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From the moment we arrived until we left, the hospitality was truly wonderful and deeply impressed us. The proprietress quickly remembered my daughter’s name and even came to greet us at dinner, and the staff who served our meal had such warm smiles. We thoroughly enjoyed the delicious food. We were also able to relax and fully enjoy the Onsen. I was happy that we could take a photo with the proprietress when we checked out. We would love to visit again, and we appreciate your continued hospitality.

While waiting for the Shuttle Service to the station after check-out, they kindly offered cold drinks and showed thoughtful care in many ways, providing truly attentive hospitality. The meals were delicious, and the tableware was stylish—both the taste and presentation were very satisfying.

This was an Onsen trip with my mother and two daughters. Overall, both my mother and I were very satisfied. The price is not cheap, so it goes without saying that the Facility, amenities, and meals were excellent, but above all, the staff’s attentive service and thoughtful hospitality were outstanding. The bath in our Room was wonderful, and we also enjoyed the large public bath that switches between men and women in the morning and at night. The Onsen is sulfur-rich and warmed us up thoroughly. If we have the chance, this is an Accommodation we would definitely like to visit again.

While solo stays at Onsen Accommodations can be difficult to find, Uematsuya is a welcome option for solo travelers. They also offer a Shuttle Service from the station, which was a big help with my heavy luggage. Bessho Onsen is a small hot spring town, so you can explore the sights on foot. The Ryokan’s Facility is old but well maintained and clean. I was able to enjoy the Onsen at a relaxed pace without running into other guests. The meals were delicious as well. At the dining area, a trainee served us with great dedication, which was truly heartwarming to see.

We were able to stay at Kashiwaya again this year as a family, and we had a truly wonderful time. With only a few Rooms, we hardly ran into other guests even in the baths, so we could quietly enjoy the excellent waters of Bessho Onsen. The meals are gently seasoned and make the most of local ingredients, and no matter when we visit, it’s a mysterious Accommodation where we always sleep soundly at night. We look forward to visiting again.

I stayed one night in the Main Building 8-tatami + 6-tatami Room. The charming covered corridor and the surrounding gardens were wonderful. I imagine it offers a different atmosphere with each season. Various hanging lanterns are lit along the corridor, making it even more atmospheric in the morning and evening. The lighting in the lobby, library, and Room was also enjoyable in its own way. Each of the three large public baths had a distinct character—the marble bath with stained glass, and the open-air bath with greenery all around. One downside is that, due to the Onsen minerals, the floors can be slippery. As this is an Onsen Ryokan, it was relaxing to spend time inside wearing yukata. All staff were kind and had lovely smiles. It was also fun to see that outfits differed depending on who assisted us—and sometimes even between morning and evening for the same person. Because of the building layout—Rooms connected like separate annexes via covered corridors—some areas inevitably feel almost outdoors. If you dislike insects or mosquitoes, you may want to take precautions. The meals were not overly elaborate, but seafood and other dishes were prepared deliciously, and I was satisfied with the carefully selected tableware as well. For the price, this Accommodation offers a truly luxurious escape from everyday life—I highly recommend it.

It’s a small, quiet Onsen town with very little to walk around and see. The Ryokan is quite old and it’s hard to call it spotless, but it’s a great place to relax in a laid-back rural setting. Each dish is carefully prepared, beautifully presented, and truly delicious—wonderful meals overall. The bath water also has its own distinctive character; I liked it as an Onsen. In summer they keep it at a lukewarm temperature, so you can soak for a long time. The owner and staff were friendly and genuinely kind.

I always look forward to visiting, soothed by the Onsen waters of Bessho and the nature of Shioda-daira. This time as well, I enjoyed a relaxing stay with wonderful meals, baths, and the warm atmosphere of Nanjo Ryokan. Every dish reflected the best of the local area and was truly delicious. The building feels like time has stood still since the Showa era, which is very calming. I imagine it must be challenging to maintain such a historic Accommodation, but I think replacing the tatami mats in the Room would make it even more comfortable. I hope this Accommodation continues for many years to come. I will visit again!

This was our first visit to Kakeyu Onsen. Nestled in the mountains, with the soothing sound of the river and views from the open-air bath, it was the perfect Accommodation for us as a couple celebrating our 60th birthday. Just be careful not to overeat—the meals are that good! We truly enjoyed every dish; there was a great variety and we were very satisfied. We would love to stay again.

I’d long wanted to visit Bessho Onsen. It had great Reviews on Google Maps, and when I searched IKYU.com for “solo travel” and “Western-style room,” I chose Midoriya—Done! I was a little concerned about the cutting-edge, tech-driven operation, but that worry was unfounded: the smartphone-based process was very smooth. It also made me feel this is something I should get used to—and that it may well become a new standard. This time I booked a breakfast-only Plan for a Multiple Night Stay, and during my stay I used three private Onsen baths a total of six times. What I loved was being able to experience different types of water depending on the bath and the day—clear, slightly greenish, milky white, or with soft yunohana drifting in the water. Each bath has both an indoor bath and an open-air bath, and I thoroughly enjoyed historic Bessho Onsen with its skin-beautifying qualities, gentle feel, and subtle sulfur scent. During my stay, I saw all kinds of guests—a mom with her baby along with her own mother, a young European couple, and solo female international travelers—and it was clear everyone was enjoying their time in their own way.

As I’ve gotten older, I’ve stuck to buffet-only meals and just picked what I like, but this time we had a traditional Ryokan dinner. It was wonderful. I used to think kaiseki often includes many dishes you could do without, but everything was delicious. The Room was exactly what you’d expect for the price, and it was kept very clean. Best of all were the Onsen baths available 24 hours a day and the staff’s hospitality. Their thoughtful attention goes above and beyond in every detail and makes you feel truly comfortable. My wife isn’t fond of large public baths, but she loved being able to use the bath at any time during our stay (with a maximum of 12 Rooms), so she went many times when she thought she could have it to herself and was very satisfied. We were also extremely pleased with the staff’s considerate service throughout our stay.

The tranquil mountain setting and the quality of the Onsen were excellent, and the food was incredibly delicious, leaving us full and completely satisfied!

The dining area had a wonderful atmosphere, and every dish was delicious. The Onsen baths also switch between the women’s and men’s sides each day, so it was great to enjoy different types of baths. I would love to stay here again.

For me, trips are something you remember forever when something unexpected happens. This stay at Masuya Ryokan was just like that. There were several small stories woven between people. It was truly enjoyable, and I’d love to visit again.

I stayed for a Multiple Night Stay of three nights, and I was very satisfied that you prepared a different dinner menu each day. You also served trout-based dishes as the main course, and I really enjoyed the drinks as well. In addition, I was able to park my motorcycle under a roof, so even on the night the typhoon passed through, I felt at ease knowing it wouldn’t get wet in the rain. When the weather wasn’t good, I returned to the Accommodation early and enjoyed trout fishing at the fishing pond. You even cooked the trout I caught as salt-grilled fish and fried fish to enjoy with drinks after dinner—this trip truly let me fully enjoy Nagano. I would love to stay again if I have another opportunity.

Regarding the meals, breakfast is good, but although dinner offers many dishes, nothing in particular stands out as memorable. For example, since you grow plenty of vegetables in your fields, I think it would feel more special if the vegetable tempura were more substantial and served on a larger plate; there is no need to serve meat on a ceramic grill. Fresh vegetable tempura is a treat in itself, so I would appreciate that.

The Onsen was very relaxing. I also appreciated being able to drink the spring water. The meals were delicious, with a light seasoning that brought out the natural flavors of the ingredients, which I enjoyed as I don't prefer strong flavors. The squid tempura was especially tender and tasty. I would love to visit again if given the chance.