รีวิวและความประทับใจจากผู้เข้าพักที่ Sekitaitei Ishida - 2หน้า

(จังหวัดนากาโน่/น้ำพุร้อนฮิรุงามิ) [ทั้งหมด 17 ห้อง]
คะแนนรวม
4.70
ที่สุด (81)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.70
  • สิ่งอำนวยความสะดวก
    4.74
  • การบริการลูกค้า
    4.75
  • อาหาร
    4.56
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.80
  • ความพึงพอใจ
    4.67
  • 5.00
    HISStylish

    I had a quiet and relaxing stay.

    I made a last-minute reservation the night before. Being the middle of a three-day weekend, all nearby hotels and ryokans were fully booked, but I was fortunate to find one available room at this accommodation and successfully made a reservation. Without any prior research or information, I arrived on the day of my stay, but from the warm welcome to the excellent service, everything exceeded my expectations. The room, onsen, and meals were all highly satisfying. With only a few guest rooms available, there was no overcrowding in the onsen or dining areas. Multiple dining spaces ensured that not everyone used the same area at once, allowing for quiet and relaxed meals without any sense of congestion. The accommodation features a Noh stage where I had my first experience watching Kyogen. The performers' powerful voices and footsteps resonated deeply in the serene space, drawing me into their world before I even realized it. The staff's thoughtful gestures and kind words created an incredibly warm atmosphere that felt truly welcoming. I enjoyed such peace and privacy during my stay that it felt as though this accommodation existed solely for me—a perfect retreat offering an unparalleled sense of exclusivity. This was an extraordinary place where you can luxuriously experience Japan's traditional charm from its golden era. I will definitely visit again in the future. Thank you so much for your exceptional hospitality!

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  • 4.67
    nyan.

    It was a very lovely accommodation.

    This was my first time staying at this accommodation. I discovered this ryokan on YouTube and decided to make a reservation as I wanted to visit it once. The shuttle service from the nearest bus stop made it convenient even without a car. Upon arrival, the entrance of the ryokan was adorned with numerous wind chimes that welcomed us with beautiful sounds as the breeze passed through them. Inside, there was a Noh stage I had seen on YouTube and more wind chimes decorating the interior. The staff provided warm and attentive service throughout our stay. There are only a handful of rooms, each with its own unique concept, allowing for a peaceful and relaxing experience without hearing any noise from neighboring rooms. Additionally, it was nice that we could go to the large communal bath or dining area while rarely encountering other guests along the way. The large communal bath also offered free private use, making it possible to enjoy quality time with family or partners even if your room does not have its own bath. The meals were absolutely delicious, and they thoughtfully paced each course so we could enjoy them without feeling rushed. During my visit, there happened to be a fireworks event by the riverside right next to the accommodation, which allowed me to fully enjoy summer festivities. It was such an amazing ryokan that I’m already looking forward to staying in another room next time! Thank you so much to all of your staff for warmly welcoming us!

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  • 5.00
    信片チャン

    This is my second st...

    This is my second stay at Hirugami Onsen Ishida, and the calm atmosphere remains unchanged. I was very satisfied and felt great kindness from the thoughtful care of the staff. It was a refreshing stay that made me want to bring my grandchildren next time. Thank you to everyone at Ishida!

  • 4.67
    ときみじば

    A wonderful accommodation.

    We had the pleasure of staying at your lovely accommodation again during our family trip. The place remains clean, serene, and charming, allowing us to relax fully. However, we were a bit disappointed with dinner. We heard that the head chef has changed, which made sense as the dishes were individually delicious but lacked a standout main course. Overall, the meal felt somewhat unremarkable and portions were small, leaving it insufficient for men in particular—we ended up going to a convenience store right after dinner. It was also disappointing that tempura was not on the menu and that the grilled sweetfish had an overly bitter taste. Breakfast was delightful and enjoyable as always. Aside from the meals, everything else met our expectations perfectly. Thank you for your hospitality!

  • 4.17
    きじんこ

    Thank you for your patronage.

    Overall, it was a pleasant accommodation. However, here are some constructive comments: The meals were delicious, but the main dish left a weak impression. If grilled dishes are the highlight, it would be better to prepare them on the spot. Pre-grilled wagyu beef lacked a sense of exclusivity. Breakfast had good portions and was tasty; however, having both porridge and rice seemed unnecessary—perhaps just one would suffice. It would be nice to have coffee in the morning, even from a machine. Charging for it felt disappointing. That said, the young male staff member who assisted us was very dedicated and left a great impression. For accommodations of this class, offering options like yukata or samue seems common elsewhere. This is such a wonderful location; I hope you continue striving for excellence in the future! Thank you very much!

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  • 5.00
    Ron

    A Ryokan for a Relaxing Stay

    Stayed for two nights. From the moment I entered, it felt like stepping into a space away from everyday life. The Room was lovely, and the meals were delicious. At night, there was a performance of Kyogen and Shakuhachi, which I enjoyed at a relaxed pace. The staff's hospitality was excellent, making this Ryokan one of the places I would love to visit again.

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  • 3.67
    りんごジャム23

    I had high expectations.

    Stayed at this accommodation in Hirugami Onsen, known for its limited number of rooms and high ratings. The grand gate and Noh stage near the entrance raised my expectations. However, I chose a reasonably priced room, which was a slightly spacious Japanese-style room with two single beds and a low table—an arrangement that felt somewhat uncomfortable. Although the demand for beds is increasing, it was disappointing as the mattresses were not of good quality. There were two seemingly elegant woven chairs on the veranda, but they were quite uncomfortable to sit on for long periods. The Onsen featured large stones both in the indoor bath and open-air baths as expected from "Sekitei," but all three lacked distinctive features. The water quality was soft with a slight viscosity. Both dinner and breakfast served in the dining space were ordinary for this price range. Dinner ended with Jerusalem artichoke soba instead of rice—it was soft and not particularly enjoyable. I wished there had been one unique dish from this accommodation's specialty menu; however, portions were sufficient. Before arriving, I received two calls recommending their stargazing tour; fortunately, I didn’t purchase tickets as it rained as forecasted. While stargazing wasn’t my main purpose for visiting, I don’t think I'll return. Watching Kyogen on the Noh stage left the most lasting impression during my stay here.

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  • 5.00
    楽坂の狛虎

    Added to the list of accommodations I want to stay at again.

    The meals, Onsen, and service were all excellent. I was able to relax in a clean and comfortable Room after a long time. The staff member who attended to us was very kind and even wrote down recommendations for several farms when I mentioned wanting to buy some fruit to take home. I received wonderful service and am extremely satisfied.

  • 4.67
    ももちゃん2000

    The mini Kyogen stage is magnificent.

    I stayed with my mother in her 80s. When I received a call to check the reservation beforehand, the poor response made me worry and even consider canceling the reservation. Instead of asking about the nature of our trip or who we were traveling with, they bombarded us with questions like whether we were certain to arrive as planned, what time we wanted dinner, and if we had plans to go out at night. It was hard to understand their intentions when speaking this way to someone looking forward to their stay. However, I decided to proceed with the stay and found it was an excellent accommodation overall. The single-story layout without steps made moving around easy, and having beds for sleeping was ideal for elderly guests. Additionally, the mini Kyogen performance was a fantastic highlight that delighted my mother immensely—it became a memorable stay for us both. As for meals, dinner was outstanding and left a lasting impression; however, breakfast felt somewhat lackluster and disappointing in comparison. Considering how impressive dinner was under the chef's direction, I believe more effort could have been put into improving breakfast as well.

  • 3.50
    HollyGoLightly

    Excessive politeness can sometimes be unnecessary.

    About 10 years ago, I stayed here and found the large public bath and open-air bath to be neither particularly good nor bad. This time, I chose a room with a private open-air bath. However, the garden view from the private bath was underwhelming, and seeing the neighboring building ruined the atmosphere. Since I checked in on a Monday, there were only 3-4 groups of guests, making it quiet inside the accommodation, which was nice. However, the staff member assigned to our room was overly polite during check-in explanations to an extent that felt awkward and unsettling. The same staff member served us during meals. While their service was polite, their lengthy explanations about each dish disrupted the flow of dining and created an awkward rhythm. The food itself was delicious but overly elaborate in presentation (including tableware), which detracted from fully enjoying it. This sense of "overdone presentation leading to diminished enjoyment" seemed to permeate throughout this Ryokan. In contrast, my favorite long-established Ryokan in Atami strikes a perfect balance between politeness and friendliness across all staff members—from attendants to those managing baths (whose presence is subtle yet undoubtedly there). Their understated service creates an exceptionally comfortable experience that reflects true professionalism. I apologize for my critical feedback but believe there is ample room for growth here. I hope you find these comments helpful for future improvements.

  • 3.00
    曲げわっぱ

    Not bad, but...

    The quality of the hot water is remarkable. The Room, semi-open-air bath, and garden were satisfying. We also enjoyed the Noh stage performance. However, communication with the staff was challenging, leading us to give up on conversations midway (e.g., stereotypical explanations, lack of local knowledge, misidentifying Japanese sake as foreign alcohol due to its katakana name, inability to maintain a smooth conversation). The meals were plain without surprises or excitement. Skincare products were provided in shared bottles with low quality (similar to a Business Hotel), and the same applies to shampoo, conditioner, and body soap. While it wasn't entirely bad, I honestly cannot recommend it to family or friends.

  • 5.00
    稲G

    Highly Satisfying Accommodation

    This was my first stay at this accommodation. I was highly satisfied with the staff's hospitality, the warmth of the onsen, the exquisite preparation of the cuisine, the attention to detail in the room, and even the subtle fragrance of incense that I noticed. I was particularly impressed by how each dish in the kaiseki meal highlighted its ingredients without being overly assertive. Enjoying a soak in the large public bath and relaxing in lukewarm water in my private room bath was pure bliss. The solo drum performance on the Noh stage was also an exceptional experience. After a four-hour journey by land to Ishikotei Ishida, it turned out to be an incredibly satisfying accommodation. Apologies: I forgot to return my room key and had to send it back via mail. My apologies for any inconvenience caused.

  • 4.00
    マキドナルド

    The meals were very disappointing.

    The accommodation was excellent in terms of service, rooms, cleanliness, and facilities. However, I was honestly shocked and deeply disappointed that none of the dishes were delicious. To be frank, the level of cuisine is far too low compared to the prestige of the ryokan. Even something as basic as making dashi seemed careless and unprofessional. Horse sashimi and fish sashimi were served, but only one soy sauce dish was provided. It is unacceptable even from a layperson's perspective to eat animal meat and fish sashimi using the same dish. I seriously question how such practices can be carried out by professional chefs without concern. As for the room, it was unfortunate that there wasn’t a single place to hang towels.

  • 4.83
    カコカコ。

    Car

    It would have been nice to have a wider variety of drinks available at the post-bath area. The Room staff were excellent. When checking out, the car was prepared for us, but there was bird droppings in the middle of the windshield that wasn’t there yesterday; it would have been better if it had been cleaned. The explanation from the accounting staff was a bit unclear, which left me feeling slightly disappointed after getting into the car at the end.

  • 4.67
    ナ・メコ

    The coffee I had in the lobby after breakfast was delicious.

    The lobby features a Noh stage, and after dinner, you can enjoy a 30-minute performance by street performers. The facility is designed as a single-story building, making it easy to navigate for older guests. The guest rooms are built in a detached style, allowing for a quiet and peaceful stay. The private open-air bath in the guest room has sliding doors with shoji-style panels that help block out the cold air, ensuring comfort even on chilly days. Although there is an additional charge, the coffee served in the lobby after breakfast was delicious. I would love to visit again when I’m in the area—thank you!

  • 4.83
    一休さよこ

    Would love to visit again!

    The Onsen water at Hirugami was silky smooth and very pleasant, and I enjoyed soaking in the Onsen four times during my one-night stay. Although the Facility is old, it has been restored and kept very clean. The garden was also lovely. The meals were flavorful, visually appealing, and satisfying. With jazz music playing in a dimly lit, quiet atmosphere, I could enjoy my meal at a relaxed pace. As a tea lover, I wished for better quality tea leaves in the Room and higher-quality roasted green tea served with meals. The teacups in the Room were too tall and narrow to use comfortably. I would love to visit again!

  • 5.00
    千未

    We stayed in Room 10...

    We stayed in Room 107 from March 16 to March 17. All the staff were thoughtful and attentive. We had an 8-month-old baby with us, and their consideration for our needs was exceptional. The person in charge of Room 107 was a trainee from overseas, but their dedication and enthusiasm to make guests happy were truly inspiring, making us want to cheer them on. Moreover, at checkout, we received a handwritten letter from Ann through her senior staff member. It was touching to see how hard she worked to write it correctly in Japanese using kanji. Through Ann, we could feel the care and dedication of the Ryokan and its staff. Thank you for such a pleasant stay. We look forward to visiting again!

  • 5.00
    STELLA49

    The hospitality, mea...

    The hospitality, meals, and onsen are all excellent. I’m happy to have found another accommodation I want to revisit. I look forward to visiting again during the change of seasons.

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  • 5.00
    リアリスト老人

    Impressed by the hospitality of the young hostess and staff.

    I was deeply impressed by the heartfelt hospitality of the young proprietress and staff. It was a high-quality Ryokan I would love to stay at again if given the opportunity.

  • 4.83
    あいんべる

    We stayed as a famil...

    We stayed as a family of four, including a toddler. The Vietnamese staff member who assisted us provided very attentive and polite service, and their excellent Japanese was impressive. We were touched to receive a letter upon departure. Thank you for the heartfelt hospitality. The Onsen is rated 4 because the outdoor bath was too hot to enter, which was unfortunate. However, we were very satisfied with both the Room and the meals during our trip.

  • 5.00
    k0005799c

    Always consistently very satisfied.

    Perfect. I was able to relax and unwind. I will visit again in the fall.

  • 5.00
    すずとんぼ

    Thank you for the wonderful memories.

    I made a Reservation, thinking it might be beyond my means, as a gesture of appreciation for my wife who has been by my side for so many years. On the day of our stay, we checked in at 3 PM and were able to relax thanks to the heartfelt and courteous service. For dinner, we had ordered the standard kaiseki meal, but we were treated to the chef's meticulously prepared, exquisite dishes in a lovely private room with a view of the Noh theater where Yakko-sama was seated. The approximately two-hour dining experience passed by like magic. The Setsubun-themed presentation was also exceptional. Of course, the Onsen bath was wonderful as well. Thank you for giving us such a wonderful memory.

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  • 5.00
    源泉かけ流しこだわりシニア

    I went there on the recommendation of an acquaintance.

    I travel to Onsen Ryokan every month. This was my first time using this one, and compared to other Ryokan, I felt the cleaning (especially the bathroom) was perfect. There are many luxury Ryokan, but few pay attention to details such as cleaning and flower arrangements. This Ryokan was also excellent in other aspects, such as the cuisine. I was particularly moved by the letter from the staff member I received at checkout. I would love to visit again.

  • 5.00
    130i

    Thank you very much.

    Thank you for taking care of us the other day. We stayed for one night last year as well, making this our second visit, and we were completely satisfied with the room, onsen, meals, and facility. The customer service was so courteous and attentive that we felt humbled. We were deeply moved by the farewell, as you waved until our car was out of sight. If there is an opportunity, we would love to visit for a third time.

  • 4.83
    ぱーの

    Satisfied with the hospitality

    The customer service provided by the staff, which truly embodies the hospitality of a Ryokan, was pleasant from check-in to check-out. Although there were no complimentary drinks in the room, they were promptly brought upon request, which made us feel the spirit of service rather than any inconvenience. Both the semi-open-air bath and the washroom in the room were spacious, and the quality of the spring water was smooth and pleasant. The evening Kyogen performance was an unusual and enjoyable experience. Both my spouse and I received spa treatments, and the service was excellent. There were minor issues that can be found at any property, but even considering those, it was a very satisfying stay. We would like to visit again to watch Noh next time.

  • 3.00
    長野の旅人

    The Stays was very s...

    The Stays was very spacious and nice, but the shower was extremely weak, which was inconvenient. It was also difficult to adjust the heating. It felt hot when turned on and cold when turned off. It was disappointing that there was no complimentary coffee in the Room, which is usually available everywhere.

  • 4.33
    みーちゃんのかーちゃん

    Heartwarming hospitality

    We used this facility for a long-awaited trip as a couple. From the confirmation call at the time of reservation, we already felt the spirit of hospitality and were able to approach the day with peace of mind. In fact, the staff's response was very polite and pleasant. The facility's amenities and services were excellent! However, it was a bit disappointing that the aging of the guest rooms was noticeable. Perhaps there are some renovated guest rooms. The other guests using the facility were also quiet, allowing us to enjoy a serene "adult trip." Thank you very much.

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  • 5.00
    旅行S

    This was my second stay, and I was satisfied with everything. It's truly a great onsen. Thank you very much.

  • 5.00
    一休じゅり

    On my mother's birthday,

    I had a very luxurious time. The meals were very delicious, and I was surprised that all the staff knew about my mother's birthday. It was a delightful surprise. Above all, I was happy because my mother was very pleased. Thank you very much. I would like to visit again.

  • 5.00
    ノウチノ

    Thank you very much.

    The bath, the food, and the hospitality were all excellent. I was able to relax very much. I would like to stay again next year.

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