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My husband and I visited Nagano on short notice. There were no reasonably priced twin Rooms at Hotels in Matsumoto, so we made a Reservation for two single Rooms. We were grateful just to be able to book, so we didn’t make any special requests, but you prepared adjacent Rooms for us. I truly appreciate your thoughtful consideration. Thank you very much!

From check-in to check-out, the staff were always kind and attentive. Thank you very much. I stayed for two nights for both work and sightseeing, and the location was excellent—just a short walk from Matsumoto Station. I will definitely stay here again when I visit Matsumoto. I w

I made a last-minute same-day Reservation and stayed here. Thank you for welcoming me. My luggage was heavy, so being able to park right in front was a big help. The Room’s bathroom and toilet were clean, and the Room size was just right. I also appreciated the bath chair, which is often not provided. However, it seemed there was no hair dryer in the Room, and that was the only inconvenience; everything else was great. Since it was a same-day Reservation, the view from the Room was disappointing, but I was able to relax and enjoy my stay. Thank you very much.

We stayed with a foreign friend who wanted to "stay at a Japanese onsen ryokan," and my friend also praised the food and service. It was truly great that their first experience of a Japanese onsen ryokan was at Yumotoya (Yumotoya) Ryokan. It became a wonderful memory of the trip.

The Room was clean, the staff were kind, and the breakfast was delicious! There is also parking available, making it excellent value for money!! This time, I forgot my charger and panicked, but it was found as a lost item and the staff kindly assisted me. I would definitely l

This isn’t unique to Comfort Hotel, but when traveling by car, business hotels in suburban areas where you don’t have to worry about parking are very reassuring. The amenities were more than sufficient, and since the loft bed is close to the ceiling, it stayed nicely warm with th

I used it on a weekday night. I mistakenly booked a smoking Room, but they changed it to a non-smoking Room for me. They also upgraded my Room from a single to a double. The parking lot is first-come-first-served, but it's free and close to the station. Even though it's ol

The staff were sincere and very helpful. I stayed alone, and I was surprised by how spacious the Room was. (6,400 yen) The complimentary breakfast was plentiful and tasty as well. It was a shame that I couldn’t use the public bath due to my schedule. I’d like to stay here aga

Most importantly, the rooms are spacious with large windows, making mornings very pleasant. The large public bath is also relaxing and comfortable. The staff were very friendly and accommodating, which made for an excellent experience. I would love to stay here again if given the

The room was clean and well maintained, and the location—practically right in front of the station—was very convenient. Breakfast was delicious, with curry available as well, and there was plenty to eat. Our group of five friends booked separate rooms, and since there was no designated smoking area inside the hotel for smokers, they kindly changed our rooms to smoking rooms, which was very helpful.

My biggest issue at hotels is always the pillow. I’m not a fan of those soft ones or memory-foam pillows… but this Hotel offers buckwheat-husk pillows for loan, just like the one I use at home. That alone is a huge plus for me—though it’s probably a very personal preference. The

It turned into a bit of a sightseeing guide around the Hotel, but in the end, I'm glad I chose this Hotel. I want to visit the Matsumoto area again. I think I'll stay here again when I do. Lastly, about "Matsumoto Castle," it was indeed beautiful, but when entering the premises i

When I borrowed a humidifier, they were kind, and I could also borrow the shampoo I liked. The amenities were well stocked. I stayed in a spacious twin Room—it was truly large, the beds were comfortable, and I slept very well. The unit bath was also roomy and easy to use. Everyth

Even with self check-in, the process was smooth, and it was great that everything from the entrance to the room was clean. I was slightly concerned that the futon sheets came off easily and that the pillows were quite firm.

They allowed us to check in early, which meant we could enjoy multiple baths and relax at our own pace.

A traditional ryokan renovated with a modern touch. The facility may not match the price perfectly, but the meals are absolutely delicious. Excellent value for money!

We used it as a touring base for the Venus Line. It is a homely Ryokan. Both meals were served in the Room, allowing us to enjoy them without worrying about others. We were able to savor delicious homemade dishes, including Shinshu beef. The bath was not large, but it was clean and comfortable. The cost performance is excellent. It is a Ryokan that makes you want to use it again next time.

Although the rain and thick white clouds sometimes blocked the view completely, the views from the Room overlooking the town, from the restaurant, from the lobby in front of the front desk, and from the open-air bath were all wonderful.

I stayed in a twin Room, and I wish it had been a bit more spacious. Other than that, I was able to spend my time comfortably, so it was good.

Check-in is from 3:00 PM. It is far from the station, but there are places like Ito-Yokado and Toyota Rent a Car (car sharing) within walking distance. There is a large public bath. There is a coin laundry. The room does not have an auto-lock. It is old but clean. I did not use t