รีวิวและความประทับใจจากผู้เข้าพักที่ Tateshina Ai

A very disappointing accommodation despite high expectations

I stayed at the accommodation for my husband's birthday. I had arranged a surprise birthday cake via email, but when I double-checked with the male staff at the front desk on the day, I was shocked by his response: "It's too late to prepare now." Even after explaining that I had sent an email, he said they don't make cakes at the accommodation and couldn't prepare one. While there could have been alternative options, their lack of hospitality was deeply disappointing. The dinner was honestly not delicious. Having dined at various accommodations and restaurants before, this was among the worst experiences I've ever had. In particular, the green pea rice served at the end had a bitter taste and peculiar smell that made it hard to eat more than one bite. The onsen also felt rather plain in terms of scenery. The only positive aspect was a friendly female staff member who guided us to our room with great hospitality. I cannot recommend this accommodation at all. If you're spending a considerable amount of money, it's wiser to choose another place to stay. The high reviews raised my expectations but left me feeling let down instead.