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The room was charming yet calming, with an interior design that made me wish my own home had such great taste. Breakfast included many local specialties, which was exciting, and everything tasted delicious. I would love to stay at other hotels in the Ref series as well. Thank

The bathroom was spacious and comfortable. Breakfast offered a wide variety of options and was enjoyable. My wife mentioned that both the matcha cake and Basque cheesecake desserts were delicious. Check-in and check-out were handled promptly by the staff. We plan to stay

The staff's service was excellent, infection prevention measures were still properly in place, the room was clean and user-friendly, and the breakfast menu varied each day. Everything made my stay very pleasant. I would love to make a reservation and stay here again next time

Right after check-in, I went to use the sauna and the Onsen, and had them all to myself. Everything was very clean, I warmed up and was able to relax. The entire property and the Room were spotless wherever I looked, very comfortable, and all of the staff were extremely kind. Breakfast the next morning offered a wide variety of options, was filling and delicious, and I was completely satisfied. Up until check-out, everything met my expectations, and I would definitely like to visit again. Thank you very much for your hospitality.

Unlike many hotels with firm beds recently, this bed had a soft mattress pad similar to futons, ensuring warmth and comfort for a restful sleep without feeling chilly at night. Breakfast offered balanced options with a DIY café plate style that tasted great! All staff member

This was my first stay here. At check-in, I received a folding fan—perhaps as part of a limited-time campaign—and, for women only, basic skincare items and hair oil (which seems to be offered regularly). The staff were wonderful, and despite the very reasonable price, the room had a separate bath and toilet. The bathroom was spacious with a bubble bath, and the nano-bubble shower felt great. A Dyson hair dryer was also provided, along with other amenities that were kind to skin and hair, making my stay very comfortable. Breakfast was included too—you can choose either a bento box or bread! The area is also convenient and enjoyable, with convenience stores, supermarkets, restaurants, and more nearby.

I used this Accommodation for a business trip. I booked a single Room with a bathtub and separate washing area. Personally, when traveling for work, I prefer being able to relax and bathe in my Room at my own pace rather than going out to a large public bath. I was happy that the amenities included bath salts. The shower head was fixed straight, which I found a bit difficult to use. The Room felt slightly small for opening a suitcase, but it had a humidifying air purifier and plenty of hangers, making it very convenient. It was also nice to have pajamas instead of a yukata. The location is convenient—close to the station, with convenience stores, supermarkets, and restaurants nearby. The coffee and tea bag service was also good. Staff interaction was minimal, but they were polite and helpful. For future business trips to Tokyo or Saitama, I would like to make this my regular Accommodation.

It was a disappointing end to an otherwise enjoyable stay. The room was clean and comfortable. I spent a relaxing time with my daughter watching videos, playing games, and enjoying cakes we purchased from the patisserie (the cakes were incredibly delicious). The bar we occasion

The fruit selection—melon, bananas, kiwi, and blueberries—was all delicious, and I enjoyed topping pancakes with fruit too. You can even have sparkling wine in the morning. I liked it so much that I already made another Reservation for September. I’ve found a favorite Hotel that

Everyone at the front desk, restaurant, and housekeeping was friendly and welcoming with great smiles. Breakfast (Michela) was excellent—the fluffy omelet made right in front of you was delicious. There were many kinds of bread, and the Chinese rice porridge was also very good.

The service was very attentive, and the Room was clean—overall, I’m very satisfied. Next time, I’d like to try the breakfast as well.

Since there wasn’t a toothbrush in the Room, I used one that I had brought with me for the night. Breakfast offered both Japanese and Western options with a variety of delicious dishes like rice or bread paired with tasty sides—I even went back for seconds! It was a very satisf

Unlike other Smile Hotels, it had a homely atmosphere with various thoughtful touches, which was great. Both the station and convenience store are nearby, making it ideal for a short stay. It's only 30 minutes to Tokyo Station, so I felt the cost-performance was better than hotels in the city. It was worth more than its price.

The facility was spotless throughout, and the welcoming smiles of the staff were delightful. The room had all the essentials, including a functional hairdryer, making it very comfortable. Breakfast offered a wide variety of dishes prepared at different times, allowing us to enjoy

I stayed here for work in Omiya because it was a hassle to go back home. It’s in a great location, less than a 5-minute walk from Omiya Station. The Hotel feels a bit old, but it was perfectly adequate and I didn’t find anything inconvenient. It was kept very clean. Check-in and check-out were quick and smooth. Breakfast wasn’t crowded, so I could relax and enjoy it. This is a Hotel I’d like to use again when I’m on business in the Saitama area.

The breakfast buffet was excellent! The eel (including hitsumabushi), roast beef, and salads were all delicious. The tables were spacious, and with the view from the 12th floor, it had a great atmosphere and I could enjoy breakfast at a relaxed pace. The staff were pleasant and h

Although it’s near Higashi-Kawaguchi Station and along the railway tracks, it was so quiet that I wondered if this was really in town, and I had a very comfortable stay. The only downside was that when I woke up in the morning and turned on the lamp above the bed, I noticed dust on it.

It was convenient—Sun City Hall was within walking distance, and the train and nearby shops were easy to use. I’d love to stay again for another concert.

I stayed here for a Scottish dance event I’ve been attending since I was young. Even though it was a twin room, it was spacious, and the view from the window was wonderful. My friends were jealous and asked, “You got to stay there?” It was an amazing one-night, two-day stay. H.T