รีวิวและความประทับใจจากผู้เข้าพักที่ HanaMOMIJI

(ฮอกไกโด/น้ำพุร้อนโจซังเคย์) [ทั้งหมด 77 ห้อง]
คะแนนรวม
4.50
ยอดเยี่ยม (91)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.59
  • สิ่งอำนวยความสะดวก
    4.58
  • การบริการลูกค้า
    4.51
  • อาหาร
    4.29
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.58
  • ความพึงพอใจ
    4.46
  • 3.67
    たくたく1234

    The Accommodation was nice, but there were quite a few foreign guests.

    Some foreign guests took over the small open-air bath and spoke loudly, so I honestly couldn’t relax because their manners were not very good. The Accommodation and the staff were good, though.

  • 5.00
    GMM115

    To wrap up your trip to Hokkaido

    Although the Facility is quite spacious, it was thoroughly clean throughout, and we had a very comfortable stay. We traveled with two children, and we truly appreciate the kind assistance we received at the dining venue as well. We would definitely like to stay again!

  • 2.67
    るたじーこ

    Hmm.

    The Accommodation offers a well-stocked lounge with drinks and sweets, and towels are provided in the bath area, so it was convenient to go for a bath without carrying much. However, I was disappointed with the dining staff’s service, so my overall satisfaction is 2 stars.

  • 4.50
    Bell02

    The lounge on the 9th floor is excellent.

    This was my second stay, following my visit the year before last. The Room was spacious, and since I used the private bath I can’t comment on the other Onsen, but it was very comfortable. Above all, the lounge on the same floor was fantastic—alcoholic drinks, soft drinks, and more were available freely, and it was a great place to relax. The only disappointment was that the dinner venue felt like a family restaurant considering the quality of the meal, and I also wondered whether sushi was really necessary as the final dish. Thank you very much for your hospitality.

  • 3.33
    handler2992

    Urara Premium Suite

    The Room was spacious, and the sofa was comfortable to use, but having only one sink in the washroom for this number of guests was inconvenient. The in-room bath was also spacious and pleasant, but the water temperature was quite hot and took a long time to reach a comfortable level, so we should have started filling it earlier. We wished the private lounge had been better equipped, but we appreciated being able to take drinks back to our Room. Dinner was neither particularly good nor bad, but we felt it didn’t quite match the price.

  • 4.83
    キャバレロ

    The “Kokonoe” floor was amazing!

    I stayed here with my mother in her mid-80s. Just as the Reviews said, the Kokonoe Floor was wonderful. First of all, the Room was excellent—very spacious. We were able to rest comfortably while trying out the Tempur pillow and another pillow (I think it was a True Sleeper) provided in the Room. (We relaxed a little too much and missed the morning Onsen...) Since neither my mother nor I drink alcohol, we enjoyed the variety of drinks in the lounge, including matcha. At the Onsen, staff were stationed at each entrance, which made us feel reassured. There was also a lift where there are stairs, and they helped my mother use it and assisted her along the way—we truly appreciated it. The amenities on the Kokonoe Floor (cleansing oil, soap, toner, gel, etc.) also felt very high quality. Hearing Bill Evans played through the high-end speakers in the lobby—if I were staying alone, I would spend time relaxing there. I’m glad we chose Hanamomiji. I’d love to visit again.

  • 5.00
    フランソワ+

    First Impressions of Hanamomiji

    We stayed as a family of three in an 11th-floor Room with a private open-air bath. It was an Ichiryū Manbaibi and an auspicious direction, and we also felt a special connection because Shika-no-Yu was the destination of my late parents’ honeymoon, so we chose it without hesitation. The Room was spacious and spotless, and we slept soundly in the beds. We also thoroughly enjoyed the private lounge, including the matcha experience, a variety of nostalgic sweets, and plenty of coffee. The Japanese meals were delicious and easy to digest, and the fruit and sweets for dessert were beautifully presented and memorable. In the evening we had fun with table tennis and Othello, and the panoramic open-air bath on the 12th floor was uncrowded and very relaxing. We were able to fully recharge over two days. We plan to visit again in autumn. It was an excellent-value Hotel stay with attentive service and real character. Thank you very much.

  • 4.50
    カネウミヒロタカ

    We had a wonderful time!

    I stayed on a special floor with lounge access, and it was very comfortable. For dinner, I chose a kaiseki meal that included Shiraoi beef sukiyaki and crab, but there was only one slice of meat… and just a few small snow crab legs… That was a bit disappointing. Overall, however, the staff service was excellent, and I was satisfied with everything—the facilities, the guest room, and the Onsen.

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  • 4.33
    ok-kazu

    Meal Details

    Considering the Accommodation cost, both dinner and breakfast felt underwhelming. Breakfast in particular was almost the same as what guests on cheaper Plans received, served buffet-style, and the selection was not very impressive. I have stayed at several similar Onsen Ryokans, and aside from the meals, I was satisfied with everything here, including the staff’s service. This is not unique to this Onsen Ryokan, but there is high-end audio equipment in the lounge; however, it all feels like decorative setups that cannot produce their intended sound, so it is unclear what they are trying to achieve. Personally, I would prefer they use a laser projector to show videos.

  • 4.83
    黒柴じろう

    Wonderful

    This was my first stay in Jozankei, chosen for my second visit to the Sapporo Snow Festival, and I decided on Hotel Hanamomiji. With the free Shuttle Service from Sapporo Station available, I completed the Reservation online in advance and boarded without any issues. The meeting and departure time was 3:00 PM, so I enjoyed sightseeing in Sapporo until then and headed to the meeting point shortly before 3:00. The bus was ready and waiting. The driver was very kind and drove carefully—safety first. The front desk staff spoke a bit fast and was sometimes hard to understand, but it was charming in its own way (laugh). Both the facilities and the Room were very clean. The Onsen was excellent, and the food was delicious. The staff were also extremely courteous, making this a Hotel I’d love to visit again. It’s a wonderful place that makes me want to enjoy Jozankei in summer next time as well.

  • 4.00
    3人組

    Healing Spot

    The attentive service was excellent. The Room was spacious, comfortably accommodating 5 women and 2 toddlers, making our stay truly enjoyable.

  • 5.00
    北の女子チーム

    The Best Room

    I stayed on the Urara Floor. This was my second stay, having also visited last year. The room is incredibly spacious, clean, and well-equipped with amenities. Meals can be enjoyed leisurely in a private dining room. I would definitely like to stay again.

  • 4.50
    matsukan56

    Hanamomiji: Blooming Again After 30 Years

    I used to visit Shika no Yu often in the past. I believe I also stayed at Hanamomiji a few times when it first opened. After 30 years, it had been a long time since I visited either place. This time, I stayed again after so long, and it was quite enjoyable. The perks of the "Urara" floor were great, and the Onsen in the room was excellent. The only disappointment was the meal prepared for my wife's allergy needs. It would have been better if more thought had been given to the overall balance of the menu. Simply replacing what she couldn't eat with something she could isn't enough—it felt like that point wasn't communicated well. That was our only regret during this stay.

  • 4.00
    ヤマケン

    Stayed at the Urara ...

    Stayed at the Urara floor for Grandmother's Respect-for-the-Aged Day. The staff attending the room seemed unenergetic, and their voice was sometimes too quiet to hear clearly. There was an issue with the onsen in the room not working, but the facility staff who came to check it provided excellent service. The room was spacious and clean, so no complaints there, but it was unfortunate that there was no intercom, making it hard to notice knocks at the door. Overall, I was satisfied.

  • 4.17
    kkofoo

    The room was spaciou...

    The room was spacious and very satisfying for a two-person room. The sofa was large enough to lie down comfortably. The exclusive lounge was particularly convenient and excellent. It was great that we could take canned beer, soft drinks, and snacks back to the room. I made a reservation for March next year as soon as I got home.

  • 5.00
    ミツバチのお宿旅

    Best value for money

    Since it was the autumn foliage season, I decided to stay at Accommodation Hanamomiji, as they do not usually offer day-use bathing. Having previously visited the Shika no Yu in the main building for a day trip, I felt that it was nicely differentiated in a positive way. While I initially planned to book a Premium Floor room at Hanamomiji, this time I opted for an "assigned upon arrival" room due to the last-minute decision. Luckily, I got a slightly upgraded room and was very satisfied. I had dinner nearby and only used the breakfast service. The dining area had a modern and stylish atmosphere reminiscent of the Premium Floor design, which added to its charm. The shared lounge, neighboring Shika no Yu Café, large public bathhouse, and other facilities were thoughtfully designed for enjoyment—overall providing an excellent experience. If anything could be improved, having an option for late check-out (even with an additional fee) would have been appreciated as it was such a wonderful accommodation that made me want to stay longer!

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  • 4.67
    kimubobu

    Beautiful!

    This was my first time staying here. The Room was very spacious, clean, and wonderful—I’d like to come again. There were plenty of drinks available, and I was very satisfied\. They also provided children’s kimono and meals, which was great. I think this is a child-friendly Ryokan.

  • 4.00
    北へ

    I chose this place because I wanted to soak in Shika-no-Yu.

    I chose this place specifically to enjoy the famous Shika-no-Yu hot spring. I used Shika-no-Yu in the evening and again in the morning, and it was truly relaxing. The connecting passageway from Hanamomiji is a bit long, but that was part of the experience. I did have some concerns about the front desk service. There was no explanation about Shika-no-Yu, and while I understand they were busy in the evening, there was also no return call after my phone call. The Room was a 10-tatami Japanese-style room for two people, so it felt spacious, but there was one unbelievable issue: a completed questionnaire from the previous guest had been left on the table (which made me wonder whether the room had been cleaned at all). That is what my call was about. The meals were satisfying in terms of content, but I think there may have been an issue with seating layout—it felt like breakfast at a city Hotel. Also, we enjoyed the nighttime park event since the rain had stopped.

  • 5.00
    ストラ

    Guaranteed to satisfy!

    This was our first stay. We stayed in Kokonoe, and the pleasant scent throughout the floor was soothing from the moment we arrived. The Room was spacious, and we were able to relax completely. We also visited the private lounge many times and were very satisfied. For dinner, we chose the Ayane course, and the Shiraoi beef roast beef was outstanding. We enjoyed all of the Onsen baths, which helped relieve our fatigue. The Facility and service made us want to stay again.

  • 3.17
    rukisan8754

    Stay during the busy Golden Week period in 2025.

    I stayed here for the first time during the busy Golden Week period. The Kokonoe Floor is an exclusive floor with its own lounge, and it was very quiet. The Room was spacious enough, impeccably cleaned, and more than sufficient for us. We used the panoramic bath on the 12th floor in the evening and early morning; it was not crowded at all, and we were able to enjoy the Onsen in peace. Unfortunately, there were two disappointing points: the front desk staff’s service and the quality of dinner. At check-in, we were instructed to park in a distant location, and there was a very long line. Guests who arrived after us were guided to the parking area in front of the Hotel, and porters carried their luggage and escorted them to a different check-in area, so it may be that higher-grade Rooms receive different service. However, since the Kokonoe Floor is also priced accordingly, I would have liked to see some level of differentiation. At check-out as well, just as we were told—“Please leave your key at the front desk”—not a single staff member spoke to us. Dinner is advertised as “Kokonoe Special Kaiseki Ayane,” but perhaps because items such as the sukiyaki beef and nigiri sushi had been plated for quite some time, parts of the meat had discolored at the edges and the sushi had dried out; it did not feel fresh at all. This was especially disappointing because the dining staff’s service was very good. In addition, sparkling wine was initially available in the lounge, but once one bottle ran out it was not replenished, and even empty bottles were left as they were. I hope to see improvements in these areas going forward.

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  • 4.50
    Oyou

    This was our second ...

    This was our second stay around the same time as last year. There were fewer international guests than last year, so we were able to enjoy both the meals and the baths at a relaxed pace without any stress. We had a very comfortable stay. The meal course was also upgraded compared to last year, and we enjoyed it slowly and thoroughly. We would like to stay again at this time of year. Thank you very much.

  • 3.67
    かめのねこた

    This is an Accommoda...

    This is an Accommodation I often stayed at as a child. I heard the urara floor had opened, so I decided to stay again after a long time. The Room was very spacious and clean, and I was very satisfied. The Onsen in the Room is filled manually, but it’s difficult to adjust the temperature. If you fill it with only Onsen water, it becomes scalding hot, and even if you add tap water, the flow is low, so it takes quite a long time to get the temperature right. As a result, using the Onsen was quite challenging. Dinner was more than generous in portion size, and I was satisfied with the amount. The seasoning was on the strong side. I also appreciate that they accommodated my allergies. However, breakfast was buffet-style, and compared to dinner it felt lower in both quality and taste. Also, urara floor guests were given fruit, but it unfortunately included allergen ingredients quite heavily. Alcohol and snacks were available in the lounge, though I felt they were a bit different from what I had seen beforehand. Still, overall I’m satisfied. Above all, the staff were very kind and made me feel warmly welcomed. I would like to stay again if I have another opportunity.

  • 3.67
    osaka-no-ossan

    Accommodation Where You Can Enjoy Hokkaido Sake

    We stayed for two nights for the Sapporo Snow Festival. The free Shuttle Service from the north exit of Sapporo Station was convenient. As it was a weekend, about 80% of the guests were inbound travelers from Asia, and on Sunday it was almost entirely inbound guests. We were happy that the rates were not set at “inbound prices.” Local sake and wine were also available. As for the food, dinner felt more like a standard meal, with few dishes that pair well with alcohol, and there wasn’t much that felt uniquely Hokkaido. Breakfast was a buffet, but it was the same on both days. Service varied greatly—some staff were very kind, while others were just average. The Onsen is good, and you can enjoy local drinks, but the food was a bit disappointing. Many guests left food uneaten; with some improvements to the meals, I think this could become an even better Accommodation. Thank you for your hospitality.

  • 4.50
    nonaさん

    As an anniversary trip

    I used this for the first time and stayed with the Kokonoe Plan on the floor that was renovated last September. The guest Room, Facility, and private lounge were wonderful, and it was great that we could bring drinks and board games into the Room. The Onsen included access to Shika no Yu, and my partner, who is a sauna enthusiast and has visited several times for day trips, was very satisfied. We were able to reserve a private bath as a benefit of the Plan, so we reserved the Kado-yu in advance and used it on the day. It was a very lovely service. For meals, we had the Kaiseki Ayane of the Kokonoe Plan. Unfortunately, the sashimi was slightly lacking in freshness, and the seafood in the appetizers had a lingering smell, with the seasoning being a bit off, which was disappointing. I feel that improving the meals a bit could enhance the overall satisfaction. Overall, I was satisfied and would like to use it again for a special occasion.

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  • 4.67
    パパつむ0504

    Great satisfaction for the whole family!!

    We stayed here for a family trip. We felt the warm hospitality of the staff everywhere, and we were able to spend a truly relaxing time during our stay. Thanks to the consideration of having our room near the lounge, we were able to choose drinks with the children and enjoy them immediately in the room. We enjoyed a relaxing time with the family while having drinks and snacks. Additionally, the lounge had a wide variety of board games, and we created a wonderful memory by playing UNO with our 4-year-old daughter for the first time. The kaiseki dinner, featuring Shiraoi beef and grilled crab, was very satisfying and had a volume that filled us up. The staff who served us were kind to the children, allowing us to enjoy a calm meal for the first time in a while. What impressed us the most was the private bath. We used the ◯ bath, and we are grateful for the attentive service, such as adjusting the temperature to be slightly lukewarm for the children and providing baby soap and toys. The whole family was able to enjoy the Onsen, creating a wonderful memory. However, one disappointing point was that the large TV and smartphone could not connect properly. We wanted to watch home videos taken during our Sapporo sightseeing with the family, so that was a bit disappointing. Even so, overall, it was a very satisfying stay. We definitely want to visit again. Thank you very much for the wonderful time!

  • 4.17
    旅は人生！

    Second visit!

    There is no particular evolution from the last time. The room is spacious, and the attached bath is large and comfortable, but other companies are offering similar types of floors, so it feels a bit lacking in comparison. First of all, Hanamomiji continues to lack a sauna. This is a drawback. Dinner quality can still be improved, breakfast should be exclusive to premium guests, the buffet is tough, and with a multiple night stay, the menu is the same and becomes boring. It's surprising that bringing in alcohol (for a fee) is not allowed. I would like a draft server for beer in the lounge. Is the inari sushi discontinued? I want snacks other than just chips.

  • 5.00
    Bell02

    The new floor is excellent.

    I stayed on the 9th floor, which was just completed this year. The room was spacious, the TV was large, and the comfort of the monotone loungewear was great. The dinner, with stylishly presented sashimi and dobinmushi, was all delicious. I appreciated the staff's prompt explanations and courteous service. The lounge, exclusive to floor guests, offered drinks like Campari, which are rare at onsen resorts, as well as delicious juices. I ended up spending a lot of time there. I hope to visit again next year if possible. Thank you for taking care of us.

  • 3.17
    龍ちゃんねる

    This was our first t...

    This was our first trip with a 4-month-old baby. We booked the Welcome Baby Plan. However, there was no baby futon to lay on the tatami mat (using the same futon as adults can cause suffocation). There was no baby bath for the baby who might poop or pee in the large public bath or private bath. There was no baby soap. During meals, there was no baby chair, and the chair provided was for toddlers, which was dangerous, so we couldn't let the baby sit and had to use a baby bed, which was in a lying position. Since it was our first trip, we wanted to enjoy meals together, so we wanted a chair where the baby could sit. And at night, when the baby became unwell, we wanted to borrow a thermometer, but we were told to come to the front desk to get it. Despite the urgency, we had to go from our room on the 10th floor to the front desk on the 1st floor, which felt cold. Even though we booked the Welcome Baby Plan, it didn't feel friendly for a 4-month-old baby. The bath and meals were good, but it turned out to be a very disappointing trip. We hope for improvements for future travelers with newborn babies.

  • 3.67
    のんきほおて

    The room was excellent.

    Stayed in urara Premium Twin A. The room was spacious, with a large sofa that was very comfortable, and the onsen in the room was also spacious enough for two people, with plenty of hot water. The towels and other amenities (cosmetics OSAJI) were also good. However... this has been mentioned by many people, and I wrote about it last year as well, but seeing that it hasn't been improved, I wonder if there is no intention to improve it, so I will write again. ① For breakfast, urara guests have seats reserved, but... the content is the same buffet as the half-price grade, and it is not tasty. If it's urara with double the price (and only a few rooms), preparing something separately or placing light meals as a substitute for breakfast in the lounge would reduce dissatisfaction. In the lounge, there were only yogurt and pudding in the morning, which was fine as it was. ② There are various alcoholic drinks in the lounge, but there is no wine. There is wine in the common lounge on the first floor, but are we supposed to go down to the first floor to get it? It feels frustrating. Is there a reason why wine cannot be placed in the 11th-floor lounge? Or is there a strong intention not to place it? It's a mystery why they can't just place one bottle. ③ The meals, including sashimi and Shiraoi beef, were made with good ingredients and were delicious. The person who served the meal explained everything very enthusiastically and was pleasant. Thank you very much. However, this might be a bit of a personal preference, but I felt there was a lack of cohesion in the course (e.g., sashimi and sushi overlap). Also, the overall impression was heavy. I hope this will be helpful for those who will stay in the future.

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