, it used to be either dining on the 2nd floor or choosing room service for an additional fee, but now everything is room service, and I really liked that we could choose a delivery time in 15-minute intervals. This time I was able to relax with my child, and thank you for taking such good care of them. Due to allergies we chose the Japanese breakfast, but even with the Western menu I ordered, they kindly explained that it could be shared—and without us even asking, they brought bread that my child could eat and took the time to explain it. I was truly impressed. We usually end up going to a nearby hot spring instead, but both my child and I agreed we could relax more here, so we were very satisfied. We will definitely return—both as a pair and with our family—so thank you in advance.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 18/9/2026～
  • 2 คน 1 ห้อง
  • Luxury Superior Twin Room [View Bath]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland once again for your stay after some time away. We are also sincerely grateful for your continued patronage over the years. We are truly honored to hear that you were even more satisfied than before with your stay, from the comfort of your room to our staff’s service and breakfast room service. Receiving such warm words from a guest who has known our hotel for many years is our greatest pleasure and a tremendous encouragement to us. We would also like to thank you for your kind comments regarding our breakfast arrangements made with consideration for your child’s allergies. We were delighted to read that you and your child were able to relax and enjoy a safe, comfortable time together. We will continue striving to provide even more attentive hospitality so that we may meet the expectations of our long-standing guests and deliver new moments of delight each time you visit. All of us look forward to welcoming you back again with your child, and hopefully with your whole family as well.

  ดูทั้งหมด
• 5.00

  818

  วันที่โพสต์: 19/9/2026

  This time, my grandc...

  This time, my grandchild was determined to enjoy the view bath, so the two of us stayed the day before a regular checkup at Kuma Hospital. To fully enjoy the view bath, we chose the Room Service Plan. Bath time while looking out at the illuminated Kobe Tower was wonderful. There were plenty of amenities that women will appreciate, and the sauna staff were kind—my grandchild was very satisfied, and we had a comfortable stay. This was our fifth visit, and I love their Japanese breakfast because it’s always delicious.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 16/8/2026～
  • 2 คน 1 ห้อง
  • Executive Precious Double [High Floor, View Bath]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland once again. We are truly grateful for your continued patronage, and honored to welcome you for your fifth stay. We were delighted to hear that you and your grandchild enjoyed a relaxing time in the view bath while taking in Kobe’s beautifully illuminated night scenery. We are also pleased that you were satisfied with our room service, amenities, spa, and the service provided by our staff. It is a great honor to know that you enjoy our Japanese breakfast and look forward to it each time. We will continue striving to provide even warmer hospitality so that we may remain a comfortable place for you to spend precious moments with your grandchild. All of us look forward to welcoming you both again soon.

  ดูทั้งหมด
• 4.83

  sssal

  วันที่โพสต์: 13/9/2026

  It was my first stay in a while, and it was great.

  It was my first stay in a while, and this time I booked a Multiple Night Stay. The Grace Suite Room was wonderful—spacious and comfortable. There were some issues at check-in with how our luggage was handled, but overall we were very satisfied. We also enjoyed dinner again at the teppanyaki restaurant “Shin,” where the chef who has been taking care of us for nearly 10 years made it a truly enjoyable evening. When we come to Kobe, we will stay with you again. Thank you to all the staff.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 5/9/2026～
  • 2 คน 1 ห้อง
  • Grace Suite
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland again after some time away, and for staying with us for a Multiple Night Stay. We were delighted to read that you were satisfied with the spaciousness and comfort of your Grace Suite Room. On the other hand, we sincerely apologize for any discomfort caused by shortcomings in how we handled your luggage at check-in. We take your comments seriously and will continue working to improve our service so that we can welcome you more smoothly and comfortably in the future. We are also truly honored that you have long enjoyed spending time with our chef at Teppanyaki “Kokoro.” Your kind words that you had another enjoyable dinner mean a great deal to us. We will continue to welcome you with heartfelt hospitality so that this Hotel remains a place where you can always return with peace of mind whenever you visit Kobe. We sincerely look forward to seeing you again.

  ดูทั้งหมด
• 4.83

  kobelovey

  วันที่โพสต์: 8/9/2026

  We stayed at La Suit...

  We stayed at La Suite again for the first time in a while at the end of summer vacation. The weather was great, and the large jacuzzi felt amazing both in the morning and during the day. Because it was so sunny, it was too hot to spend time on the terrace this time, but that’s just seasonal—I’d love to enjoy drinks on the terrace next time. We also enjoyed a generous breakfast in our Room and took our time finishing everything! It was disappointing that U-NEXT and Netflix weren’t available on the TV, so we couldn’t spend our stay watching movies as planned. Other than that, everything was comfortable and we made wonderful summer vacation memories. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 31/8/2026～
  • 2 คน 1 ห้อง
  • Executive Superior Twin [High Floor, View Bath]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with us again at Hotel La Suite Kobe Harborland. We are also truly grateful that you chose our Hotel for your important stay at the end of your summer vacation. We were delighted to read that, on your first stay with us in a while, you enjoyed pleasant weather and were able to relax in the large jacuzzi both in the morning and during the day. We understand that due to the heat you were not able to spend as much time on the terrace as you had hoped; however, we would be pleased if, on your next visit during a more comfortable season, you could take your time enjoying a drink on the terrace while admiring the views of Kobe. We are also relieved to hear that you enjoyed breakfast at leisure in your Room and were satisfied with it. On the other hand, we sincerely apologize that you were unable to use U-NEXT or Netflix on the TV and that we could not meet your expectations when you were looking forward to watching movies. We will share your feedback internally as a reference for future improvements to our Facility and services. Even so, we are truly honored by your kind words: “Everything was comfortable, and we made wonderful summer vacation memories.” All of us look forward to welcoming you back again soon.

  ดูทั้งหมด
• 4.17

  魚歌水心

  วันที่โพสต์: 24/8/2026

  We had a relaxing stay.

  I’ve stayed here many times, but this time I was disappointed that the Room aroma wasn’t provided at check-in and that the treatment in the shower room was almost empty. I was looking forward to my favorite scent, so I had it delivered later. There is also a late check-out service, which allowed me to relax.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 22/8/2026～
  • 2 คน 1 ห้อง
  • Executive Precious Double [High Floor, View Bath]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with Hotel La Suite Kobe Harborland again. We also sincerely appreciate your continued patronage. We are delighted to hear that you were able to relax and enjoy your time thanks to our late check-out service. On the other hand, we sincerely apologize that we did not provide the aroma item at check-in and that the treatment in the shower room was not sufficiently replenished, causing inconvenience and disappointment. We take seriously that, despite your looking forward to the aroma item, we failed to prepare it properly on our side. We have shared your feedback with the relevant departments and will further strengthen our guidance at check-in as well as our checks and replenishment of in-room amenities. We will continue striving to provide a stay where you can feel comfortable and at ease no matter how many times you visit us. All of us look forward to welcoming you back again.

  ดูทั้งหมด
• 5.00

  アルカモネ

  วันที่โพสต์: 22/8/2026

  If I have the chance, I would definitely like to stay here again.

  1) The harbor view from the balcony was outstanding, and the balcony was designed for relaxing at a leisurely pace. 2) The room-service Western breakfast was excellent in composition, quality, taste, presentation, and explanation— it truly made us happy. 3) Conveniently located near the shopping street for easy shopping, and “Mosaic” is also very close by—an exceptional location. 4) The parking area is very close underground, and there is little car traffic at the entrance/exit, which felt safe. 5) The view bath was spotless; Port Tower was clearly visible from the bathroom; it was spacious and even had a jacuzzi function—completely satisfying. 6) Service at check-in and check-out was perfect. 7) The room layout was thoughtfully designed and felt very clean with zero stress; plenty of considerate amenities were provided, which we appreciated. 8) Although close to transportation links, the Hotel feels set apart from them; it’s amazingly quiet for central Kobe, and we were able to relax throughout our stay. These are my honest impressions from our stay, and my wife and I have agreed that we would definitely like to return if we have another chance.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 29/6/2026～
  • 2 คน 1 ห้อง
  • Luxury Superior Twin Room [View Bath]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at our Hotel. We also sincerely appreciate you taking the time out of your busy schedule to share such a warm and detailed review. We were truly delighted to hear that you and your wife enjoyed a comfortable and memorable time with us, and all of our staff greatly appreciated reading your kind words. It is a great pleasure for us to know that you were satisfied with the harbor view from the balcony, the relaxing moments in the view bath overlooking Port Tower, and the quiet atmosphere that lets you forget the bustle despite being in the heart of the city. We are also honored by your generous compliments on every detail, including breakfast via room service, in-room amenities, and our service at check-in and check-out. Above all, your words—“It made me feel happy”—mean more to us than anything else and encourage us greatly. We are delighted that everything about your stay met your expectations, including parking and our convenient location. Inspired by your kind comment that you would like to return again, we will continue striving to provide even more attentive service and heartfelt hospitality. All of us look forward to welcoming you and your wife again soon.

  ดูทั้งหมด
• 5.00

  misaki23

  วันที่โพสต์: 22/8/2026

  Summer Memories

  As we did last year, I stayed here again with my junior high school daughter. The staff’s warm hospitality and the Harborland view from the terrace were truly wonderful. We also had dinner at Teppanyaki Shin. We usually visit for lunch, but as always, the chef and staff were friendly and easy to talk to, and we enjoyed our meal in a comfortable, welcoming atmosphere. Since my birthday was coming up, they even prepared a birthday dessert plate for me. I really appreciated this thoughtful gesture—it made my birthday a very happy one. I would love to stay here again next year on another mother-and-daughter trip.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 20/8/2026～
  • 2 คน 1 ห้อง
  • Executive Moderate Double [High Floor]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing our Hotel again this year for your trip with your precious daughter, following your stay last year. We were delighted to hear that you enjoyed our staff’s hospitality and the view from the terrace. We would also like to sincerely thank you for your continued patronage of Teppanyaki Kokoro. Although this was your first time joining us for dinner, we are pleased to know you enjoyed a comfortable time while chatting with our chef and staff. And happy early birthday. We are truly honored that our small celebratory plate helped create a wonderful memory for you. Encouraged by your kind words, “Again next year,” we will continue striving to welcome every guest with heartfelt hospitality. All of us look forward to seeing you both again next year.

  ดูทั้งหมด
• 4.20

  おいしいごはんをありがとう

  วันที่โพสต์: 22/8/2026

  I’ve lost count of h...

  I’ve lost count of how many times I’ve stayed—this is my favorite Hotel. The only thing that concerns me is the toilet. At the very least, I’d like the lid to open automatically. It really stands out to me in both restaurants and Hotels, and I think some guests will feel the same way. Aside from that, everything is perfect: the jacuzzi, the great view, and the wonderful service from your staff. If I ever start choosing other Hotels, it would be because of the toilet. I’ll be back again. Thank you.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 19/8/2026～
  • 2 คน 1 ห้อง
  • Premier Garden
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with Hotel La Suite Kobe Harborland again. We are also truly grateful that you have returned to us many times and have called us your “favorite Hotel.” We are honored by your kind words regarding the jacuzzi, the view from your Room, and our staff’s service. Your comment that there was “nothing to complain about” is the greatest encouragement for all of us. At the same time, thank you for sharing your valuable feedback regarding the toilet equipment. We take your request for an automatic open/close function seriously as an important point related to comfort, and we will use it as a reference when considering future equipment updates and improvements. To live up to your words, “I will visit again,” we will continue striving to provide the same relaxing atmosphere and an even more comfortable stay. All of our staff look forward to welcoming you back on your next visit.

  ดูทั้งหมด
• 4.80

  Taku.S

  วันที่โพสต์: 17/8/2026

  Birthday stay

  We stayed here to celebrate my girlfriend’s birthday. The service, hospitality, Room, and view were all wonderful. Thank you very much. We would definitely like to stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 5/8/2026～
  • 2 คน 1 ห้อง
  • Executive Precious Double [High Floor, View Bath]
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel La Suite Kobe Harborland. We would also like to express our sincere gratitude for choosing our Hotel to celebrate your companion’s birthday. We are truly honored to receive such generous praise, including that “everything was wonderful,” from our service and Room to the view, and all of our staff are delighted. If your special time together became a wonderful memory, nothing could make us happier. Encouraged by your kind words, “We would definitely like to stay again,” we will continue striving to further improve our services with close attention to each guest’s needs. We sincerely look forward to welcoming you again.

  ดูทั้งหมด

  
  
  
• 5.00

  うさこっこたん

  วันที่โพสต์: 14/8/2026

  Impressive!

  The first Hotel in Japan to join Small Luxury Hotels of the World (SLH). The highest level of comfort! They promptly accommodated a sudden Room change and provided wonderfully courteous service. Thank you very much. The same attendant as last time assisted us again, and everyone was delighted with the consistently excellent service. The Hotel’s atmosphere and the staff are always polite and kind—truly outstanding! We will definitely stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 8/7/2026～
  • 3 คน 1 ห้อง
  • Luxury Deluxe Twin [View Bath]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying at Hotel La Suite Kobe Harborland. We also sincerely appreciate you taking the time out of your busy schedule to share such warm feedback. As an SLH member hotel, we are truly honored that you were able to experience what we value most: “the highest level of comfort.” We are glad if we were able to assist you with changing your Room. We were also delighted to hear that you enjoyed seeing the same staff member again as on your previous visit. When we shared your kind words with them, they were deeply moved. Nothing brings us greater joy than knowing our guests spent their time with us smiling. We will continue refining both the Hotel atmosphere and our staff service so that whenever you return, you will feel it is “the best.” All of us look forward to welcoming you again soon.

  ดูทั้งหมด
• 5.00

  Zzzzzz

  วันที่โพสต์: 12/8/2026

  Anniversary Stay

  Absolutely wonderful. The service, the Room, and the breakfast are all excellent. Highly recommended for anniversaries.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 9/8/2026～
  • 2 คน 1 ห้อง
  • Luxury Superior Twin Room [View Bath]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland from among the many Hotels available. We sincerely appreciate you taking the time out of your busy schedule to share such warm feedback. Your kind words regarding our service, guest rooms, and breakfast are truly encouraging for all of our staff. It is our greatest pleasure to hear that you would “recommend” us as an Accommodation for a special anniversary. We will continue striving to further enhance our service so we can provide moments that remain in our guests’ hearts. Please do come back to our Hotel for your next anniversary, or even for a relaxing break from everyday life. All of us look forward to welcoming you again.

  ดูทั้งหมด
• 4.60

  マサニィー

  วันที่โพสต์: 30/7/2026

  A Hotel You Can Feel at Ease In

  I always feel at ease staying here. No matter which staff member assists me, the service is consistently high, and I truly appreciate it. In the service industry, familiarity can be both good and bad, and since the work can become repetitive, it’s easy for things to feel routine—but your service is refreshing, clear, and genuinely considerate. This time as well, I was assisted by someone in training, but it felt completely natural—just as always—which impressed me. Also, the Room and everything else were comfortable as usual, and I felt truly refreshed. I apologize if this sounds presumptuous, but these are my honest feelings. My wife and I are very grateful. Thank you very much.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ5

  • 28/7/2026～
  • 2 คน 1 ห้อง
  • Executive Superior Twin [High Floor, View Bath]
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for your continued patronage of Hotel La Suite Kobe Harborland. We would also like to express our sincere gratitude for your ongoing support. We are truly honored to receive your kind words that you “always feel at ease staying with us.” We also sincerely appreciate your warm encouragement toward our staff member in training. Your message will be shared not only with the individual, but with all of our staff, and will serve as great motivation going forward. We are delighted to hear that you enjoyed a comfortable stay in your Room, and we are especially grateful for your comment that you felt “refreshed in mind and spirit,” which brings us the greatest joy. We will continue striving to remain a Hotel where you and your spouse can always return with peace of mind, through the same attentive care and even more heartfelt hospitality. All of us look forward to welcoming you back again soon.

  ดูทั้งหมด
• 5.00

  かおる@

  วันที่โพสต์: 9/7/2026

  It was a memorable wedding anniversary.

  I have stayed here alone a couple of times, and this time I stayed with my husband. Before check-in, we parked the car and walked to Mosaic for lunch. We relaxed there until 3:00 p.m., then headed to the Hotel. To celebrate our wedding anniversary, you prepared flowers and sweets in our Room, which truly moved us. The staff also congratulated us—thank you very much. We used the free spa available for a limited time and had a wonderful time chatting with the esthetician. With an IKYU benefit coupon worth 2,000 yen, we ordered pizza via room service. It was piping hot and delicious. The breakfast we looked forward to was also excellent. My husband said, “Everything is delicious,” and he was very satisfied. You were so kind even at check-out—I’m sorry for any trouble. Thank you very much. We would love to visit again to make more memories.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 7/7/2026～
  • 2 คน 1 ห้อง
  • Luxury Moderate Twin
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland for your precious wedding anniversary stay. We are also truly grateful for your continued patronage, and it was a pleasure to welcome you back with your husband on this occasion. We are delighted to hear that you enjoyed spending time at Mosaic before check-in and were able to relax comfortably at the Hotel. If the celebratory flowers and sweets prepared in your Room, along with our staff’s message, added a special touch to your cherished memories together, nothing would make us happier. We are pleased that you enjoyed a wonderful time with our esthetician at the spa, as well as the piping-hot pizza from room service. We were also deeply touched by your husband’s comment that “everything was delicious” at breakfast, and our chef and entire team greatly appreciate it. Thank you again for your kind thoughtfulness through check-out; we are truly grateful. Please do come back to our Hotel again to create new memories. All of us look forward to welcoming you both again.

  ดูทั้งหมด

  
  
  
• 4.17

  壇柴

  วันที่โพสต์: 8/7/2026

  Wonderful Hotel

  This Hotel has an excellent location, and the staff were wonderful. The Room was lovely, and the view from the terrace was amazing. However, while we were talking on the terrace and enjoying the view, we could smell cigarette smoke. We went back into the Room right away and checked, and it said that smoking is not allowed indoors and that guests should smoke on the terrace. Because guests in nearby Rooms smoked on their terraces repeatedly, we could hardly use our terrace and ended up watching TV in the Room. We had been looking forward to enjoying the night view from the terrace, so it was disappointing to feel like “If we’re just watching TV in the Room, it’s no different from being at home.” Even though it’s outdoors, the smell carries to other Rooms. This was our only major disappointment. For breakfast, we could choose either Japanese or Western style. Both were luxurious and delicious. They also provided a bag for taking bread to go, so we could bring some back as a souvenir. The music playing in the Room was very nice. I also noticed they were selling CDs at reception.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก2
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ3

  • 3/7/2026～
  • 2 คน 1 ห้อง
  • Executive Elegant Double [High Floor, View Bath]
  • รวมอาหารเช้า

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland. We also sincerely appreciate your kind words and valuable feedback despite your busy schedule. We are truly honored by your compliments regarding our location, our staff’s service, and even the music in your Room. We are also delighted to hear that you enjoyed breakfast, and we are especially pleased that you were able to take the bread home as a souvenir. However, we sincerely apologize for the discomfort caused during your time on the terrace due to cigarette smoke from nearby. Hearing that you ended up spending time watching TV inside your Room despite the wonderful night view is deeply regrettable for us as well. While our Hotel is currently non-smoking indoors and permits smoking on the terrace, we take your comments seriously and will continue reviewing our smoking separation policies and rules so that all guests can enjoy the view comfortably. We will make every effort to further improve our Hotel based on your feedback. All of us look forward to welcoming you again.

  ดูทั้งหมด

  
• 4.50

  エビタイ

  วันที่โพสต์: 4/7/2026

  It was more moving last time.

  As always, it was gorgeous, and the Room jacuzzi was wonderful. However, last time I stayed, I was happy that staff called me by name several times, but this time they did not. The spa staff were very pleasant. Also, Hassan, who prepared breakfast in my Room, was cheerful and very kind—I would like to request him again if I stay next time. In the end, a Hotel really depends on the people who work there.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 2/7/2026～
  • 3 คน 1 ห้อง
  • Luxury Deluxe Twin Room [View Bath]
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with Hotel La Suite Kobe Harborland again. We are also sincerely grateful for your continued patronage. We are delighted to hear that you enjoyed relaxing in the in-room jacuzzi and at the spa. We also truly appreciate your kind words regarding the staff member who served your breakfast. Your comment, “I would like to request them again next time,” is a great encouragement both for the staff member and for all of us. We will share it with them promptly. On the other hand, we sincerely apologize that we did not address you by name as often as expected and therefore did not meet your expectations. We take your words—“A hotel is defined by the people who work there”—very seriously, and we will further strengthen staff training so that we can provide hospitality tailored to each individual guest. When you visit us next time, we will do our utmost to ensure your complete satisfaction in every respect. We look forward to welcoming you back again soon.

  ดูทั้งหมด
• 4.40

  tksm8

  วันที่โพสต์: 4/7/2026

  Overall, we were very satisfied.

  This is my fourth stay. As always, the view from La Suite is amazing. The Room was also wonderful, and I felt truly relaxed. However, one thing I noticed was an unpleasant odor in the toilet. If that could be improved, it would be a perfect 10 out of 10.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า5
  • อาหาร－
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4

  • 1/7/2026～
  • 4 คน 1 ห้อง
  • Luxury Deluxe Corner Double Room [View Bath]
  • ไม่มีอาหาร

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for staying with Hotel La Suite Kobe Harborland again. We are truly grateful for your continued patronage, and honored to welcome you for the fourth time. We were delighted to read that you once again found the view from our Hotel and your stay in the Room “the best,” and that you were able to enjoy a relaxing time. On the other hand, we sincerely apologize for any discomfort caused by an odor in the toilet. We deeply regret that we fell short in providing the basic level of comfort you deserve. We have shared your feedback with our housekeeping and Facility management teams, and will thoroughly carry out inspections and improvements. We take your comment—“If only that is improved, it would be a perfect 100”—very seriously, and will strive to provide an even more satisfying stay next time. All of our staff look forward to welcoming you back.

  ดูทั้งหมด
• 5.00

  トラタマ

  วันที่โพสต์: 28/6/2026

  Used for our 25th wedding anniversary.

  This was a Hotel I’d wanted to stay at for a long time. We visited to celebrate our 25th wedding anniversary, and it was even better than we imagined. Since we chose the Anniversary Plan, we were truly satisfied. Thank you to all the staff for their wonderful hospitality—we would love to stay again.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5

  • 26/6/2026～
  • 2 คน 1 ห้อง
  • Premier Garden
  • รวมอาหารเช้าและเย็น

  การตอบกลับจากสิ่งอำนวยความสะดวก

  Thank you very much for choosing Hotel La Suite Kobe Harborland for your special Silver Wedding Anniversary celebration. We are truly honored to hear that you had been considering staying with us for some time. We are delighted to know that your stay exceeded your expectations. We are pleased that you were satisfied with our Anniversary Plan, and we also sincerely appreciate your kind words about our staff’s hospitality. It is a great joy for all of us to have been able to be part of such an important milestone and help create wonderful memories. We would be grateful if you would return to our Hotel again—whether for your next anniversary or simply for a relaxing getaway in everyday life. We look forward to welcoming you again. Thank you very much for your warm review.

  ดูทั้งหมด

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