Stesen Minato Motomachi × Penilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 3Halaman

This was our first stay, and my husband was especially pleased with how spacious the Room was. There was plenty of space to store our luggage, so we were able to relax comfortably. It was also convenient that the sink area was separate rather than inside the unit bath. The bathroom and toilet were neither particularly good nor bad. The front desk staff were calm and pleasant. Breakfast was just the right amount. The Room key is a traditional physical key, and the building is undeniably old, but if that doesn’t bother you, I think you can have a comfortable stay. It’s very close to Motomachi Station, the shopping street, and Nankinmachi (Chinatown), making it easy to get around. This is a Hotel I would like to use again. Thank you.

The Room was on a high floor with a great view and was very comfortable. The club lounge was excellent, offering a wide variety of sweets and sandwiches at tea time, and high-quality options at cocktail time including meat and fish dishes as well as alcoholic beverages. Breakfast was also well equipped, with features such as a live kitchen. Overall, it was a very satisfying stay.

Because there was a coin laundry in front of the Room, the voices of people using it were noisy. So we recommend choosing a floor other than the 3rd floor.

I stay here regularly, and the Hotel gets the basics right—the Room is thoroughly cleaned and truly comfortable. I’ll be back again.

We stayed as a family. The family-type room with a bed and sofa was spacious and comfortable, especially with small children. However, the water stains on the walls and floor of the bathroom were quite noticeable. Since we specifically chose a separate toilet and bath type instead of a unit bath, we had higher expectations for cleanliness, which was disappointing. Although we were curious about the restaurant, we didn’t use it this time but hope to try it when our children are older!

I stayed here on a business trip. Check-in was smooth, and the staff were courteous, so I felt comfortable throughout my stay. The Room was clean and well maintained, and I had a pleasant stay. The location was convenient with easy access to nearby areas, which was very helpful. The property was quiet, and I was able to rest well. I would like to stay again if I have the opportunity. Thank you very much.

This was the best Hotel in every way. The cute interior and Room were full of photo-worthy spots. After a bath, I could sit on a chair on the balcony and cool off, and it was such a relaxing, soothing space that I almost forgot I was in a Hotel. The welcome sweets were delicious, and I also received some sweets as souvenirs and a ¥1,000 discount voucher for my next stay—I'll definitely stay here again.

We stayed in a Room with a semi-open-air bath. It was very clean and stylish. The bath was incredibly relaxing, and since there was also a sauna in the Room, I got to try a sauna for the first time in my life. The cute little duck we could take home was also adorable. All of the staff were truly polite and kind, which really impressed us. Thank you very much. We would love to stay again when we travel to Kobe!

It was clean, quiet, and comfortable. However, it was disappointing that the bidet toilet seat was cold and did not warm up even after changing the settings. Also, having to register as a Hotel member to use the free Wi-Fi was inconvenient and gave me the impression they were trying to lock in new customers, which left a negative impression.

When I arrived and entered the Room, the air conditioning was already on, so it was pleasantly cool. It was quiet with no noise, and I slept soundly. The coffee in the lobby was delicious.

Satisfied with everything except the room size. It was just a bit small.

5-minute walk from Hanshin Shinkaichi Station. There is a convenience store nearby. Please note that the entrance is up the stairs. Please hold the handrail and go up slowly. It is a homely guesthouse.

Conveniently located near the nearest station and easy to find. The Room was clean and comfortable. Thank you very much.

The Room and bathroom were clean and well-maintained! The bed was spacious, and the Room had plenty of space. I appreciated the free drinks available for an extended time with a variety of options. I would love to stay again.

No issues with the service. Unique guesthouse experience. Unfortunately, I stayed on the coldest day of this winter's strongest cold wave, and no one came out. Even such days are part of the travel experience.

I had no issues during my stay.

The Room was spacious and very comfortable, but when entering the Hotel, I had trouble because the nearby parking lot was full.