รีวิวและความประทับใจจากผู้เข้าพักที่ The Prince Park Tower Tokyo

(โตเกียว/เดิน 3 นาทีจากทางออก A4 ของสถานีชิบะโคเอ็น (สายโทเออิ มิตะ)) [ทั้งหมด 644 ห้อง]
คะแนนรวม
4.28
ดี (281)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.38
  • สิ่งอำนวยความสะดวก
    4.33
  • การบริการลูกค้า
    4.14
  • อาหาร
    4.32
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.31
  • ความพึงพอใจ
    4.22
  • 4.67
    ローズくん
    วันที่โพสต์: 8/11/2026

    Tokyo Tower

    I often stay here when I visit Tokyo. It’s convenient for getting to the places I want to go. The breakfast area on the top floor seems to have been renovated, and the food was delicious. The rooms are relaxing, and I’m always happy with my stay. I’d love to bring my children along again.

  • 3.67
    はうはうぷう
    วันที่โพสต์: 8/11/2026

    Thank you for your hospitality.

    I stayed on the club floor for a refreshing break from work. I relaxed in my room and enjoyed spending time in the club lounge overlooking Tokyo Tower. Thank you for a lovely stay. However, the food in the club lounge did not seem to be replenished quickly enough. The hotel appeared to be fully booked, so I suppose this was understandable. One slight disappointment was the atmosphere in the first-floor lobby. The staff seemed so busy that I hesitated to approach them. The service at the concierge desk felt mechanical, like going through immigration at an airport. However, I had read about this in reviews on Ikyu, so I had not expected much. In contrast, the male staff member who handled my checkout in the club lounge provided such warm, genuine service that he brought a smile to my face. I am very grateful.

  • 5.00
    Raua 12
    วันที่โพสต์: 4/11/2026

    It was very clean.

    I had a wonderful stay. I'll definitely stay here again.

  • 5.00
    ぽん太さん5
    วันที่โพสต์: 31/10/2026

    It was a memorable stay!

    We stayed to celebrate our daughter’s 19th birthday. The view of Tokyo Tower right in front of us was magnificent. We lost track of time as a family watching the tower change throughout the evening. We had the breakfast buffet at the restaurant on the 33rd floor, and it was delicious. The staff’s warm hospitality made us want to return for another family celebration.

  • 5.00
    KK*
    วันที่โพสต์: 22/10/2026

    I had another wonder...

    I had another wonderful stay. I arrived after spending two nights at The Okura Tokyo. Although it was the Obon holiday period, it wasn’t particularly crowded. Still, I was glad I paid for a reserved seat in the club lounge, where I could relax. I’ve already booked my next stays and look forward to returning in autumn and winter. Thank you for your hospitality.

  • 5.00
    hidesk
    วันที่โพสต์: 12/10/2026

    A Comfortable Club Floor Stay

    Because I had an early Monday morning job nearby, I decided to book a stay so I could take it a bit easier. It’s very close—less than a 5-minute taxi ride from Hamamatsucho. After arriving, I headed to the front desk, but there was a huge line and it wasn’t clear who to speak to. When I managed to catch a staff member and told them I was using the Club Floor, they confirmed it and then escorted me to the Club Lounge on an upper floor. That initial confusion right after arrival was my only concern; after that, everything was extremely comfortable and it was a very satisfying stay. Considering how large the hotel is, the front desk area isn’t very spacious, so it would be great if they introduced options like online pre-check-in. At the Club Lounge, tea time, cocktail time, and breakfast all felt somewhat limited (perhaps because I don’t tend to think of filling up there before dinner). The lounge staff were attentive and proactive, and I didn’t feel inconvenienced at all. My room had a view of Tokyo Tower. The layout is like an open-plan studio—functional—and it feels spacious for its size. For dinner, I chose the hotel’s Chinese restaurant. It felt like I might have been the only Japanese guest there, but the food was excellent and the service was polished yet kind. Overall, my satisfaction matched what I paid for. Next time, I’d like to return in a way that lets me relax into the following morning as well.

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  • 2.33
    renren12
    วันที่โพสต์: 11/10/2026

    At check-in, they di...

    At check-in, they didn’t seem to know my Ikkyu status or even the number of guests I had written at the time of booking. Only after I brought up the Kikuka-kai membership did they finally offer a late check-out, but then added that they wouldn’t be able to provide this kind of service in the future. I was left thinking, “What does that mean?” It felt as if I were lying or making unreasonable demands, which made me very sad. At check-out, I saw someone in the priority lane—who arrived after me—being assisted first. When I moved to line up in the priority lane myself, three people who came later from the regular lane were still assisted before me. It made me wonder what the priority lane is even for. In the bath area, baskets used for reserving spots were everywhere, and although washing stations were available, I couldn’t use them. Breakfast was delicious. But overall, it was very disappointing.

  • 5.00
    suhr
    วันที่โพสต์: 8/10/2026

    A Special View of Tokyo Tower

    The Tokyo Tower view from the room is truly special and unlike any other hotel—an outstanding panorama. Below, the greenery of the park is soothing. Even moving from the elevator to the guest room felt extraordinary, making for a very enjoyable stay. The facilities—pool, jacuzzi, and gym—feel a bit dated, but are more than adequate for use. There is also a sauna. With a convenience store on-site, everything can be taken care of within the hotel if you use the restaurants as well. You can even enjoy bowling.

  • 5.00
    @yuucyan
    วันที่โพสต์: 4/10/2026

    The view from the Club Lounge is outstanding.

    This was our second stay, having previously booked a room with Club Lounge access. The bathroom features a view bath, so you can enjoy the scenery outside while soaking. The view from the room is wonderful, and from the Club Lounge you can see Tokyo Tower up close, which really lifts your spirits. The food and sweets provided are also very delicious.

  • 5.00
    リッツ・カールトンファン
    วันที่โพสต์: 30/9/2026

    Mediocre Hotel (Part 2)

    This was my second stay in September. The previous visit was a bit disappointing. In the lobby, I was looking for a staff member who could escort me to the Club Lounge on the 32nd floor, but everyone seemed tense. Some staff were dealing with complaints for a long time as well. This was the same as last time. The Club Lounge is highly recommended for its view, spaciousness, and food presentation. However, even there I saw staff handling complaints. The operation may not be very smooth, and it didn’t feel pleasant. There are kind staff members, but there simply aren’t enough of them. Since it’s about half the price of comparable international hotel brands, I can’t expect too much—but I still wouldn’t recommend it for a special occasion.

  • 4.00
    アキヅキ
    วันที่โพสต์: 29/9/2026

    I stayed on the Prem...

    I stayed on the Premium Club Floor with a guaranteed Tokyo Tower view. The view of Tokyo Tower was excellent and felt like a unique highlight of this Hotel. On the other hand, the room itself was fairly standard overall, and considering the price, it felt a bit underwhelming. Some amenities have been changed to pump dispensers, which made it feel less luxurious than before. At the Premium Club Lounge, there seemed to be too few staff members, and the service felt somewhat inexperienced. Compared with before, the food selection also seemed to have declined. I was also disappointed that seats directly facing Tokyo Tower required an additional fee, even for Club Floor guests.

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  • 4.33
    ハムガミコ
    วันที่โพสต์: 29/9/2026

    It was a wonderful stay.

    It was a wonderful stay. I am satisfied that I was able to have such a valuable experience. I would like to use your Accommodation again. Thank you very much.

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  • 4.33
    ハートのミーコ
    วันที่โพสต์: 29/9/2026

    Revenge

    This was my third time using the lounge. The first time was during Golden Week in 2015, and I still remember the view of Tokyo Tower from the lounge and the roses in the neighboring park. The second time was on my birthday, around the beginning of the COVID situation. The lounge services were reduced and the spa was closed, but I fully enjoyed Tokyo Tower from my Room and bathroom. Breakfast and a light lunch were provided via room service, and there were various drinks in the refrigerator. This time, it was my companion’s birthday. It’s less than an hour by subway from home, but we stayed for the view from the lounge and for the Onsen. Although Diamond benefits include a 2:00 p.m. check-in, I was told that our Room wasn’t ready yet; they completed the check-in process but then made us wait in the lounge for over 30 minutes. I wanted to unpack first and then enjoy tea time, so this was disappointing. When we were told our Room was ready and headed up, we ran into our luggage in front of the elevator hall. They did carry it to our Room, but didn’t say a word. There was also no explanation of anything in the Room, so it took me some time to find how to operate the blinds. I don’t recall ever feeling that crowded before, but now it has become much larger, and table seating that I used to like is now paid seating. As for what is offered at cocktail time—? Even though it was a suite Room there were no fresh flowers, and drinks had been changed (for example from lattes). The Onsen was good. I’m unsure whether I would stay again next time.

  • 4.00
    AZRAQ
    วันที่โพสต์: 27/9/2026

    Experience refined hospitality unique to a long-established inn, enhanced by thoughtful attention to every detail.

    I stayed on the 22nd floor in the “Panoramic Jr. Suite King (Shuto Expressway side).” The Room was very spacious, and I was able to truly relax and rest on the king-size bed. With the dignity unique to a long-established, classic Japanese Hotel refined over many years since its opening, every part of the property—from inside the building to the guest Rooms—was impeccably clean. The staff’s attentive, reassuring service was deeply soothing. The vast open atrium elevator hall, visible when looking up from the 1st-floor front desk all the way to the top floor, is breathtaking and highly recommended as a hidden photo spot. What impressed me most about the in-Room Facility were the separate shower room and a bathtub with a bubble bath (jet bath) function—something quite rare these days. It was perfect for easing travel fatigue. In addition, the BOSE speakers placed under the TV and by the bedside sounded excellent; connecting my phone and immersing myself in music made for an even more luxurious time than simply watching TV. Because they value their classical design, features like built-in streaming apps on the TV and USB ports are not cutting-edge (there is a Type-A port by the bedside), but bringing your own charging accessories makes it no issue at all. Also, since Rooms on the Shuto Expressway side can pick up traffic noise, those who prioritize quiet or want to sleep early may want to bring earplugs or choose a “Tokyo Tower side” Room for an even more perfect stay. There is also a convenience store in the Hotel basement, which was extremely handy for small purchases or grabbing something quick to eat during my stay and added greatly to overall comfort. Overall, it’s a wonderful Hotel where you can enjoy a pleasant time with traditional peace of mind.

  • 3.83
    naru.
    วันที่โพสต์: 26/9/2026

    The level of customer service varies greatly.

    The service level of the staff in the department guests first encounter near the entrance was terrible. Other than that, there were no issues. The club lounge staff were very courteous, and both the view and the food were excellent. I was also satisfied with the Room we chose this time in terms of both the view and comfort. The turndown staff were polite and professional. That’s why it feels like such a waste that the entrance—where first impressions are made—was like that.

  • 4.33
    ニコマサ
    วันที่โพสต์: 25/9/2026

    I had been really lo...

    I had been really looking forward to staying at this Hotel in Tokyo where you can enjoy an Onsen. It left my skin feeling smooth, and it was very relaxing. The food served in the lounge was also delicious. The only disappointing part was that check-in took a very long time. There was a huge line in front of the front desk on the first floor, and everyone was standing and waiting for their turn. Since we booked a Room with lounge access, we were kindly escorted to the lounge first, where we waited to be called while enjoying sweets. After about an hour, I asked a staff member because we wanted to go to our Room soon, and they replied: “Your luggage has already been taken to your Room as it is ready. However, we sincerely apologize as check-in is taking some time.” Check-in starts from 3:00 p.m., but it was already past 4:15 p.m. When I asked again, I was told: “There are two guests ahead of you for check-in; you will be third.” Even though I could use the lounge by applying for IKYU Diamond membership, I was surprised that check-in could take this long. It’s not something I have experienced often. The evening lounge was extremely crowded that day; used plates and glasses were not cleared promptly, and refills of food and drinks couldn’t keep up. Staff were present, but they didn’t seem very proactive. That said, with such a great location and this wonderful view, I understand why it’s so popular. Next time I would like to try one of the Hotel restaurants instead. I’d like to stay again at a different time of year. Thank you very much.

  • 1.00
    KOSTO
    วันที่โพสต์: 24/9/2026

    Only the facts will be stated.

    I stayed in the Familiar Suite A during the crowded Silver Week holiday period. We arrived around 2:40 p.m. and were shown to a seat in the Premium Club Lounge, but we ended up waiting for nearly an hour without any explanation. My wife started to look bored, so I went to the lounge desk to ask, and they promptly assisted us and we were able to check in. Even though it’s a suite with only five Rooms on the 32nd floor—and our Room was on the same floor as the lounge and very close by—I couldn’t understand why we had to wait for an hour. I felt embarrassed for assuming that, as a higher-grade Room, we would be given priority. With treatment like this, I don’t see any value in choosing the Premium Club Floor. They did apologize later and offered late check-out, but that didn’t really make me feel better... The light snacks in the club lounge were far more modest than expected; at a glance I could tell they weren’t substantial enough to replace dinner, so we ordered in-room dining instead. The staff who handled our order were excellent, so we also had breakfast in our Room and were able to spend some quiet time—at least that was one positive point. There were several aspects that matched other guests’ negative Reviews, and combined with how unsettled I felt from check-in onward, it left me regretting choosing this property when there are other options available. If capacity issues occur so frequently, it may be better to limit Room sales accordingly.

  • 3.00
    nlup
    วันที่โพสต์: 23/9/2026

    Although this was a ...

    Although this was a Plan with club lounge access, the lounge was always crowded with guests and did not offer a calm, elegant atmosphere for relaxing.

  • 3.33
    シブヤケンユウ
    วันที่โพสต์: 23/9/2026

    I can’t evaluate the management policy at all.

    Arrived at the Hotel at 3:00 PM, and check-in was very crowded. I showed my Reservation to an elderly staff member at the cloakroom on the left side of the entrance and asked whether I could check in on the club floor. I was clearly told, “For Reservations made through IKYU, please line up on the 1st floor even for club-floor check-in.” I found that strange, so I asked another staff member near the front desk. They politely assured me that I could check in on the club floor. However, the club floor was also crowded. Even though I arrived at 3:00 PM, I had to wait more than two hours to check in on the club floor. Then, just when it seemed it was finally my turn to sign in and receive my key, I was told that final inspection of my Room had not been completed yet and to wait another 10 minutes. I don’t even remember what time I was actually able to enter the Room. At that point, I completely lost patience. I would like to ask Hotel management: You should be able to anticipate this level of crowding. In the end, it felt like you simply decided it’s acceptable to keep guests waiting no matter what. Is that your policy? I was too upset by then. Because of this delay, we couldn’t do a personal event we had planned for my companion in the evening. I checked out about two hours later without staying overnight.

  • 4.00
    うみのネコ
    วันที่โพสต์: 22/9/2026

    The Room had a very ...

    The Room had a very unique layout: a twin bedroom and a spacious Japanese-style room were set apart independently, making it feel like two different types of rooms connected together. Our whole family loved it. Although the weather wasn’t great, we enjoyed bowling and the club lounge, which was a nice change of pace. The following does not need to be published, but I’d like to mention it as it didn’t sit right with me. One thing at the lounge concerned me. Even though there were plenty of empty seats, many tables hadn’t been cleared from previous guests. While a staff member was clearing the table right in front of us after we asked, another guest arrived and quickly sat there, yet the staff did not say anything to stop them. We were then told they would clear another table instead, meaning we had to give up that seat—something that felt unfair and left us frustrated. In the end, we were seated immediately next to that guest. After that, they repeatedly stared at our table and our faces, which made us feel very uncomfortable. They may have been a regular guest and perhaps difficult for staff to address firmly; however, even if we accept having to wait longer for seating, I believe better service would have been to seat us farther apart rather than right next to each other in order to prevent any escalation or discomfort—especially since there were other available seats and only clearing was behind schedule.

  • 4.33
    きょうなのこ
    วันที่โพสต์: 21/9/2026

    I love club lounges,...

    I love club lounges, so I chose this Plan. The room may depend on the location, but traffic noise was quite noticeable, so if you are a light sleeper, I recommend bringing earplugs. I was able to sleep with earplugs. My family said the Onsen was great. The lounge had my favorite brand of herbal tea, which was nice. As for the lounge food, it didn’t seem to focus much on sweets. There weren’t many options, and the taste was average. Breakfast was very good, with a Japanese set meal option and a wide variety of Western dishes. The staff service was also good. However, I was a little disappointed that there was no guidance to the guest room.

  • 5.00
    goldwing1207
    วันที่โพสต์: 20/9/2026

    It was a wonderful Hotel.

    Since my favorite artist had an event at Tokyo Tower at the end of summer, I decided to stay in a Room with a view of the tower. I was very satisfied with the location, the Room, and the breakfast. It is a large Hotel, and check-in was crowded with many international guests, but once in my Room it was so quiet and comfortable that I hardly noticed anyone else. It is also close to Tokyo Station, so I would like to stay here again next time I visit Tokyo.

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  • 4.80
    トトママ
    วันที่โพสต์: 19/9/2026

    A Solo Staycation Retreat

    A solo staycation just to admire Tokyo Tower. I used to work at the old World Trade Center Building. Back then, my dream was to live in an apartment with a Tokyo Tower view—it was a symbol of my youth. I was disappointed when I heard that, despite being a high-rise Hotel, my room was on the 3rd floor. Still, the 3rd-floor Corner King had a great view of the tower and even came with a view bath. Relaxing and taking in the tower at my own pace! I chose No Meals Included because I didn’t want to be tied down by time—deli dishes from the department store food hall and drinks from the convenience store downstairs. Tokyo Tower all day, every day. It was truly wonderful. The shower room was separate, and the grab bars around the bathtub were very helpful for someone elderly like me. I was also touched that there was a towel cover on the stool by the sink—so you can sit down even with a wet body. Front desk service could be a bit quicker. Still, I’m sure I’ll return. Thank you for such a lovely time.

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  • 3.67
    えるふく
    วันที่โพสต์: 16/9/2026

    Guest Room

    This was my second stay after a long time. Last time, I had a Room overlooking the park, and it was incredibly quiet—perfect. This time, however, my Room was directly above the main entrance and faced the expressway. From around 9 p.m., I could hear extremely loud cars, and after midnight it was so bad it felt like people were racing. It was a terrible night and I could barely sleep. I mentioned this to the front desk at check-out. It’s disappointing because the meals and the Hotel atmosphere are excellent.

  • 5.00
    リッツ・カールトンファン
    วันที่โพสต์: 14/9/2026

    A Mediocre Hotel

    I used to love this Hotel and recommended it to friends and acquaintances. This was my first stay in a while. It was a Suite + Club Lounge Access Plan. When I spoke to a staff member in the lobby, I was told that I could use the Club Lounge, but that check-in had to be done on the first floor. The lobby was extremely crowded with a very long line. There were many international guests, and the line moved very slowly. After waiting in line for about 30 minutes, another staff member told me that check-in could also be done on the 32nd floor. ??? I checked in on the 32nd floor and was told that Club Lounge access would be available for an additional 18,000 yen. What? This is a Club Lounge Access Plan. There wasn’t even an apology. I was already exhausted just from trying to check in. The lounge food presentation is fairly standard. However, the service hours are very long—this is a highlight and something I would recommend. The staff service is reserved; it feels like nothing happens unless you ask first. Compared with luxury Hotels, it feels lacking. Check-out was also rather curt. The Tokyo Tower view and the long lounge service hours are appealing, but it has dropped to a level where I can no longer recommend it to friends or acquaintances.

  • 1.83
    P948
    วันที่โพสต์: 12/9/2026

    The front desk service was the worst.

    There was still a huge line at check-in, with no improvement at all. I checked in at the special counter on the left, assisted by a woman who did not appear to be Japanese. I always pay the Accommodation Tax in advance so I can leave immediately at checkout, and I settle any on-site charges as they occur. I left the Hotel a little earlier and my companion checked out. At that time, they falsely claimed we had not paid 400 yen in Accommodation Tax, and it seems they argued back and forth for over 30 minutes. In the end, my companion told them to review the check-in video footage and even offered to lend them the 100 yen coin received as change, saying that if they took fingerprints it should match the staff member’s—only then were they finally allowed to leave. There was no apology. Even though this was clearly the Hotel’s mistake, they accused us of non-payment and detained us for over 30 minutes without any apology. What kind of Hotel is this? They also demanded a Receipt for 400 yen. For such a small amount I usually don’t request one because it’s unnecessary paperwork, but that apparently made them suspicious as well. This is either an input error by the front desk staff or embezzlement—either way, accusing a guest like this is unacceptable. When you close out the register, wouldn’t there be an extra 400 yen? Is your accounting so careless that you wouldn’t even notice? Should we report this to the tax authorities? Get it together—this is a terrible Hotel.

  • 4.00
    nemumii
    วันที่โพสต์: 7/9/2026

    This was our first s...

    This was our first stay in several years since having a child. The Facility, the room, and the breakfast were all excellent and highly satisfying. I had been looking forward to seeing Tokyo Tower from the breakfast venue, but unfortunately the weather was poor, which was disappointing. At check-in, the staff did not notice that I am an IKYU Diamond member, and there was no guidance about the benefits until I mentioned it myself. As a result, the late check-out benefit was not applied smoothly and I was informed of the standard check-out time. As expected, it became extremely crowded at that time; when I mentioned this at check-out, they apologized, but overall it turned into a very disappointing stay. Because the Facility, room, and breakfast were so wonderful, it is especially regrettable that service issues—such as confirming membership benefits and insufficient coordination among staff—detracted from the experience.

  • 4.40
    キュべ
    วันที่โพสต์: 3/9/2026

    The view from the Ro...

    The view from the Room and the interior were very nice. When I entered, two things concerned me: first, there was some trash in the groove directly in front of the bathroom unit. Second, there were many cup marks (ring stains) on the table placed in front of the sofa. I understand that ring stains may not come off with just wiping with water, but they do make the space feel lived-in, so I would appreciate it if this could be cleaned. Other points I noticed were that check-in took a long time and that the staff at the front desk did not seem very friendly. It felt like there were few Japanese staff members and many foreign staff. There were few smiles, which gave a cold impression. I would like to stay again, so I hope these issues will be improved.

  • 5.00
    Eiichiさん
    วันที่โพสต์: 2/9/2026

    The views and atmosphere are wonderful!

    Because this Hotel is located inside a park, the 360-degree views are wonderful. The open, spacious feel of the view bath is also exceptional, so I highly recommend it. Both the Chinese restaurant for dinner and the breakfast felt upscale, and we enjoyed them in a calm atmosphere. Thank you for helping make our Tokyo sightseeing trip a great one.

  • 3.67
    蜻蛉玉
    วันที่โพสต์: 2/9/2026

    Tokyo Tower up close

    I stayed here for the first time because I wanted to see Tokyo Tower up close. It was summer, but I think the winter lighting might be better; still, I was satisfied because I got to see the Infinity Diamond Veil as well. I had a Room with a view bath, but I did have some complaints: the bathtub wasn’t facing the window, I don’t usually use blinds so I couldn’t stop them at a good position, and the shampoo and conditioner were fixed in place and hard to use. Still, I added bath salts and relaxed while warming up and enjoying the night view. I had breakfast slowly at a window-side seat, but it felt pretty average. On the first day, I bought cake on the first floor and told them I would eat it in my Room, but there were no forks or anything included. It was fine since I used a spoon from the Room, but other hotels usually include them. Also, bread was being sold there too—when I asked what time they opened, they said 8:00—but when I went after breakfast the next morning, it wasn’t open. Why? Since it was a cool day even though it was summer, I enjoyed strolling around Shiba Park and going near Tokyo Tower, and with checkout at 12:00 noon, I took my time and enjoyed my Hotel stay. If I can come again, I'd like to visit to see the winter version of the lighting.

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